I was craving Chinese food but needed something quick, not too pricey, and close to my office. I appreciated how easy it was to order online for pickup. I got the text that my food was ready 5 minutes before the scheduled pickup time, and it was still warm when I picked it up! This location is on the top floor food court of North Bridge mall. It was actually pretty quiet and chill during the lunch rush. Plenty of open tables and they keep it very clean and tidy. Nice spot to get a reprieve from the office. read more

Panda Express - Plate: Beijing Beef; Kung Pao Chicken; Chow Mein; Fried Rice - Fast Food Near Me - Chicago, Illinois

I am used to this Panda Express location being out of several entrees, and they are usually nice to make them. I paid for my Bigger Plate and beverage while they made the entrees. After a 20-minute wait, an employee handed my the bag, but I only received two entrees, and by previous visits, the portions were not even half of what I am used to. There was no apology for the missing item (even though I had paid for the Bigger Plate), and no offer to make it for me. I had to ask for a third item which was not the one I ordered originally. I also asked if I could get a little more of the third entree, and the employee told me that is "this location's new policy"--they measure portions using a serving spoon and not a ladle, which means about half the normal amount of an entree. read more

Good and affordable food! Quick and easy for a quick lunch. I got the honey sesame chicken bowl for $9.00. a lot of seating available inside of the mall read more

Panda Express - Honey Sesame chicken - Fast Food Near Me - Chicago, Illinois

See all

Food was good. But the cashier Estella smells HORRIBLE. Omg almost said never mind to everything at the register. Proper hygiene should be addressed. read more

XXXXXXXXXXXXXXXXXXXXXXXXXXXX Sorry a panda was using my computer, so that was a Panda X-Press. There are few good food options in North Bridge but they're a little bit overpriced. However there is also one very bad food option which is American Chinese food at its absolute worst. Service isn't great and when you tell them that you ordered something that is other than what you actually got, they will literally call you a liar. Extreme customer confrontation issues, and very dishonest (or foolish) and we are not fans at all. And looking at the pictures it looks like they have a habit of serving up worms with their broccoli to other customers and I'm not surprised considering our experience here. I told her not to eat at this damn place and we regret it. Most of the food went in the trash. That which was meat was given to animals. And my meat was given to an animal... in bed. read more

Panda Express - I can't bear it anymore - Fast Food Near Me - Chicago, Illinois

I got Panda Express through Uber Eats, and the food came nice and hot! It got my craving for cheap Chinese food out of the way. I got the Orange Chicken, Beijing Beef, Fried Rice and Noodles. My favorite is the Beijing Beef as always! read more

Panda Express - a close up of a plate of food - Fast Food Near Me - Chicago, Illinois

They open at 11, workers show up at 11 no food ready then say we open at 11:30 now. Horrible service. read more

See all

So good, recommend this place for anyone who loves Chinese food. So worth the money! Good service and friendly staff and most importantly the food tastes super tasty. read more

See all

To be completely honest, I am a HUGE fan of Panda Express, so it's a big frown that I do have to write this poor review. I noticed that every time I order from this restaurant, I noticed the servings of food. Yeah, I know... why complain about the portion I'm eating. Reason why I am is because I would go to any other Panda Express in the city, and I would get a good portion to eat (and to save for later). But if I'm being cheated out on half white rice/half mixed veggies AND the new sesame chicken, it's really absurd. Keep in mind, I used the "Online order" for the first time with this order. I mean, if you guys are really that stingy with your food, then I'll definitely order a bowl next time. Also, didn't realize till I got home that I got an old batch of the Sesame chicken, because the taste and texture was bland and hard. read more

