It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

This place has taken about $15 dollars from me in quarters. Hardly any of their dryers work. Place…read moreis usually always a mess. I've called the number they have for any issues and it's disconnected. Bathrooms have no toilet paper. Dryers are always stuffed with clothes and nobody uses them they just take up space

I drive past here and seldom see anyone washing but it's been here existing for a great while…read more Obviously neighborhood peeps know about it and use as necessary. Few businesses are still left in this little strip mall with ample parking. The grounds inside are monitored by security cameras. Two coin machines are inside and signage indicates exchange should be for laundry customers only. If it's warm out prepare to sweat. Few if any fans, though at least they have a TV with news shows running. The place is somewhat maintained. Based on looks the person probably sweeps up but that is it. Though usually, it's looking unkempt. As if nobody checks in on the place to wipe, sanitize, put in order or clean up. Surf reviews via Yelp or across the web for photos. Several of the washers have gunk build up in the soap reservoirs. The discoloration is definitely mildew and possibly mold, so try to choose wisely. Seeing it in person made me think twice. Needed to wash some winter blankets, comforters, bath rugs and sweaters so decided to try. Cost for their Speed Queens was higher than my old place but with limited location options, not much choice there. Speed queen is a brand of laundry equipment that is frequently found in laundromats. They are made in the regular size which handles the typical household sized load and larger machines which can take blankets, towels, comforters or the occasional big ass load of clothes. They are built for the heavy loads that customers can sometimes require. For those with larger loads of laundry, find the large SQ machines and finish your day faster. Unfortunately though, while the business is unattended, there are many signs indicating that rug washing is not allowed. Bummer for me. I ended up washing towels and blankets only. Stopped after the wash cycle and decided to go elsewhere for drying. Based on reviews, some dryers aren't as efficient as others and I don't want to spend my whole afternoon figuring which is which. Something kept bothering me though, seeing black gunk in the soap reservoir of the washer I wondered if any mildew/ mold could have transferred smells or other onto the washed items. So, I ended up going elsewhere to wash them again. And hey! I found a new, new spot to go!

I've been going to Glad Cleaners in Chicago for over 20 years, and that alone should tell you…read moreeverything you need to know. In a city with endless options, I've never once felt the need to go anywhere else. The owner and staff are truly phenomenal professional, kind, consistent, and incredibly detail-oriented. They treat you like family, remember your preferences, and always go the extra mile. My clothes are always returned spotless and perfectly pressed. It's rare to find a business that maintains this level of quality and integrity for decades. Glad Cleaners is one of those gems. I'm grateful for their service and highly recommend them to anyone looking for reliability and excellence.

First rate service here! I came for a last minute dry cleaning need and they not only did a superb…read morejob within hours to meet my needs, but treated me like a valued customer and offered their other services and introduced me to the whole Glad Cleaners family. I felt like there was someone to really help me properly when I needed a professional and personal touch. Someone even noticed me struggling a bit to get my collar stays back in under the protective plastic my shirts were delivered in and came over to make sure I had a hand and got it done quickly and correctly without frustration. The little things matter here. Absolutely will return, and you should visit too!

The lady here is shady and sneaky. Almost grimy. She has always been very slow in completing any…read moretailoring and I can deal with that. So I always allow extra time for pick up. But this last time I took 2 shirts for some alterations and the pick up was two weeks. I come back a month later and she has not even started with my shirts. I needed the shirts for an event. So I had to go buy new shirts to wear. I come back a month later to pick up the shirts and she brings 2 others shirts saying they were also mine. I tell her they are not mine. I go to pay for the two shirts I was picking up and the total cost was very expensive. When I ask for a break down she tells me she didn't charge full price because of the delay. Come to find out she charged me for the shirts that I specifically told her were not mine. She blindly charged me for shirts that were not mine. I feel robbed. I will never come back. This business is shady and dishonest.

Very very rude owner tried to hide my ties under the jacket, when I checked how they look and I saw…read morea damaged silk fabric and wholes from overheat iron he got so loud and defensive. He said I ruined them because tie moves and jacket scratched the fabric that's why holes are there. How ridiculous unprofessional and immature is that . He even charged me for it.

