Above and beyond. True customer service…read more We were recently traveling through Kansas City and pulled into the county campground. While setting up, we discovered water leaking from the rear of the unit We figured something must of broke due to the terrible holes on east I435 I tried a national service who had a bunch of questions that had to be answered and then told me someone would call I hung up and called KC RV. I reached Dwayne's wife out on the road who gave me Dwayne's cell. I called and picked up right away. Mind you 20 minutes before closing time We discussed the issues and possible solutions over the next hour He told me he would come out no matter what time if needed I told him I'd let him know in the am I texted him first thing that all was good. He responded back with in minutes So, if you are in the east side of Kansas City, I highly recommend you keep KC RV in mind. He's a local guy with family taking care of campers, quickly, fairly providing excellent customer service I personally support the local guys keeping them in business. Please do the same Safe travels Forrest

Incompetent. They ordered the wrong parts twice for my pop up camper. Assured me it was fine to…read moretake in a trip. It was not. Had to pay a mobile mechanic to lower it so she could bring it home. They ignored our follow up calls and texts. Shady people.

Great friendly service. Got us in for our RV winterizing quickly. Prices right in line w other rv…read moredealers. Will be back Thanks everyone!!

The staff is very friendly and said they pulled my RV in the bay during the rain hence the 2-star…read morereview, but I feel I am being generous with that. I was scheduled for a Sealtech test and it took 2 1/2 weeks to complete from drop off to pick up. I was promised it would be tested and then got another call about testing soon and then a third call about testing soon. She sat for an entire week while the techs were at training and it was not relayed to the service office staff who schedules appointments. Then another four days before the test was completed and then nearly another week for repairs to be completed. Nate actually said to me "If I am being honest..." I said I hope you are always being honest with me. I was promised the rate of $99 per hour for labor and was charged $199 per hour which I did not notice until I got home and had a chance to look over the bill. My fault for not looking upon pick up, but I was in a hurry and I trust people in business to do better. Lesson learned. Also, I asked for a marker light to be repaired and that was not completed. Was offered a free drawer latch repair as Nate had "One of those sitting in his office desk" and that was not completed. I was told I needed a new back window as it was the probable cause of the leaking in the back wall, and no photos were sent from the Sealtech test to verify the accuracy. I was told pictures of everything would be sent. I had to call them back two days after being told about the window replacement to ask for the estimate of the window to be sent over along with the pictures from the test. Overall, I am not satisfied at all with my experience. I feel I was not an important customer and my needs were not met. Poor business is being done here! Unfortunately, I will not return to Unlimited RV for any servicing or future financing. They lost quite a bit of business as I would have brought my RV back to them for the next decade (9 years left on the loan) and beyond as they are located right in between my home and the storage lot for the RV.

Do NOT use this company....poor customer service and a scam. I paid $150 for a repair estimate to…read moresubmit to insurance and never received it and communication just stopped after that.

Getting repairs done can take a VERY long time and then getting a bill for twice the agreed upon…read moreprice. Next you find out that the work is less than satisfactory and have to have it redone. Next time I will definitely get my work done by a Red Seal mechanic so it is done right!

It's such a pleasure to find a business that still does things the old way. Randy showed up way…read moreafter hours and worked to fix our air conditioner. He came by the next day and has called to make sure we are working and doing ok. We are very happy with his service and would recommend him to anyone in the greater Kansas City area. Highly professional and really cares about the service he provides. And his staff was extremely helpful as well! Thank you Randy for all your help. made our stay here , when the temperatures were in the 90's survivable! Jeff and Chris Jackson

Randy is the best RV Repair company in the Kansas City Meto area for all repairs and maintenance. I…read morehave known Randy since 2019 and would not go with anyone else. You can not go wrong using him and his son for your problems. They care about you and your RV and are very reasonable about the labor cost. I give them a five-star.

I can't say enough nice things about Central Body! The funny thing was I didn't even go there. Due…read moreto a major storm overnight, I had some damage to my camper. I called Central Body to get some info and discuss my options. I spoke with the manager Kathy. The very next day I called back with a few more questions and spoke with her again. From the moment the phone was answered to the very second we hung up the phone both times, Kathy was absolutely AMAZING! Very knowledgeable, 1,000% honest and respectable which was very appreciated and a pleasure to hear. At the end of the day, she did give me her opinion and advised me on NOT getting our camper fixed due to the damage, the year of it and the worth. So, she did turn away business yes, but what she did was save us a HUGE HUGE hassle in the long run and allowed us to make a smart educated decision on what to do. And she also gave me a few tips on how to do an easy diy fix to get us by for a little while until our brand-new camper arrived which was on order. I hope and pray nothing happens with our new one, but if for any reason it does, Central Body is the 1st place I'm gonna go to especially if Kathy is the one that helps us. Super trustworthy and I wouldn't have any doubt about being a customer in the future if I needed to!

