Food is ok. Ordering from AI menu sucks. What a terrible idea for a drive thru ordering system

Don't go to this place !!!! No wonder no one was there at 11 am. They serve cold and recycled food from yesterday. I don't know how you could Fkin up premade food? This my last and only time I'll go here. read more

Panda Express - Lunchtime everything should be fresh and hot ? Overpriced and small portions. - Chinese Near Me - Burleson, Texas

See all

Extremely inconsistent, today I ordered a plate with 3 pieces of orange chicken that's not right, if you come and the right workers are there it could be a solid meal, wouldn't risk the gamble though.. read more

I haven't been here in so long, and Riley was so sweet and helped me out with my whole entire order! He recommended dishes based on whether I liked spicy, sweet, savory, etc. He even recommended the new firecracker steak and shrimp (which let me warn you, is REALLY spicy but good). Anyway I just wanted to acknowledge him for being so kind. read more

Panda Express - Fried Rice, Firecracker Steak and Shrimp - Chinese Near Me - Burleson, Texas

Tried something new .. Honey Sesame Chicken Breast with my usual Egg Rolls and Noodles. Awesome, in my opinion ! Will order again and recommend. The young lady at window was friendly and polite. Loved my fortune cookie....You Will Overcome Difficult Times ... That was right up my alley and made me smile. read more

Panda Express - Receipt - Chinese Near Me - Burleson, Texas

See all

Let me just say... THIS IS THE BEST PLACE EVER. First of all this nice lady helped us take our order cause the AI wouldn't but that's okay I'm not gonna blame it on yall anyhoo we walked up to the window and gave Christian quite a fright I felt so bad because he was amazing!!!!! He gave us a cup of water and even let us sample the orange chicken!! Overall Christian needs a promotion. read more

Christian is the best! He let us sample some orange chicken, and had the best customer service ever!! Definitely give him a raise !!!!

It's a good place most of the time . I go about o ce a week . Chicken works for me. Most of the time it's not dry

Made our order @11:30. We were told to pull around and wait for the Chick Greenbeans, it would only take 7 mins. Then the next 3cars were told to pull over too. 2 of which recieved thier orders before us. Alberto tried to give us someone else's order. Then waited till 11:59 had to go in were they were just putting together our 2 plate dinners. When he bagged it up he disgruntledly put sauces and he purposely squeezed and broke the fortune cookies...ass. Got to work to find our lunch was undercooked chicken, and burnt egg rolls. This place food and service sux. Spend your $$ at other places, that offer better food, service, and attitude towards their customers . ​ read more

3/20/25 we went in today for lunch. The guy in front of us ordered a bowl, he repeated "Bowl" about 5X before the lady looks up and understands he wants a bowl. she puts the plate she had piled food on to the side and fixes his order. she then turns and picks up the plate and begins putting all the differrent foods back into the original pans to serve to others. we walked out. read more

So, the food is ALMOST ALWAYS a hit for me at this location (esp the last few years). Sometimes it's a miss BUT that's with any fast food chain Today I'm leaving this review solely on service I have a VERY picky eater. I took her inside so she could SEE the food and maybe be able to pick something (or try something) she liked. The staff (all male staff today) was SO patient and nice while I read everything to her and tried to describe the flavors. She ended up picking chow mein noodles and plain white rice. No meat I was kind of stressed about it but the guys working just loaded her up with what she asked for, smiled and didn't say a word. A lot of places would have said "she needs to order an entree" or "sweetie don't you want this?" And I am SO SO THANKFUL, that yall just let her order what she wanted with no pressure. WAY TO GO people working today. read more

Took forever to take my order had me sitting at the menu for 15 minutes no sense of urgency

3/29/25 we went through drive through ai ordering machine hardly understood what we said and got our food with the wrong rice and down a drink read more

Absolutely the worst customer service and management. Went through the drive-thru, where the rude service starts, they forgot an order. Called and spoke to the manager who said "see me and I'll fix it" go back and the great customer service b!tch said he wasn't there. Call back after getting home and management tells me when I come back he'll give me an egg roll. Sorry Jason we won't be coming back and I'll be telling everyone that will listen this story. Note wasn't the first time this location sucked.... Wish I could give 0 star read more

So, I'm at this location at least 1-2 times a month. The last 2 times I've been here, they got my order wrong or the food took a long time to get. I thought I'd give them a third try.... I'm sorry I did. I waited 14 minutes AFTER I paid to get my food. Not to mention, I went through the drive through and ended up having to go in to get the food. Then, I asked to make sure Rangoon's were in the bag, the woman in the black polo assured me they were. Maybe she should have checked, because they weren't. I had to go back around, park and go in again. Now 17 minutes later, I have my cold food and am heading home. I won't be back, sadly. So, it's been about a year and a half.... tried it again today. And got sick after I ate the food. What a disappointment. read more

there were roach legs in my food and dead bugs around the place and bath service and the food was nasty and I do not know what ambience means read more

Whoever made the fried rice, chow mein, and orange chicken tonight needs a raise and to be recognized. The food was extra yummmy!! The lady at the drive through is always so sweet. She deserves a raise too. read more

No soy sauce? Are you kidding? You are a Chinese restaurant. At least let me know ahead of time so I can go somewhere else.

