Store tends to be out of standard menu items and asking you to drive around the front and sit and wait. Why have a drivethru if you make people wait twice.... once at the line, and then again outside the front door? People might as well just park and go inside if you can't stock what is on your menu? read more

This is my 4th time here, hoping that their quality would get better, being that this restaurant is recently new in town. It hasn't got better. I think it might be getting worse. Something needs to be done, because every time I go, the entrée I ordered are dried out, have no sauce and pretty much no flavor. All the other chains, are very fresh tasting, plenty of sauce & good flavor. I'll still go to Panda Express, but not the one on Baseline Ave. read more

Don't come to this location if you're going to wait in line. I had to wait 30 min with an entire staff just sitting there complaining they were tired. The serving size was disappointing... Other locations usually add more food. Also didn't accept my gift card even tho it had money on balance. read more

Looks good and all!! But once youve been craving that panda, you get there and order , they only give you 4 pieces of chicken how would you feel!! I go for the chicken not the noodles!!! read more

This location has ok food and ad others have stated bad customer service. Every other Panda Express I have been to excels in customer service but I guess with this location being in an area with not much else around that's what you get read more

Poor service, I was treated very poorly by drive thru employee Diana c. As I ordered my food I asked for a plate with two entrees and a side. I was proceeding to ask for an extra side of beef broccoli for my daughter and was told I couldn't do that before I even finished my sentence, i asked why can't I order a side (like a small box of beef broccoli) and she explained cause an extra side can only be rice, noodles or other sides on the side menu. Which doesn't make sense since I am paying for the food and I just wanted a side of beef broccoli, seem like a silly thing to get an attitude about. So at this point she was rude through the rest of my visit at this establishment, I still had another order and she cut me off and said my total and to pull forward, I said I am not done ordering and she said well there are people behind you pull forward and finish ordering at the window and I said My sister is still looking at the menu I will not pull forward till I am done. As I finished ordering I pulled up to the window and paid for my food. The bag was big and had 3 orders in it, when I grabbed the bag from her I slightly pulled the bag and not only did she close the drive thru window and walk away but she proceeded to come back and open the window again and ask why I "yanked" the bag out of her hand. 1. It was a big bag and my window is small so for her apparently I was being to aggressive and if she felt that I apologize, but was not my intention even after how I was treated. I'm sorry that Diana either is having a bad day or just really hates her job, but it just makes your establishment look like you don't take pride in who you hire. I have never worked in fast food and I'm sure everyday can be very testing but no matter how you're treated that is your job to provide the best customer service. There is a lot of ass hats in this world but I am not one them. So being able to keep your composure should always be your first go to when working in the food industry. Lastly I'm sure one persons business doesn't make a difference but I feel you should care about how your customers are treated, this is about the 3rd time I've been here and treated poorly. I never write reviews but for an attitude like that I feel it should be handled so nobody else has this experience. read more

Its been awhile since I ordered from Panda Express. I dont know when it happened but they have definately shrunk the takeout container so the amount is less than it used to be (especially the side dish). On top of that the Crispy Almond Chicken was almost unrecognizable, it was a dry, cooked to death lump of chicken with no flavor. Wont be going back to this Panda Express. read more

How bad can you mess up fast food? Come on get it together people!!! I don't Eat fast food much, or use expletives in my reviews but this brand new store sucks!!!! I even gave you a few chances before I called you out. It's supposed to be a simple process. If your food sits to long don't serve it. Throw it out! Why did the drive through take so long? My food was clearly made over an hour before it was scooped and thrown into a bag. It's a shame this store can't even achieve the sub par standard of food I've come to expect from this fast food chain. Might I suggest some job training, or new policy's and procedures. read more

I have been to this Panda Express several times since they opened and it was quite interesting to watch it be constructed from nothing. This Panda Express is probably the nicest one I've seen. The interior is bright, clean, and open. The food is okay - it is consistent with what you get at all other locations. Compared to other options in Cornelius, this is one of the better ones but if you drive a few miles further there are many superior options. I generally come here when I am looking for something fast. The parking lot is a bit unconventional but the drive through is long enough to adequately accommodate the lunch and dinner rush. Every time I use the drive through, the service is excellent - very friendly, cheerful, and prompt. My experience when going inside has been less consistent. The employees have been friendly but considerably slower - it seems that the drive through takes precedence over those that come inside. That's okay though - I don't foresee many circumstances where I would go inside instead of driving through. They may also be getting in the groove of things after opening a new restaurant so it may improve on its own. Overall, this is one of the better Panda Express locations I have eaten at. 3 stars. read more

Well, I got to this place at 11:15 am, the place was busy, not enough employees to help everyone but in this day and age, to be expected! The selection of food was non-existent, nothing was prepared on this sunny warm day in Oregon! I got a two piece meal deal with white rice, walnut shrimp and Broccoli Beef (i was given one small scoop of each dish with a ton of white rice) for $9.68 and the person helping me was somewhere else. Was it worthy of a $ 10.00 bill?? No, not at all. Get your management in place, charge fair pricing for what is being served (it's all prepackaged food!!) and I might come back. Somehow I doubt you will though... read more

