My family and I stopped into this Taco Bell location for a quick lunch while on our way home from vacation. It is located in Santa Nella and surrounded by other fast food places and gas stations. There was no one inside except another table, so food came quickly. The inside was also pretty clean - one of the cleaner locations I have been to, but there was an awful women's bathroom smell. It must have been sewer, but you could smell it the moment you went down the hallway. It almost made me second guess eating there. We ordered Nachos, Soft Tacos, a Burrito plus a Dirty Baja Blast - my favorite! The food was as expected - no complaints! We ordered at a kiosk and grabbed our food when it was ready so not much interaction with staff. Overall, it was a decent location! Might stop in the next time we are passing through! read more

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Consistent fast food just off the freeway and near the truck stop. Your options are to order from the kiosk or through the app. The employee were friendly and served each order with a smile. The restaurant is spacious with indoor seating, but convenient for takeout. read more

Currently on a road trip from LA and wanted to stop by to get something to eat. I checked the bathroom and it's in awful condition. I was planning on getting dinner here but the quality of the bathroom was so awful I lost my appetite. The sink is constantly on. both rollers filled with toilet paper. And don't forget the dirty floors. read more

Ordered using the self order and checkout machines in store and it was easy to use. Our order had missing nachos but they gave it once we told them about it and everything went well. The nachos was good; paired with cheese. The cinnamon with filling was really sweet, flavorful and freshly made while the fries were crispy. The service was fast and the tables were clean. read more

Taco Bell - a view of a restaurant counter - Fast Food Near Me - Santa Nella, California

Sure the food was good and made just how we wanted. However, the restaurant was not clean and the bathrooms were nasty !!!

There was no beans in my bean and cheese burrito, workers were extremely rude. Food was cold. I don't recommend stopping there.

This review is for cashier Sheena . She is the best fast food employee that I have ever met. She was sweet and kind and so professional!!!!!

Really terrible service, with preference not to help minorities. Restrooms are also not maintained and smell terribly.

Worst run Taco Bell I've ever been. Dirty, slow, rude. Completely amazing that it was so bad I had to laugh. Girl at register used the same gloves to prep food. Thank god the food prep table is behind the register. The employees hate working (specifically two front of store employees). The guys seem to be working. But the girl at the register was slow. Walked away for no apparent reason. And would not take my order. She got another girl to take my order. Same one that used dirty gloves to make food. No, I've never met her. This is a truck stop Taco Bell so they should be set. She just stood against the wall and watched me order. Creepy. And this is a true story!!! Check pics. Food all over the floor and tables. No cleanup. Flies. Bathroom looked like a frat house. Just a mess. I mean. Who yelps a Taco Bell unless it's bad bad. read more

Slow Taco Bell ghetto customers. Avoid this place if you can. Stopped by on our way home from San Francisco and heard customers asking for refunds due to waiting 30 minutes plus. Out of nowhere another guy walks in the store all loud cussing because of how long he's been waiting. Aside from slow service and rude customers the restrooms are a mess and there's flies everywhere. I feel bad the guy was rude to the workers but he had some valid points to girls just stood standing near the napkins. Even if you aren't on food prep move around and pretend you're doing something. Avoid it. There's a Dennys, Panda Express, In n out and McDonald's down the street. read more

Your self service ordering system sllows cash. The customer is told they must pay at the counter. But the staff is either not notified - or sees the order and doesn't care - that this order is pending payment. I stood for 15 minutes without being acknowledged. When I finally asked, I was told "We can't start making the order until you've paid. You have to let us know." The fact that this is automatic - that someone isn't notified and comes to get my payment as a matter of courtesy - is unacceptable. I sm enraged. I will never eat at another taco bell again, snd u woll share these comments on every rating app I can find. read more

Worst Taco Bell ever. Took about 45 minutes to receive one Nacho Bell Grande after I placed a kiosk order. Amount of food provided was skimpy such that the plastic tray wasn't even hafl full. A skimpy amount of stale chips, tiny amounts of beef, tiny amounts of salsa, tiny amounts of cheese. Trust me, I won't be coming back. read more

Sign on the door says open till midnight, Yelp says open til midnight, door was locked at 8:20pm. No sign on the door or anything indicating early closure. Hmmm. read more

So, what's up with Taco Bell in general? This was the 2nd one we had stopped at in a few days and it was again no taco salads. Are taco salads gone forever from the Taco Bell menu or is Covid to blame? We were really bummed. First of all, our very favorite item was taken off some time ago and that was the enchirito except many Taco Bells would still make it for you but not this one. So, no taco salad and no enchirito. Well, I ordered the burrito supreme instead. It was okay but like I said we were bummed. read more