I ordered take out from here and when I got home and took the first bite of my food which was honey walnut shrimp and chow mein, I had a piece of glass that I bit and it almost cracked my tooth. I called to talk to a "manager" but there wasn't one on duty that night and someone was supposed to call me back in the morning and never did. Nobody seemed to care and they were aware that they had an item with fiber glass break and were in the process of replacing it while still serving food in the broken container. I am going to get corporate involved. Do not go here!! read more

Panda Express - Chinese Near Me - Burleson, Texas

Ugh. They never have anything. Sometimes they offer to make it if you will wait for 15-20 minutes. Forget it if you want brown rice. I don't know what is going on, but it has been like this for a long time. I always end up going somewhere else. I have decided to not go back, because I will just end up wasting my time. I am not the only person to experience this, either. No one I know likes this location. read more

Lol open at 1030 but no food until?? I don't know 1045 steam tables don't have any food but you can wait? well they don't know when? "We will start to make it for you if you want? " Been here a few times after opening had a large group again that wanted this but couldn't get it done. So now I have to go get food for 13 people from somewhere else Another trip and little further drive to Rice Master....whose food taste better to me anyway! Plus, they got people who actually need a job and want to be there... BUT, most importantly great customer service at Rice Master. (Just so we're clear, not good customer service at all at panda on multiple times) Thanks panda corporate for listening to another call of open but not open and we will tell the General manager.... "wooooooo" Funny thing is as I'm telling them, the call accidentally drops and then they call you back. You know I think after a few exact things happening each time that it's not an "accidentally" thing anymore... hey a simple sorry we will do better would go a long way for me. Any who next time the church teen group wants food for the next kids group. I will just call ahead to RICE MASTER or anyone else so they don't get Disappointed there kids and now it's like " you better not Panda me again". Funny how kids will be so blunt about it. I showed up late my self and I was like "it's ok I'm on Panda time. ". Not sure if that's fair really but who knows maybe we can get into the urban dictionary next year and now that Burleson Texas got that going! plus it not like there foods better then others... the kids just think the options our fun. Hind sight on this one the group has tried a couple of different Asian inspired restaurants and a 4 other parents thank us for helping them explore and have since visited the others places. Like Rice Master, Hibachi place and sushi . So really thank you for failing multiple times as it tought the kids to try new things and be open mind. So, when places continue to fail that perhaps you shouldn't keep going to panda with all the issue and try other places. These places are always packed later in the day so I get it what's is another 27-42 meals served to there bottom line each month. Really? But the funny thing is the other restaurant real happy to get large orders multiple times even ask if they can set up delivery or times to take care of us at the church bible study's too. Attention all Yelpers' and members in general.. please like, comment or message me if you got the same problems at panda? We would loved to know if we need to go to another one or just take it off the list entirely. I will let the community vote ( ps get out and Vote, I don't care who frankly, or quit complaining about... current world, as our voices should be heard, by the nations!) Or let me know of other Asian inspire place the group might like in Burleson? read more

Food is good - we like the two entree plate with pepper and king pao chicken. For fast food Asian food it's really good. Spring rolls are good too. read more

Ordered a serving of mushroom chicken. 1 piece of chicken for ..$5.50. I feel very ripped off. They did not pay attention when packing my order it was mostly mushrooms. It's just very bad service, Panda. read more

Wednesday 02/21/18 approx 7:30 pm. What the h*ll is wrong with me? This place is terrible and tonight was the worst! The service was good but the food was terrible and I mean awful! The brown rice was old and undercooked. How do you undercook rice in a rice cooker?! The chow mein was flavorless normally it has lots of cabbage and there was practically none. The broccoli beef was mostly broccoli, little beef, but again NO flavor just sauce. The Kung pao chicken has very few veggies again lots of sauce and some slivers of chicken. I went to panda for flavorful food. It was flavorless. What a waste of money! I am so disgusted with this place. I am tired of wasting my money here. They will not get anymore of my money if I am going to throw my money away I might as well take my chances at a local place and support them. Would it do me any good to go back and demand my money?!! read more

Panda Express - Looked good! But alas... - Chinese Near Me - Burleson, Texas

My husband went to get some some Panda and this is what they gave him. He asked for double chow Mein and double kao pao chicken. If it wasn't for me being pregnant I would have gone myself and complained in person about this so called double chow mein. Very disappointed. read more

Panda Express - It's supposed to be double chow mein and double kao pao chicken, not sure how to spell it. - Chinese Near Me - Burleson, Texas

