I tried to call to rectify the situation but no answer. And I tried BEFORE it closed…read more They gave free fries for the wait because it was taking a while longer than what it was supposed to. But I do not eat burnt food and I expect a refund. Updated to 3 for now since management is willing to fix the problem

My family and I had a taste for a great burger, and we decided to go to this location in Cedar…read moreHill. The man at the front counter Dontavious or something like that was terribly unfriendly, he had a smart attitude, smart remarks when asked questions and it was obvious he did not want to be there. We asked about the toppings, he said "look at the menu, what you see here." I asked him if Military discounts were taken, his response to me was "No and I am good with that" and went on to say "there are other restaurants around here that do, go to one of those." I was shocked at his response. As we dined in and watched, he treated everyone that came to the counter this way and the patrons discussed it amongst ourselves. I do not want anyone to lose their jobs, but he obviously is not suited for customer service.

I've only tried Chapps at this location , and every visit I am satisfied with the outcome . This…read moreCedar Hill locations is in a plaza next to CiCis pizza and a massage parlor. Chapps has good customer service every time I present myself and the size of the burgers have some weight to it. You can choose your own burger or pick from Cahoos favorites like the Bacon Cheeseburger, Mushroom Cheeseburger, or Jalapeño Cheeseburger. They also have salads and kids meals to add variety to their menu. There is plenty of seating here and it's never really busy during the weekend . Good location and good burgers!

It was ok. Ordered pickup. Arrived on time. Chicken sandwich was soggy. Not a fan of that, but…read moreotherwise pretty decent.

awesome burgers. Perfect if you're very hungry and want to devour a bunch of delicious food. Fries…read moreare crispy and salty which i liked. Attached is a photo of my buddy brendan as well as a beautiful photo on the wall.

If you are craving a really good burger, then head over to Hill City Burgers! My family of four…read moreordered the Jalapeño Burger, the BBQ Burger, and the Bacon Cheeseburger. My eyes were definitely bigger than my stomach cause each burger is made out of a 1/2 pound of pure deliciousness! I wish I took a photo but we just couldn't wait to bite into our food. Fresh ingredients, very flavorful and worth the calories! Everyone agreed that these burgers were one of the best we've ever had. **Bonus: They make homemade milkshakes and they were just $5 each! Definitely go here when you're in the area!!

Waited an hour for my food, watched like 10 people yell over the counter to the two employees…read moreworking all the orders, and after everyone left, they still managed to mess up my order. So why 4 stars? Cause those kids thugged it out. They took the banter of grown people yelling at them over nothing they can control. All their staff quit and they remained. So what I hope is that Firehouse Sub compensate these kids. Out of them two none were managers either. For the love of god do something for your employees, find some actual leadership. Tempted to reach the press over this cause it's clear this franchise does not care of who's running their stores.

I really hate to leave 1 Stars, but the service I received was beyond unacceptable. I placed my…read moreorder at 7:18 PM for a small sub, fries, and a drink. There was already a line ahead of me, while a flow of traffic continued to come in. When I placed my order, only two people were working -- a young lady taking the orders and a young man making the food. The young lady seemed annoyed that they were short-staffed (as she should be), and she continued to refer to someone else being in the restroom. She eventually reached her breaking point and went to the restroom, knocking on the door before telling the third employee he needed to come out and help. 10 minutes have passed, and I am still waiting for my food, and the third employee has not come out of the restroom yet. 5 more minutes go by, and he finally comes out. He goes to the sink to wash his hands for at most 10 seconds, and then hops immediately onto the food. If I hadn't been waiting so long and already paid, I would have left immediately. 10 MORE minutes passed, and I am still waiting for my food. At 7:52 PM, my name was finally called to get my food. When I got to my destination, I realized my food was not prepared well, and I could not even stomach it. The sandwich was soggy and cold, the fries were hard, and after watching what I saw as my food was prepared, I just no longer had the appetite. And to make everything worse, the restaurant was filthy. There was trash all over the floor and tables, the soda machine looked like it had not been cleaned in weeks, there was salt spilled all over the drink tops, there were dirty rags under the sink in the food area, AND the machine where they cooked the fries looked like it had not been cleaned in a while. I normally do not leave reviews after a bad service...but was unacceptable. I couldn't even get pictures because I was so disturbed by what I was seeing. Even more, I waited almost an hour for a SMALL sandwich and fries...all to not even be able to eat it.

This place is disgusting! I walked in and walked right out! This is unacceptable they need better…read moremanagement. I would never eat here! Last time I came here the chicken was raw..I try to give them another chance but this is enough for me. I don't trust the food at this place!

Great stop at Chipotle. The food was fresh, flavorful, and prepared exactly as ordered to take out…read more The team kept the line moving and the service was friendly. Always a solid choice when you want a quick, satisfying meal.

Bought a large fountain drink, the cup had another cup inside. The workers are nice, but most of…read morethe teenagers have attitudes. Service is slow.

This location always gets my order wrong had me waiting 15 minutes for apple pies to be made and…read morecouldnt add the cinnamon powder that goes on top had no flavor the girl on the front taking the orders is so unprofessional she looked pretty young was dancing in the register instead of working do better with your service every time I come it's always something bad if I could add a zero star I would

They play gospel music at this location. Which is nice cuz even chic fil a done went secular music…read moreon us. This don't taste hard fried like it used too. But was good.

What a poor excuse for a restaurant Unbelievably they had…read moreno plastic forks!!! None of the sauce pumps work. When I asked about forks they said. "We don't have any " and left it at that. The staff could care less. Super easy. Send someone to Walmart to pick up forks. No reason to return to this place. Unbelievable. The men's room was out of service. The ladies room was open but had an unattached toilet seat with a nice sign saying so. What a total disappointment. Someone should be ashamed.

Drive thru girl with red wig anna I believe was rude and short trying to give her my order and I…read moreasked her for her name and she act like I can't see see what she's saying and her co worker was trying to act hard and she was nice to me so dumb these little kids

The drive thru line was wrapped around the building so I decided to come in. I have been standing…read morein line for over 20 minutes. They are not concerned about the customers inside at all.