Ok so gave it another try! Ordered online(what a joke) the order didn't even come through correctly to the store and the Oder wasn't even correct. This is a pic of a 2 entree meal. Orange chicken and general Taos. read more

Panda Express - Two green beans and 3 onion slivers and a total of 8 pieces of chicken????? So done. - Chinese Near Me - Cornelius, Oregon

Came in today and the workers were very unsociable and wouldn't even make eye contact with me. They told me it would be a few minutes for my food to be ready and I gladly waited. When I received my food they bagged it and kind of tossed it to me like I'd done something wrong. When I asked for forks the worker told me they were on the other counter and walked away from me. Not sure I want to eat here again.... read more

Worse food ever. Even though it's American Chinese the food is a joke, and the prices are high. Get frozen from Freddy's just as good or even better. read more

We live around the corner and my daughter likes the teriyaki chicken. This is about the 5th time we've come on a weekend and had to wait at least 15 min for the chicken after sitting in drive thru for at least 10 min. Also second time they're out of spring rolls. Why can't they keep inventory in this place!! read more

a brand new, clean and modern Panda Express. The new design is great, it's full of frienly and willing ot help staff. Some are definately still elarning however it is worth the visit, and I love the drive through! read more

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I 've had a really negative experience ordering from Panda Express in Cornelius today. I ordered online and waited about 10 minutes past scheduled delivery time to call and ask when it was going to be delivered. I got a very rude response from someone claiming to be the manager. Even though I paid the delivery fee, she kept telling me that my order shows up as a pick up order. I told her that I have a screenshot saved of my delivery fee and told her it wasn't my fault. To which she replied, "Yes, it is." Needless to say, I'm staying away from this place in the future and wouldn't recommend it to anyone. read more

The workers have always treated me like I was under them in some way, they always end up giving me more rice and a few bites of meat almost like a slap in my face. I'm not rude to them in any way. Don't waste your time and get shitty asian food when there are more authentic places in the area. To the people working there: if you hate your job so much, don't blame it on the customers..get a better job read more

I've eaten here one other time but this time will definitely be my last. I've been out of work for 3 Days because I got food poisoning. I ordered what I usually get at any panda. Half and half, orange chicken and veggie spring rolls. Ate most of it, and woke up the next morning in complete pain. Worst experience of my life. I'm on antibiotics now and feel better but this will definitely be my last visit to panda. If I could give zero stars I would. read more

Just ate here all service was good up until the cashier...I think her name was Ashley. Extremely rude and argumentative!! Asked for one packet of chili sauce she threw in 3 soy...I have them back she quickly responded she heard soy...she throws in 3 chili so I hand 2 back stating I don't want to waste...she was again annoyed. Tells me $11.10 I hand her a $20 and told her I have .10 she ignored me and .90 spits out...I tell her that she is clearly not listening to me and she snaps and said I handed her a $20....yes I did and told you I had .10!!!!!! If u don't like your job...find another!!!! I hate rude service !!! read more

This is the worst Panda Express, ever! I just went through the drive through and they forgot 2 items that I paid for and my chicken egg rolls were cold, hard and tasted extremely old. The rice was hard and clumped together like it was old and dried out. The guy packaging and giving me my order was very rude and rushed me away before I was finished asking for chopsticks. I didn't get any chopsticks! Terrible food, terrible customer service and terrible at giving people what they pay for. read more

Service was ok to the point that we paid for our food! While eating I told the manager that the beef(that was NOT supposed to be spicy) was real spicy. She insisted that they don't use chili powder on it. I told that someone did and asked her to taste it. (From the food line) She wouldn't. read more

The time it took me to reach to the speaker area was extremely fast. My total time that I spent at the Drive-Thru was under 4 minutes. It was the fastest Drive-Thru experience that I've ever done in my life. I ordered a single "Plate" and a small drink and I got all of them in a split second. This was my first time going through a Panda Express Drive-Thru as well and I was quite pleasantly happy with my experience overall. read more

The customer service was okay. They got my order right and the place was clean. The staff were very attentive to the customers and I like how they were very professional. read more

I've been to panda express in other locations and love it, but this one in Cornelius just can't get it together! My husband went through the drive-through and this is probably the third time that they got our order wrong, not to mention the teriyaki sauce spilled all over inside the bag and made a big mess coming into the house. In addition, when I called to talk to a manager out of frustration of another order (for a family of five) messed up, they told me they were too busy, so I politely said I would call back later. But instead I'll just post my negative review here! Quality control and customer service need to make their way to our local Panda!!! Grrr! read more

Service was ok. The rice I got was undercooked and had crunchy patches of rice. I was also given little chicken because they almost ran out, and I assume they didn't want to have to tell me to wait for more to be cooked. The chicken I got was good, but it was filled by the crunchy rice. read more