First I have to say that I usually look forward to eating at Panda. It's not Panda , it's this location and the lack of proper management. When you have kids running your establishment in my eyes it's not their fault when things are not up to industry standards. Bottomline , service is below average at best. 1.) Order accuracy is lacking and portions are too often smaller than what they should be compared to other Panda locations . 2.) No after sale customer support . I have been in line waiting to order more than once and have watched employees argue with customer's( two in a row on this visit) about their order being right or wrong. Typically a manager would step in for a situation like this right?? Impossible if there isn't one there!! Just saying read more

Checked in here got a quick bite to eat try their new dish with lotta tasteAnd good flavor is itGreat for a quick bite to go

Food was good got a to go drink and found a big ass screw in my drink didnt notice until the very end when i opened it read more

Panda Express - Screw thats was in my ice tea - Chinese Near Me - Burleson, Texas

Not impressed with this location. I hardly ever leave bad reviews but something needs to be done. I have Been to this location a few times in the last few months and recently in the last week and literally EVERY TIME I have been they are out of teriyaki chicken. It's not like I went right before they closed or anything either. It was like 7:30 pm on a Monday! So, hungry and not wanting to find somewhere else to eat, I got the broccoli beef and like other reviews on here... it was mostly broccoli and MAYBE 2 tiny slivers of beef. Unacceptable. Recent visit they were out of chicken, and ALL kinds of rice. No fried, brown or white rice... at an Asian restaurant? How embarrassing ...I really hope y'all can figure it out soon. read more

So I placed an online order 45 minutes in advance, husband went to pick it up and it wasn't ready to go. Then he gets home and I open my container of food to find out that I ordered the broccoli and beef but really it's only broccoli because as you can see in the picture there is NO beef in it. When you dig down into it I find two tiny pieces and that was it. For a double order on the entree that is totally unacceptable and a waste of money. I could have gone to HEB and gotten a bag of broccoli for way cheaper if I had a broccoli craving. This store should be embarrassed. And multiple others have complained of the same thing on google so apparently this is a common issue for them. My suggestion save your money and don't waste your time. read more

Panda Express - Chinese Near Me - Burleson, Texas

What obnoxious upselling and scripts they use, esp at the drive thru order kiosk. Not going there again.

If there were zero stars or negative stars, i would have checked it. Not only is the staff not trained or skilled to be in the food industry, but at 530pm (dinner time to pick up food and get home), over half of the entrees are completely empty with nothing cooking to be prepared for the dinner rush. Also, I ordered items for a family meal, paid for it and the food was given away to someone else who came in wanting it because they were not aware of what I was waiting for. Wow! I asked for a refund and was told that the manager was not there at the moment to issue a refund. What?!?!?!? Now, I'm waiting for the refund instead of dinner for my family. I'm just floored. read more

I found a LIVING. CRAWLING. Bug in my food. If that's not discussing enough. I called and all she could say was "oh.. sorry" as if it was normal. she offered to Make me another plate which is not solving any issue. Like sure make me the same plate using the same food that's been sitting out that still had bugs in it. Not to mention when I was there and ordering the customer service was a bust. Won't be going here again. read more

See all

I'm giving this location 5 stars!! I'm a Panda Express Fan!!!! I called & spoke to Stephanie who is an absolute sweetheart. I informed her that my black angus steak with broccoli is over cooked & the broccoli is mushy. It tastes absolutely disgusting!! Stephanie didn't hesitate to take my name & offered me a new dish at no charge!! Kudos to Stephanie read more

Another visit without teriyaki chicken. It just blows my mind either how unlucky I am, or how terrible management is with their truck orders. Every time I come they're out. Whether it be an hour after they open, the middle of the day, or before the close, with no fail they're out. It's the only thing my boyfriend gets from here so it's super frustrating. read more

Are usually don't leave a negative review! We found this restaurant to be filthy the staff unprofessional in the toilets needing maintenance. Will never eat at this location but we really enjoy panda express so will find a clean pleasant location to dine at. read more

Was given egg rolls instead of Rangoons in the drive thru. After leaving the I realized the mistake and took them inside and told the girl serving the food up and she took them and dumped them back in there to give someone else. Good thing I don't have any infectious disease. Called and told them and the assistant manager was ok. Like no big deal. Don't go here. read more

I haven't been able to eat here for years due to my shellfish allergy (everything is cross-contaminated). My kids enjoy this place but today was the last time they'll have it. The whole family ate it tonight at got food poisoning. Never again. read more

The food was awful the egg rolls were mushy. Had a terrible favor. The noodles were bad they were not long noodles more like noodle bits the onion and cabbage was still raw. I know we r in a pandemic but take some pride never again read more

Panda Express - Noodles - Chinese Near Me - Burleson, Texas

See all

Wok fried shrimp is my favorite thing of all the things on the menu. I love it and that's the only thing that I get there since they started having it and it's - I just love it when it's fresh I don't need any rice and it is just absolutely divine. I pray that they keep it ongoing. It is just excellent!!! But you have to try it. When it is fresh it is PERFECTION to the tastebuds. read more