The office staff is incredibly rude. The office manager said that I could not be a patient there…read morebecause I did not schedule a checkup. They were very rude about it and I needed to be seen because of an abnormal breast exam, which they knew about. Horrible office staff.

Dr Brian Nguyen was recommended by a friend and I found him and his staff to be first rate…read more On my initial exam, he spent an hour going over all my meds, reviewed my previous procedures, provided me with referrals to nearby specialists and submitted new Scripts to Walgreens for updated meds. Oh and btw, he had time to spare for a full exam. I found him to be extraordinarily thorough, while also being adept at listening and understanding of my medical needs. Nice! Five Stars.

I've been seeing Dr. Holzer as my primary care physician at the Temecula office for several years,…read moreand she has truly been a breath of fresh air in today's medical field. She's knowledgeable, compassionate, patient, and has a remarkable ability to really listen, ask the right questions, and explain things in a way that's easy to understand. I've never once felt rushed during an appointment, which is incredibly rare these days. She takes the time to look at your entire medical picture, making sure you're up to date on screenings, recommended tests, specialist referrals, and everything in between. Her thorough, proactive approach gives me great confidence that nothing is being overlooked. The only downside to the practice is that they don't offer a patient portal. That said, Dr. Holzer and her staff more than make up for it with their outstanding responsiveness and follow-up. Phone calls are returned promptly, questions are answered thoroughly, and I always feel well cared for. It's clear that everyone in the office is committed to providing exceptional patient care. I highly recommend Dr. Holzer to anyone looking for a primary care physician who is both exceptionally skilled and genuinely caring.

I have been with Rancho Family Medical since moving to the Temecula Valley in 2000, I have had 3…read moredifferent Doctors. They have been ok, but not overly caring or concerned. Since I'm in my 60's now thought I wanted someone with more concerns overall. Read some good reviews about Dr. Holzer, so I switched to her. First visit was amazing. She spent a lot of time and asked Many questions. She ordered blood work, tests, and did a couple of referrals for concerns. Really felt that she listened and cared about my health and concerns. Very glad I switched.

Dear Dr. Gonzales, I…read moream writing to express my disappointment regarding my recent experience when attempting to schedule an appointment with your office. During my conversation with Angelica, I found her to be rude, dismissive, and unprofessional. Rather than listening to the reason for my call, she repeatedly interrupted me and spoke over me whenever I tried to explain the situation. Instead of helping me schedule an appointment, the conversation became argumentative, which was both frustrating and unnecessary. As a patient, I expect to be treated with courtesy and respect. Unfortunately, this interaction left me feeling uncomfortable and unwelcome. I should not have to argue with an office employee simply to make an appointment. Because of this experience, I am requesting to transfer my care to another physician's office. I also ask that you review this incident, as I believe no patient should be treated in this manner. I appreciate your time and hope this feedback helps improve the experience for future patients.

I love this doctor and all that work there!! They take very good care of me. Thank you, guys!!!read more

I have seen some of the negative reviews about Dr. Stanford and his staff, and I find them to be…read moreunfair. I shopped around through many physicians before I found Dr. Stanford and I have now stayed with him for years. His thoroughness is excellent. On at least two occasions, he spotted potential problems and referred me to excellent specialists, who then caught problems early. Moreover, I have always found his staff to be friendly and of assistance. I have a PPO and can go to any physician, but both my wife and I are sticking with Dr. Stanford.

Horrible doctor and rude lying staff. Lied on medical records. Lied about free reports after only…read more2 awful visits i left but came back today just to pay so much for 2 medical visits. Taking him and is illiterate staff the the medical board, and charging him for defamation of character. Never again. Please beli6every word I say. Biggest moisture of my life in so called medical care. Plus demanding i come in weekly to get a pee test. When other cups of urine unmarked were sitting on the bathroom counter. Horrible

Dr Nguyen is a compassionate Dr who takes the time to listen to both my husband and myself…read more He remembers facts, and details that most doctors do not take the time to care about. Being diabetic with many old surgeries turning to arthritis,his compassionate demeanor is worth it's weight in gold. Good human, great doctor. Thank you for staying near temecula.

I used to be a patient of Dr. Stephen. As requested by the United Healthcare, I sent Dr. a form of…read moreChronic Condition Verification Form on 08/13/2026 to request him to verify and turn it to United Healthcare before 08/31/2026. I made 4 times to call in and 1 time to come in the office to remind him; but he fail to turn in on time. Consequently, I lost my plan with the United Healthcare. So, never to go with this Dr.

I am so happy with the care I have received from Dr. David Nguyen and his staff. From the time I…read morescheduled my fist appointment, I received kindness and professionalism from Carrie. Unfortunately, the day before my first appointment I ended up in the hospital and had to cancel. The staff was so understanding and got me in right away once I was discharged. Cassandra was my first in person contact and she is great! So sweet and very professional. Dr. Nguyen is absolutely wonderful. I have a pretty significant medical history. He listened with such kindness and compassion. I never felt rushed and I am so happy to have found a new doctor that truly cares along with the staff. I also needed a referral and they had approval from my insurance the same day! I highly recommend Dr. David Nguyen. I can't thank him and his staff enough for such great care!

