i just love their food, but sometimes when there's more than 1 person , gets a bad meal. Unfortunately it happens . My husband ordered Rice and Walnut Shrimp , and mushroom & beef juice ran into his Shrimp at an Extra $1.50 , and his rice was saturated in its juice. The shrimp didn't taste the same nor the rice. It was extremely busy, lines at both ends, but maybe put shrimp in the side container and buy different containers that don't leak the juice the other photo of his soggy food that they don't post the photo read more

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Okay so I'm extremely upset my sister ordered us food via DoorDash from this location and while eating I bit down on a big like rock in my spicy orange chicken! This is just absolutely not okay I'm lucky I didn't break a tooth! Employees need to make sure thy are checking the food before serving it I'm so updated right now read more

Panda Express - The big rock I found in my food - Chinese Near Me - Caldwell, Idaho

We went in last night and were very disappointed. Most of the food we got had barely any flavor. Specifically the chow main and teriyaki chicken! We came in to use the monthly reward and when telling the cashier we had that she seemed to roll her eyes like it was so much extra work for her. We noticed couple behind us used a kids coupon and the cashier treated them the same way. It's not very inviting. Maybe they should teach their staff how customer service works. I'd also like to add the counters were very sticky and floors definitely needed to be cleaned up. With the amount of staff that had time to chit chat maybe pick up a broom instead of milking the clock. read more

Always one of my favorite Chinese cuisines. Ample portions. Well seasoned fairly large variety. Good prices.

unimaginably slow, workers serving while they have a bloody rag hanging out of their nose. Sat waiting for 15-30 minutes while watching people who ordered the same thing I was waiting on leaving with their food despite ordering 10+ minutes after me. read more

I am a DoorDasher and I picked up an order that had three drinks involved in that, I had asked for a drink carrier and they do not have drink carriers. Why are they selling the drinks to online orders when they cannot give you a drink carrier to be able to deliver your drinks to a customer. This is the only place that I ever pick up at that will not supply you with a carrier for your drink s. Do they just assume that you can miraculously put those drinks all over in your car? read more

My husband went to get some Panda Express. He was furious when he got home. He stated the young girl who helped him was horrible. He asked for the senior discount and was told there isn't one. Really? Every Panda Express we go to has one. He order two meals and got one sauce. He said she rolled her eyes and he had to ask for a manager to get the discount and the extra sauces. We go to the Panda Express at Garrity. Takes us from 15-20 minutes but at least the young people are nice and never rude. read more

Waiting for my pickup order, the worker called my name and before I could get to the counter she placed it on the pickup and online order rack. When I went to retrieve my order I was yelled at by another worker and scolded for picking it up. I really thought she was going to call the police, like I was robbing the place read more

I don't live in the area so this isn't my own neighborhood restaurant but I & several members of my family really like the fare at Panda Express so I have sampled several locations. The process of ordering online is the reason I reduced their stars to four, though I realize that is more of a corporate problem. The reason I wanted to give a review is that once I was able to place my order, everything was smooth sailing... the estimate for when the food would be ready was right on. As I walked up to the door, I was SOOOO glad I had ordered online!! They were SO busy but when I got to the register, my food was ready, the cashier acknowledged me quickly and verified my identity and I was out the door quickly!! I was very pleased when we got to the house and started serving the food... it was all cooked VERY WELL and I was quite pleased with the quality. Yes, like everything else, it's not cheap, but I will absolutely be pleased to make a return visit when I am again in this area. read more

I understand it is a busy location with workers who work their azz off but I do believe that there is no excuse to not be kind to people who are trying to be kind. Said thank you multiple times to people with no response but they can hear my order just fine. I wouldn't have left a review if this hasn't be a common occurrence going here. Just sad. read more

I don't recommend this place the worker directly saw me standing in line and went to the guy next to me and got his order made us get in back of line when there was 4 mote people had to get behind very rude me and my wife just walked out read more

Quick in and out lunch. Lots of customers and understaffed. Food is always good, but need more workers to cook food.

