How do you run out of fried rice , I would understand when they would run out of a good entree but fried rice , almost all the plates come with rice and chow mein read more

Not the very best Chinese food, but it is the best chinese food in Chico. Always consistent. The help there always has a smile on their faces and there is never a surprise to what you will get. The facility is very clean, a major factor in determining whether I will eat there again or not. Panda is a always a safe bet for chinese. Food: B Service: A Accessibilitya: A Quality: A Cleanliness: A read more

Haven't eaten at Panda Express in a while...took my two kids out tonight...and just about everything we ordered was dried out and tasted like chewy dog food...I remember the orange chicken being really good here...they've gone way downhill! I basically threw away $22 worth of food tonight...my kids ate just about none of their kid meal and had a look like they smelled crap on their faces when chewing their food...I guess we'll be sticking to our local spot for Chinese food for now on read more

They were very busy yet the line ran very smoothly. They even asked if we wanted a sample. good food, fresh and friendly staff

One of the worst experiences I've ever had. I ordered a bowl from there and got the wrong thing, I then went back to ask if I could get a refund and order the right thing. What I was meet with was a lady blaming me saying I ordered it wrong, gave me tons of attitude, and made me feel like I'm wasting their time. I said I probably ordered it wrong but it was not what I wanted, through this whole experience the lady was arguing with me when I was not arguing with her at all. I was just trying to get my meal and go. read more

On two different occasions I was first in line & WAITING FOR SOMEONE TO START SERVING ME. On those two times the staff served some one over me like I did not exist and let them cut. Also I am a vegan now, this happened a while ago but I thought I would let you all know. One time I had chicken here btw (forgot which chicken) it was very chewy with lots of fat, couldn't even chew it. It was like rubber/silicone & I had to SPIT it out. Imagine if I was a veteran, is this how you would treat them too? You make me lose faith in the world. Not to mention there was NO OTHER customers in the store besides me WAITING FIRST IN LINE, then someone walks in & then serve them over me. Your food is fake & cancer anyways. How much real chicken DNA is in your chicken? Probably not much, Dr.Sebi says chickens cause bone & mineral loss anyways because they are a hybrid from man not GOD. How does it feel poisoning people for profit just like McDonalds? #BOYCOTTED!!‼‼ The least you guys can do is offer me a coupon but I don't want your service or fake food no longer! I will take my money & families money else where to a organic place. read more

I have to downgrade my rating, because they have really been screwing up my orders lately. I go thru the drive-thru 1-2 times a week. At least half the time, my order is wrong. No sweet and sour sauce, no utensils, "bottom of the barrel" chow mein, food that tastes burned... By the time I get my food home, it is too late to have them fix it. I called and let the manager know, but they didn't seem too concerned with what I had to say. They didn't even offer me a "freebie" until I asked for one. I hope they get their act together soon... read more

Love Panda Express! I have tried quite a few of the menu items on a once a month or so basis. Nearly always consistent and delicious. The only times we weren't pleased was when they didn't include a sweet and sour sauce for egg rolls when we asked for one. Just small inconvenient stuff, a simple mistake, nothing serious. Will continue going here, the food is great and you get a great deal for the price. read more

Hey the food was not too bad... but the service was horrible... waited for almost half an hour at 11 am .. the big guy and chinese gal working behind the counter should be fired for being so slow... I saw 4 people walk out before they were served... food was ok... read more

If you respect Chinese food, go find a REAL Chinese restaurant. Only been there once and the cold fried noodle made me feel bad.

Very disgusting small portions and no flavor. Won't eat there again. The rice was a little crunchy. All that was in chow mein was veggies. I was very disappointed this wasn't the first time I've had problems with the place. read more

Ordered catering late Monday for early Tuesday pick up, and they have another big order. Cabai, the manager, said they will take the order, but can only promise a time 15 minutes later than when I want it picked up. The next day, they called me early and said my order is ready. Right at the time I requested it to be ready. The crew here is the best. Will order from them again. read more

It's panda. It's fast, average, affordable, quick. It's a nice building, tons of parking

It was horrible the service was horrible. I asked them to put extra chicken and I would pay for it and they gave me 5 pieces of chicken instead literally 5 pieces. Everyone who works there are fucking assholes. read more

Food ripped up, uncooked potstickers, burnt potstickers (2 servings). First bad experience and last experience at all. Poor job completed panda staff. The place was very tidy so I'm giving it two stars... generously read more

The only way they are getting any stars are because they had great customer service (Chloe - 5 stars) but their food is old, oily, and very plain. I haven't been to panda express in a while... This is why. I ordered orange chicken, kung pao, rice and chow mein... It was not consistent or appetizing. I only ate a quarter of it. They need to prepare more fresh food and have better quality ingredients, especially at this location. read more

Had a very rude employee. I know it gets busy and frustrated, but they should still be professional. Poor customer service and they didn't even give me all my food I ordered. read more

Last night I went through the drive through, ordered and received the wrong meal. I discovered it later and had to go back, stand in line and request what I originally ordered. Later my daughter wanted Panda, so I we went through the drive through, ordered, and didn't receive part of the order. She had to go inside, stand in line and request her items. The people were wonderful about giving us what we originally ordered without question- but good grief!!! Something is wrong with either their system or their workers if we had mistakes twice in the same night over an hour apart. Maybe there should be a no wait line for order mistakes!!! read more

