Drive thru girl with red wig anna I believe was rude and short trying to give her my order and I asked her for her name and she act like I can't see see what she's saying and her co worker was trying to act hard and she was nice to me so dumb these little kids read more

The drive thru line was wrapped around the building so I decided to come in. I have been standing in line for over 20 minutes. They are not concerned about the customers inside at all. read more

I'm not a regular at Wendy's , but I have been seeing so many commercials promoting their business and specials. Initially I was going to Wendy's to try their 4x4 deal. Upon arrival, I noticed they had some things/ items that I was unaware of such as the baked potato's. My daughter got the 4x4 ( drink , fries, nuggets and cheese hamburger). An amazing deal if you ask me . The 4x4 is what brought us to Wendy's , but after exploring the menu myself, I ended up with a fully loaded potato (butter , cheese , sour cream , bacon , and green onions), and a small bowl of chili. I/ we enjoyed all that we ordered and can't wait to come back and order more . I plan on trying one of their burgers next !!! read more

Wendy's - Loaded baked potato and a bowl of Chili - Fast Food Near Me - Cedar Hill, Texas

Ordered two breakfast combos and some French toast sticks. Combos were fine. I was served four black-burnt French toast sticks that weren't edible! The drive-thru speaker is way too low!!!! Hard to hear the person taking orders. read more

Stopped by to order the new jalapeño popper salad, not bad really delicious need to keep that one on the menu will definitely order it again read more

Wendy's - Jalapeño popper salad - Fast Food Near Me - Cedar Hill, Texas

Hi I LOVE () yalls food I go there EVERY Saturday it's literally the best one day I'm gonna work there Sinsiraly Kayleigh

I wasn't gone say anything but I'm a tad frustrated. My lid wasn't on my salad and it spilled all over my bag along with the BLEU CHEESE I said I DIDN'T want. The drive-thru lady and I had a whole convo about them pre-making the salads but them NOT putting cheese on them. And they STILL put it on there. Smh just Pls pay closer attention or ask for clarity if you're confused. Just throwing food out the window, is not gonna cut it. *sigh* - Someone who really wanted that dang salad read more

Let me premise this by stating, I work in customer service and this is by far the worst conduct I have ever experienced in a drive through. I waited several minutes at the speaker and no one said, "One Moment or I'll be with you shortly." It got to the point where 5 cars were behind me. I drove up to the window and the drive through person rolled their eyes at me and treated me with absolute disdain. It was a female and she knew she was out of line so she did not provide me with a receipt. I wish I knew the restaurant number so I can provide a written complaint. However, I will have to go back and get it because this person was all the way out of line. read more

Thank you Wendy's for having good customer service. Unfortunately, there was a mix up with the order and I had to order a meal twice. Fortunately, I got a partial refund for my first order. It wasn't perfect, and I'm not fully happy at the whole ordeal but it was handled fairly. So, I would give this Wendy's a shot. It is pretty busy though. read more

Man I drive all the way to this location and the doors are locked at 8:45pm. They tell me everyone leaves at 10pm. Well yeah so why can't we eat inside? Odd is it not. Seems some shenanigans are taking place. read more

I normally wouldn't review a fast food restaurant because in all honesty, our expectations aren't typically too high when it comes to fast food chains. That being said, I just waited in the drive thru for 38 minutes. The line moved slow but I literally sat at the window for 10 minutes. I was given food, asked for it back and sat in my car unsure while the manager talked to the young employee. Not once did the manager apologize or explain what was going on. The only reason I rate this two stars is because the food is decent. Saved by the cooks. read more

In exchange for the great views and lighter traffic that we are blessed with as residents of southern Dallas county, we have to deal with extremely limited dining options. That would explain why I've been stuck in the drive thru line at Wendy's for about 30 minutes! First off, this is the only Wendy's I've ever seen that stays this busy. I mean line wrapped around the building busy. ALL OF THE TIME. Great for the franchisee, terrible for the customers. And the 2 lane ordering system is not working. It's like the placed the intercoms the wrong distance apart creating a chaotic merge at the payment window. Really not worth all that drama for some chili or Frosty! But that chili is good though! read more

You would never have guessed but the service here is OUTSTANDING! Toni, the restaurant manager, was overly pleasant and courteous. Dave Thomas would not only be proud but also overjoyed his name still endures and means something all these years later! I tried the Bacon & Blue (limited time) 1/2 Burger! It was absolutely delicious and better than most gourmet burgers double the price! read more

Wendy's - Bacon & Blue, Baked Potato. - Fast Food Near Me - Cedar Hill, Texas

It takes an hour to order food here. The drive through is horribly bad. Recommend going somewhere else whenever possible.