They have way too much of a line wait between helping customers. The set up is kind of a disaster. This is too big of a company to be this much of a cluster fk waited 30 min in store read more

Food was ok , portions keep getting smaller and smaller . I have family that worked at panda a few years back , for several years . Portion was a scoop and a half bow it's barely a scoop. Ive avoided coming here as last time they forgot a lot of my order and I had to drive back and they could care less. Having a terrible attitude must be a prerequisite to work here. They look disappointed when you walk in. It's rare they have everything you want ready you have to wait most of the time. read more

So they close at 10 pm. We walked in at 9 pm . They had 4 options. Alondra was extremely rude. Her attitude was one of the worst I have ever experienced in a restaurant. When we asked her if any other food was available, she replied, I quote "we stop cooking at 9 and as I have said already we don't have any other food for you." She rolled her eyes and Asia's loudly, someone else want to help??? I normally try to understand peoples hard day but she was awful. Because I took pictures of the empty food containers, they got their phone and took a picture of me. I'm terribly embarrassed. The manager watched her take a picture and did nothing. Terrible representation. read more

Panda Express - Chinese Near Me - Caldwell, Idaho

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What's this? Barely a scoop of each ? Even the chow mein. Idk if the delivery driver had some or your serving sizes are low while the price is high. Sick of this read more

Panda Express - Build Your Own Bigger Plate - - Chinese Near Me - Caldwell, Idaho

First time eating this Panda location. Don't waste your $ here!! Worst quality I've ever had (let's be reasonable Panda Express is not gourmet food) but this was the worst! I couldn't choke it down. They were out of "crispy almond chicken" at noon, they open at 10:30 a.m. ?!? Photo of broccoli beef in its entirety...gross! read more

Panda Express - This is the broccoli beef I got today. I seperated it in the lid of the to go box to clearly see the broccoli to beef ratio. - Chinese Near Me - Caldwell, Idaho

I've been here several times. Every time I come here I am even more impressed by just how horrible this place is. The servers have been increasingly rude every visit. They stop serving food items over an hour before close. The first couple of times I tried giving the girl the benefit of the doubt. Maybe she was having a bad day and was taking out her bad time on me and the other customers around, however after the 3rd and final visit, I just chock it up to poor manners and bad demeanor. The overall ambiance is dirty too. If I could give 0/5 stars I would. Food is gross here compared to other Panda Express's and the service is legendarily poor. Avoid if possible. It's worth the extra time to go to another Panda Express. read more

The food is pretty good but the staff is so busy them at they don't have time to be polite.

I want to acknowledge the kindness and generosity Lilliana had tonight for me upon arriving at the location. It appeared that the place was closing up and there was minimal options left since the store only had 30 minutes before closing. I was merely seconds away from driving away before Lilliana approached my vehicle and purposely walked out of the restaurant to take my order regardless of the fact that they were closing. I could tell this act caused a bit of frustration from the employees but Lilliana stood her ground and made me fresh chicken and chow mein. If I could've I would've left a 20 percent tip but I was unable to since they don't allow tipping. Thank you again Lilliana for going out of your way to make sure I got some delicious food! read more

To Izzy, this job doesn't seem like it suites you. Not only were you rude but when you couldn't determine how to charge me you proceeded to undercharge me. You said "whatever I don't care" along with other inpatient and disrespectful comments. Hopefully your job makes an example out of you, I will no longer be going to this location. read more

Online ordering is a joke. We placed an order that was supposed to be ready by 610 PM and didn't get our food until 630 PM. Granted they were busy for the dinner rush, but they were so unorganized and the reason they were backed up is because they were prioritizing the people walking up over fulfilling the online orders. On top of all of that they messed up our order and gave us orange chicken instead of beef broccoli. By that point we were over it, so we didn't try to get it fixed. We already don't come to Panda often, but now we have even more of a reason not to come here. Also, pretty ironic considering that they had a sign saying to order online for convenience. read more

I can never get them to answer their phones. My order is never correct. They always try to close early. Sun par is being generous.

We just did an Online order and Door dash picked it up not only did they give her the Wrong address the Orange Chicken was Harder then a Rock nobody could eat it if they did it sounded like Chips!!! I have called them 6 times and no answer this location always messes up the order .. It would be great to get our money refund and if they learned to answer the phone once in a while !! read more

My kids went to panda today (7/12/2023), to pick up an online order.. they told the worker the name on the order & the phone number it was placed under... the worker handed my kids a bag & my kids left... half way back home, they noticed the name & phone number on the order was incorrect, so they went back to panda to get the correct order... the worker told my kids our order was given to another person, and if they wanted the order, they (my kids) would need to call that person to have them bring it back... read more

Brett is a stud and helpful, paisley dropped my shrimp and gave me hardly any chicken in return, also very bossy and rude.

