This is another update to a review for Keystone Exterior Solutions and the owner, Ron Dawson…read more In 2020-2022, KES did extensive work in my house - adding a patio door, then replacing it after a flood, along with another new patio door, windows, new exterior doors, kitchen floor and outside patio. I was a great customer, accommodating to his schedule, tipping his staff, paying on-time. January 2025: He contacts me to explain how there is a major manufacturer increase in prices and to act now to take advantage of that deal. I was in the process of planning a major renovation for the second and new windows would have been perfect. I paid him a deposit of $6,900. Again, KES has done major work at my house, and I expected him to follow through. Since then, he has done nothing by lie, ghost and ignore me. I have reached out to the manufacturer, and I am pretty sure that they will no longer do business with KES after my complaint. I have submitted a complaint to PA Better Business Bureau. KES did not respond to the complaint, here is the link: https://www.bbb.org/us/pa/norristown/profile/general-contractor/keystone-exterior-solutions-llc-0241-236008572/complaints KES has a "F" rating with the PA BBB. I have sent him a certified letter, and never had the receipt returned. I have submitted a complaint to the PA State Attorney General Bureau of Consumer Protection, but I do not expect him to respond to that complaint. The other day, I drove through Norristown and went by the address of KES only to find it occupied by another business, Mr. Storage. I contacted them and was told that KES moved out of there a few months ago. All my attempts to contact him via mail, either directly or indirectly, have been in vain because the company is no longer there. Please, PLEASE, do not do business with this company or Ron Dawson. He is a thief, plain and simple. Why would he move out of his warehouse and not update his address on his website? Why would he treat a great customer and a veteran this way? KES has $6,900 of my money and I have never received any of the goods or services. I have a signed contract and will take the necessary steps to enforce the contract or have the deposit refunded. I will continue to update this review as my situation progresses.

We gave a deposit of 10,000 on 2/21/2022. $5,000 of which was for a roof deck project which…read moreincluded railings, a new door cut into the wall. $5,000 was a deposit on painting the exterior, stucco and wiring the chimneys, putting exterior lights up that we purchased including building new wood backplates, putting up shutters, and painting our porch. Paid an additional $6,000 when the porch was painted, lights up, and exterior painted. Paid for shutters because they were still on backorder. Less than a year later, the porch is peeling up. The chimneys were supposed to be wired and stuccoed, they were just stuccoed. They cut a hole in the wall where the roof deck door was to be installed and left it filled with large gap sealer. We also have had water coming into the attic for months since the roof and chimneys were installed and the contractor has failed to inspect it, with his offered "lifetime guarantee". We would have had a chimney service install a cap if it was verified that was the cause many months ago and now have significant damage to our plaster ceiling that we will need to get repaired. The door has allegedly been on backorder since we put the deposit down on 2/21/22. At this point, we asked for our deposit back, as the work was questionable and contractor refused to get permits without additional cost to us, and it should not have taken this long. We could not wait any longer with $5,000 tied up for well over a year on a door that's been on back order for 14 months. We offered to pay for the door at cost, with proof of receipt and order number that we could verify with the door company. The contractor refused. Contractor is still refusing to return the deposit for the roof deck. We would like the shutters we paid for hung, the porch sanded and repainted (was never sanded), plaster in attic repaired and our money back from the deposit. We have contacted the District Attorney, BBB, and local court. The DA and BBB were unable to contact company. The local court when to serve at business address and found it to be an unmanaged garage.

REVIEW: Age has caught up so there are some chores I have…read moreto contract out. The majority of referrals from Nextdoor to Thumb Tack have been bad. Well I lucked out on this one. Hired Pristine Exteriors to do 15 house windows, its frame (the entire window) and got an estimate from Jay Hughes. Reasonable. He spent about five hours and did an outstanding job. He got his work ethic from his time in the Marine Corps and those core values by the grandparents that raised him. I can't say enough and am completing every review this baby boomer can figure out.