I ordered a southwest chicken salad, no bacon, brown lettuce, horrible ranch dressing. Wouldn't recommend

The nuggets I got weren't good. They've were really hard and tough, wont be coming here often.

Asked for plain on all burgers and when we check everything is on it while checking the nuggets and fries I found hair on the chicken nuggets.DO NOT RECOMMEND!!! read more

I just could not stand this I waited for an hour for my food to find that they didn't even have what I wanted. I know you can't fix your line wait but come on! read more

Somebody is being nice to give this 2 stars. Management. Please train your workers better.

Can I leave zero stars. Ordered a double stack with bacon plain and got a single with everything on it no bacon . Is it that hard to get it right. Go to chik fil a instead . read more

We had their brekfast for the first time and we loved it. The bacon egg and cheese croissant was perfect. Soft bread, crunchy bacon. The sausage egg and cheese biscuit was great too! The seasoned potatoes were to die for! We were pleasantly surprised. :-) Looking forward to going back to the Cedar Hill location! read more

OMG they are terrible. Can we get some customer service? And what the point of having two drive through lines that merge into one. 20 minutes is 20 minutes. You would think with chick-fil-a across the street some would go over and observe. I only gave 2 stars because of the spicy chicken sandwich. read more

I don't understand why they have 1 drive-thrus but only ever use one. This is the second time I pulled up to the right lane and they only took those in the left. Was buying lunch for office. Never again will they see a dime from any of us. read more

We just left this place (9:45 pm, 11/17/2018). It was a horrible experience all around. The lobby was filthy, most of the tables were coated with sticky soda, ketchup stains, and crumbs. After we ordered, we had to dodge a large red soda that someone had spilled all over the floor, which nobody cleaned up the entire time we were there. In fact, nobody cleaned the lobby at all. The drink machine's screen was frozen, and when I politely asked the girl at the front to fill up my cup, she took it from me without saying anything and rudely handed it back to me. I ordered a 4 for $4 and the nuggets were old. Do not plan on returning again. read more

The drive thru is ridiculous, there are two lanes and only one lane moves fast. I've waited on the left lane for 10 mins and the right lane was moving every 2 mins. One positive thing I can say was that the server at the window was very nice though. read more

The worst place to go! Extremely slow and has been this way consistently for years! Drive thru sucks!!!

Need to fix the drive thru. They took away the 3 lanes and now the line just extends into other business' parking lots. I get skipped in line constantly! Plus the line is blocking the driving lanes to navigate shopping. It seems like whether I'm getting food at Wendy's or going shopping I still have to deal with Wendy's drive thru. read more

Customer Service HORRIBLE went through driveway lady repeated the Oder and still messed no receipt was given. Then went inside cashier attitude was very rude threw my food back up on the counter read more

Don't know what time Zac S. went to this Wendy's, but when I came during the night shift, of course, (it never fails with the fast food joints in this area) everyone is assing around. Took ten minutes before someone asked us what we wanted to order over the drive thru speaker. Once we get to the window the guy taking the cash has the window open the entire time we're in line. I'm hoping there's no bugs swimming in my chili... read more

I'm on a diet so I ordered a grilled chicken samwhich, not only was their a weird sauce, the chicken breast was rough. All my past grilled chickens from other wendys were moist & juicy. Such a let down. read more

i ordered just this night drive thru order # 3631 baconator but there is no bacon inside the sandwich! sept 02, 2021

Yeah, I don't expect the quickest service from Wendy's as they are supposed to cook things fresh, this one is about as quick as molasses in winter. Also order accuracy leaves a lot to be desired. Each time I have dined here there have been mistakes on each order. read more