I LOVE Sunchain tanning. Each spring I sign up for a Level 4 membership & get my base tan on before…read moreour annual beach vacation. I have considered using a salon closer to my house (as it's pretty far from my house) but every year, I talk myself out of it & return to Sunchain. I love the staff, everyone is always so friendly and addresses me by name when I arrive. The facility is always clean & I love how nobody is pushy about buying their lotions. I've heard about heavy sales pressure at other places... I can't stand that! I literally can't imagine using another tanning place. They have a wide selection of beds, their pricing is very reasonable. I have only used the stand up tanning bed. They also offer spray tanning, if you're into that. I like that you can manage your membership online- so convenient! If you're looking to get your tan on before your summer vacay, look no further - Sunchain has something for everyone!

Great beds, friendly staff, clean and good value. I highly recommend!! A lot of tiers and options,…read moresomething for everyone.

I love Palm Beach Tan... BUT... it seems that they're raising their membership prices too high…read more They have "lower level" plans, but those beds are very limited, so it kind of makes you have to get the higher priced membership so you actually can get into a bed that's actually maintained properly. My biggest issue is - and this has been an issue for YEARS with no change - their music selection just sucks at this location. There are only 2 stations and each plays crap music (once in awhile you may get a good country or classic rock song). Can we finally get that fixed / updated??

I have been going to this location for more than a year and I love it. The staff is really friendly…read moreand helpful. I love the new red light and sauna.

Taylor was the best!!!! i love this place. they're so sweet and are always willing to help !!!read more

If I could give zero stars I would. The girls are too young and uneducated, they just stare at you…read morewhen asking easy/ resonible questions like you just asked them the hardest math question in the world . Because of this the pricing process was not explained properly. The prices are not worth the services. They lie about having certain amenities at other locations , you then go to that location they say no it's at this one . They just all seem really confused and not properly trained. I pray you never have to deal With their fake customer service number that conveniently never answers, responds, or has room in their voicemail . Had to go to my bank for a refund after I asked to stop being charged and they continued to because the girl didn't properly take me out of the system. Edited to add the girls are also very rude , I used to live in California not too long ago and where I lived ,the top tanning salon had well over 100 customers that knew you and don't have to ask your name. They don't care here in AZ , they barely look at you. Hello basic customer service since you're sitting on your phone doing nothing maybe learn our names! Also in CA way better beds and amenities for $30 a month and rooms were always CLEAN and ready to go. Not digusting / hard to look at while also always having to wait on a girl to clean when no one is in there. I like to be in and out . Such simple stuff.

I need to start by saying that the beds are just fine and if you know what you're doing (or are an…read moreexperienced bed tanner), I'm sure this place is just fine (thus the 3 stars instead of 2). However... Judging from the reviews on Google and my experience, it seems that some of the staff is not as well informed as others. This was my first time in a bed and it wasn't until I got home and started reading up on bed tanning tips that I realized how poor my guidance was from the girl working at that time. I wasn't shown anything about the bed, even though I told her a few times this was my first time tanning and I was clueless (which is partly true, it's just been a REALLY long time). Plus, I'm fair skinned and she put me in for 13 minutes starting out (I read later I should have started at 6 minutes to 10 minutes MAX). So, I got a bit of a burn. :( However, this staff IS NICE (just uninformative). She was patient with me and did answer any questions I had, but I guess I just didn't ask enough questions. Maybe I should have researched beforehand, but I was under the impression that the staff was supposed to be helpful - especially if the person is new. It is convenient for me, so I will likely return now with my own knowledge gathered via google search. If it seems to improve, I will update my review accordingly.

They put up a bogus Groupon that brought them in a lot of business. The Groupon ad was a sham, and…read moreI was refunded my money as a result. They claimed to give $244 in store value for $45, but when you get there it's really only about $50 in value. They have no defense to it either, and all but admit it's just bringing in business for their lower level beds.

I tan at PBT regularly and can't express how much I love coming here! The beds are always super…read moreclean and the bulbs are routinely changed to ensure even color. The staff is **AMAZING** !! Kim (manager), Nevaeh (asst manager), Jess, Maddie, Jessie, Alyssa, and Caelen are THE BEST and take extra steps to make me happy, welcome, and cared for. My only complaint is that they have one person closing at night. There are a lot of homeless people wandering around this neighborhood and I worry for the safety of the PBT staff! Listen up Corporate::: please schedule at least two people to close this store!

I went the other night after work super late and the girls were so understanding and caring…read moreregardless. I truly felt welcomed. I even took forever getting my card to go through and we talked the entire time about how I can improve my tan and I greatly appreciate their advice. Such an amazing group of girls! All three deserve a raise! I went this Wednesday 4/9, Thank you!

Great customer service and clean salon. Definitely need to upgrade the solutions or mix it better-…read moreit's streaky and look orange. I feel like they're using the other bed spray for the versa pro. Versa pro has certain undertones, and it doesn't add up. Please stop trying to save money and place the right solutions, allow us to pay for what we purchase. Thank you.

