Driving to Monterey Bay from Sacramento. Stopped in and very impressed with the customer service and care by staff. Paola was very cordial and professional. The store next to it was very, very clean. Especially the bathroom and showers!! read more

Carl's Jr - Fast Food Near Me - Santa Nella, California

I'd give it zero stars if I could. Waited for 10 minutes at the speaker and at the window, no one ever came because both people were apparently on break. What's the point of having 24/7 drive-thru for people that are traveling late hours and having 2 people working but both go on break at the same time? read more

Carl's Jr - "On break" - Fast Food Near Me - Santa Nella, California

Our favorite pit stop on the I-5! Santiago provides top-tier service, and the food is always fresh and carefully prepared. The Santa Nella location is impressively clean--honestly, we wish the Carl's Jr. back home in Medford lived up to this standard. Huge thanks to Santiago and the crew for the hard work! read more

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Pit stop on Friday, 12/29/23. Family New Years road trip from SoCal to NorthCal. I ordered the following and dined in during lunch time: - 2 Large Fries = $9.44 - 1 5-Chicken Tenders = $10.37 (yikes!!!) - 1 Chicken Soft Taco = $4.62 - 1 Beef Hard Taco = $3.46 SUBTOTAL = $27.89 Tax = $2.16 TOTAL = $30.05 Very clean inside and minimal wait time for our food. Restroom was also very clean. read more

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Just stopped here on road trip. Undercooked, rancid burger for almost $10. Unbelievable:( Was down the road, to far to go back. There's NO WAY the "cook" didn't know they served me a terrible "product." I'm tired of getting ripped off by Carls so that's it for me read more

Late night shift was rude. Very unprofessional and they like going back and forth with customers. Also the food was given wrong. Overall horrible experience. read more

Very friendly and helpful staff. They were notably and genuinely nice. They got our large order correct. The restaurant was clean and we had a great experience. Thanks! read more

We never stop at Carl's Jr. but the line for In-and-Out was ridiculous and we just wanted to eat and get on our merry way. Carl's Jr. had no line so the choice was easy. Worrying, but easy. I haven't eaten at Carl's Jr. for at least a decade, if not longer. I was shocked by how expensive everything was and what a lengthy menu it was. But ordered: a Western Bacon Cheeseburger meal (with waffle fries), a Famous Star with Cheese, a Beyond Famous Star with Cheese, a side of fries and a side of onion rings. I loved my Beyond Famous Star and was pleasantly surprised that they had a veggie option that tasted so good. I also loved the side options - not just fries, but the onion rings and waffle fries were proof that variety is the spice of life. All in all, it was about $36 and arrived hot and fresh (we were asked to park in a space so she could bring it out to us when it was ready and only a minute or two later, our food was delivered). All in all, a very positive experience and a good spot to stop on the I-5. read more

the food came out fresh and the lady was nice but do NOT eat here. Unless you always check your condiments. We were given expired honey mustard and worse expired ranch from 2022. I didn't realize at first so I kept eating it, but it just did not taste like normal ranch, so I looked and its from 2022... we're in 2025. Hoping I don't get sick. read more

Employees won't take orders at night they even have put a wet floor cone on drive thru so people won't bother them also all doors are closed read more

Carl's Jr - Fast Food Near Me - Santa Nella, California

Terrible the breakfast burrito we got had practically no meat in it which we ordered. Extremely over priced!I would never ever recommend this dump! read more

Great service! Awesome employees, got my food quick, nice quality and very tasty food. Lots of options as well.

Wanted to try the Guac bacon burger, and it was delicious. The fries were actually too hot when we got them (!), but of course they disappeared quickly. The store was not busy at the time, so the service was good, and the drink station was clean. read more

Easy, fast and convenient stop on our way to San Francisco. The manger there (we didn't get his name) helped us solve a minor problem with SO much empathy, courtesy and respect that everyone in their chain should learn from. He is the example of what it means to be a leader in customer service. Thank you to the manger of this carls Jr for the amazing beyond meat burger! Just as ordered for my very specific taste :) Highly recommend this establishment. read more

We were driving home to L.A. from Sacramento and had to have the obligatory Fuel Up. For the car and the humans. The wife LOVES Carl's Jalapeño Poppers so she found our lunch. Due to COVID we still are not eating indoors so it's drive-thru. We ordered chicken tenders and the Jalapeño Poppers. The chicken tenders are real tenders (not mashed and formed) dipped in batter and fried, The are definitely one of the best chicken products in fast food places as far as I'm concerned. They are served with your choice of sauces and we always get the Buffalo - which is pretty good. The poppers are jalapeño peppers stuffed with cheddar, breaded and fried. These things are the bomb! We always get the big serving (9) and share. So because we ordered everything from the fryer they got a little overloaded and asked us to move the car to a spot near the front door to free up the lane and we did. Just a couple of minutes later hey delivered our food to the car. This was the HOTTEST, FRESHEST, fried food you could ever have. Everything was perfect. There is nothing that could have been better. Great food, great experience, Thank you! read more

for those who can leave the in-n-out burger behind, I know it's hard, the Carl's Jr., just past the freeway entrance in Santa Nella, is an excellent choice. We don't always want to wait in the long lines offered by in-n-out and this Carl's Jr. is delicious! skip Popeyes and enjoy the hand breaded and fried chicken sandwich without the wait, a delicious hamburger, or grab a burrito or taco salad, everything you want without the annoying crowds! The restaurant is meticulously clean and the service is friendly so, next time skip the line and try Carl's Jr. again, you won't regret it. read more