Guess I'm going to have to do my own laundry. I asked for allergy free, lady indicated that she'd…read moreuse allergy free laundry soap and dryer sheets. First nightgown that I put on was sticking to the back and front of my legs from static cling. I tipped around 30% too. Now I had to use static guard, which doesn't smell that good and isn't good for my allergies. I hop;e the rest of them aren't like this one. Spent over $ 20.00 too.

I gotta find a new laundromat. $3.90 for single top loader & 1 cycle in the dryeris15mins. 2…read morecycles 25 mins (someone was cutting math class). No working TVs. DIRTY. This place went from bad to worse. ur better off washing ur clothes in the rain or a river.

Decided to stop here because my usual laundromat was insanely busy. There is a coin machine, which…read moremade things convenient. The machines are lower price than the other more commercialized place I'd been patronizing. The machines and facility were very clean and I liked the laid back atmosphere. The laundromat is air conditioned, so it was pleasant on this hot and humid day. I'll have to return tomorrow to finish up, couldn't carry everything at once. Only drawbacks are street parking and no public bathrooms.

Change machine was broken. Ate my $5 bill. Owner nowhere to be found. Finally got a hold him and…read moresaid he wasn't coming by to fix the situation. Don't let this place steal your money.

So happy to have this nearby us!! Clothes returned fresh and like new with zero hassle. Staff is…read morevery attentive and made good notes for a special request. Thank you Urban Cleaners. Be back soon!!

Julissa or Julisa was incredibly rude yelling at me for parking in a reserved spot. I had no idea…read morethe spots in front were reserved because they only have tiny signs on the business window. I also find it interesting that they have spots reserved anyways, since no other business in that strip mall has reserved spots. She also uses one of the spots for her personal car. To have someone sprint out of their chair to snap at me instead of speaking to me respectfully speaks volumes. I would never give this place my business.

I had been taking my clothes here for alterations for a year. Recently my boyfriend took in two…read morepairs of pants to be made into a 32x32. They told my boyfriend he is a 31 and a 32 would be too big for him and he told them he likes his pants big. Today he picked up the pants and they did not listen to his request and went ahead and did whatever they wanted and made both pairs of pants into 31s. My boyfriend paid $100 for them to do whatever they wanted with his pants. Do not bring your alterations here unless you don't mind not getting what you ask for.

It's hard to find a good dry cleaners. Really tough but I found this location and saw previous…read morereviews and figured why not. My last place burned down on Montrose. Needed a couple suits cleaned and a button sewed back in place. I love it here. Not only do they do a great job and never damage any of my clothes, but they have incredible integrity. I left $10 and chapstick in My suit jacket. I would have never known it was there but when I came for pickup they returned the money and chapstick. The principle of that is astounding to me and amazing to see. They have won my business forever. A small locally owned place where the ladies are always smiling and ready to help. 10/5 stars if it was possible. Definitely give them a try.

A now brainer when you wanna have a chance to do all your laundry in one shot…read more You can put the laundry in a very secure front loading washing machine or a regular old style drop in machine. It's a safe space and clean. Just know how much you wanna spend before you start your laundry. The front loading machine machines charge more for anything besides cold water.. so the price you see on the machine is just for cold water just beware. I like that you can get a card with an exact amount of money you want on it too. There are laundry bags to buy, detergent as well. One thing this laundromat is missing is a drop off service. But I'm sure if you can find someone on your own to do your laundry for you, this is a great place.

Everything besides the lady works could be improved. From the fluorescent bug attracting lights,…read morethe fake cameras every 3.5 inches, the machines that squeak upon closing, the machines taking your money only for the "manager" to accuse you of stealing a whole $5 spitting on you saying, and I quote, call the number on the wall and complain then do me the favor. End quote.oh I'm not done. The main machines you put your money on.... MAJOR LOL..... Let's see, today we have a sign that says they won't be giving receipts. #convenient Anyways, that's not even the best part, the best part is that everyone that comes here complains about why they never take the damn laundry card in the laundry card money machine. Yes the actual machine you put money on your laundry card must be attempted at least two tree times. Oh Chicago. This is the place to be if you want a good chuckle. You have friends who will chuckle with you at least and it's the workers. The sweet lovely ladies who live there and clean away all for the wannabe gangster with an atrocious haircut. You would think as someone in charge he'd want a better hair cut but dudes oblivious so it's no surprise at all. I like how he gets all mad about $5 he just need it so I try my best NOT to laugh. I leave it to the ladies who get the next customer through the door that complains about the equipment not working..... again.

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.