The facilities are okay... Nothing to marvel over - but they get the job done. They are usually pretty clean and the wait is never too long. The front desk girls are nice but I have to say, I'm starting to get super frustrated with the communication or lack of it at this salon. My account has a very slight misspelling and they can never find me in their system when I come in. I always have to remember to misspell my own name to get access to a bed. The manager is happy to take my money each month but can't make this tiny correction that I've asked to be done since April???? There are three girls that work regularly that just know my name is misspelled and always apologize since they are unable to fix it and always say "I'm so sorry, I'll remind my manager again..." I know it might seem silly but it really gets annoying and it is SO SIMPLE to fix! Also, do not purchase upgrades when they offer them unless you plan to use them immediately ... This is they only salon I have ever been to that allows upgrades to expire! I've lived in three states and I still have upgrades from other salons in those states that I use when I visit... This place is just trying to get an extra buck and then hope you won't use your upgrades. I bought a few in April and I went out of town when I came in today I was told they had expired.... Annoying money down the drain. Lastly, two of the beds I use have broken doors so they don't close all the way and lock- kinda creepy. I'm not a shy gal so whatever but they've been broken for over a month and I've heard other customers asking if the can switch rooms (yes, you can - btw you need to purchase and upgrade) seems convenient or that the owner just doesn't care. I have called on several occasions just to directly let the store manager know but when I call the ladies tell me she isn't in today or she is super busy and will get back to me. Today, I was told that they didn't know when the store manager was working this week and to just keep calling... I think I'm done with that. read more

When you just want to have that extra glow tan, and the sun hasn't been shining in a while, this is a place to go!! Clean, super friendly staff and lots of options for tanning beds or spray tans. Various lotions to purchase as welll. read more

Palm Beach Tan - Skin Care Near Me - Phoenix, Arizona

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I was told I needed to purchase a 3 package spray tan, because they do not sell 1 spray tan at a time. However, I was NOT told this 3 package has 45 days to expire. So I came in, a month after it had "expired" and realized I lost $80 on nothing, because no one told me I can't use the other 2 spray tans after 45 days. read more

Only selling spray tans in packages that expire within 45 days is so dumb. Such a rip off. Won't be returning.

I wish I would've looked at the reviews before I joined because this is got to be the worst tanning salon I've ever gone to. They have a manager there named Zoey who was extremely helpful, but they also have a manager their name Emma, who was not helpful at all... it turns out if the tanning bed does not work properly and shuts off on you After less than a minute of tanning they tell you too bad you can't tan today because you're already in the system so now you go home and get another tan the next day. It was no fault of mine that their machine did not work and yet I drove there 15 minutes each way it's a half hour out of my day for absolutely nothing and they would not accommodate me. So if the bed does not work and I take another chance on going there It's going to take up another one of my tanning sessions and supposedly there's nothing they can do about it. What a crappy system and a crappy way to run your business. read more

Came in to get a spray tan before my trip and was told you have to sign up for a membership in order to spray tan. Yet, it's advertised all over their website for single session pricing and they're currently running a BOGO promo... somebodies lyin'. read more

I was dreading signing up to tan before my wedding due to previous experiences at other tanning salons. It's normally a pushy experience. They try to upsell and take your money. The girl I had at this location was amazing. She was educational while also letting me pick my package. Every time I go in I get super great help. There have been 3 girls and 1 guy that have helped me and they are always so nice and seem happy to be at work. I hope others use this review as a decision maker to use the location. Aside from the awesome staff, the beds are all really nice. I do feel like I've enjoyed other spray tanning machines more than the one at this location but I'll only spray from time to time so it doesn't matter to me. Thanks for an amazing experience! read more

I wanted to tanning I told the girl that worked there that I don't want to do a strong one Also I asked to get a cream that will help me to prevent getting burn She gave me a cream that 2 min after I applied it on my skin was on fire , my skin felt like I was in the sun for hours. Obviously I didn't do the bed and after looking at the cream I saw she gave me cream that supposed to make your skin like that. read more

Awesome service and great tanning. They explain to you thoroughly what you have to do to keep the tan! read more