I swear. I've tried to go here when commuting LA-SF, and this is the third time in a row they're down due to technical difficulties. Just shut the whole store down forever at this point. Turn your lights off or something. read more

Taco Bell - Fast Food Near Me - Santa Nella, California

Management doesn't care, so I'm posting this for all of you who might consider coming here. Allow me to save you the trouble. DON'T COME HERE. I'll break it down: SLOW RUDE DIRTY SLOW SUPER SLOW VERY VERY SUPER SLOW Save yourself. Go somewhere else. read more

Service was genuinely friendly and helpful. Restrooms clean. Unfortunately Pepsi was flat, and crunchy taco shells seemed stale. Didn't have this problem at other Taco Bells. read more

I just passed by about 20 mins ago on my way home from work . I got A nachos bell grande Chalupa box 2 tacos And 2 bean burritos The beans in my burrito were disgusting . They were old I know they scraped the bottom of that tray. They were so dry and they put no cheese or sauce in my burritos at all. In my nachos bell grande they Barley put any beans & same thing with the beans they were scraped off the bottom . They were dry and gross they could've atleast added some hot water to them like they did when I worked AT THIS VERY LOCATION. I also asked for extra hot sauce while she was taking my order & there was only 5 . I did ask for more and the second girl who came to the window did give me a hand full . And to top it off there was no tomatoes on my nachos . Idk what's going on w this taco bell this is the 3rd time something like this has happened . I've called the store 5 times to talk to someone and the phone just keeps ringing . Also waited at the window for about 20 mins and I was the only person in drive thru and there was one person inside ordering . This is just ridiculous. I will definitely not be retiring to this Taco Bell again and it sucks because it's right by my house . read more

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This is the slowest Taco Bell I have ever been to. Once the food finally came out they forgot items and my husband said something to a worker, 10 minutes later I go up and they are all standing around chit chatting so I had to ask for the missed items again, that they forgot. The Crunchwrap that I ordered was the smallest one I have ever seen. My kids said the tacos didn't taste right and the blue raspberry freeze also tasted off. My kid loves sugar and didn't even drink it so you know it's bad. Would not recommend this location. read more

Made me wait 45 min for an order??? This is not fast food. Waste of time and Taco Bell isn't what it use to be. Staff made orders of people before mine even though they ordered after bc they were local. read more

Road stop on a return trip from the coast. I hap high hopes when we were greeted at the drive thru by a sweet, chipper and very on top of it gal who seemed to read our minds when we were about to ask for special requests. That's where the good stopped. Much of our order, including my wife's request for pintos and cheese with chips, was misheard or forgotten. Tacos without sour cream had them; her pintos and cheese came without chips. I rolled around for a bathroom stop and was further appalled at a very gross and unclean bathroom lacking soap. We ended up washing down with wet wipes in the parking lot. read more

Not even a hello when we walked in, in fact the 2 girls behind the counter were still engaged In Conversation and we had to wait on them to take our order! Are you kidding me? What king of customer service is this, right? I asked for the manager after she took our order, then they both proceeded to a corner behind the counter and giggled out loud while I talked to the manger, which I told him I find their behavior very offensive . The manager of day shift didn't even apologize! He just looked at me and said " do you want me to talk to them"? What, am I all of a sudden the manager ? My husband was in the restroom at that time and came out and said, let's go! The bathroom smelled like a santican and has toilet paper all over the floor. No hot water, which told us that if the workers can't wash their hands in hot water our food was just handled by them. We threw it away and went across the street to In and out burgers. The health department should be aware of this. As far as the manager and 2 girls go, they should be spanked!!! That's how young and inexperienced they were! read more

Ridiculous! I came in to order and the place was filthy. The staff ignored us and wouldn't take our order. I stood there with our seven year old completely ignored so we left. We were the only people in line. The man making food for the drive thru told me the menu board would turn over in a second it never did. This is a shame. I used to work at taco bell and it's a disgrace now. read more

My wife and I stopped at a few places in the area on our trip to LA from Sacramento and back. I was happy to see a very clean and air conditioned Taco Bell. Food was very fresh. The only issue we had was that there was not a changing table in the bathrooms if a mom/dad needed to take care of their little one :) read more

Guy with pony tail too lazy or high to take my order, hard to tell he laughed when I left.

