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Palm Springs, FL

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Services - Palm Beach Wireless

Mobile phone body repair

Tablet body repair

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Ask the Community - Palm Beach Wireless

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AT&T Store

AT&T Store

(6 reviews)

Amazing customer service. Best store in west palm beach. Staff was amazing led by Israel. Star was…read morevery knowledgeable. And if you have any problems. They have answers

Go to any store but this one. The store in Boynton Beach is just 4 miles away…read more I walked in and the short chubby dark-haired guy didn't even get up from his chair and asked, "here to pay your bill?". I said no, I'm here to return a phone I just bought online. He rudely told me he could not help me with returning the phone, but maybe I could try another store (still not bothering to even leave his comfy chair). I walked out in a huff because the rep I had spoken to on the phone the day before said I could return it to my local store. I then called ATT from my car in front of the store and the rep asked me to go into the store again so she could speak with him about erasing my phone so I could return it by mail. He refused to wipe my phone OR speak with the ATT rep (he told me he was not allowed to speak with her, but she later told me he lied). She also said I should report him to ATT as she heard the entire exchange and thought it totally inappropriate with regard to dealing with a customer). I plan do so and also to leave ATT as a customer because of this type of confusion, attitude and "beyond poor" customer "service". More like customer dismissal. By the way, the other rep in the store did nothing to intervene on my behalf. If I owned that store both employees would be fired in a flash. 'Nuff said.

Palm Beach Wireless - itservices - Updated October 2026

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