Palm Beach Tan - Geni tanning - Skin Care Near Me - Phoenix, Arizona

Just tried to give this place another go... nope! Walked in at 8:58am and the girl at the desk looked irritated and said 'we don't open until 9am!' ... I said 'sorry, I thought it was 9am'... she said 'it's actually 8:57am' ... no chit chat ... no smile ... no hello.. wow!! I had to stand there in silence, so awkward, waiting for 9am. This place is ridiculous. read more

All of the girls here are so friendly and super knowledgable about tanning/products. I usually bed tan, but the girl at the front desk got me into spray tanning as well, and i couldnt be happier!! Its never orange or blotchy, and i love they way it turns out exactly the same every time. The salon is ALWAYS impeccably clean....theres never any lotion marks on the beds, or spray tan on the floor of the booths!! I love this place!!!!!! read more

I enjoy coming here and the tan is always great but the girls that work here are always pushing too hard to sell things. I appreciate their knowledge but I don't appreciate being pressured every time I come in to buy products I already have or just don't need. Just need to learn how to take a kind no thank you for an answer :) read more

I've been going here for years... the staff are always nice, professional and hard working. The salon is super clean and during the pandemic they are extra cautious, clean and masked! GREAT EXPERIENCE! read more

first off, I am a very loyal customer for over 3 years. I pay a monthly membership plus an upgrade fee. I am a satisfied customer with the versa spray tan. It is expensive, but it is worth it. The facility is clean and the wait is never long. They usually get me in pretty quick, which I do appreciate. Unfortunetly, I did not care and appreciate my experience with the sales associate , Natalie. She doesnt know me personally, so i will not take it personally. However, I do deserve to be treated with respect and kindness, since i am a paying customer. She was aggressive, and well a bit of a bully and i did not care for her attitude with me, all because i wasnt interested in purchasing at home spray tan care. She acted as if i am the one with the problem. She would not respect my boundaries. I did not care for her aggresive demeanor. And it wouldn't hurt to smile and be more warm to the paying customer. Shes just flat out intimidating. I did not like how she talked to me. I am pleased with my spray tan results,so I will be back but hopefully i will be treated better by another associate. This is the 1819 north scottsdale rd 85257 location. read more

Had a great first experience here thanks to Mikey. She was very knowledgeable and what a great personality!!! Place was clean and super friendly atmosphere! read more

I go to the three Scottsdale locations depending on my work schedule and I have had nothing but issues at the location on Tatum at Desert Ridge. Spray tan booth wasn't working right so my right side was literally darker than my left side and it was very noticeable. I told the girl at the front desk, but I'm not sure it was fixed. Not the first time I've had an issue with the spray tan at this location. I need to start building a tan for my best friends wedding in CanCun in early December so I decided not to spray and use regular beds instead. I am fair skinned and tan easily. I haven't tanned in a while so the first couple visits usually zap me pretty good. I went into bed number 1 which is usually a good one. The first two days in a row....nothing! I have a very busy schedule so have little patience for wasting my time. I don't know if these are franchises but the other two Scottsdale locations are much better and I will go out of my way to go to those salons and avoid this one. If they are owned and managed separately, they should start over at the Tatum location. I pay for the unlimited and it's very expensive. Not happy about the waste of my money and time. read more

I absolutely love this specific palm beach. The staff is awesome and very educated on everything you possibly need to know about tanning. Every time I go to this location I have a great experience! I highly recommend to ask for Phae the manger if buying products she knows exactly what she is taking about and will not steer you in the wrong direction. read more

I personally don't like this location. The front desk girls are snobby and rude. They really have no knowledge about the beds. Also this location doesn't have many beds and is a very dark inside. I don't like it. I fell like maybe one knows what there talking about ! Sad lol I Love northsite location in Scottsdale supper sweet and nice! They know a ton about the beds and lotions. The first time going to Tatum location girl put me in wrong bed so I burnt horribly so try to avoid this location! And go to Scottsdale :) northsite location read more