This is an exceptional restaurant! We got excellent service from Alondra. She was polite and helpful with our super particular order and the food was fresh and hot!! That's saying something for fast food! Excellent! read more

great customer service! fast and easy stop for food on our road trip. manager was very welcoming. honey mustard is so delicious

I rarely would think to review a fast food place, but we stopped here on our drive around 9am on a Friday. The person taking our order was friendly. There was no line, and the burger was so neatly put together! It's the little things that make the day better right :) read more

We just stopped here on our way back from Monterey. Both my husband and I are vegetarian. We were in the mood for a Beyond barbecue burger, they were delicious! The best we've had in a long time, hot and fresh and moist. Since I hadn't had one in a while, I was in sticker shock when I heard the price, but if I have to pay that, at least it was worth it! Nice staff, we were asked to pull forward to keep the line moving, they brought it out to us within 2 minutes. We'll be back on our trips down South. read more

Not bad. Though the place is pretty old the women's bathroom is clean. Staff was nice too.

No respect for trucking drivers, sign clearly says they're open and they locked the doors early. Both women working inside made eye contact with me after waiting outside for 5-10 minutes. They then proceeded to ignore me and pretend i didn't exist. These people don't even have the decency to tell me why or that they were closed and had me standing outside waiting out in the cold like a dog. This is the help and service you get when they demand $20 an hour minimum wage to work at a fast food franchise. With no other places nearby open later in the night; How can we avoid eating chips or snacks for dinner instead of a hot meal? How is a fast food place adjacent to a truckstop with a 24 hour drive thru for cars closed early to walk in customers that park next door? On this instance the dine in closed before the posted time on the door. Us truck drivers cant walk in or drive into the drive thru. Just a couple years ago we were "Heroes" and "Essential" ever since then they've closed dine in for truckers everywhere to get something to eat after a long day on the road. Moving everything that is bought and consumed in this country and spending weeks away from our home and family to make a living and this is the appreciation we receive. Absolutely despicable. read more

Good stop. Food was fresh, bathrooms were clean, and staff was polite and cheerful. Excellent service!

ZERO STARS!! A few minutes ago I bought 2 famous stars and waffle fries and bite into the burger to find a HUGE BLACK HAIR!! I wasn't rude, I'm always really polite to people who make my food. But I am sure it was was intentional because the cook lady did go to look at me from the window next to the cashier. You're better of eating at in n out or wendys. Too expensive to find a nasty surprise. Never again read more

$13 for Big Carl combo, regular size? Seems like a lot of money to pay for a reheated burger and 14 fries. I once ordered a supposed steak burrito from their Green Burrito menu. I think it might have qualified as a vegetarian meal. read more

Staff here is great. Great food and great service for when your hungry and want to grab a bite off the 5. I had left my wallet there as well and the manager Santiago had made sure to put it somewhere safe. Came back for it the next day and I received it with everything in it. Staff there have great integrity. Will definitely come back again. read more

Stopped by to try the Beyond Meat Famous Star. Order taker was incomprehensible. Could understand my order either, for milk. A real problem. Amazing how much better the order taker at the Carl's off the Coalinga exit is. Transaction done in thirty seconds, not three minutes of trying to understand what on earth the Santa Nella employee was trying to say and asking other customers what she was saying. The burger was entirely okay especially with all the trimmings, but I think I like the Impossible Burger better, especially if it's done medium rare and oozing beet juice. Next time I'll go to the In-N-Out on the other side of the interstate where they speak and understand plain English but you have to eat real meat. I'm okay with that. read more

Lots of parking great customer service and clean restrooms fast food preparation fresh and open late.