I have to start this review by stating I normally only write positive reviews for deserving people…read moreand businesses and would not normally leave a poor review which could adversely affect a business which potentially was simply having an off day. This is not the case with Jeff Kunkle and Pristine Home Exteriors. This needs to be shared in hopes of preventing others from making the same mistake. I hired Jeff Kunkle and Pristine Home Exteriors in April 2024 to address a leaking roof and water damage on the front of my house. Work began in May and continued for months. Although the work itself was sloppy on the finishes- "Pristine" is an incredible misnomer!- and Jeff often did not respond to calls or show up when he said he would, for the most part, the work was being completed and the leaks had stopped. This began to change when the invoices were mostly paid. When that happened, calls/texts were left unanswered and days on-site became few and far between. What's more troubling is the issue with the windows. I was told I needed new windows, at a cost of over $7,000 for both the windows and installation. Initially, I was informed that the windows would take 10 weeks to arrive, which seemed odd but not concerning at the time. After the wait,I was told the windows had arrived in the wrong color and could not be painted without voiding the warranty. Then, the story changed again: I was told the windows were never actually ordered, and that an employee of Jeff's had left town with the money. The inconsistencies in these stories grew more unbelievable over time. Furthermore, it turns out that the windows were never even necessary, and Jeff now admits he owes me a refund for this, which I'm sure I'll never see. We were left without repayment, an unfinished front of house, and unfinished roof ledge and owed money for the windows which never arrived. I have similarly left feedback with the Better Business Bureau and will pursue small claims court to recover my losses. Please stay far away from Jeff Kunkle, Pristine Home Exteriors or whatever business is subsequently spun up when this one is bankrupted.

My roof was nearing the end of it's lifespan and looked terrible, so I starting searching online…read morefor a roofing company to hire. I was completely in shock when each company I had out all gave me wildly different quotes with price ranges all over the board. On top of that, I was very uncomfortable with the everyone's high pressure approach and demeanor. I don't like to make decisions quick and wanted to take the time to weigh my options. My search was looking like a complete waste of time until I came across these guys on yelp. Their quote came almost instantly and the price was nearly 1/3 what other roofers wanted to charge me. The warranty for shingles seemed solid, which is all I was concerned about, so I figured I'd give them a try. Installation day came and everything seemed good (I watched from the ground, I'm afraid of heights lol). Removing the old roof made a huge mess but the guys searched the yard making sure each piece of trash and every nail was picked up. The new shingles look so much better and were able to withstand a pretty heavy rain storm we got about 2 days after install. If I had to replace 10 roofs, I would hire these guys 10 times. I couldn't find a better a price and after seeing the finish product, I feel like I got a great deal. I've recommended these guys to 2 of my neighbors and both hired them and had the same result.

Zephyr and his crew helped my husband and I gut and fully renovate our 2,200 square foot row home…read morein Pennsport, a small neighborhood within the city of Philadelphia. Although he was priced slightly higher than the other contractors we obtained pricing from, the quality of his work was worth the nominal difference in pricing. I am an architect and my husband a user experience designer. We were very selective about who we choose to renovate my first own home. Zephyr worked with my husband and I throughout the entire process. He coordinated all new plumbing and electrical re-wiring (with a licensed plumber and electrician), made suggestions when we were trying to mitigate a fast-paced decision making process, and executed the work on-time and on-budget. Being involved in the trade, I cannot stress enough how difficult it is to find a contractor who is reasonably priced and does the job right. I will be working with Zephyr again on my next project. This particular renovation included the following to give you an idea of the scope of the project: * Refinishing original wood floors * 2 new full bathrooms * Complete replacement of all interior walls and ceilings * New electrical through-out * New plumbing through-out * New roofing * Brick re-pointing * 20 new windows installed * Insulated all exterior walls and roof * New Kitchen

