In a word: amazed. There were hiccups in my original pick up but Brent and Salvador worked to…read moreensure my order was delivered on schedule, as I'd planned. I travel for work and when I'm in Chicago, I keep a really tight schedule. I was floored when Salvador arrived and dropped off my perfectly wash, dried, folded, and BUNDLED laundry within my requested window. Hello to the newest must have item in the budget!

Free pickup and drop off at your apartment complex. Laundry returned all folded within 1-2 days…read more Laundry service is competitively priced per pound. I asked for green, less harsh chemical detergent, and they complied. They also offer an array of other services including dry cleaning. Drive by laundry was introduced in my apartment building as a summer kick off perk. I am an extremely busy professional and find it hard to make time for laundry. It does cost a bit more than if you did it yourself, but personal time saved is worth it

Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Guess I'm going to have to do my own laundry. I asked for allergy free, lady indicated that she'd…read moreuse allergy free laundry soap and dryer sheets. First nightgown that I put on was sticking to the back and front of my legs from static cling. I tipped around 30% too. Now I had to use static guard, which doesn't smell that good and isn't good for my allergies. I hop;e the rest of them aren't like this one. Spent over $ 20.00 too.

I gotta find a new laundromat. $3.90 for single top loader & 1 cycle in the dryeris15mins. 2…read morecycles 25 mins (someone was cutting math class). No working TVs. DIRTY. This place went from bad to worse. ur better off washing ur clothes in the rain or a river.

Ali is great, knowledgeable, caring and willing to help. I even witnessed him tell girl in front of…read moreme not to waste money dry cleaning her purse and what to use instead. She insisted, he again said I would you know you will not see a difference, the yellow by the seams are glue, not stains and rest is in good clean condition. The turn around time is great, as he does it onsite, even alterations were timing and not over priced.

as people say in the reviews, this is the place you drive out of your way to visit. Ali is grand…read more always happy to see everyone. treats everyone with warmth and kindness [unlike Hanna's alterations! latinos--ten cuidado!] took in my painter pants that i love and have worn for nearly 20 years. they are soft and covered in paint and the zipper wore out. Ali fixed it quickly and cheaply and with a smile. have taken dry cleaning here and it came out just fine. will definitely bring other things in as needed.

I started taking my laundry there a few months ago for drop off. At that time the woman there was…read morethe attendant. Clothes were clean and folded nicely. I have taken my laundry back maybe 4 more times and the service sucks. Sometimes no one is there and I have to come back. The last time my clothes looked like they were not washed with SOAP!!!. My tee-shirts Were all folded so small they were so wrinkled I had to iron them all. The long sleeve shirts were all buttoned up.. I've had it. Time to give my money to someplace else.

Had a very bad experience did my laundry here went to buy a bag for the machine said it was out…read moretold the lady can I please purchase a bag from the inside she told me no come to find out the owner came very nice guy give me a bag free the ladies started talking very very bad here very bad

They did a great job in the coat, dry cleaning it to a great condition. The service was friendly…read moreand the price wasn't out of range.

Don't trust this place to get your items dry cleaned on time. They were very dishonest with us…read moreabout when the items would be ready. Stay away from this place. Scummy place with scummy management.

This place is opened 24 hours during the COVID-19 Shelter-in-Place ordinance. I'm here washing All…read moreof my linens, and I have free range of the entire laundry mat.

Small cramped laundromat between Taco Burrito King and a corner store. Parking can be difficult to…read morefind in the lot. Sometimes you might be blocked in. The corner store attracts sketchy characters (drunkards) and they tend to hang out in front of that store. Women should stay alert walking through here, especially in the evenings. I have been to this place several times now. Depending who is on duty, it could be very clean or an absolute pig sty. On a late Friday night it was busy, trash cans overflowing, the floor full of litter, kids unsupervised, and teens going in and out making quite a racket. Multiple sized machines available. Some are new. Others older. Good washers. Good dryers if you put it for 30 plus minutes. No coins. Pay with card you purchase at machine next to attendant area. Barely anywhere to sit while you wait. Only seating is at front area and two more seats around corner from attendant area. Same for tables to fold clothes. Machines are fairly priced. Lower than another laundromat I favor but is too far. Machine prices as followed: Standard washing Machine - $2.09 1 load washer - $2.29 2 loads washer - $2.49 3 loads washer - $3.29 4 loads washer -$4.19 6 loads washer - $5.49 8 loads washer - $7.89 (2 up in front, 3rd is on attendant side in back) Dry - .29 cents

Speed Queen Laundry on Grand Ave. in Chicago looked well organized and like it was typically very…read moreclean. It had a convenient location. It was a spacious laundromat with modern machines. I enjoyed their sink with nice water. There were lots of machines, and they were modern. The laundromat had me using an app to operate the machines via my phone. The laundromat had vending machines with snacks and drinks. They had a Customer Care Center with laundry detergent and other items. They said they had free WiFi as well.

