I cannot express to you just how rude these people were to me. I told the woman 3 times I was deaf in one ear and she was so rude to me. Im in tears. Her name was Sue. I kept apologizing trying to understand her because she wasnt making any sense. I asked her to explain things and sizes to me and she treated me like she was a nazi and I was in a concentration camp. Then to top it off, I asked if they accept military and showed my ID. They said yes and didnt apply anything. Not that it matters but it was a truly horrible experience. You should truly be ashamed of yourselves. read more

Yeah this place ain't it. Asked for double orange and got what normal is. Double means extra but they just don't get it. And customer service is the worst. Employees just standing around doing nth read more

Never Again!! My first time at a Panda and the communication in Bountiful was so poor I did not Get what I paid for! in fact after getting home with the package.They ripped me off an entire Entree! They treated me poorly- didn't have 4 main dishes available & I shouldn't be expected to speak spanish at an Asian Restaurant!! read more

The staff were very friendly and quick but the food here is kinda dry and not as good as we expected

Ordered double chow mein on door dash. Got mostly veggies with not very many small noodles. read more

Panda Express - Ordered double chow mein on door dash. Received mostly veggies with. Few tiny bits of noodles. - Chinese Near Me - Bountiful, Utah

I order delivery and they have never made a mistake! This is always a worry as you can't exactly get a door Dasher to correct your food LOL. Now visiting the restaurant is another story, we simply don't it is WAY TOO BUSY and the parking lot is a nightmare. Pay for delivery it is worth it! read more

The food is Panda, we all know this I'm writing this review for the employees that know how to stand up for costumer service. I was not a very pleasant costumer yesterday. So I went back to buy more Panda, and hopefully to apologize to the two that didn't deserve to be treated the way I treated them. But tonight I'm assuming the manager made it all good. Made me feel like I still was a valuable costumer. So go here and support them. Because I do feel like they are there for costumer's. The ambiance is Panda. read more

Don't even bother ordering online. I've ordered food through their mobile app twice, showed up at the designated pickup time, and the order wasn't ready. They have a mobile order pickup shelf which is supposed to have your food waiting on it when you show up. But it's never there. There's a big sign taped on the empty shelf that says "Ask the cashier for your mobile order" because the orders kept getting mistaken or stolen. Problem is the cashier is busy managing the giant, regular line of people waiting to order and pay for their food. So you've got one line full of people waiting to order and pay for their food, and a dozen other people swarming around the mobile pickup area trying to figure out where their food is. Today my mobile order pickup time was at 2:00. I didn't get my food until almost 2:30. And during that time I watched as a dozen people, who just walked into the restaurant and ordered food the old-fashioned way, walked past me, stood in line, got their food, and left. What's the point of ordering food ahead if it's faster to wait in line? read more

I mean, you know what you're getting when you order Panda Express, right? Americanized Chinese food. You go there because it's cheap or because you want that type of food. So, that being said, this is a good location. Pre pandemic, they handled crowds well. The line went fast and I never waited long. When everything was totally shut down, they were quick and reliable. Once things started opening up, they kept their dinning room closed for a bit longer. It's a small place, so I respected that they didn't want a lot of people gathering. But I didn't know you had to order online and couldn't just go in. When I showed up, an employee told me to order online and then tell her my name. They would make my food ASAP instead of making me wait 45 minutes. Later, when I would order online from home, it would never take long to be ready. And as for the food, it's always fresh and good. The place is clean. The employees are nice. I've never had any problems here. read more

WE WILL NOT BE GOING THERE AGAIN. Mean spirited service. Poor management is the cause of poor service. We ordered online and came when they said to. I rushed in forgetting my mask. My food was waiting and prepaid. The guy said I needed my mask. I went and got my mask. He made me wait another 20 minutes to get my order. No explanation. No sorry about that. NOTHING. Also, the quality and freshness is very inconsistent. read more

The quality of this location has gone down hill fast. Serves food that tastes like it was cooked a week ago then put in the microwave too long. Stale and gross. Disappointing. Probably won't be coming here anymore. read more

I think she is the main manager but she's always serving the food and she never gives enough and never smiles. It seems as though she hates both her job and the customers. I hope she can find something to be happy about soon because she'll be my 13th reason soon. read more

Ased for wok fired shrimp. Told we don't carry that item. Seems really ironic since the first picture of food at the start of the food line is the very same, wok fired shrimp. Frankly, that is why we came here. Other than that, I ordered my meal but had to wait for my wife's order. They had to cook hers. When I go to look at mine they messed up the order. I've had better experience at other locations. On a positive note, others in my party enjoyed their meals. read more

I came in rather late in the evening and they were so great in making sure that I got the entree's that I wanted. Food was hot and yummy. Love the broccoli beef and orange chicken. Im sure they were tired and I appreciate that they didn't seem annoyed or frustrated with me. It's the little things that makes a person wanna come back. Amazing service and I'll definitely come back again. read more

