Still on Door Dash, somehow. Order was completely different. Dasher said the waitress was visibly intoxicated. Ordered chimichanga and tortas, I received 2 burritos filled with white rice. read more

Funny story. We were traveling from out of town, so called ahead to make reservations for (7) for a Friday night at 6 PM. We got there, and there was no one else in the place. A restaurant that could easily handle 150 people was dead. They had 1 waitress who I don't think understood what we were asking for or ordering, and I think maybe 1 cook in the back who we never saw. The food was very authentic Mexican, good portion sizes, and it was priced pretty average. Services was not great, but I think the waitress was new. We told her to take her time, and when they didn't have items from the menu that we ordered we assured her it was ok. Definitely wasn't her fault. We left a 30% tip because we felt bad. I don't think we'll be going back again. read more

I do not often give a 5 star but this is my new go to Mexican restaurant when I am in town. The service was excellent, the chips and salsa were great and the decor and music were definitely Mexican. I ordered rice and beans as I was not overly hungry and the taste was great. I even had their house Cabernet Sauvignon and it was very tasty. Definitely going back. read more

Not even sure what i ate. The rice had egg and carrots in it, and the fajitas had mushrooms. I think a down on his luck asian man may have lied about being mexican on his resume read more

We got a table and menus. The menus were dirty with food stains. A cockroach ran across the table. Flies were circling our heads. We did something we had never done and walked out without ordering. read more

Horrible food !! Is not authentic Mexican food !! It's just food in the worst way to sell to the costumers !! The service was horrible !! The waitress don't know anything about the menu !! The food taste horrible !! And the place looks dirty !! No recommended read more

This place is begging to be shut down. The out of control parties past 2am, the loud music, and the drunk fights are embarrassing. I ate here, food was burnt, dessert tasted like the freezer and rice was old. It's seems like the owner and their friends want it open for a club like atmosphere. read more

The new staff were on their cell phones while our server Christine waited on us and took care of all the to go orders. She was so accommodating while the rest of the staff sat around. The food was good Won't be returning and hope Christine finds the place that deserves her. read more

New management ruined this place. Used to be authentic and tasty, now bland and confusing. My order came with scallions on the side. Why? Then the rice had carrots, peas and corn in it for some reason. All of this tasted terrible. I'm truly broken as this was one of my favorite restaurants in the Berks, which I can never go back to. A sad day for the commonwealth. read more

Panchos Mexican Restaurant - Scallions for what - Mexican Near Me - Pittsfield, Massachusetts

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Excellent meal, great decor. Felt like we were in Mexico. Highly recommend this place for authentic Mexican food.

Extremely stringy poor quality steak, not worth the price, beans were like baby food, just mush, also ordered nachos, assumed All wet toppings would be on the side, as it was delivery, but upon arrival sour cream and salsa and pico were all on top rendering more than half of the chips to be a soggy mess. Food is usually great from here I guess just not for delivery read more

Panchos Mexican Restaurant - Extremely stringy steak - Mexican Near Me - Pittsfield, Massachusetts

Food was tasty, the empanadas were so good and our waitress was super nice. Also the empanadas were my favorite.

Excruciatingly slow service without any attempt to make amennds

It wasn't the best, unfortunately. Although the server was super friendly and sweet, she brought out the wrong order. She fixed it right away. My fish burrito in all honesty was plain and flavorless. There was no cohesive sauce or salsa inside the tortilla to moisten and pull it together. I basically ate the burrito out of hunger and had to salt and pepper each bite. I also believe that the complementary salsa that comes with the chips (not inside the burrito), is made with chicken broth, which needs to be disclosed, because I do not eat chicken or any chicken byproducts. Also, ye be warned, drink refills are not free. Another thing I'd like to know before hand. It was a (pun intended) ~mildly~ disappointing dining experience, but I love Mexican food and I'll give it another shot. Cheers. read more

The food is always good here, as is the service. They always have music on and the Sangria is perfect. Also a big fan of the nachos!

This was a mixed bag for my fiance and I while we visited this summer. The inside is larger than it appears from the street with plenty of room to sit and relax at a table or at the bar. The salsa was aweful and the food was good but not amazing. The service was friendly and the drinks awesome. The price for food and drinks was very, very reasonable. We are used to paying twice what theh offered for mixed drinks. Even in the area they were a few dollars cheaper than other restaurants we visited. Overall it's definitely a good spot to grab a drink and the food is good with options for vegetarians. The salsa was the biggest disappointment. It was not spicy at all, no real flavor. It was like tasteless tomato water. read more

Me and my friend went and sat down and ate our dinner . My MTdew had a fly in it and I understand your door is open and stuff so bugs are going to fly in I told the waiter and she did nothing about it not even "sorry let me do something about that for you " just nothing we ended up getting 2 ice waters and both cups had mold in them I ordered the Chile nachos I rather eat cow shit and my friend ordered emponadas with moley or whatever it is and now currently as I'm typing this she's home with food poisoning from the food so this is why I didn't tip the service was horrible and everything was either gross or dirty . read more