Panda Express - Fast Food Near Me - Chicago, Illinois

I work near by and came here on my 30 minute lunch. I originally wanted a plate with white rice, sweet fire chicken and orange chicken. The girl taking orders told me there wasn't any so I let someone else in front of me to order while I re-evaluated what I wanted. By the time I was ready there was no orange chicken left in the bowl and she told me there would be a 3minute wait which was fine to me until I sat for more than that waiting. I watched her bring out more chicken as my other entree sat getting cold... 10 minutes go by and she has been serving every other guest the same chicken I was told to wait 3 minutes for. Its been a while since I've worked the fast food industry but to me it makes the most sense to serve in the order of people as they come and she took care of her entire line before giving me what I asked. Now part of my order is not hot and I have 5 minutes to eat. read more

I've heard many good things about this place. I am usually not a fan of Chinese food because all the restaurants around me are bad but eating here made me realize that I just needed to search a little more to find the right place. The food was amazing I wish I could have it every day, the employees were so kind and I thought it was a great experience overall. Definitely recommend! read more

I got my boyfriend hooked to Panda Express just because of this location. This is one of my favorite Panda Express location. I will never forget the time we were in Chicago and went to the Popeyes that was close by and I went to this Panda instead. He seen how delicious my food looked and ate up my whole plate. The inside of this Panda was clean and kept up. The workers were friendly and didn't mind me sampling the other food they had. I sat inside and ate my food and it was delicious. I definitely ordered my food at a good time because my orange chicken and chow mein was hot and fresh. I liked that my rice didn't have so much of eggs in it and that was fresh and tasty as well. When I visit Chicago, I know to go to this Panda Express for good food. I hope they keep it up here! read more

Poor quality Chinese food. We ordered food from this location to celebrate the Lunar New Year and the quality was terrible. The cook has very little skill with Asian food. The rice and noodles are poorly made. The vegetables and meats did not taste fresh, like the food was left out for hours. The server, Betzy, was very slow to serve. Get better staff to represent an Asian company. read more

Never crazy about the fact that this place is one of the few post-Covid options at Nordstrom's Michigan Ave location, but now in addition to higher prices and smaller portions, the staff no longer gives a fig whether or not they are providing bearable, if not simply mediocre service. Walked in today, ordered the white rice and teriyaki chicken. Was told by the girl at the counter they were out. Seeing the empty bowls, I said "I can see that. When will the fresh stuff come out?". Beckoning to the lone guy in the kitchen, she says "Oh, he won't make anymore." That was it! 1:15 pm, still lunch hour for many of us and they would not make fresh rice? White or fried?? This place needs to go the way better places in that mall have gone and just close down if they have no interest in the few of us left downtown with fewer lunch options! I'd rather eat at Chick-fil-a than go through this for overpriced Chinese cuisine' read more

Weekend service is rather slow for downtown crowds. Food items are not well cooked and several items are usually unavailable an hour or two before closing. Maybe the cook is lazy near closing hours. Not very impressed with the Asian food quality. Weekend staff need to improve their attitudes. read more

Best Panda in terms of freshness & quality. Also shout out to the Server/Cashier- this guy was excellent at his job & made us feel excited to eat. read more

Fast service. Pretty nice food. Always fill the coupon and take it there to get free entree when u purchase a 2 entree bowl. Love the kung Pao chicken and teriyaki chicken read more

See all

I placed an order for pickup at 5:10. When I arrived, they couldn't find my order. We found out it was because an employee had seen the order slip hanging up and threw it away? They started to make my dish, but one of the items was not ready. They said they could switch the item, but obviously I wanted what I paid for so I had to wait an extra 10 minutes. It was extremely frustrating considering I had placed an order an hour ahead of time and was in a rush. They apologized but offered no freebie or coupon that would have promoted good customer service. As someone who works in food service, I understand the mistake, but was not pleased at the lack of customer service or remedy to fix it. read more

Panda is awesome. Get the orange chicken. Instead of all the carbs, you can get steamed veggies instead of fried rice or fried noodles. You can also go half veggies/ half rice if you'd like. Good value for $7. read more