Good Highway Off-Ramp Stop Heading South To L.A. SITREP First off, I can't believe I'm in my 4th year of Yelping, and after all the Taco Bells I've been to in that time this is actually my FIRST Taco Bell review, and it's not even in my hometown. But there it is. THE SETUP I love their $5.99 Cool Ranch Dorito box that I can sit in the seat, and munch on while I jump back on the freeway to continue my trek down south. What I love about their beverages is that Taco Bell actually serves PEPSI (Yay!) and not COKE. I have a full-on crunchy taco and a delicious cheesy burrito to keep me company for the next 5.5 minutes as I blast NPR on the stereo. Woo-Hoo! I be rockin! THE LOWDOWN A good basic food stop in the mid-afternoon while on my L.A.run. [On the Yelp survey for the parking option, I am going to check the box for "Valet" cause I'm fancy like that!] ;) read more

I went to Carl's Jr. instead, if that's what you are here for, you understand why. My family and I went to this location to dine in (it was 8p and their diner, on sign, says closed at 10p). They immediately told us that their dine in was closed, without reason too. We exclaimed that it was only 8, but they still didn't give us a reason for their closing. It was until someone else told us they're closed due to the empty lobby. So if you see an empty Taco Bell with an empty lot before WAY before closing, you should go somewhere else. You're better off buying food from a place that doesn't close their lobby because of emptiness. Instead of letting us dine in, they let us use the restroom. There were reviews of dirty lobby and unclean areas. They weren't wrong. Their restroom were dirty even though they had the "time" to clean it. One was still clogged. Last thing, if you're an establishment, check your stocking. They didn't have ingredients available to make most of the menu. Rude intercom person and overall just useless of a Taco Bell being out there. In short, Carls Jr gigachad for serving us. Taco bell has small pp read more

Today 07/25/2020 at 6:50 pm I stopped in TACO BELL in santa Nella, California. Walk in the restaurant at 6:50 pm, stood in there untill 7:05 no server came to take my order. The person wrapping some tacos for a for a drive thru order turned around to see me twice. She never said "we will be with you shortly or anything that would meke me think that they were willing to sell some food. At 7:07pm I just walk out with no food and hungry. IN N OUT BERGER got my business. I wish we could write a review with minus stars or at least no stars read more

So I was driving back from SF and we stopped at this location to grab some quick bites. I ordered through drive through. I ordered 4 veg rice cheese bean burritos, drink and coffee. I was told the coffee machine is not working. Which was fine it happens sometimes. So He took my order and then asked me to pay at window 2. I paid and took my order. When I opened the order and took the first bite I SAW MEAT so I drove back, went inside and told the guy that my order is messed as I ordered NO MEAT burritos. I showed him the opened attempted burrito. He asked me if it's really meat, I showed him. He asked me if it's ok to change the order completely, I said ok. HERE THE SHIT STARTED....the lady in the back who made the burrito was not ready yo admit her mistake and started arguing to this guy in Spanish. To me it looked like that she was saying that she can never do that mistake ever. The conversation between them went to next level and raising voice and hand gestures started. The guy came to me and said WE CANT CHANGE THE FULL ORDERS AND WE WILL CHANGE ONLY BURRITOS WHICH ARE WRONG. i said I haven't opened others but as all are. Made together they are all wrong. He said he will not touch the order and asked me to OPEN ALL BURRITOS AND SHOW HIM AND PROVE THE LADY WRONG. HE ASKED ME TO OPEN ALL AND PROVE THAT LADY THAT SHE MADE IT WRONG and to my surprise the lady said something in Spanish which was translated to me that I need to DIG BURRITO WITH FINGER TO SHOW HIM BEEF. THAT BEHAVIOR WAS RUDE AND FOOD WAS GROSS BECAUSE I DONT EAT MEAT AT ALL. At last she kept on saying something between them and made 2 burritos again and the guy asked me to wrap all open and finger digged burritos and 2 replaced ones. I was shocked to see this behavior. I asked him to get it done. He said - I can't do it you have to do it yourself. After this whole happened I was already annoyed and felt insulted and grossed out, SO I SIMPLY PICKED THE FOOD FROM THE COUNTER AND TRASHED IN THEIR TRASH AND WENT OUT. I seriously checked the logo again if it's REALLY TACO BELL or some replica coz this is NOT TACO BELL CULTURE. Similar incidents happened before a couple of times but they always apologize and change the order, they don't argue, no proving and finger digging all food and volume raised. THESE EMPLOYEES SHOULD NOT BE ALLOWED TO CONTINUE THEIR JOB AT THIS LICATION. They don't deserve to work here. They were very rude, very argumentative, not apologetic, not courteous at all which they should as they FED BEEF to somebody who is a vegetarian because of health reasons. Managers should take some action against them. It's NOT matter of $$ it's the harassment and all what they did should never be done to somebody who's order is done wrong and he is already grossing out and is simply asking to fix his order. Yuk Tacobell yuk. read more