My husband and I like coming here. It's always very clean we come on Tuesday mornings and it's very…read moreorganized. We've been coming here since the opening. We also love the music!!! Thank you for keeping this place so clean!!! Tony & Sally

The most wonderful woman. So nice, so efficient. With my children I evaluate my life and wish I…read morehad done more, and less, every time I pass this place and this delightful woman I wish I were rich and could change her life.....and I am sure she would reluctantly accept the million dollars and keep altering trousers

I feel bad saying this, but this place is a big nope. I gave them two shots, once for alterations…read moreand once for dry cleaning and both times the results failed. I needed a few items altered and did not need them for any specific date. I brought them in and tried everything on that I needed altered, including jeans that needed to be hemmed and a summer sleeveless dress. When the seamstress asked when I needed them back, I told her she could pick the date because there was no rush. She gave me the date to return for my items. Cool. When I returned on the date to pick up my clothes, they were not ready. Not cool. She picked the date, so I am not sure why they weren't ready. She tells me to come back the next day. Kind of a pain to make another trip, but fine. So, I pick up my clothes. Some things were altered fine. However, she took up the hem on my jeans and did not use the original hem, so it basically looks like my mom hemmed my pants. The summer dress was too large on the sides and needed to be taken in. She took it in, but then failed to leave the arm hole big enough for me to actually be able to move my arm, so the dress just cuts into my arm pits. Tailoring fail. I thought we could still use this place for dry cleaning. My husband and I dropped off a huge amount of his dress shirts to be cleaned and pressed all at once while he was on vacation. When we dropped them off, the woman behind the counter told us they would be ready nine days later. Nine days was yesterday. Thinking back on my experience picking up my alterations, I called yesterday morning to make sure his clothes were ready. She tells me to come by after 2:00. Cool, so now I can rearrange my day off based on needing to pick up his dry cleaning in the middle of the day. I show up to pick up his clothes and present the ticket and the woman behind the counter just starts wandering all over looking for the clothes. She is looking at a rack with winter coats on it. I can see a rack with some of his shirts on it, so I tell her those are his shirts, but she doesn't go to them. Nothing has tags on it, all the shirts are just in bags on racks all together. Then the woman we first dealt with emerges and locates his clothes. There's this kind of weird vibe. I just need to go. When I get home and get everything in and put away, I see that his shirts do not look laundered and fully pressed. Several of them still have creases in them on the back from when he wore them and had them tucked into his pants. Maybe they did a terrible job cleaning and pressing them or they did not clean them, left them sitting until I called yesterday morning, then knew I was coming and then did a half-assed job ironing them? I really don't know. They threw them on hangars and did not even both to button them all up. It is hard to photograph wrinkles on prints with my crappy old phone, but I tried to capture some of what they looked like. I could have taken pictures of all of them, but this is how we got every shirt back. I could have done a better job ironing. We wanted his shirts to look professional. They look anything but. I threw one of my shirts in with my husband's to be cleaned. It never occurred to me to check it immediately. I I just looked at it and I now figured out why there was a weird vibe when I walked in the shop. They ruined my shirt. There is some weird blue stuff all over it. How unprofessional are you that you ruin a customer's shirt, DO NOT SAY ANYTHING TO THEM, AND LET THE PAY FOR CLEANING AND PRESSING IT. These people are the worst. Do not go here. EDIT: I took my shirt back in and figured out what happened. I asked her what was on my shirt, if it was dye or some sort of dry cleaning liquid. She said that she always washed shirts like mine with darks so it was not dry cleaning liquid. My shirt was supposed to be dry cleaned. So, she washed it with other people's clothes and apparently with someone's dark, new item that bled onto my shirt and ruined it. Isn't this why to take clothes in to be cleaned? To avoid this from happening? When I told her my shirt was supposed to be dry cleaned, she then said she meant it was dry cleaned. There is nothing worse than when a business is dishonest. I do not believe they dry cleaned any of the clothes I brought in because the labels say they can be washed. We dry clean them to try to make them last longer. I guess they are trying to save time and money by washing everyone's clothes together. Unreal. Save your clothes, people. Don't go here. Yikes. Expensive lesson learned.