Unbelievable horrible!! I just wanted a one time spray tan. Immediately it was a sales pitch to sell a package. They said it was 50.00 for one mystic tan, which is insane for a booth tan, or 65.00 for a monthly membership. You can get a professional airbrush tan for 50.00. They could care less that I left. Bad experience! read more

new management I asked a few questions about my spray tan before hand, the way I was responded to made me feel like me being there was an inconvenience. Fast forward to the next day, my spray tan didn't turn out right. I called and again my call seemed like such an inconvenience to them. Their reasoning was that my spray tan "over developed" because I left it on too long. Yeah right! I left it on for maybe an hour and 30 longer than recommended. There's been times in the pasts where I had to sleep in my spray tans before showering and they turned out completely fine. anyways after 5 minutes of blaming me and stating things I couldve done wrong( with an attitude) I was offered a re spray, as soon as I accepted the free respray they immediately hung up. It probably was my fault but they couldve at least been nice about it. it happens I am a nice and bubbly girl, I work in customer service, I was nice and smiling the whole time when I came in. Not sure what the problem was, maybe they were having a bad week or something. Anyways I miss the people who used to work here, they were so sweet and actually seemed like they enjoyed their jobs. Looks like ill be making the extra drive to get re sprayed at a different location because I dont want to be an eyeroll once I leave read more

A one time mystic tan was almost 50 dollars. I'm so streaky up and down my legs and around my waist area. Even with adding 2 toners, I look orange. Will never go back. Overpriced and poor results. No thank you. read more

These jerks tried to charge me a $20 initiation fee for a one month pass. Unbelievable. They deserve to go out of business for gouging their customers. I tried to support them and that's what they give me in return. read more

What I liked about this place, that I didn't have to wait at long. My bed was ready instantly, staff is friendly . 4 star because they don't have stand up level 2. read more

What a great tanning salon! I was nervous about coming here because they are so corporate and some of the other reviews said that it was high-pressure sales. But when I came in a tan for the promotional week I was treated with such wonderful respect and feel so energized about tanning again! Alena mccambridge was who helped me most of the week and she was so cool. Offered me lotion but was not high-pressure at all and that made me extremely comfortable and at ease. Thank you so much for being such a fun person to talk to. So knowledgeable! I came in for the final night of the dollar tan week and Jordan help me out and he was really nice as well. Super easy to talk to and great people . Thank you for a wonderful tan you guys! I'll be back soon!! read more

All of the girls at this salon are super friendly and do their jobs very well! They always make sure I get my specials and deals when they are available to me so I never miss an opportunity to get upgrades or discounted product! The store is extremely clean and every time I walk in the store the girls are always sanitizing something which makes me feel super safe. Everyone is wearing masks and social distancing as well. Great store, great group of girls, 10/10 experience! (: read more

Great service and great experience. They have taken great precautions to make sure it's a safe and healthy experience.

I should have checked the reviews before coming here. The blonde (manager, I do not recall her name) had terrible customer service skills and did not treat me with respect. This was the situation- I bought a tanning subscription in a Maryland location, and was told I could use it at other Palm Beach Tan locations. When I arrived, I was told I wasn't in the system and that was that- I called my Maryland location and they explained to me that I was in the system but that my subscription typically cannot be transferred out of the Maryland/DC/Virginia area, but as a courtesy the Arizona location should allow me to tan anyways due to the situation and misunderstanding when I bought my package. Arizona rudely denied to both me and the Maryland girls calling them. They also stated that "corporate" will not allow them to do that", the Maryland advised me otherwise and that corporate would not be happy with the treatment from this Arizona location. Maryland girls also gave me courtesy tans for the inconvenience over the phone. I hope you (Arizona location) take this as constructive criticism to not speak down on your customers and other Palm Beach Tan locations. read more

I wish I would of read these other bad reviews before I tried this place. Learn from my mistake! They do a hard sell to get you to sign up for the membership and after being reassured and noted in my account that I could cancel and get my money back as long as it was within the 30 days, if I am not satisfied. I went in to cancel today and the girl at the front desk canceled my membership but never heard of the 30 day money back guarantee. She called her manager and told me to wait to talk to her because she was on her way. When the manager got there, she said she could not give me my money back even though there was a note (by her) on my account verifying the 30 day guarentee because I did not use their primer when I tanned. I have spray tanned at many places and have always had awesome results and never use a primer. I was unhappy with the tan, the salon process and almost importantly with their lack of integrity! read more

Come here quite often and have never had a bad experience. Get in and get out is my preference with tanning salons and this one fits right in. Not overly clean but better than most others. read more