One phone call I spoke with a receptionist who let me know to send an email to have my issue…read morecorrected and account canceled.... 3 emails later and ZERO response. Hi! My name is Rebecca Turner (DOB) and I signed up for 2 months back in March or April. I paid for 2 months in full because that was all I needed for tanning as I was getting married in May. I just noticed that I have been being charged $89.19 since (noticed it was earlier than what I put in the email which was June but technically have been charged since MARCH). I didn't want to be on a membership and haven't been in since May. Please cancel the membership. As I didn't want a recurring membership, I would love for some assistance regarding the services I didn't get nor want. I am sure this is just a clerical error and easily resolved! Thank you so much in advance, Rebecca Turner You may call or email me at xxx.xxx.xxxx or xx@email.com Celebrity tanning-please help and get this updated/fixed.

After everything our family has been through, finding small moments of kindness means more than…read morewords can express. Our experience at Palm Beach Tan has been truly special, largely because of Mark. Mark is the kind of person who goes far beyond customer service. He is warm, compassionate, and genuinely caring. After the loss of our daughter, Gillian, he treated us with such kindness and grace, it never felt transactional, it felt human. He always greets us with a smile, takes the time to check in, and creates a space that feels welcoming and safe. And on top of that, the spray tans are amazing. The results are always even, natural-looking, and leave you feeling confident and taken care of. In a time where even the smallest gestures matter, Mark's empathy and support have meant so much to our family. It's rare to come across someone who leads with such authenticity and heart. Thank you, Mark, for being a light during a very difficult time. We will never forget it.

Fav location to visit! I will legit drive out of my way to tan here. The staff is always so kind…read moreand welcoming. I'm always greeted with a smile and the salon is always SO clean. Truly makes the tanning experience even better.

Pleasant, really clean, relaxed and friendly environment. I…read morehave waited maybe twice in the 8 months of membership. The product knowledge is on point and I always leave feeling great!

Super friendly helpful owners and staff. Very clean and great service. Doing both infrared light…read moretherapy as well as tanning.

The facilities are okay... Nothing to marvel over - but they get the job done. They are usually…read morepretty clean and the wait is never too long. The front desk girls are nice but I have to say, I'm starting to get super frustrated with the communication or lack of it at this salon. My account has a very slight misspelling and they can never find me in their system when I come in. I always have to remember to misspell my own name to get access to a bed. The manager is happy to take my money each month but can't make this tiny correction that I've asked to be done since April???? There are three girls that work regularly that just know my name is misspelled and always apologize since they are unable to fix it and always say "I'm so sorry, I'll remind my manager again..." I know it might seem silly but it really gets annoying and it is SO SIMPLE to fix! Also, do not purchase upgrades when they offer them unless you plan to use them immediately ... This is they only salon I have ever been to that allows upgrades to expire! I've lived in three states and I still have upgrades from other salons in those states that I use when I visit... This place is just trying to get an extra buck and then hope you won't use your upgrades. I bought a few in April and I went out of town when I came in today I was told they had expired.... Annoying money down the drain. Lastly, two of the beds I use have broken doors so they don't close all the way and lock- kinda creepy. I'm not a shy gal so whatever but they've been broken for over a month and I've heard other customers asking if the can switch rooms (yes, you can - btw you need to purchase and upgrade) seems convenient or that the owner just doesn't care. I have called on several occasions just to directly let the store manager know but when I call the ladies tell me she isn't in today or she is super busy and will get back to me. Today, I was told that they didn't know when the store manager was working this week and to just keep calling... I think I'm done with that.

When you just want to have that extra glow tan, and the sun hasn't been shining in a while, this is…read morea place to go!! Clean, super friendly staff and lots of options for tanning beds or spray tans. Various lotions to purchase as welll.

I cannot say enough wonderful things about Paige! Not only is she incredibly talented at what she…read moredoes, but she was also so gracious and accommodating when I reached out needing a last-minute rush appointment. She made it happen without making me feel like I was an inconvenience, and that alone meant so much. And the tan? Absolutely gorgeous! Beautiful, even, natural-looking color with that perfect sun-kissed glow. No orange, no streaks, just flawless. Paige is professional, kind, welcoming, and clearly knows her craft. If you're looking for someone who will make you feel comfortable, take great care of you, and send you out the door glowing, she's your girl. I will absolutely be back!

NEVER A BAD EXPERIENCE WITH BRONZE BAR!! The owner is the nicest, since the moment you walk in they…read moremake you feel welcomed! Im a bigger girl so being naked makes me nervous and the owner Paige was THE SWEETEST, made me feel super comfortable throughout the whole appointment, the place is so pretty and clean, quick in and out they're 10-15 min appointments so don't be late!! Or you'll completely miss it lol. But even the night before my wedding I got stuck in traffic 20min late and she made it work!