Dealing with OC spas and hot tubs has got to be the easiest decision I've made in a very long time!…read more I bought a house back in June and it had a hot tub but the cover was trashed and the corner pillows we're growing gunk on them but otherwise the spa was in great shape. I called Ryan at OC spas and hot tubs and texted him a few photos and not only did he have the exact cover and pillows in stock but also at a great price and was delivered the next day. Yep, I'm a happy camper and now the spa looks brand new! Thanks a million and Ryan and your team and you're the first place I'll call when I need replacement parts.

We had a totally positive experience purchasing a spa from OC Spas. From the time of our initial…read morecontact with Ryan (the owner) we changed homes. But, Ryan was patient and always pleasant with us. He gave us the impression that he genuinely wanted to make us happy. NEVER ANY PRESSURE, We eventually found the perfect spa. Ryan even personally delivered the spa! It is now installed in our back yard ready to bring fun and fond memories to our friends and family. OC Spas is the real deal. We are fortunate to have discovered them.

I purchased my Hotspring Spa from Valley Hot Spring Spas in 2021. They have provided excellent…read moreservice from the time of sale. Special recognition to Lorenzo, their Service Technician. His knowledge of these spas and his attention to detail is excellent. No one compares. He is the best. Thank you, Lorenzo.

We purchased a Swim Pro spa from Valley Hot Spring Spas a few years ago. Our spa is still under…read morewarranty, it has a 5 year warranty. We have been pleasantly surprised by how knowledgeable and responsive everyone has been with us. It is one of the most professionally run businesses we have dealt with. The technician, Lorenzo, is extremely competent and every time he has come out to service our spa, he has done a superb job in diagnosing, explaining, and remedying any and all problems. Lorenzo has a great attitude and has given us many tips on maintaining the spa. He is always on time, and gets the job done promptly and accurately - every time! Fine employee and human being! Thanks!

I recently purchased a new Hotsprings spa from Rick. He was wonderful - informative, honest, easy…read moreto talk to and I am enjoying my new tub. Thanks Rick!

Rick is what you hope every salesperson would be. Laid back, funny, honest, helpful, dedicated, and…read moreknowledgeable. He really cares that you get a great hot tub. In my mind he went above and beyond my wildest expectations but if you read other reviews, it's clear he is known for being epic. I am so thankful I went to see Rick. We are loving our Hot Springs hot tub. And at a great value!

We purchased our spa about 10 years ago and found that we needed some service. We called Coastal…read moreSpa & Patio and explained the situation to them and they had one of their techs come out and check out our issue. Justin arrived on time and was very thorough in giving us his recommendations and an estimate for repairs and we ended up signing the service agreement with him on the spot. Justin was very thorough and polite and had great communication skills and addressed all of our concerns. He made 3 trips back to the job to make sure everything we had requested met our satisfaction. The price came in less than we expected and now we are back enjoying our swim spa for the summertime. I'm impressed with their after-sale service pledge for the products that they sell, that's rare in today's marketplace but this company has been doing business for many years and I think the key to their success has been they have a good product and they represent it well even after the sale.

We purchased our Finn Leo dry sauna one year ago this month and we absolutely love it…read moreWe did run into some issues, problems, but the service and support received from Ali and Christie were amazing and continue to be amazing one year later. we are first time sauna owners and our remodel job came with lots of questions. Ali spent extensive time with us working through technical issues. He is so professional , knowledgeable and patient. Christie too, has gone out of her way to make sure our customer needs are completely met even to the extent of spending her off duty times on the phone with us answering questions. To management we ask that you please acknowledge both Ali and Christie with our heartfelt appreciation and highest compliments for their professionalism and competence. These two are the best representatives of your brand. To customers we highly recommend Costal Spa & Patio. The value service and support you will receive is the highest in the market, and we looked around! Thank you Ali and thank you Christie!

OC Hot springs Spa seemed to be open all the time that I need them to be. They have a good…read moreassortment of spa products required for my spa and they're very close to my house. I like dealing with them.

I purchased a spa from this business years ago. I stopped by store to ask about issue with spa. Was…read moretold motor failed. Technician was sent to my residence without a confirmation request by myself. Charged for visit. Repeat no confirmation was requested or if date was acceptable. Buyer beware with these types of business practices.