I have worked with bad contractors, and I have worked with Mitchell Custom Concepts. I will never…read moretrust my home to anyone other than Mitchell Custom Concepts again. We bought a fixer upper in 2008, and immediately hired a contractor to update our bedroom and bathroom. They burned us, and left us with leaks throughout the house. We ended up finishing the project ourselves, but not aware of some of the leaks and damage left behind. After this experience, we were hesitant to try again, hearing so many other peoples horror stories of their own with contractors. Finally the leaks became too much, and we needed to address them as well as move on with construction of our home. We were referred to Zephyr, and after his recent completion of our kitchen, we have already asked him to put us at the end of his list for our next project. What it will be, we haven't decided yet. But we have a whole house for him to repair, so we have something that needs to be done no matter what the order of repair is. Zephyr is very straightforward, and he is a perfectionist. He will give you advice along the way, and you should listen to him. He ripped out our kitchen, found multiple issues with leaks coming from our bedroom above (where the previous contractors installed french doors improperly), so he addressed that by taking out the doors and installing a new wall with windows. He replaced all our support beams in the kitchen, as well as added support so that we could build out on the 2nd floor. We told him our goals for the house in the long run and he prepared the house for those projects while working on it now. For example, we want to add a bathroom to our bedroom, so while he had the walls ripped open, he planned where the pipes would go and built enough room in that wall so that his next job would be prepped. Zephyr said he would have our kitchen done in 2 months and he delivered. Mitchell Custom Concepts may give you a higher quote than other contractors around, but they are worth every penny. Your project will be done properly, and by people who know what they are doing. Zephyr's whole team is great to work with. Whether Mike or Ian are at your house finishing something up, you can rest assured you are in good hands. Zephyr's vendors he uses for windows, floors, materials are all vetted and you know you will get quality materials/work from anyone he uses. We especially love our floors. Zephyr had his floor guy come in to sand and lacquer our floors, and I am beyond happy with the result. Before Zephyr and his team worked on my home, our basement would flood with 1-3 inches of water during rainstorms. Now, we don't get any standing water at all. Zephyr understands that your house is an investment, and he will address your biggest problems first, then work his way out. With us, he addressed all our leaks before we did any cosmetic work. I live on a pretty nosey South Philly street where all my neighbors watch whats going on with the rest of the neighbors all day long. Well, all I heard from my neighbors was "Your contractor was bringing in big pieces of lumber today. You must be getting a lot done!" "your contractor was here all day working!" and "Those guys working on your house are working hard. You must have hired good people". Yeah, we did hire good people.

I hired A&B to replace some joists on the first and second floors of my home. Instead of the $20k…read moreand two weeks time we agreed to, the project took 11 weeks and cost $60k. Also, I later learned that even though I was billed for permits, the city had no record of any application for permits. This means A&B also faked the city inspection, so I don't even know if the work was done properly. When I contacted A&B about this matter, I received no reply. I advise looking elsewhere for a reputable contractor.

Had an emergency with a roof leak and Anthony responded immediately and dealt with all my questions…read moreand even my ptsd from previous contractor experience that made me very nervous to try this again. But I'm happy to report that Anthony unlike several others did what he said he was going to do, when he said he was going to do it, and for the original price he said he was going to do it for. And he was even responsive via text which made this whole process even easier than call after call. Definitely recommend his business. He takes is seriously and acts with professionalism and genuine concern for his clients for a reasonable price, which is all you could ever ask for.

Greg, Lisa, and the team at Argentina and Sons Roofing have always been great. They did my parents…read moreroof a few years ago and we recently contacted them for some help putting on a chimney cap. They returned our call quickly and were out soon after. I'd recommend them to anyone looking for a roofer.

Argentina Roofing has done my home for more then twenty years. He has aways been professional and…read moreaccommodating in every job. If I could give more praises I would. One other thing his office personel are very kind and professional. You could not find a more professional and trustworthy roofer.

Roof Gurus recently redid the front porch roof/2nd floor balcony floor at my house. Their crew was…read moreexcellent and got the job done in a half day! The repair work included replacing a rotted joist and its header joist along with the brown board underlayment and the surfacing material. Impressive performance. This is the second time I have called upon RG to do work at my house. Mark, their Rep, is always very helpful and informative. He also shows up on the work site to check on progress.

I have a pretty complex roofing project (10 pitches, masonry chimney) and I hired roof gurus. They…read moredid the upgrade asphalt shingles. From Mike, thru Sean/Kody/Jesse/Jason all were extremely professional personal and just great! Price was good, they were very friendly/professional, and they daily did a very good clean-up. I did not mind that it took a couple of days longer then anticipated (weather did not help), but were meticulous and very good about communicating about their work. They took extra time to insure that the work around the chimney would do the job long term. I highly recommend them. I had a great experience with these guys

Will never use; not dependable and poor communication. Scheduled a simple job to paint sewer caps…read morefor noon on Thursday. Robert Irwin came an hour early, claiming he was in the area, and it was starting to drizzle. I looked out, and told him there was nothing coming down here. Since he was an hour early, I asked if he could wait at least 30 minutes in case it passed. He said he'll see, but would try to come back on Saturday. Less than 30 minutes later, there was nothing but sun. I called right away, asking him to complete the scheduled job, called again on Friday and Saturday, and have not heard back from him since. I canceled the job as I need someone who communicates and can get the job done.

I have utilized All Pro Property Services for snow removal for many years. They are extremely…read moreefficient - coming shortly after the snow fall begins and the again as many times needed during the storm to clear the driveway and sidewalks. I would definitely recommend this company. Bonnie M