Great stop in the middle of no where! Food was fresh, not old, cold or soggy. And best of all, GREAT customer service! The young lady working the drive thru window was very polite, helpful and attentive. She even worked my order around to help me save a couple of bucks. Other places don't take the time. Will definitely keep this place in mind next time I take a drive down south. read more

Came here on a road trip, they charged me twice and i've been trying to call and sent them emails about refunding me my extra charge. I haven't gotten any response, they don't even answer the phone :( read more

stopped here the other day to buy a snack and saw they had chili fries. i went with it as the pic on the menu in the drive thru looked bomb. I opened my box and i was greatly disappointed. there was only enough cheese to cover half the fries and maybe about a teaspoon of chili over it. i was driving my big truck so it wasnt worth the time or gas to go back and complain. i feel the overall quality of this fast food chain has gone to the dump the last several years and this reminds me why i stay away. Eat at wendys, popeyes, in n out or taco bell for a better experience. read more

This Carl's Jr. location is always the best! I travel up and down the 5 quite often and every time I stop at this location the food is always made fresh to order! The customer service is also friendly. read more

Maggie Aguayo is one of the nicest front counter employees we have ever experienced at any fast food restaurant. This was our first ever visit to this Carl's Jr. We ordered a original six dollar and an original grass fed for lunch. The burgers were very tasty, but it was the smile and cheery service from this lady. Thumbs up to whoever hired her. This is the kind of employee that any restaurant in the service business is looking for. My wife and I travel the world. I write good and bad reviews as may be needed for other travelers to read. I believe that bad service should never be rewarded or allowed to be repeated. Similarly, outstanding service by anyone that 'makes a difference to others' should be recognized. Congratulations Maggie, you have made a difference to our lunch experience at Carl's today. Bob W read more

I normally don't stop at a fast food for breakfast, but we were very pleased with the staff, nice and friendly. The restaurant is very clean and the staff even went to our table to see if we were ok or needed anything else! Very impressed. If I could give you guys a 10 I would. I didn't get the young lady's name working the counter on 5-09-19 at 8:35am but she's amazing. read more

Stopped by for a bite to eat with the family on our way back to the Bay Area from Disneyland, I ordered a burrito with green sauce, it was awful! My girlfriend ordered a bean burrito and there were no beans in it! My girlfriends grand daughter ordered nachos and the cheese wasn't melted, I cannot honestly recommend this Carl's to anyone! Not saying not to go to any Carl's Jr. just this one!!! read more

I spend quite a bit of time driving the 5 between Bakersfield and the Bay Area and one thing I have learned is it can be hard to find healthy food at a reasonable price delivered quickly and efficiently. I am just as surprised as you are that Carl's Jr is the place that finally fit the bill. The employees that run the drive through are friendly and efficient allowing you to get your food and get back on the road with only the smallest possible interruption to your travel plans. The one time I went inside the restaurant the restrooms are clean. Now for the food. Nobody thinks of Carl's Jr. as being a healthy fast food alternative. To be honest, the first thing that I think of when I see the big yellow smiling star is an order of bacon cheese fries and/or a Double Western Bacon Cheeseburger. If you look carefully, though, the menu actually provides you with several healthy options like the Cranberry Apple Walnut Salad or the Original Grilled Chicken Salad. For those looking for a healthier sandwich option, you can choose from the Charbroiled Chicken Club, Charbroiled Santa Fe Chicken, Teriyaki Chicken Sandwich, or the Charbroiled BBQ Chicken Sandwich. What the menu DOESN'T explicitly mention is that you can order any of those grilled chicken sandwiches encompassed within large, crisp fresh lettuce leaves instead in a bun. This is a great option for those choosing to eat gluten free or low carb diets. Ask for it as a lettuce wrap, as they give you a funny look if you try to order it 'protein style'. My favorite item to order is the protein style (lettuce wrapped) charbroiled teriyaki chicken sandwich. I ask them to hold the mayo and cheese and add only half the usual amount of teriyaki sauce so my sandwich comes with grilled chicken, lettuce, grilled pineapple, teriyaki sauce, onion, and tomato. It is tasty and not too messy to eat in the car. Burger King is not the ONLY place you can "have it your way" Try it, you'll like it! read more

Stopped here on the way to the Bay Area last Sunday. Had the grilled fish sandwiches, and they were done just right, cooked well and not too much black pepper as is too often the case with this item. Dining room clean. Terrible service, as the employees were YELLING at each other in front of guests, interrupting the order taker who was trying to speak with them. Just rude and wrong. This made for a very unpleasant and unacceptable dining experience. Incredible! Will I stop here again? Yes, the food is good but I will put on ear protection before entering, or use the drive through. read more

Worst Carl's ever!!! Stopped here on the way home on a Sunday night, and nobody was in there. Thought it was odd that there was only one car in the lot. Ordered a burger and it looked like it was stepped on and reheated from a week ago. Took one bite and tossed it. Ruined the Carl's name with this one, never returning and will probably never visit a Carl's Jr. ever again!!! read more

It's expensive ($7 for the burger we ended up ordering), and not all that clean. My cousin found two hairs in his burger. The food was okay. I wish we had the time to go to In-N-Out instead (would have been cheaper too!) but we were in a rush and Carl's Jr. was quicker and had less of a line. The service was good though and the rest of the place seemed pleasant. Not a terrible stop! read more

Disgusting! We were driving down 5 in the middle of the night, super hungry and this was the only thing open. We each had one bite of our burgers and spit them out. One French fry, also spit out. I don't know if I can even describe the taste, it was just gross. The fry and burger tasted the same. Nasty! read more