Palm Beach Tan - Rolling in to get my tan on - Skin Care Near Me - Phoenix, Arizona

My wife and I will visit this place before a vacation to avoid a nasty sunburn. This place is clean, they pre and post wash the beds, the staff is always so nice and smiles. Don't know a ton about beds, but they seem brand new. read more

I used this salon for over a year- I stopped my membership about 4 months ago for no reason in particular. I went back yesterday and of course they wanted to charge me a $20 sign up fee- although I've been tanning with them for a long time. They said they couldn't wave the fee. The problem is, in the year that I tanned with them I had to call corporate on three different occasions because the staff didn't know what they were doing regarding billing/policies etc. I was hesitant to go back yesterday, and of course- they were not accommodating from a business standpoint, so I did my one time tan and told them I will be getting a membership elsewhere. I've had multiple problems with them over the past year or two- I wouldn't recommend them read more

Tanned here before it was palm beach and will continue to tan here. They have the best beds that I have seen in any of the salons here, reasonable prices and all the girls who work here are friendly and helpful. read more

They say they have a $19.99 special but they don't have a level one (bronze) bed! Then they said they have a silver level 2 bed for $29.99 for a month so I agree to that, drive there and THEN they tell me there is also a $20.00 start up fee! False advertising! read more

NEVER come here if you don't have the time to stay at least 40 minutes! Both times I've come in on my 3 tan pass, it's been a complete cluster. Only reason I gave 2 stars is because as ridiculously slow as they are, the staff is friendly. Considering not even using the third tan on my pass at this point though! read more

The staff is rude and acts like you are bothering them when you walk in. The manager won't call you back when you try to complain and when you do get her on the phone she said she would call me back and never did (twice). I have never been treated like this at any other Palm Beach Tan or anywhere EVER. I can't believe they are still in business. read more

This location is great and I love Palm Beach Tan. The staff is always welcoming and the salon is always really clean. The only downfall (not the tanning salons fault) the parking is really limited during busy times of the day. read more

This place is clean and the staff was friendly and helpful. But quite possibly the WORST spray tan I have ever received. I spray tan often and normally would go to ProTan which was bought out by Palm Beach Tan. Well I looked streaky and orange. It was awful, I spent the next 3 days scrubbing my skin of the horrible color. AND they want to charge $55 for a spray tan. Do yourself a favor and go buy a bottle of Jergens and save yourself the money. Their product is clearly cheap. Definitely will not be back. read more

Total ripoff!!! I went to this tanning salon last year in May for a wedding and I got the fast active tan medium to dark and it was great I paid 60+ dollars for it, well this time I went in January and got the same thinking it will be the same effect well the girl in the front desk ripped me off completely! I paid almost $70 and when I got out I was tan. She told me that I can shower within 3-5 hours I waited 7h and once I showered everything came off!!! Wtf the next day I went out and my girlfriends told me that I don't look tan at all 2 days later I had the same pale color!!!! I paid $70 for nothing!!!! I want my money back!!!! And I'm never going to go to this tanning salon ever!!!! read more

Soooooooo, the staff at this location is amazing. Fae is amazing. All the employees are hardworking and very friendly. However the AC HAS NOT WORKED IN OVER 2 weeks. These poor employees are suffering. I emailed palm beach a week ago. I was told I would get a response in 24-48 hours. That was 1 week ago. NOTHING!!!! I went in today, they have no AC. Why am I paying a lot of money a month to go in and sweat and leave my bed because it is too hot to deal with. I believe that Taylor who worked there before becoming district manager knows exactly what is going on and is not doing anything to help this location. I find it despicable. Losing Fae is terrible. She truly helped me when I had issues, and always made sure I was happy. I know many people who go here and I will be letting them know what is happening. I will also be asking for my money back since each time I go I can only do a few minutes and leave because it it sooooo incredibly uncomfortable. SHAME ON YOU FOR ALLOWING THIS TO HAPPEN IN ARIZONA IN 110 degree heat!!!!!!! read more

The facilities are better than most other tanning salons and the the prices are amazing. But they constantly have new staff and I wish I could see the same workers more often. They've recently gotten a new manager from what I've seen and she isn't bad but I wish she took more care to my needs rather than shoving lotions down my throat every time I come in read more