Extremely disappointed with the level of care and professionalism here. Dr. Nguyen's office is…read moredifficult to reach and the front desk staff, specifically Desiree, is unprofessional and confrontational. Despite having documented imaging (MRI/CT) of a back injury, the treatment feels dismissive. They lack flexibility with appointments and seem more focused on billing for notes and redundant vitals than on patient comfort or resolution. They even lost the record of a previous telehealth visit I had with the doctor. Once my current treatment is over, I will be taking my business elsewhere. Avoid this office if you want to feel heard and respected.

I never leave reviews and this place really deserves every one they have. The rudeness and…read moreunprofessionalism in that front office is insane. I wanted to give them the benefit of the doubt even with horrible reviews already but let me tell you, their reviews are well deserved. Most unhelpful brats I've ever spoken with

This is by far one of the rudest drs office my husband and I have been to. We've never gone…read moretogether so the fact that we go separately and still don't like this office says something. The front office staff is sooooooo rude and unwelcoming. I went one day to pick up something and it says they open back up at 1.pm. I looked online and listened to their hours when I called. So of course I get there at 1, time passes and still not open. I knock and knock. Finally after 1:10 I see movement. Knock on the door no one answers then I knock on the glass and finally someone comes and says we don't open till 1:15, funny cause on the door, online and when you call it all says 1, she gave me so much attitude. My husband has dr schoonmaker and he was never happy with him. Very rude and judgmental. I had Bianca, she doesn't seem very friendly or warm. She's in and out and kinda just cold. The only person in that office that is nice is Keona (idk how to spell her name) but anyway we finally had it with bad service that we are no longer using this dr office and I suggest you don't either. Terrible terrible terrible.

Esmeralda is very rude and disrespectful her bedside manner is very bad. Dr Scoon is very…read moreunpleasant to see! I also don't care much for Bianca she is very rude!! I don't recommend this medical Office to anyone run!

Rarely do I take the time to leave a negative review, however if anyone reads this and it's helps…read morein guiding them when choosing a particular medical group or primary then I've saved someone's time and energy. Apple Medical Group in Menifee, CA is a joke! I've gone through 3 primary doctors and each one was a complete surprise. I guess I'm just supposed to know when they change doctors. The receptionist, who is someone I'm not familiar with either, calls me about 3 or 4 weeks ago letting me know Dr. Schoonmaker wants to see me.... ?....ok I thought I saw Dr. Kingsley?? Not anymore. Ok, appointment scheduled for Monday April 10th. Fast forward to Friday April 7th... I get a call letting me know that I need to get a hold of my insurance and change my doctor over to Schoonmaker, as it shows Kingsley. At this point I'm EXTREMELY irritated, I've had this appointment booked for how long? and you're calling me on a Friday letting me know I need to take care of this when my appointment is on Monday. I get a hold of my insurance on Monday morning and they cannot change it to Dr. Schoonmaker because he is still pulling up under the prior address he was at. My insurance agent called the receptionist at Apple Medical (Menifee) and explained that and they still wouldn't allow my insurance to use him because of that. I couldn't believe it! The receptionist used what minimal IQ she had left to call me and try to book an appointment! *The ONLY 3 people that ever knew what they were doing there were, Nicole, Brandon, & Gisele

Since I retired and moved to Lake Elsinore, I needed a doctor closer to home. My brother, who is an…read moreinsueance agent, helped set my Medicare and health insurance. Dr.Richard Lam was chosen for me and I love that he listened to my problems. i feel that I finally found a doctor who is helping me. The wait to see Dr. Lam was never long. the clinic is clean and the staff friendly. The assistant doctor is very friendly and helpful as well.

I really like Dr Lam and his staff. I don't see him as much as I see Crystal Summerlin Physician…read moreAssistant for the Dr Doctor. She's so caring and thoughtful to ask all the right questions she's always on top of her work. The staff is just always on top of their game when you need medicine or an appointment. Thank you John M.

He's been GP for me and my adult son for years, and now for my daughter now that she has aged out…read moreof pediatricians. Besides being a great and thoughtful doctor who always recommends food and lifestyle changes before drugs, he's a wonderful person. I can't say enough about how great he is.

Recommend by an Orange County Med Group and a local associate. Reviewed his background and knew…read morethis is the environment we (spouse) wanted to be a part of. Stopped by office spoke with very efficient staff members. Confirmed with my insurance, acknowledged Dr Madrid as our PCP. Provided complete enrollment materials. Appointment confirmed. Dr Madrid was a pleasure to meet. Set my schedule, we are off and running. Looking forward to a healthier new year.