I generally like Panda Express, but not this location. I go here frequently because it's close to work, but if there were another location in the area I'd definitely go there instead. The food is the same as all other Panda Express locations, but this location is poorly managed. It is a fast-food restaurant with ready-made food, so you'd think they would know how to re-fill dishes promptly and to keep track of what's starting to run low at peak dinner time. But, no. Two times in the past four days I've gone there and left without buying anything because each time I was told, "we're out, it will be a 7 minute wait." With 6 other fast-food restaurants in the immediate vicinity, I'm not going to wait 7 minutes. I hope other locations keep up the good service and this location gets better. read more

Check the times then double check the times this place is open. Then call ahead to make sure. Then have a friend that lives closer than you make visual confirmation. The hours vary wildly day to day. The two times I have eaten here have been good, the 5 times I've showed up and they are closed at 11, and 5, and 6, left a bad taste in my mouth. read more

I was disappointed with the service at the Panda Express at Nordstroms building,I have visited other Panda Express and they were always good. The food was cold and stale and when i reported to the server, she coped an attitude and was very rude to me. I would tell customers to stay away from this Pand Express. read more

Date of Visit: 12/10/10 Panda Express - OK, so it's a fast-food Chinese franchise in the mall. Some would say 'big deal.' But it brings a breath of fresh air to a food court that needed something different -- and at the way I see the lines sometimes (I have *never* seen crowd control for a mall restaurant before), the people are hungry for it. It's basically your standard fare that you can get at other Panda. The only pet-peeve I have is refills. It would be nice if they offered a free refill on drinks -- everyone else in the food court does it (but I guess I should count my lucky stars they don't serve the drinks in cans! (LOL) ). And if you're lucky, sometimes you get a bit of cabaret along with your food (there are times when Mrs. Wu (not her real name -- she's the one that greets you and wants to always give you a free sample - BTW - that slows down the line, Mrs. Wu) has an argument with a line worker! Ah well...what can you do. read more

Food is NOT worth the Price! Also, the service is extremely slow! There were 8 people in line and only 1 person serving out front! Honestly, this place is FAKE Americanized Chinese food! The Orange Chicken literally tastes like plastic! And the quantity of food is not consistant! I went once and get a HHUUGGGEEE serving of Orange Chicken, then went back next day and was lucky if I got 6 bites of Orange Chicken. Save your money & eat somewhere actually WORTH IT! read more

I eat here often as I work next door to panda and I was highly upset and disgusted with this meal today. I got the beef and broccoli, angus steak and string bean chicken and while I was eating a noticed this worm like insect on my food. When I brought it back to them they told me it was just a piece of broccoli. I'll let you all be the judge. Disgusting. read more

Panda Express - The worm in my food they told me was broccoli - Fast Food Near Me - Chicago, Illinois

See all

For fast food Asian, it was pretty good! And perfect price point for downtown Chicago... $10 for a bowl, egg roll, and large drink.

Negative zero stars. Note: This review is not for the quality of food (pretty much if you've seen one Panda Express you've seen them all) but due to the service and line management. The location was not at all crowded, so there was no reason for such bad service. I wanted a protein (chicken) and steamed mixed vegetables. I thought this would be a reasonably straightforward order. How wrong I was! In the time I went through this line, and given the stress level, I almost felt like packing it in, leaving my food behind, and hightailing it to PF Chang's. I guess things got off to a bad start when a woman with a fake coach bag and her thick-necked male companion cut in front of me. I was willing to let this go - live and let live- but the fact that the two were chattering something fierce (and inane) about the orange chicken, and checking their phones, I reached my personal threshold. I called them on their lack of manners. Then, the woman behind the counter, in very broken English I might add, turns to me and (I guess?) prepares to take my order. I competently rattle off my order, and she is convinced I want shrimp. I probably wasn't being my best self, as Oprah would say, when I said chicken clearly and loudly - the third time I felt like I was yelling into the clown's face at a fast food drive thru. Overall, a needlessly stressful experience, especially when the female gorilla in line behind me - it didn't even concern her - told me to shut up. In short: NEVER GO HERE. read more

It is ok except for the fact that it made my stomach feel really unpleasant afterwards. Otherwise the food is halfway decent.