I am so irritated with this location . I order 4 egg rolls and wait 26 minutes in the drive thru and the lady at the window was like" well hey at least you know it's fresh"........... are you kidding me? That is Her response... it should always be fresh. If the car ahead of you takes longer they should have the common sense to have the car pull forward and let the next person get their food. Then my food sits on the counter . I had to ask for sweet and sour sauce and the lady acted like she had to go all the way across the street to get it. Love the food hate the wait!!! read more

No matter what I order, over half of the entree is over cooked onions. Also soggy green beans, that taste like they have been sitting out for hours. Not good. read more

Worst expireience ever. Food was burned customer service was horrible. Drive thru lady crumpled my receipt and threw all change at me. Didn't fill up my cup and got mad when I asked if she can fill it up. Will never go back there again read more

By far the most uncoordinated and terrible staff I have ever encountered at a Panda Express I would avoid this location if you want anything of quality or in a timely manner. Even after going through the drive thru they have had me waiting in the parking lot for my food for over 35 mins read more

This place has terrible customer service. They shorten you on food when you order through the drive-thru. The plate of food I orderd was half empty when I oppened the box. The food was only luke warm. read more

Worst Panda Express I've eaten at. They need to get their act together. No teriyaki chicken and other favorites. I ordered the plate to go and they gave me extremely small entree portions. I will never go back read more

Good for what it is. If you go a little later within a couple hours of closing don't expect then to have white rice/chicken egg rolls/or other items cooked.. read more

I always condone going to a local or independent place over here, because there is many to choose from, but Panda is very reliable, quick and easy. I like the honey walnut shrimp and how the chow mein noodles are thinner and not too incredibly greasy. They really don't have too many vegetarian options though :( something they need to work on. The chili sauce is also way too vinegary, I take my food home and use sriracha sauce instead. read more

Having never been to a panda express hasn't sure how it worked exactly. When asked if we knew what we wanted we asked about the ordering process and was told to let them know when we knew what we want and had the employee promptly walk away without even acknowledging our question. After receiving our order it was obvious the food had been just sitting around for a while. Was not impressed with this at all. read more

Kids Plates are one side, and one entree - $5. Panda bowl (smallest size for an adult) same deal (one side, one entree) - $6. Plenty of food for kids and for me at lunch! I like that they offer lower calorie options (mixed veggies, steamed white rice, chicken breast and string beans, and chicken and mushrooms) to name a few. read more

It's fast food Chinese food, what do you expect? When I went here for my 1st time, I actually enjoyed it. The employees were real nice and helpful, and they gave generous portion sizes. The food was really good for fast food Chinese food. I crave the taste of PE now, and you know I will be returning. read more

I had an exceptionally large order and not only were they accommodating they kept everything very organized. The worker who helped me with my order was named May, and she had such a positive attitude and filled the to-go plates with a generous amount of food. I will definitely be returning to Panda Express! read more

It's been a few years since I had the bad experience of the quality of the food. I vowed never to go again, but lately been thinking maybe should give it another try but worried that it will be just the same as my first experience. Should I return or just forget about it... read more

They have no clue what they're doing here. Nothing was prepared, and they quoted me a time to wait for my food, which actually doubled because they started serving the food I ordered to other customers and ran out. She claimed she had a rush, but only about 10 people came in. That's no "rush" in my opinion. No wonder this panda has poor ratings. read more

All and all, this place is pretty good. The only thing that was bad about my experience is there was a big fat lady shoving down her food all and all, I was disturbed. And then once a old man farted in there and it smelled worse than their broccoli. read more

It has now became the customer responsibility to ask for soy sauce & fortune cookie , as they never ask if you'd like soy sauce, or put a fortune cookie in the bag . Also I went back a separate occasion to give them another chance asked for fried rice, received white rice like wtf is going on read more

food was okay. The person who helped, Caitlyn, was very rude. Everything seemed like an inconvenience to her which made this experience very unpleasant. Most likely will not be attending again. read more

Forget this place. Not only did they not get my order correct for the third time. There were multiple hairs in my orange chicken. This place is disgusting and irresponsible. I do not recommend ever coming back here until they fix a lot in their staff worker's care for the customers. I doubt I will ever return to this place ever again. read more

The first couple of times I came here it was good......but the third time was not clean around the empty tables and the food was either deep fried too long, or it sat out too long! Hopefully next time will be better so I won't have to find another Chinese fast food restaurant. read more

Had to wait ten minutes for orange chicken which was ok. But I had to watch the one white girl who works there constantly grab toothpicks and stab pieces of food and eat them at least 5or6 times. No wonder she's getting fat. Stop eating all the food Fatty!! Leave some for the customers who pay. read more

Love this place. I always order steamed veggies with teriyaki chicken and kung pao chicken. I never gain weight with this order and it never ruins the Dr. Ooi diet. read more

Sometimes their good and sometimes not. Went through drive-thru and never got our sample, she almost forgot one of our drinks, she forgot to give us our fortune cookies and she forgot an entree which we had to go back for. We're glad we checked before heading home but we will not be going to Panda Express for a while, not the first time drive-thru messed up either. If you go through the drive-thru make sure to check your order before leaving, you just can't trust that you got what you paid for. read more