From the owner: Central Body Company specializes in auto body, collision, camper, motorhome, trailer and RV body…read morerepair in Nebraska, Iowa, Kansas, and Missouri. After an accident, whether it's a fender bender or a more serious collision, it can be overwhelming to deal with repairs, insurance claims, and repair estimates. Let us alleviate the stress of collision repairs. By working with our repair professionals at Central Body Company, you receive dedicated service no matter what the issue. Our highly-skilled body technicians are equipped to handle your auto, boat, and RV body repair using cutting-edge techniques and all of the latest equipment and tools.

We bought a Grand Design Solitude 344 GK-R last year and have been so impressed with this place…read more They have never once failed to go above and beyond for us. The sales experience was a once in a lifetime deal with Steve Bloss and the service after the sale has been above and beyond. Lisa Kent has gone out of her way to help us repeatedly. I can't say enough good things about her. She is an asset that they couldn't do without. If Barry Lawson reads these I hope he passes onto Lisa what we have said. She has helped us when we were at our wit's end and made ownership of this trailer a real pleasure even when it had to be in the shop. Donnie Simpson has also been a fount of information for us. I would not hesitate to recommend Lifestyle RV to any of my friends, or family. They have gone way out of their way for us. If I were to ever buy another RV this would be the first place I would shop...probably the only place. Incidentally, Grand Design Customer Service has really come through for us with their suppliers when they didn't want to stand up for us and replace defective equipment. I don't think you'll ever beat this business, or the products they sell. I'm very pro Lifestyle RV and Grand Design.

‍ ugh, this is upsetting but we are very disappointed in how they do business. My husband and I…read moretravel with our Travel Trailer. We were home after a long stent in Nevada for my husbands work. We had a water leak in the back of the camper. We specifically wanted to get this fixed so, since we had time we scheduled an appointment. Along with other things like lights, electrical, outside kitchen and grey pipe needed some maintenance. They assess and say it totaled (the floor is damaged due to the water leak) we should get a new one... No, we don't want to do that. We have extended insurance which Helps. They say they identify the cause of the leak. They keep the camper for about a month maybe a bit longer. So we pick it up after they are done.. about $10,00 worth of work. My husband and I leave for another job.. we hook up, water starts spewing out of under our camper!! Fixed the leak? Identified the problem?? I think not. Long story short they "bypassed" the water heater and didn't even look at it. Nor did they hook it up to see if they fixed the issue! I WISH I would have taken pictures at its state when we got it back. Nails, towels, screws and dirt ALL OVER THE PLACE! Now, they want to say they did nothing wrong! You didn't do your job! Nor did you check your work so no you didn't break the water heater but you HALF ASSED YOUR JOB and didn't check to see if you actually fixed the problem. We also had a new leak in the bathroom sink where they didn't attach it securely.. they would have know that if they hooked it up again to water!! Don't use these people for maintenance on your Rv or TT. They won't even admit to doing a shit job. They paid for a maintenance man to come out and check it out. They should be responsible for everything but NO they won't take responsibility. So we are assed out money due to their negligence. This is what I got back.. this is $10,00 worth of work.

I explained in detail what I needed for my RV as far as the electrical the technician showed up…read morelate and took all of 15 minutes only inform me that he needed my camper in the shop , I was quoted a price almost three times the original from another company estimate "which shorline staff said was rediculus. I was then told that I would receive a refund of the deposit and service call , of which I had to contact my financial institution to resolve this issue."" I recommend hiring a private contractor "" never use shortline again.

Twice the quoted price with no warning, 3 times longer to complete the services, and quality was…read moresuch that there were more problems after than before. Would not recommend for any Marine type work as they outsource most of that anyway.

Overall the experience was quick and easy. Steve was friendly and made it a mostly painless process.read more

Horrible experience buying a camper. They make promises they never deliver on. What you take with…read moreyou the day you buy it is all you will ever see from them. Don't shop here.

First time camper purchase. Multiple employees over multiple visits took time to explain things and…read moreshow us around a lot of campers. Very knowledgeable and friendly people. Ask for Kyle or Clint!

Horrible customer service especially with the GM Sean, we recently purchased an rv through liberty…read moreRV and we've only had our RV a week and the A/C stopped and now we can't get an answer from liberty RV and how long this process will take to fix it. We get no returned phone calls or updates. I don't recommend buying from this place and take your hard earned money somewhere else