Atmosphere: tired, comfortable, dark. My kind of place. Service: very informal, OK. Food: bland from fluetas appetizer, through the rest of the dinner, including the fried ice cream. Tamale Ok. Drink: original margarita very good. read more

I came in for lunch. The restaurant is much larger than you would think from the street. Complimentary tortilla chips were nice (ordinary). Salsa is ok - should be more spicy but it was ok. Background music Mexican traditional type was just right. Brick walls lovely and decorations festive. Super cool mural over bar. I got the Tuesday special which was a pork sandwich. The pork was tender and tasty - served on a torpedo style roll. I didn't personally care for the sandwich overall though. Wouldn't order it again. The sauce (hot) brought to table with meal was oddly spiced not in a good way!The French fries were super greasy and soggy. Service was fast and friendly. I'll probably try it again. read more

Panchos Mexican Restaurant - Mexican Near Me - Pittsfield, Massachusetts

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Maybe the standard menu and decor but I thought it was a great place. Friendly service. Plenty of booth seating, full bar. read more

Panchos Mexican Restaurant - Mexican Near Me - Pittsfield, Massachusetts

Chicken had bones and tasted foul. Margs were super watery. Expensive dinner for a bad experience.

Awesome food for an awesome price. I usually get their carne asada burritos because it's a big ol boy filled with steak; what else could I ever need? Service is fast and ordering to-go is easy, and they are always making sure that I've got what I need. read more

My food was very tasty - I ordered the Chicken Chimichanga. It was large and came with refried beans, toppings, and rice. The chicken here was dark meat as an FYI - some people like white meat in theirs. The beans were pureed! Odd - I'm not a fan of them (the did not have cheese on them either). Also, they had a cinnamon taste to them. In fact, most everyone at our table noticed a hint of cinnamon in their meals. I ordered a Mojito. A few odd things here. (1) it was carbonated (OK - it was more than carbonated - it was SUPER carbonated! Something you notice when there's NO ALCOHOL in it - see next comment!). (2) I'm not sure there was ANY alcohol in it but there should've been from the price! Spoke with someone the next day who had the same complaint - and one of my co-workers had a margarita that night with us and complained of the same thing. Just order something bottled! The service was extremely slowwwww and it was not that busy inside. Every question, like "can you split the checks?" was met with a response of "I think so," so maybe it was a new waitress? Last comment - the salsa is...different. It's almost like it's cooked. I don't know any other way to describe it. It's decent but not memorable. I'd eat here again and hope for better service. If the service were the same the next time, I'd never go back again. read more

A cool and friendly oasis on a hot, muggy afternoon! Eric at the bar offered lively conversation along with deliciously crafted cocktails. The kitchen served up appetizers that were as beautiful to behold as they were yum-a-licious to consume (empanadas and flautas). Family owned and run, the care and pride comes through. A real jewel. We're so happy to have happened upon it. read more

If I could give this place no stars I would I loveee Mexican food and this place shouldn't claim that title seriously all the food was flavorless and the guacamole was old. Super disappointed!!! read more

I was actually pleased with my visit. I was in town for a wedding and quickly popped in. Friendly staff, food was excellent. Would recommend

I hardly give 5 stars. This place is fantastic. My wife doesn't like cilantro (i love it) so we requested guacamole without it and they made,a fresh batch. That along with chips and salsa were outstanding. I had steak tacos with rice and beans and it was out of this world. Tacos were very authentic and the pico was soooo good. The beans and rice were spot on. Myt wife had a steak quesadilla with rice and beans and she loved it. The place has a great authentic feel and the service was top notch. read more

Panchos Mexican Restaurant - Mexican Near Me - Pittsfield, Massachusetts

Food was very good, fresh. Fajita burrito excellent. Chicken tortilla soup great. Service was excellent also. If a bit cleaner 5 stars, but that's 'my thing '. Definitely good value read more

Given that it's probably the only Mexican restaurant around it was okay but nothing to write home about. The food came out lukewarm which is definitely a minus especially for tacos. The salsas tasted like the canned stuff. The guacamole was not fresh made as it came within 30secs of placing our order and it had what tasted like sour cream in it - probably so it doesn't brown. The service was attentive and kind but the food definitely is not authentic nor is it a good quality. The space was clean and felt like it has potential but that potential needs to be realized. read more

I visited this restaurant on the first Monday of May with my friend Cody. The music was a nice mix and quiet enough for chitchat, and there were many Mexican-themed decorations. I had the shrimp sautéed with vegetables, and it was very good, and then I had the dulce de Leche cheesecake, and it was very good. The service was very good, and it was overall a great experience. read more

The pomegranate mojito and steak fajita made my day. The food was fantastic! I highly recommend.

