Do not use these people .Its a scam. They tell you it's $69 a month. You sign their iPad and…read morenever tell you are signing a contract. Then if you tell them you want to cancel they charge you $662 to your account to cancel a contract you didn't know you had. There was no business card. They just showed up in the neighborhood soliciting. They ride around on a hoverboard. He told us they were working with our neighbors. This is just wrong!

Still using Alder for our rentals and home and we are so happy with their service and technicians!read more

I was really impressed with how well they took care of the ants I was dealing with. I could not get…read morerid of them for anything! I found these guys on Yelp and they were able to come out same day and help me out, I don't know if that was normal, but I really needed to get rid of these things. Ants were gone within 2 weeks!

I would not recommend Flex. They broke my security camera during the first visit because the tech…read morewas not watching where he was directing the long pole and hit it so far that it snapped off and fell. Still was seeing pests, so I asked them to come out again after they promised that it would be a better experience the second time around - which it wasn't. I am a teacher, so I purposefully scheduled an AM appt so that they could come while I was at work and my dogs at daycare. I only communicated 4 times about the garage code and not being home. I guess they needed 5 reminders? They didn't show up until 3:18 pm (for a morning appt) with no reason as to why and then knocked on the door only to leave within 13 seconds. Literally 13 seconds is all you are worth to Flex as a customer after them making you wait all day. Thankfully I noticed on the cameras and had to contact them yet again about them just leaving. They went to service someone else because they couldn't read basic instructions. My house wasn't serviced until 4:28 PM, for a morning appt, meaning my dogs were in the house within 30 minutes of treatment. I went out of my way to schedule it in the morning so this wouldn't happen. Amanda, with Flex, told me that the tech who came on 8/17 is most likely getting fired because his lack of reading skills isn't the only issue. Amanda, per Flex, said this tech left a wasps net at an elderly woman's home after service and her grandchildren got into it. They don't respond to texts or emails unless it's about paying your bill for a service you didn't get. They will ask you to identify the "problem areas" so they can "treat them better" and then totally ignore them. If a 3 second sweep of the baseboard is "extra attention" I'd be so curious to see non-extra. It would be non-existent, just like the "good service" of flex. Absolutely do not waste your money on this company. They'll do a horrible job, not withhold their end of the contract, and then try to force you to pay for something that you didn't get. Give them the 13 seconds that they give customers and Google another company in those 13 seconds.

I left a review explaining that Palisades did not stand by their service agreement. Customer…read moreService made the false claim that we did not call for additional services related to an ongoing earwig problem. That is not true! Do not recommend this company.

great company with even better people. They are always easy to get ahold of and I'm always happy…read morewith the work they do

Used Serfco for over ten years for pest control they are very good at keeping the creepy crawlers…read moreaway! Technicians always helpful and friendly.

Serfco is a family business with excellent results. They've been protecting our families homes in…read moreSiloam Springs for years now. Serfco has been the most affordable and reliable pest company we've all dealt with. Their product works!!! We also have yearly Termite contracts with Serfco. What a peace of mind.

Natural State Pest Control sent two individuals out to assess my house's needs. We asked for a…read morequote for termites primarily, but were considering their full range of protection against spiders, ants, mosquitoes, etc.. They looked over my house and detached garage and provided a quote for all services and explained that it would be cheaper to bundle all services into one setup fee instead of paying setup fees every time we wanted a new protection offering added. I was assured that the quote would be good for 60 days and would cover both my house and garage space. We shopped around a bit, but a month later decided to start only with termite protection and scheduled someone to come out for the install. When the installer arrived, he immediately informed me that only the house would be covered for the quoted installation price and I would need to pay four times the amount to include my garage space. I told him there was no way I would pay that since I was assured the original quote included the garage. He said he would make a call to see what the office wanted to do about it. He came back and apologized saying there were newer sales guys involved on my original quote but there was no wiggle room on the 4x setup amount and left. I called the office and asked to speak to a manager about the situation. I was told that he was in a meeting all day, but would call me back as soon as possible. I never received a call. This was a complete bait and switch move with no response from management. If they can't even call me back, I suppose I shouldn't expect them to honor their quotes, either. BUYER BEWARE. STEER CLEAR.

The best at what they do. They take their time and being local they really care about the…read morecustomers. Overall no complaints!

I appreciated their prompt response to check out our invasion by moles! Nate explained what we…read moreneed to do and his price for the service was lower than what we paid another company over two years ago. So much for inflation. Noah will be here on Monday to start the process.

They knocked down my hornets nest, mud dob nest and cicada killer nests. Haven't had any spiders in…read morethe house as well. Being able to have them come out for free if I have an emergency is nice too.

Don't ever use Terminex. They sent Kevin Haggins to give us an estimate and he broke the ladder…read morethat accesses the attic. That was in January and I've been promised that the issue was expedited and I'd be contacted in 24 to 48 hours multiple times and still have a broken ladder and no contact. My guess is they are hoping this elderly person either gives up or dies

We have Terminix service. It's fine. But for some reason, we just had a sales rep come to our door…read moreat 7:25pm on a Saturday evening to try to sell us a service WE ALREADY HAVE!!!! The company should immediately do the following things: Provide better records to their employees of the existing customers, so they aren't bothering them. Restrict their sales people from soliciting past 5pm

I received a bill for renewal.. the bill states THEY COMPLETED the inspection of my home for my…read moreannual renewal. The inspection was done OVER A YEAR after the house burned down. Id think twice before trusting this company. They told me the bill was 'probably' automatically generated and they would let me know... Called me back told me I didn't owe anything but would I like to begin service at my new address.. ?!?!?!

We have used West for weed control the last several years, this year they have not showed up to do…read moreany spraying. I have called repeatedly and been told they would call back within the hour to arrange a time. I have never heard back from them on pertaining to an appointmen. Very disappointed in there lack of customer service and have cancelled services.