I got our food! Drove al the way home and now my food at home is called and I drove from Middleton back and they we're supposed to have my food ready and I'm still sitting here waiting. I'm actually really pissed. it's really frustrating when 1 food is wrong and then I'm still sitting here for my order. These guys are really bad. read more

Love this Panda Express as the service has been excellent always. Food is always plentiful, fresh and well prepared. read more

Panda Express - Chinese Near Me - Caldwell, Idaho

You order online and given a pickup time. Never ready. No one to greet you to pickup your order. There all like kung pao chickens running around. read more

I place an order online at 730 said it would be ready @805 my husband gets there. And the lady said are you here for an online order and he said yes and instead of handing him the order she tells him to grab it. He grabs it and asks should he verify everything is there or is everything there and we can go (mind you this is his first time picking up for me) and she said everything should be there. well when we get home the food is cold ( we only live 5 minutes away no reason it should be cold) and we received very little food and I didn't get the two eggrolls we ordered. So deposited. The associates lately have been very rude I really don't think we will be going here anymore suck because I love panda but I'm not going to spend my money and have rude people I have to deal with also cold food and missing stuff. read more

This place continues it's downhill slide. At 8:50 they were already cleaning and prepping for close with a healthy line of people and more coming in. I was told 20 min wait for mushroom chicken, I guess they needed to invent it. I will go somewhere else for now on, and corporate will be getting an email about this location's crappy business model. A guy was seriously cleaning and scrubbing around the area he was currently cooking in. I guess industrial cleaners will just cook out in the wok! Avoid this place like the plague if you want any sort of satisfaction 1 hr before close. read more

Panda Express - Really?! 40 minutes before close w/ a line of people and more coming in. Maybe spend more time on cooking and less on trying to close early - Chinese Near Me - Caldwell, Idaho

Their soda tower needs attention badly. And the staff should get better training on helping instead of dealing with guests.

Food is always burnt or oil soaked because oil wasn't hot enough. They also never send utensils or condiments. Whatever I'll grab my own fork but if I order a 6 pack of chicken egg rolls I should at least get a sweat and sour pack or two. Also thought I'd try the new orange chicken tonight and it was basically jerky. I like my stuff overcooked but this was too far:( gave this location my last try. Will not be ordering again. read more

Ordered delivery, 3 plates total, I order Walnut shrimp, mushroom chicken and noodles, I didn't get that! Called and spoke with Chantel, she was very rude and told me to come pick it up which I can't, reason why I order delivered. She asked what I wanted to do so I told her to refund me for that plate only, she told me she couldn't do that very rude, I asked to talk to the manager, she said she was the shift lead, I ask when the manager would be in and she said she can't tell me that. Very rude woman! I'm going to dispute this with my bank! read more

My shrimp was scorched and the person helping us was rude! Normally love this place, but I was disappointed with today's visit. Ordered online, got there to pick it up and NOONE had gotten it ready. Stood and waited for 15+minutes. Terrible service and rude employees. read more

I ordered three different meals. I ordered Sweet and Sour sauce with each meal. And with each meal I asked them to give me as much extra Sweet and Sour as they could. They threw in 2 ketchup sized packets of Sweet and Sour....total for all of us. Lousy customer service, they either didn't even read the order completely or just didn't care. read more

Decent take out food. We have purchased dinners here twice during busy hours (after 4 pm) to ensure turnover. Staffed well and food is good. Would return again. read more

Absolutely one of the worst experiences in the way of customer service ! Wow ~ we went in tonight .. It got busy almost as soon as we got there . The manger was on the front line , but not welcoming, warm , inviting AT ALL !! Gave us dirty looks when we asked to sample one item : ( then the next one in line .. Was just as bad \ NOT friendly !! Not at any time was anyone in the whole store even remotely friendly ~ Will never go back to this particular Panda !!! read more

Eating here now for the second time. Food was great and fresh the first time, this time it's a bit overlooked but still good. The portions they give are really good sizes and the people are nice. Not the greatest panda but a good one. read more

My nephew bit down on his food and hit something hard. Turner out to be a rock. Really? read more

Panda Express - A rock found in our food. We didn't have any rice only chowmein. - Chinese Near Me - Caldwell, Idaho

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