Taco Bell - Fast Food Near Me - Santa Nella, California

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I pulled into Taco Bell looking for a quick meat free option around 7pm on a Friday. The place wasn't that full, but the place was disorganized like it was being slammed with the busiest day in their history. I stood around the cash register waiting to order for a few minutes. No one came to greet me. Perhaps they were all busy with the drive through? I dunno. Anyway, I placed my order & it came out in a timely manner. However, the burritos felt a little cold as if it had been made before I had even ordered. Then I went to get some mild sauce and was greeted with a practically empty container. The 2 packets they did have were also covered in some weird sticky substance. I'm assuming it was from a previously opened packet, but it was just disgusting. SO...I went to grab some napkins to clean my hands of the mystery substance and...no napkins to be found. Anywhere. In the whole restaurant. It wasn't until halfway through my meal that an employee casually strolled out to refill the dispensers. Uhhh....come on guys. It just was a disappointing meal all around. For how slow the restaurant was, the customer service & state of the dinning area should have been the complete opposite to how I experienced it. read more

Ordered dorito tacos they did a good job and gave us a good amount of hot sauce packets .

This is the nastiest, dirtiest, filthiest place imaginable. The restrooms had just been "cleaned" and were sickening. I've been to some dirty places in my life, but this is one of the worst. We left and didn't order food. If they can't scrape the poo off of their bathroom floors, then I don't trust them to make my burrito. read more

THIS IS THE WORST TACO BELL!!! It took so long to get my order. I have been in the drive through for an hour when there were only 2 cars ahead of me. I even had enough time to write this review. Go support Alibertos instead! read more

Self order self check out sucks. Had 3 people place orders at the counter after I paid for my order at the "kiosk" and they all got there's first. read more

The point of my photos isn't to show how good the food looks it's to show how much you get for $5.00. I gave this Taco Bell 4 stars because the clerk was friendly and the food came you shockingly fast. I ordered went to get me drink at the self serve soda machine and they called my name before I had even finished filling my cup. The "A" team was certainly on shift. read more

Taco Bell - Fast Food Near Me - Santa Nella, California

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Cassandra refused to make my special order. She told me they don't do that. It was a bean burrito plus beef with red sauce on top. Not that difficult. Thannnnn I order ordered a quesadilla. This is what I got. This is a GRILLED burrito. Not to mention I had to pay for straw for steak. Which ended up being ground beef. HORRIBLE experience and even worse customer service. read more

Taco Bell - Fast Food Near Me - Santa Nella, California

Terrible Taco Bell!!! Beans completely dried out in burrito, crunch wrap supreme so hard and dried out, you can't bite into it. DON'T BOTHER!! read more

The experience here was the worst. All the tables were dirty and needed to be cleaned. The floors were covered in food and when asked if they could please wipe down a table for us. The employees looked at each other laughed and did not acknowledge us. We waited for our food and number to be called. They refused to call out our number and our food was left on the counter. This establishment needs to be shut down it is a health hazard with easy access to people that are coming off the highway. I followed up this review with an email to their corporate office. read more

We don't usually stop at Taco Bell in Santa Nella, but this last time I took the dogs over to the grassy area since it was across from the gas station. Decided to go ahead and order some food here as well. Compared to our local TB this place is super clean and the staff has been very friendly on multiple occasions now. So much so that we now have made this our new regular stop on the long drive. The food also is better than our local Taco Bell most of the time. My only complaint is that the size of the food is inconsistent from the last few visits. I always order the same menu item and its usually the same, but every now and then it seems like it has half of the meat. read more

I paid extra for 3 sides of sour cream and each on had this much in it.... I don't know who they had in their kitchen but they honestly suck. It is almost 11:30pm and I wanted to eat my food happily after driving for 10 hours but I guess I was wrong. I wish I could give them a 0 star rating but unfortunately I can't. Never stopping here again. Next time I'm going to jack n the box right next door. read more

Taco Bell - Fast Food Near Me - Santa Nella, California

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