Had fish Vera Cruz. Oddly the preparation tasted like a Chinese restaurant style. Found a 2" plastic piece within the sauce. Standard rice and black beans. Salsa with chips had a sweet flavor to it. read more

Panchos is great. My friends and I love sitting at the bar. Bartender Eric always takes excellent care of us. Very personable guy. The margaritas are well made in the traditional way with fresh lime juice and triple sec. Definitely not a stingy pour either. The food is delicious. I highly recommend the mole and the tostadas among other dishes. Panchos has become a regular spot for me and for my friends. read more

I've been here many times and have happily brought many people with me. While the service was always a bit slow and their prices a little higher than out West, the food was worth it. Being from Colorado it has been very hard to find good Mexican food in New England. Unfortunately my last visit was such a disappointment that I won't be going back soon. There was only one other seated table yet the service was painfully slow. They did not have horchata available, there was only a small amount of salsa with our chips, our water glasses were never refilled, and the chorizo in the burrito was so over cooked it lacked flavor. Within a half hour of leaving I had a stomach ache and thought I was going to be sick. Thankfully two if our four entrees were fine. This has been a restaurant that I have relished the thought of going to, but the declining service and quality is going to turn more customers than just me away. read more

As a native New Yorker, traveling with another native New Yorker, I have to say I was very biased when I walked into Pancho's. Good Mexican in Pittsfield, MA? No f-ing way! The decor -- especially a painting featuring a busty white girl with a sombrero -- didn't help quell my presumptuous attitude. But, actually, to my surprise, as well as my friend's the food was very good. My burrito was filled with fresh beans, and my friend's tacos were zesty and authentic (lots of cilantro). I also appreciated that you could order tacos in an American or Authentic style. The wait staff (one person as far as I could tell), was friendly and poured my rum and coke very strong, which is much appreciated. Though the place wasn't completely authentic, it had a vibe of not trying to be something else. It wasn't attempting to be the best Mexican food ever, or do anything crazy, and with that attitude, it inadvertently succeeded at producing some damn good food. read more

I'm a "tourist" in Pittsfield since I grew up in the area but have been living away from there for years now. Tonight I visited Panchos for the first time on a friend's recommendation. The place only had a few customers so the server was very attentive (and also very sweet). We tried to order a margarita and a chocolate martini but they only could make the first drink since they didn't have the ingredients for the second one (even though it was listed on the drink menu...strange). The chips and salsa were tasty and we skipped an appetizer. For the entrees we each had a "combo dish" (Fiesta Uno and Big Pancho) that satisfied our appetites. I also especially liked the house-made hot sauce -- very smoky and spicy. The main downside was that our meals took quite a long time to come out from the kitchen (maybe 30 minutes?) despite the emptiness of the restaurant. The server took away our empty chip basket and didn't offer a refill, which would have been nice after waiting so long for our food. But we'd definitely return to Panchos because the food was so good! read more

Good food. Clean. Polite waitress. Was surprised it was empty on a Friday night, but was grateful for the quiet atmosphere. Margarita didn't impress me. I would definitely come again if I lived in this area. read more

Stopped in on a Sunday evening at 5pm and it was quite empty. As you walk in, you quickly notice the Mexican decorations, bright colors, walls painted with murals, all sorts of stuff. It was fun. We started with a pitcher of red sangria, which was HUGE! Full of fruit and very sweet. Could've been a little less sweet and a little more alcohol, but was good. Chips and salsa were good. Not greasy and salsa was mild and fine. Coulda had more kick, but what salsa couldn't? We shared the fish tacos and chicken fajita. The food was solid and a good amount of it. You're given an authentic or American style for tacos - which was nice. Authentic was good. The fajitas were well flavored with peppers, gauc, sour cream, and creamy beans. Overall, the prices were fine, experience was fine, food was fine, and we were feeling good after a gallon of sangria. read more

Pancho's has a good selection of authentic tasting dishes; however, service and some sides aren't up to par. Their "standard fare": Burritos, Tacos, etc. are all very good and their specialty dishes we've had have always ranged from good to excellent. You should be pleased with almost any main course. Their sides, particularly the rice, salsa and guacamole, are not up to snuff, and their tortilla chips are poor at best. More care needs to be taken with this, especially since the chips are often the first thing you taste in this type of restaurant. Service can also be a bit slow and non-attentive. No clue why they don't take care of these seemingly easy fixes. It would change the whole experience. read more

Always a great meal! The Camarones a la Diablo are always perfect. Drinks are always spot on and service. I read a few reviews that the food comes out slow, but it's made to order... Worth the wait. read more

Panchos Mexican Restaurant - Mexican Near Me - Pittsfield, Massachusetts

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