Panda Express is undoubtably my favorite fast food restaurant. Nothing could get me in a better mood faster than saying, "Panda Express for lunch?" But even then there are some visits that don't quite hit the mark. This location is notorious for having long ass lines. So long the wait could be up from 10 to 20 minutes. I've fortunately have not had food that wasn't fresh from this place. Probably because it is always busy. They have run out of entrees here and there but if you don't mind the wait they will gladly make some more. After you get your fix, head over to the Game Haven to play a free game of chess. ( smile emoji here ) It's a good way to relax before continuing your day. read more

Panda Express - Chinese Near Me - Bountiful, Utah

This experience wasn't even worth a star. We went and ordered take out at the restaurant. The service was really subpar but I figured they had a long day so I understand that. However, when we arrived home there were several sub quality parts of the food. First the portions were terrible. My son who ordered the orange chicken barely had any in his container. I ordered the wok seared Shrimp and Steak which costs extra but I had two small pieces of shrimp and one tiny piece of the steak. Then a bunch of potatoes. Thank he teriyaki chicken didn't even have a teriyaki sauce packet in it when I asked if they would make sure it did. The rest of the entrees were even subpar. The Honey Sesame Chicken had green beans that were so dry and old when I started chewing them the inside was like powder and the outside was tough so I had to spit them in the trash, yuck. I don't like to leave negative reviews but the quality of this Panda Express has gone way downhill. I don't want anyone to have the same experience we did. It was a waste of time and money. Do yourself a favor eat somewhere else. read more

I have been to this location multiple times. I come back because the food is good, but i just can't handle this service anymore. The cooks are generally hard at work, but the other employees are mostly just standing around, looking like they absolutely hate their jobs, and are rude to their customers. I have seen more employees sitting down eating their food then helping with the customers. Want to go here on a lunch rush?? Forget it. The line will wrap around the restaurant and not because there are so many people coming. It's because it takes forever for people to get helped. By far the slowest Panda Express i have ever been in. There is no change of pace when there are only 2 customers compared to 20. I have seen more people leave the line then stick around. read more

For some reason the orange chicken isn't as spicy as other locations which was highly appreciated! Overall this location was very clean when I arrived and the staff were friendly. read more

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You might as well just online order that's what they prioritize.... Longest lines ever...

Our last visit to this Panda Express last month got us moldy veggies. I'm empathetic to the cost of COVID on restaurants, but how do they cook and serve MOLDY veggies and expect to stay in business? Don't trust them to serve you fresh food!!! read more

I just want to say how amazing my food is. Everyone can complain how awful there food was. But that is not what I have experienced great customer service and great food. Thank you read more

Very disrespectful employees friends are allowed to go into the back kitchen they were very disrespectful to this sweet old man idk why they have kids running this store there was one very nice hard working employee name was reane (I'm not sure how to spell her name) but she was very dedicated to her Job the other employee when they have a problem arise they ignore it and if you are the problem then you will be ignore, Panda Express used to be good but this place disgusts me with how the keep it clean, especially when they are letting friends in the back. The manager glares at you if they don't like you like what is that and the one running the register is just a disgrace to the company. read more

I honestly really like panda. I think they have good food and decent prices. But I really wish this location had a drive thru.

This place is a joke! I ordered and the server, halfway thru preparing my bowl, stopped and cleaned up the counter. When we went to pay, they mistakenly rung up someone else's order with mine, but then they said there was no one there that could void the transaction so we needed to wait for the manager to return. Are you kidding me? We walked out. read more

Good place and good food but I just wish the workers would stop being stingy with the scoops... I mean, does it come out of your paychecks for crying out loud?!... read more

I love Panda Express. The food is DELICIOUS!! The options are perfect for me, since I can be pretty picky, and sometimes I just want an entire plate of chow mein. There are also different meals that you can get, so if I am feeling hungry I get a bigger meal with more entrees. I generally go for the sides since I love fried rice and chow mein. The food is delicious and it's consistent. It's always nice and warm, and it always tastes delicious. I also love fortune cookies a lot, and this place definitely provides. Plus, they give chop sticks or forks. I like chop sticks and I eat my rice with them since I like a challenge (and I want to get better). Basically, this restaurant is AMAZING. There's great service, great food, and a great atmosphere. 10/10 read more

My sister and I went to get Panda bowls before class and they had barely any items available. Beyond that Bailey and Jenny were the two ladies working with us and they were incredibly rude. They filled my bowl to the brim with Rice and didn't leave room for my chicken so I asked them to allow for the space, they pitched a fit about it and gave me barely any chicken. They did the same to my sisters. When we asked for more chicken they were so rude and unprofessional. If I could give a Zero stars for service I would. Horrible service. read more

