I am a traveling nurse from Louisiana and this place is nice but not worth the money or I just…read morepicked the wrong bed! I did the Hybrid bed with the hybrid lotion and did not change a color! Paid a lot of money to look the same! Should have known when the max was ten minutes! And I didn't even burn and I am fair skinned. Nothing nothing at all

The facility is clean, the staff were knowledgeable and friendly, the beds were up to date. This…read moreplease was a nice and clean place to tan, whether you are tanning or spray tanning. I would recommend highly!!

I came in for a spray tan today. It took 25 minutes for me to simply check in. Only one other…read morepatron came in the entire time I was checking in. The lady working kept saying she doesn't know what she's doing. I walked away incredibly frustrated.

I've read the horrible reviews and nothing is further from the truth. I've been a member for…read morealmost 18 months now and the staff is friendly, funny and competent!, especially Breanna! She's super nice, engages you with her witty banter and is very knowledgeable. That goes for pretty much the rest of the staff. Usually I'll start my day tanning, and it put me in a great mood and sets me up for success. Keep up the great work!

Management obviously goes a long way. After getting a new…read moremanager - the ladies here at this store are top notch. After several negative experiences at the Indian Trail location from both the employees and manager (Nicole or Noel; can't remember) I contemplated cancelling my membership but I decided to give it one last shot at this location. And boy am I glad I did. Kai and Faith immediately greeted me and had such lively personalities, they walked me through what lotions I needed and set me up with a kit that I didn't even know was an option when I signed up for my membership. Every time I come in here, Faith is smiling and ready to go, or Chloe is locked in and quick, everyone works well together and it's nice to have such a pleasant experience. Definitely better than what I had previously been experiencing. You gals rock!

Signed up and tanned on 4/10 @ 7pm. Had a membership back in 2022. Nothing at signup was shown or…read moretold to me that it was 24 hours wait. I went back on 4/11 @ 1pm and was told the new policy. That wouldn't work for my schedule of only tanning Monday thru Thursdays and never at the same time each day(my work schedule is all over the place). So I wanted refund and cancelled my membership. Told a manager would contact me. Gave it a week with no one contacting me so I thought I'm not going to loose the $100 I just paid so will do my best to tan for the month I paid for. Low and behold no one told me your membership starts over on the 1st of each month. I went to tan May 2nd thinking I had until May 10th only to find out no. So asked why my April membership was not pro-rated since I didn't sign up until the 10 and she said it would have been for May if I hadn't canceled. $100 and I tanned 7 times. Biggest scam. Girls were always nice but never got asked about Goggles and saw several people tanning with baby oil or Australian gold oil. Never again. Going to a locally owned salon.

Always on top of their game . Courteous , prompt Loved how…read morethey merged with another operation with no hassles or anything trying to sell you more

horrible customer service. the blonde girl at the front had an attitude from the start about basic…read moretanning questions. she then charged me for the wrong service and rolled her eyes as if was my mistake when I asked her to fix it. made me wait another 20 mins and helped people who came in after me, ended up having to leave without it getting it fixed. been to a bunch of tanning salons around charlotte and never been treated so poorly, really wouldn't recommend coming here & will be telling all my friends to go to other salons, i read the other bad reviews for this location hoping they wouldn't be true but should of listened

On March 4th at around 3:00pm, my daughter left her gold coin necklace (her grandfather's before he…read moredied) in the stand up tanning bed. When she contacted the staff shortly after her visit, they were very short, extremely unhelpful and said they had no idea who tanned after her, tanned that day nor who cleaned the bed after she left but would look around. When we called back again, they said the checked the cameras and never even saw my daughter come in or out (however when I spoke to the regional manager, the story changed) and nothing nor no one found anything. The police are now involved and I will continue to explore ever avenue in hopes to find it. Although my daughter should have been more responsible, I was told by the regional manager people leave things quite often (rings, wedding bands, etc) but they never saw her necklace (there is No way one could miss it... see photo) It is very unsettling how the manager and staff handled the situation and their lack of compassion towards what was stolen is so disheartening. I have a membership at PBT in Ohio and every time I go in, the staff always ask me if they found it.

Jules and all the staff are very friendly and knowledgeable about products without being pushy. I…read morelike the beds and definitely get great results. I purchased a membership and the prices align with what I expected to pay.

Staff are sweet, spray tan booth is amazing, and the tan is instant! I didn't have to wait for it…read moreto set in.. 10/10!!!

Just having moved here I was in search of a nail salon. Found this on Yelp and I couldn't be…read morehappier! Ms. Hoy was my manicurist and she was fantastic! So welcoming and personable- made me feel very comfortable. My new go to place. They are appointment only and that works for me - no waiting around.

Ms Hoy is amazing! I walked in on Wednesday asking for information, and she made an appointment for…read moreme for Thursday. No one has ever taken their time to perfect my nails, eyebrows, nor pedicure as she did today. She even changed the polish on my daughters feet, kept her entertained with Netflix movies, and catered to her as well. This woman worked nonstop from the time I entered be it with me, my daughter, or others who came in to tan. The fact that she knew everyone's name who entered gave more insight as to how personable she is. I truly enjoyed my first experience and hate that I hadn't found her earlier. I would definitely recommend this place for all services!

Great customer service from the manager, Janine (I think that was her name ). She gave me a tour…read moreof all the different beds that they offered, as well as the pricing. Very clean and tidy rooms. She explained the spray tan machine thoroughly, and patiently answered all of my questions. It was a great experience. I got the spray tan, which took about 10 minutes, and finished up in the stand up tanning unit across the hall. Beautiful results. If you are looking for a great place to get a quick tan, I highly recommend this place. Cheers!

I need the owner to contact me.. I've been coming here since December , moved here From Florida…read more There's been some hiccups, but so far every employee has been extremely kind. But there is one that lacks in customer service, and today was an extremely terrible experience.

I have been going to Palm Beach tan off and on for a year now. All the emoyees are very nice,…read morecordial and welcoming. I have never had one issue and do enjoy going. Never have to wait for a bed and wven if I do its usually just a couple of minutes. Highly recommend.

Me and my friend came in for a spray tan and the workers Miles and Liv were incredibly rude for no…read morereason. They started assuming my mom wasn't actually my mom and spoke to us with a really harsh, disrespectful tone. Then they accused us of "causing drama" when we literally just came in for an appointment. Super unprofessional and uncomfortable experience. Definitely wouldn't come back

Robin is amazing and super friendly. Went here for a spray tan for a wedding coming up and so glad…read moreI found this place. Will definitely be a repeat customer. Very reasonably priced and Robin makes you feel at easy & comfortable. Highly recommend you check her out.

I have been going to Robin for years and drive 30 minutes one way every two weeks to see her…read morebecause she's just that good! I see her for lashes, waxing and spray tans and she's incredible- does a flawless job every time! Highly highly recommend!