An okay Panda Express - I went during the lunch rush, and the noodles were still noticeably old (typical). Food was at least warm and flavorful, service was efficient and quick. read more

I was here yesterday for a quick snack, I purchased two egg rolls and a side of veggie fried rice. The rice was stale, the servers were extremely rude. They didn't acknowledge me while I stood waiting in plain sight and finally when they did come to take my order, they laughed hysterically when I asked for a side of sauce for my rice and mumbled something in Mandarin. I will never eat here again! Good job Panda! read more

Vegetarians run away!! How can any company be so oblivious? They used to have tofu and other veggie friendly dishes, no more.

Service was quick and efficient. Food was freshly prepared and delicious.

This is one of the best run Panda's I've been to. The trays are always full and as such I've never had to wait. The staff is friendly and pleasant. The service is fast and efficient. Much credit to the manager of this restaurant. Although there are other Panda restaurants closer, I choose to frequent this location because of all the reasons previously mentioned. read more

The orange chicken is my favorite but I've gone the past few times and there is not enough sauce or flavor to the chicken. Definitely not satisfied with it and this use to be one of my favorite places and now it's just not that good. Please make your chicken more flavorful and with more sauce. read more

We placed a very large order for a group of 20 people online. We included names for each item for our own convenience. When we picked up the order, it was ready on time, everything was correct and they had labeled everything with names which made our jobs SO much easier. I would give it more stars if I could! read more

I work in north bridge mall and come to this Panda Express multiple times a week and I find it very unfair to charge extra for the shrimp and limit it to only to five pieces. If I'm paying extra shouldn't it be the same amount as any other entree? The people at the counter literally remove shrimp from your plate as they prepare it on your plate to make it exactly five. I mentioned that I come here often and I find it strange that this is something that you do when being asked to pay more money for the shrimp. She responded with "the shrimp are expensive for us."It really just gave me a bad feeling about supporting this business on a multiple day a week basis. I feel that if you charge extra for the shrimp there shouldn't be such an emphasis on counting out 5 tiny pieces of shrimp and then removing them if they accidentally scoop up more than 5. It's quite upsetting especially when you are hungry and willing to pay the up charge. It's just bad customer service. Maybe if there wasn't an up charge that would make a little more sense but even still it seems like a major rip off! I even explained my constant patronage for past 2 years. But just got the answer i know it's dumb but I don't make the rules". read more

Orange chicken is awesome. Fried rice and noodles are very plain. Worth the money though.

For the money this place can not be beat. I eat there once or twice a week, the servers always smile and give great service. Two entries and a side plus large drink about $10.40, plus free fortune cookie. Portions very large. Large choice of entries and all that I have had were very tasty. Atmosphere on the quiet side although it is a large food court and a nice view. Great place to eat and save money. read more

This Location is the absolute best. It is because of the very friendly staff, the delicious food and the beautiful display that i return time and time again. This staff always makes me feel welcome and puts a smile on my face. The food is always the perfect temperature and the trays are always full. I am so happy that you have added the General Tso Chicken to the menu. It is my new favorite item and truly hope that it becomes a permanent choice. Thank you to all who work at that location. You really are the best. :) read more

This location is inside Nordstrom. Generally their food is pretty good. I usually get chicken or shrimp. Today I had the nerve to try something different...Beijing beef and it was "flavorful" but the consistency was real bad. I was eating nothing but fat and couldn't eat much but a couple bites. Therefore my meal was mainly the side of veggies. I'll go again because other main entrees are fine (at least the chicken and shrimp) BUT please do not get the beijing beef unless you like chewy meat which consist of nothing but fat. read more