I purchased my Hotspring Spa from Valley Hot Spring Spas in 2021. They have provided excellent…read moreservice from the time of sale. Special recognition to Lorenzo, their Service Technician. His knowledge of these spas and his attention to detail is excellent. No one compares. He is the best. Thank you, Lorenzo.

We love our hot tub and cover we got from Valley Hot Spring Spas and BBQs so much, we just had to…read morecome back to create our backyard kitchen oasis!! It started with basic design idea on the back of a napkin and turned into The Most Beautiful outdoor kitchen! Way above our wildest dreams. Jason came to our home with a tape measure and some blue painters tape to turn our napkin vision into some real workable dimensions for a custom build. He gave us a really great deal and reasonable expectations for delivery. We went to the showroom and met with Kaitlyn to pick out tiles and that is where the magic happened. Kaitlyn and my fiancé worked beautifully as a team to select the perfect counter-top, back-splash tiles and some stack-stone accents. They really know their business and products. The delivery team arrived 8 weeks later; meeting the original promise made by Jason. The team was professional and careful as they turned the napkin vision into reality. The next day, Eddy the "palapa guy" came to confirm the dimensions for the palapa roof. A couple days later and our outdoor kitchen was completed. Our outdoor kitchen / bbq island is so much more beautiful than I ever could have hoped. I cannot find words to describe how happy we are. Thank you Jason and Kaitlyn from Valley Hot Springs Spas. And thank you Eddy from PalapaGuy for helping us create our "paradise oasis"!!!!!! If you are shopping for a hot tub or bbq island, look no further! Valley Hot Spring Spas and BBQs is the very best!

I recently purchased a new Hotsprings spa from Rick. He was wonderful - informative, honest, easy…read moreto talk to and I am enjoying my new tub. Thanks Rick!

Rick is what you hope every salesperson would be. Laid back, funny, honest, helpful, dedicated, and…read moreknowledgeable. He really cares that you get a great hot tub. In my mind he went above and beyond my wildest expectations but if you read other reviews, it's clear he is known for being epic. I am so thankful I went to see Rick. We are loving our Hot Springs hot tub. And at a great value!

We purchased our spa about 10 years ago and found that we needed some service. We called Coastal…read moreSpa & Patio and explained the situation to them and they had one of their techs come out and check out our issue. Justin arrived on time and was very thorough in giving us his recommendations and an estimate for repairs and we ended up signing the service agreement with him on the spot. Justin was very thorough and polite and had great communication skills and addressed all of our concerns. He made 3 trips back to the job to make sure everything we had requested met our satisfaction. The price came in less than we expected and now we are back enjoying our swim spa for the summertime. I'm impressed with their after-sale service pledge for the products that they sell, that's rare in today's marketplace but this company has been doing business for many years and I think the key to their success has been they have a good product and they represent it well even after the sale.

Enjoying our spa that we purchased during the winter when they have great deals. Service department…read morehas been incredibly helpful with a couple repairs we needed. Warranty covered the bulk of the work. Mike is a great repair guy and easy to work with. I recommend

OC Hot springs Spa seemed to be open all the time that I need them to be. They have a good…read moreassortment of spa products required for my spa and they're very close to my house. I like dealing with them.

I purchased a spa from this business years ago. I stopped by store to ask about issue with spa. Was…read moretold motor failed. Technician was sent to my residence without a confirmation request by myself. Charged for visit. Repeat no confirmation was requested or if date was acceptable. Buyer beware with these types of business practices.

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

We have requested a quote to many different pool construction companies to replaster our pool with…read morepebble tech, renovate our waterfall and tiles, and Platinum was very professional, organized and their price was fair and average vs all other vendors. Both Dennis and his dad Denny were great. Dennis provided clear pricing and quote. Took the time to explain everything and made sure we were comfortable with the work. Once the work started, Denny stepped in and managed the entire project end to end. Everything was done ahead of time and the work completed in 6-7 business days. The result was incredible and both my wife and I are very satisfied with the investment and result.

We bought our Jacuzzi 12 years ago, from MV Spas. Chad and…read moreStevie have provided all of our service. They are excellent! They are great at responding, troubleshooting, service and always on time! Highly recommended Chad and Stevie.

We had them do warranty work on the heater. It took two months to get that done and they made a…read moreleak in the hot tub and refused to fix it. I would not recommend this company to anybody now they no longer answer their phone.

10 out of 10, super stoked on my new cover. Mark even put me in touch with a great company that…read morecompletely brought my jacuzzi back to life. Thanks again Mark

I enjoyed working with Mark to get a new, affordable cover that looks great on my spa. He was able…read moreto give me advice on the color, as darker covers tend to age more quickly. It took about a month, which was fast compared to other companies I had researched.

Our experience with Inland Empire Hot Springs Spas was fantastic. From the initial telephone…read morecontact to final home visit, each employee we interacted with was top notch. RYAN responded, conducted an inspection of the spa, and suggested a "clean sweep" service, which included cleaning the interior and exterior of the spa cabinet, removing pest evidence, replacing a non-working part, draining the spa, cleaning it, refilling it, and getting the chemicals back in order. RYAN was very knowledgable and friendly. Regarding the cost, it was very reasonable. At no time did it appear RYAN was trying to sale anything; just an honest inspection without any hidden fees. In addition, we were able to have the work scheduled and completed within two days. At the conclusion of the work, RYAN provided before and after photos. A solid FIVE star experience, and we look forward to working with Inland Empire Hot Spring Spas in the future.

They're really unwelcoming here. We came in here looking to buy a hot tub but the workers seemed…read morelike they didn't want to help us and seemed extremely condescending.