I hope we never have to use an insurance adjuster again, but if we do, it will not be Frank from Palm Public Adjusting in Arizona. He is simply an ambulance chaser who is there only for his quick interest. From the moment he stepped foot in our home, he simply pushed his contract in my face and found every option to syphon the insurance settlement into his pocket. Never gave us clear estimates of what work will be done, and what it would cost. When we told him that we prefer to use our own contractors, he manipulated the insurance company to send the settlement check to him, cashed it without our approval, send us our portion, and stopped answering his phone. There were many supplements that the insurance company had to pay us, but since they were not as material as the large check, he didn't care to help us. He had cashed in his big check. I am 77 and my husband is 84. We hired Frank because we needed help. Now it feels like he took advantage of us. Never again! read more