The office staff is incredibly rude. The office manager said that I could not be a patient there because I did not schedule a checkup. They were very rude about it and I needed to be seen because of an abnormal breast exam, which they knew about. Horrible office staff. read more

Dr Brian Nguyen was recommended by a friend and I found him and his staff to be first rate. On my initial exam, he spent an hour going over all my meds, reviewed my previous procedures, provided me with referrals to nearby specialists and submitted new Scripts to Walgreens for updated meds. Oh and btw, he had time to spare for a full exam. I found him to be extraordinarily thorough, while also being adept at listening and understanding of my medical needs. Nice! Five Stars. read more

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The doctor's office staff is very disrespectful as they went out of their way to cancel my appointment when they have the VA authorization. I would never suggest nor recommend a doctors office who doesn't care for patients. I would never recommend or suggest them for care. read more

I'll start by saying the Jasmina Dillard, Erin Star-Romero,PAs, Dr. Christina Nguyen and Dr. Hozier are beautiful people and great medical providers. That said, it would be remiss of me not to speak on the front office staff. Dr. Brian Nguyen's front office is staff is some of the rudest and unprofessional essential workers I have ever encountered, namely Winnie and Danielle. I have been a patient in this office for at least 19 years and I can honestly say that I am disappointed how these folks treat the patients over the phone. My intention is not to have these two be a reflection of all staff's behavior because this has not been my experience with everyone. read more

Very efficient - Doctor is thorough, patient and kind. Very glad I found Dr. Nguyen!

FRONT DESK-Menifee: I've been sick for 9 days. Called my doctor to make an appointment. Thankfully I was given same day appointment. Drove 35 minutes to this location. At 11:30 I'm told by the from desk receptionist my insurance doesn't cover. I immediately call my insurance to get the problem fix. I immediately call my insurance and get it fixed by 11:50. I was told I couldn't be seen till Monday!!!!! There was 10 minutes left. doctor's visit is 5-10 minutes max. No wonder this office has low rating. I really like my doctor and will give it another try but Temecula office only. The front desk should have giving me the option to be seen without insurance or could have checked my coverage earlier since I was their last patient!! I've been a patient for more than 7 years. Hope doctors talk to their staff and this improves!!! read more

I have been seeing doctors and physician assistants For several years now. They always give me the amount of time I need to address any and all issues I may have. If they order any kind of blood test or x-rays, I always get a call with the results as well as what their recommendations are for next steps as needed. I don't have to go in for a second appointment just to get results. The front office is great. They will take messages to pass on to the doctor and will call me back with their response. They are always very courteous and professional. I have never experienced any issues with this practice, regardless of who I've seen. read more

I had a bad experience with my doctor's office. The office manager had me feel less than a patient. More like she controls every aspect of the office. It doesn't matter that she's married to the managing doctor. She shouldn't interject herself into a patient's interaction with their doctor. I was highly offended. I don't even talk to my Veterans at the VA Medical Center where I work at. read more

My husband and I have been patients here for over ten years. We are very grateful for the compassion, professionalism, and treatment we've received at the Menifee office. In particular, our PA ErinStar Romero has been a blessing. She always takes the time to listen and finds a way to settle my nerves and makes me feel better. My family was hit by COVID and we were able to get through it with the office's help. So grateful for all the medical and emotional support they provided us! I can not recommend Dr Brian Nguyen's office enough. read more

I just called the office to try to schedule an appointment to be seen and off the bat the lady who answered the phone was extremely rude and giving me attitude the entire time we were talking. After a few minutes of dealing with her I decided to let her know that I am just going to find a different doctor because if I am already being spoken to with such bad customer service I would definitely not want to go there to be seen regularly. The minute I let her know that I changed my mind and let her know that she has been rude the whole conversation she interrupted me and said, "okay" and hung up. I have never dealt with such rude mannerisms over the phone to have to go on here and provide a review. Please make sure your staff knows that customers can sense a bad attitude from the minute they answer the phone. read more

Dr. Nguyen has been my primary care physician for about 6-7 years now. From the first visit until now, it's always been a great experience. He and his staff always take the time you need to make sure everything is explained and you have all of your questions answered. Over time I've seen Dr. Nguyen, Erin Starr (PA), Jasmina (PA) and now Dr. Holzer this year, and they are all excellent. My wife and I will keep going here and we even made sure that he was In The Healthplan network before we chose our plan this year. I'd recommend Dr.Nguyen and his practice to anyone. read more

I cannot in good conscious recommend for anyone to see this doctor. I don't think I can honestly say what I really want to say because based on the doctor's personality, I am afraid to do so. I have never been treated so badly by a doctor. It was my first time seeing him, and it was a horrific, traumatic experience. From my perspective, I feel like I was yelled at although I'm sure the doctor would say everything he did was perfect. I have never before needed to ask a doctor if we could calm down the energy in our conversation. I have also never had a doctor say, "I don't appreciate you talking to me that way. We're done." He then bolted from the exam. I was then taken to have blood drawn, but the Phlebotomist said she could not draw the blood because I was shaking so badly. So let me say again, I cannot in good conscious recommend for anyone ever to see this doctor. read more