Impressive clean and energetic atmosphere! This is different Panda Express I have been to. Good service and feel welcoming as you walk in to the restaurant. I will be back. read more

When you allow a bunch of young and inexperienced "children" to operate a business, you lack respect and customer service. I would love to use the names of the 2 disrespectful and disconnected employees, but they were the 2 who decided to not wear their name tags. Fransisco, you get a 5 star review. You are the example of a great employee. Respectful, attentive, connected, and most importantly, attentive. The manager was a young lady who seems to not understand leadership. Not wearing a name tag saved her from me using her name. The other young lady who was the cashier, but was also serving food without washing her hands, you should probably take some lessons from Fransisco instead of barking orders at him. I hate writing bad reviews, however I also do not like being talked to as if English is foreign to me. Regardless of the color of my skin, English is the only language I speak and understand. Had you 2 young ladies allowed Fransisco to assist me completely, there would have been no confusion. It is a fast food place that I rarely eat at. But when I step inside an establishment regardless of the business type, I expect to be treated with respect and customer courtesy. After waiting for several entrees because they were not ready, I would have expected to have no issues with my order. Even after we had to come back twice. That didn't bother me. It was the rudeness of the manager that prompted me to write this review. You may have the title, but you lack the leadership skills. Hats off to you Fransisco for displaying stellar customer service. You should be wearing the black shirt. You should be the manager. That is the only reason I'm giving this establishment 2 stars. Customer service does not mean you have to agree with what the customer is saying, it means you display a respectful demeanor with your customers. You do not attempt to cause a scene and draw the attention of the other guest while handling a mistake. Your attempt to embarrass me and make a scene was tacky. It didn't not take 4 employees to correct 1 persons mistake. Nor was there a need for you to talk down to me. Again Fransisco, thank you for attempting to right a harmless wrong of your coworker. You are a team player. The mannerism you displayed shows you take pride and ownership in your job. Regardless of the slacking attitude of the workers around you, do not resort to their level. This is solely based on the employees I came into contact with. If I have the urge to eat Panda, I will go to a different location where they know how to treat their customers with respect. read more

Ordered teriyaki chicken to go, and they gave me this nasty congealed and chunky old teriyaki sauce in containers, rather than the hot fresh sauce you get when you dine in. It was disgusting. Also the employees seem to really hate their jobs. read more

quick service; friendly people and great food. The food choices are one of the best things I like about Panda express. The free taste helps decide which entrée or entrees to choose. read more

when it comes to fast Chinese food Panda Express is the best! my family and I got dinner to go tonight. the staff are wonderful , but the guys who where cooking were rockin it tonight! they had food coming up and filling those bowls so fast that no customer inside or out had to wait long! my husband loves the spicy food my daughter and I love the Orange chicken, all ways delish! thanks again, the Chapman family. read more

Shutting down the store 30 minutes before closing time! I was really hungry and decided to try this Panda Express. I drove into the parking lot at 9:45pm. Walked up to the door and could barely read the hours sticker because it is clear and has light white letters. I saw that it was open till 10pm. So I walked in the door and the young girl inside said we closed at 9:30pm. I told her the sticker on the door says 10pm and the door is open. She was short with me and said we close at 9:30pm. So I went back outside and looked at the sticker really close and it says the Drive through is open till 10pm. So I went through the drive through at 9:55pm and the speaker said the store is closed and it was only 9:55pm and the door said the Drive through is open till 10pm. What is the deal? False advertising! I walked next door at Jimmy John's and walked in their door at 10pm and they gave me a very warm welcome and told me to come on in. I asked them what time they close. They said 10pm but it was okay and they would make 2 sandwiches for me. 5 minutes later a Ambulance driver came in and they made sandwich for him too. Never going to that Panda Express again!!! Love Jimmy Johns!! read more

Every time we come here and go through the drive thur it takes over 30 min to get in and out. They are the slowest place around

Customer service was friendly and super fast. My food was already packed into the boxes and bag and ready by the time I got to the window. The order was accurate, the food was hot and delicious. My only recommendation would be to add more variety of non-spicy chicken, especially with veggies (for feeding my children :)). read more

I changed my mind several times and the employee was very patient and polite. Her name was Jennifer C. She answere all my questions pertaining to prices every time my order changed. read more

They have a gem of an employee, Jaime G. Never disappoints. Very energetic, gets orders correctly on drive thru and when you get to the window is excellent customer service. Thank you for making a simple visit so pleasant. read more

Great location and service. Order is correct every visit and done in a timely manner. They always ask if I would like to sample anything. They make sure the food is readily refilled so old, or cooled down food is not served. read more

We love Panda Express... and this store is our favorite. The people are friendly and helpful. The dining area and serving area is clean. We had Kung Pao Chicken, Sweetfire Chicken Breast and Teriyaki Chicken... and they were all good. Thank you. read more