We hired Platinum Pools after weeks of meeting with and getting bids from lots of (both big and…read moresmall) pool building companies.  This being our first pool, we wanted to make sure we made the right decision on a contractor.   From the first phone call we felt very comfortable with Dennis (also the owner).  He was very knowledgeable and came out (himself vs sending a sales person like many of the other companies did) the very next day to visit the site and meet.  From that initial meeting we knew he was our guy and the hunt was over.  He was knowledgeable, realistic, and we felt we could trust him and his work.  He even offered to take us to jobs he completed nearby to see the workmanship and speak to other past clients.     Once we signed the contract with Dennis, we hit the ground running.  We met with his designer/plan preparer the very next day.  The designer (and Dennis) was able to take my (crazy and all over the place) ideas and vision and turn it into something better than I imagined.  We even added a built-in fire pit and BBQ counter to the design which I am SOOO happy we did.    Within days after permits in hand, demo began and everything moved quickly.  His crews are polite and respectful and know what they are doing.  Their mason (I think his name is Sergio) is a true artist and my kids loved watching how patient and particular he completed each task from installing the pool tiles and coping to building the BBQ area.   Unfortunately, it rained for about a week after the steel was installed in the pool so we had to put things on hold for a few extra days until it passed.  Once the rain was gone, Dennis and the project manager Deny were here bright and early with water pumps and had the project back on track in no time.     Before hiring Platinum Pools I had already picked out the tile that I wanted to use to go around the pool area that I saw in a showroom at MSI.  I didn't even think about how slippery this could get once water gets involved (later I realized the tile I wanted was for indoor use only, I had no idea there was a difference).  We are so grateful Dennis and his awesome designer brought this to our attention at our initial meeting and recommended a porcelain tile by Pera Tile that is made specifically for pool decking... it has a special magic grip already added to it so its WAY less slippery when wet.  It looks almost exactly the same (I actually like it better) and it was less expensive!   It would have been a nightmare going with the tile I was set on having kids running around the pool area.   Needless to say, our experience with Platinum Pools has beyond exceeded our expectations.  Our finished backyard looks amazing!  Dennis and/or Deny were in constant communication with us, kept us in the loop of the scheduling, what to expect, answered our questions in a way we could understand, and even got the project completed two weeks faster then promised.  From the initial meeting, to the designer, their crews, to the final walkthrough we have been impressed.  We are so glad we choose Dennis and recommend Platinumm Pools to anyone looking to upgrade their space

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

We bought our Jacuzzi 12 years ago, from MV Spas. Chad and…read moreStevie have provided all of our service. They are excellent! They are great at responding, troubleshooting, service and always on time! Highly recommended Chad and Stevie.

We had them do warranty work on the heater. It took two months to get that done and they made a…read moreleak in the hot tub and refused to fix it. I would not recommend this company to anybody now they no longer answer their phone.

10 out of 10, super stoked on my new cover. Mark even put me in touch with a great company that…read morecompletely brought my jacuzzi back to life. Thanks again Mark

Our dog destroyed our original spa cover. So my wife reached out to Mark for a new one. The…read moreordering process was super easy and the new one only took a few weeks to make. I highly recommend this company for their great prices and excellent customer service. We definitely will call Mark again.

These guys were awesome. I knew exactly what I wanted and did the whole transaction over the phone…read more I got competitive quotes and they were very well priced. Delivered within a couple days of placing the order, delivery was professional, they were even early. Highly recommend recommended.

Our experience with Inland Empire Hot Springs Spas was fantastic. From the initial telephone…read morecontact to final home visit, each employee we interacted with was top notch. RYAN responded, conducted an inspection of the spa, and suggested a "clean sweep" service, which included cleaning the interior and exterior of the spa cabinet, removing pest evidence, replacing a non-working part, draining the spa, cleaning it, refilling it, and getting the chemicals back in order. RYAN was very knowledgable and friendly. Regarding the cost, it was very reasonable. At no time did it appear RYAN was trying to sale anything; just an honest inspection without any hidden fees. In addition, we were able to have the work scheduled and completed within two days. At the conclusion of the work, RYAN provided before and after photos. A solid FIVE star experience, and we look forward to working with Inland Empire Hot Spring Spas in the future.

Moved from Ca a few years ago came back to visit and this was one of my first destinations!! So…read moreclean, And the staff was soo nice! Highly recommend the body scrub its worth every penny

I went to Irvine Spa on a Saturday afternoon, hoping for a nice, relaxing escape. The entrance fee…read morefor single access to the amenities and common area was $40, and they accept credit and debit cards. There was plenty of parking right in front, though it was quite busy when I arrived. They offer full-body massages and skincare services, and the spa itself was clean and tidy, with very friendly staff. However, once I entered, I noticed the steam room wasn't hot at all. it was just warm, with sprinklers. The Jacuzzi felt murky, and the cold plung had too much chlorine which made my eyes burn. The steam room was the main reason I came, for a warm, muscle-soothing session, but it just wasn't relaxing. I told the staff, and the manager, Asia, was extremely kind and professional. She acknowledged the issue, refunded me, and explained that over the weekend, they do keep the temperature lower to accommodate the crowd. Still, I was aiming for a hotter steam, and I believe a proper steam room should have a strong flow of steam not just a warm room with sprinklers. That said, I left within 20 minutes but I give this spa five stars because of the cleanliness, the professional staff, and especially Asia, who handled everything with care and understanding.