I wanted to order a dish with rice on one side lo-mien on the other. That's it! Plain and simple. The communication break down is so poor they cant understand nor did they know how to charge me for that. She talked very fast with broken English/Spanish I had no idea what was said. They kept asking what on the sides? idk There isnt one! Lo-mien and rice!! They couldn't even answer my question how much that would cost. So NO communication! I dont speak spanish nor should I have to here. I ended up with a side because thats all they would communicate and the Orange chicken tastes like vinegar - NEVER again !! read more

This Panda offers good mid level chinese food for an affordable price like most Panda locations. I wish it wasn't quite so busy cause I must have waited in line for 20 minutes behind 5 large families, but hey that's not something I can control. I wait that long any day when I have a craving for Chinese fast food! read more

The food was no good. Dry noodles, beef was chewy and the chicken breading is fried waaay to hard

The restaurant was clean, but the food was not at the Norma standards. I have eaten at panda many times and in many locations. This location lacked friendliness and food quality. Rice was not fresh during lunch when I ate there. Employees did not seem involved and active. It seemed like I was bothering them by choosing to eat there read more

We went in to pick up two trays of chow main and fried rice and found that the rice was completely uncooked. When calling in to let them know they advised that they couldn't do anything about it. We spent just under $100 and they advised that for their uncooked food they could "most likely" exchange it. read more

Love this panda! The staff is very friendly and the store is very clean! The only problem was that my food was.....soapy? I don't exactly know if it was soap but it kinda tasted like it. Kept thinking it was one of my forks from home until I bit into a celery that tasted so bad and realized that it was the food. I don't know if you use Victory wash on your celery(you should) and it just soaked too long or something but it was not very tasty. Other than that, it was good! Thank you guys read more

The reason for this review is because I walked they were not busy at all but I understand they were filling online orders so the first woman said she would be right with me. No problem. But I continued to wait she helped the woman that was waiting before me and then that was it instead of coming back to help me she co tinier on with her online orders while it looked like maybe a new crew was coming on. Then finally after about 7 min the new girl asked what I wanted and then tried to give me food that was already prepped before I even came in. So she said oh just made it just now, and I replied sorry that's cold already and she said oh no she just made it and I replied no she didn't because it was sitting there before I came in. So no thank you. She then seemed irritated then pulled up a bowl put noodles in it put it down then removed a whole bunch. Then did the same thing with my bigger plate. No thank you no nothing just passed my plate on and left me waiting there to continue her online orders. I know I was only getting 2 plates but I'm still choosing your establishment and because I didn't want food that was already prepared with food that had been sitting there for how long I get attitude? This had nothing to do with there being a pandemic it had everything to do with customer service! And then your survey isn't working to give feed back to this establishment. Then my beef broccoli I looks like this with scraps of meat read more

Panda Express - That's what came in the Vi Tai we on the side with the bugger plate - Chinese Near Me - Bountiful, Utah

Used UBER eats to deliver my family of 4 food to a hotel we were staying in overnight. Ordered 3 meals, two with teriyaki chicken. Only gave us 1 fork, for 3 meals, and NO teriyaki sauce for our 2 teriyaki chicken meals. Called them and was put on hold for almost 5 minutes, just for someone to get on and say " sorry for the inconvenience ." Very disappointed!! Only bright spot was our UBER eats delivery driver. read more

I don't get it. Why patronize an Asian fast food chain when there are so many family run restaurants out there? I suspect this place has everything shipped in and they merely assemble it in house. The company I work for bought lunch for all the employees and gave me the task of picking it up. I handed in the list rather than read it off to them to help reduce the possibilities for mistakes. They almost missed one dish! I paid for the lunch using the companies corporate credit card. When I handed it to the cashier she told me since the order was over $25 ID was required. I told her that it was a company credit card and I was an employee of that company. BTW, I was wearing a uniform matching the credit card. Well I asked do you need to see my ID? She responded I think so. I opened my wallet and she gave it as super quick glance, the ID could have been a photo of Donald Duck. I will credit them with getting me in and out quickly. They also offered me a complimentary drink while I waited. Although the staff was cordial they seemed to be mechanical in following protocol. read more

Walked in with five minutes to go and they literally had three entrées available out of, I don't know how many they normally stock, maybe a dozen and a half. The lady said they were closing in five minutes and I felt like she was trying to talk me out of eating there read more

Bntfl UT so bad! Busy night not 1 employee wearing hair nets! Had to prepare my bowl 3 times because of poor English. More like Mexi Chop Shop. The fact of shouting the order because of all the noise and commotion of big families and kids didn't help. read more

Would you like some deep fried flour coating with your Sugar? This is not food it is candy. It is what it is. Sugar coated deep fried frozen pieces of crappy meat, smothered in sugar sauce with sugar on the side and maybe some red chiles for heat. Y-U-C-K read more

Decided to give them a second chance the service was better then last time but still not great, the wait was as long as it was last time but at least it was a different cashier and she was much better read more