Lazy or incompetent dick! Just needed pre-authorization's for some medications that I've been taking for years under his care, and was informed they'll not be doing it anymore. Called my insurance company and changed my primary care physician to many other better Dr.s out there. Would not recommend him read more

Unfortunately the owner of this practice does not realize the nightmare of support staff and or clinical staff he has working for him. Some not all, are disrespectful. The front office is disrespectful, the medical assistance are disrespectful not only to patients and so sadly they are mostly geriatric, but also staff. They know who they are. I would suggest to whomever is managing the office x2 actually supervise and observe behaviors. I will not recommend anyone to be seen here! Anywhere I can post a review regarding this office, it will be done. read more

Horrible patient care. On call provider unresponsive to messages after multiple calls. After hours Message indicates a provider will return your call within 30 minutes. I've still to receive a call back and it's been days. The PA in this office has messed up on my care 2 different times, this was the final straw. Time for a new Dr. Use caution when selecting someone to take care of your healthcare needs. read more

I am unhappy on how this place help out my mom .. my mom was ready to go the hospital to get surgery ..she was in pain and uncomfortable and this place didn't even do their job.. she is my MOTHER SHE IS MY WORLD ..THANKS FOR NOT DOING YOUR JOB ! BUT I GOT THE HELP SHE NEEDED!! read more

The staff in this clinic is amazing!!! Danielle at reception and Lori, the referral coordinator are absolute life savers! I can't say anything more positive about them. You will definitely be treated well here!!! read more

Can't say enough about this place! Extremely nice staff and very peaceful waiting area with a beautiful column fish tank. It's in a building that also has other services such as blood draws and radiology. Dr. Nguyen was very nice and took his time with us. The staff now knows us which always makes it nice to go back! read more

This is the worst doctors office I have ever been to. I advise everyone do not make this your office of choice. They have given me such a hard time since the first day I went. Not to mention you won't ever see the doctor Brian Nguyen. He seems like the kind of doctor the opens a bunch of offices and throws physician assistants in them to treat the patients. At the very least I get to meet the actual doctor at the other offices I've been too. The OBGYN's that they have been referring me to are just horrible.. They have me on hold for 15 and are still rude during the conversation and they cannot see me until months later... That's ridiculous!I'm so sick to my stomach with these people. What a way to treat a pregnant lady, choosing this primary care doctor was such a big mistake. read more

If anyone is thinking about bringing their love ones or themselves to this doctor. Don't!!!! They are a bunch of arrogant, pompous individuals that definitely do not have the best interest of their patients. On my first visit there, the female doctor (?) Told me she supected I might be on cocaine. I looked up and realized the examining room had a light bulb out, similar to the doctor (using the word loosely). What type of professional would say that to a patient during their first visit? I should have bolted out the door after her rude, odd condesending remark but I thought I would be the bigger person. Then, without prescribing an alternative medication, they decided to not refill my Xanax prescription. They did not communicate with me or feel it was part of their Hypocrite oath to do so. They obviously weren't the least bit concerned about a 64 year old women going through terrible withdrawals after taking this medication for panic attacks for the last 5 years and abruptly not having it. I found this so unprofessional especially because I just had a medication appointment one month prior and nothing was mentioned. I called their office four days in a row regarding the prescription issue. The receptionist said the doctor returned my call but that was a blatant lie! I hope she gets paid a bonus for intercepting all their unprofessional matters. What scares me the most is the fact that they work primarily with geniatic patients that don't have the ability to speak up for themselves regarding their healthcare. I'm sure the staff thinks it's humorous being condesending to patients. I have never met Doctor Nguyen but if he's anything like his staff he should get out of Dodge before he has a major lawsuit on his hands. The female doctor definitely needs to go to a proctologist and get that stick out of her ass. I'm sure I can recommend the perfect doctor for her. Please take heed to this review before someone is seriously affected by their appalling actions! read more

Please correct the name of the road that Dr. Nguyen's practice is located it is "Haun" I will be going to thst office and have been referred to Aaron Starr I hear GOOD things and can't wait. read more

Staff is unprofessional and uncaring. I would never recommend this office and am seeking another medical "professional" office for my 90 year old father. read more

Staff is definitely the problem. I 'spoke' with Yvette yesterday - she raised her voice to me, was belittling, and rude. Go somewhere else if you actually want to care for your health. read more

One of the worst doctor experiences. Too much wrong with this doctor and staff to be able to elaborate in such a short space here. The city is filled with much more competent and capable doctors. Trust me, go elsewhere for your care. read more