Great service, the gentleman maybe he is the owner, is so nice!…read more Lots of community knowledge to share.

I have used Soda Bay Pack & Mail for sending USPS Priority Mail,as well as having the owner print…read moreout a legal document for scanning. The location is far more convenient than driving to Lakeport or Clearlake, and he is friendly and very helpful. I definitely will be giving him my repeat business! It beats wasting gas and time to drive 20 minutes each way to other towns, and the service is faster. A+!

Everyone at the Post Office was friendly, efficient, and professional. We are a small town, so they…read moremake you feel part of the whole. Convenient location in the heart of town.

Without explanation, this Post office has been holding two of my packages since November 29, 2024…read more Beverly Hills, MD has been informed of what has happened. In the meantime, they have had to replace these packages because I have not received them. Will I receive the one they say will be here tomorrow (December 16, 2024)? Does someone need a Christmas present for their girlfriend or wife?? I am 65 and permanently disabled. I depend on the services of delivery people. I cannot hop down to the post office because someone doesn't feel like delivering it. I have also had packages thrown halfway down my driveway.

All the staff here at the front counter have been wonderful, kind, patient and helpful!! They…read morehelped me decide what size package I needed and if we can simply send the box that i brought as priority mail (by using the priority mail tape and label). Thank You!!

A smile crosses my face every time I cross the threshold at this wonderful post office. Always…read morekind. Always friendly. Always proactive. For almost 10 years, I've had smooth transactions at this location. There's a reason why I live in Blue Lakes and still commute to Ukiah to ship from here - they're that reliable, even for my most precious and valuable packages. The experience has always been overwhelmingly positive. Every postal worker I've interacted with here has been nice and/or efficient. My favorite employee is the postmaster, Steve. He may come off as a bit firm or intense with his directions, but he has a terrific sense of humor and gets the job done. Sometimes, I go out of my way to go to his station just because seeing Steve brightens my day. Every time I have ever visited this location, I've always observed Steve interacting with other customers - consistently you will hear him greet them by their name, inquiring about one's day, family, or suggesting the best shipping options. Steve truly is a shining example of productivity and the epitome of composure. He's incredibly patient, to the point that he didn't even blink when an irate customer shouted expletives at him for reasons beyond his control. I've seen him handle some of the most horrific, short-fused, verbally abusive, and absolutely crude people. I've witnessed him navigate, diffuse situations, and take control of really tense interactions with class, integrity, and strength - I even gave him the nickname "George Clooney." I can vividly remember how he sat down with a confused elderly couple, explaining and repeating their situation at least five different ways so they could better understand there were solutions to their issues. Or the time he displayed unbelievable patience and compassion as he helped a sweet Grandma struggling to choose between the daffodils or the daisies commemorative postage stamps as she meticulously polished her spectacles...how many people do you know would take the effort and time to do this? Even during busy hours, Steve will do his best to keep the line moving and making every transaction as quick as possible (without rushing or being rude). Even when he looks stressed or burnt out, it's never affected his job performance or his politeness. Customers need to realize that just because the post office closes at 5:30, does not mean that the employees stop working. Also, these employees are not indentured servants. Please don't hunt down the overburdened employee to take your aggravation and frustrations out on. The post office is not the place for entitled, adult-babies to cry about "inadequate service" when you have been waiting for literally three minutes. Some customers appear to have forgotten their manners, especially with those whose job it is to assist them. Please take responsibility for the energy you bring into this space...your behaviors matter. Take a deep breath, watch a couple of tiktoks, check your email, do anything other than use these employees as your personal punching bags. Yes, the lines are often long (the post office has been chronically understaffed and overworked for years) but this post office is like a revolving door, moving customers in and out at a great pace. We need to be compassionate and empathetic to our essential workers. When reading negative reviews, remember that more furious people write reviews than contented customers. All things considered this location provides among the most pleasant post office experiences one can expect. This place and its employees should be an example to all other USPS locations.

Great service. Friendly professional and very helpful. This…read moreis my favorite post office

they suck. so slow. it was 3 days without getting delivery. no updates at all. my package was…read more sitting in lakeport and i was 1.5 hours away without the option to pick it up in person. So lame

Called for iPhone repair estimate for a charging port issue. Spoke with Bryan, who said to bring it…read morein as he had an idea of what the issue may be. We brought it in, and within less than a minute, he returned with a small piece of a lightning charger that broke off and got lodged in the port. (evidently, very common) $10 for a quick solution, saved us hundreds of dollars on replacement, insurance claim, etc. Huge relief! Thanks Bryan!

Great service above and beyond . Very helpful and answered my concerns. Thank you. Satisfied…read morecustomer will refer your business.

Called Veronica...she was pleasant...knew exactly what I needed and said "Come On Down"…read more Just like Johnny Gilbert on the Price Is Right...not really, but it does make the story more interesting...right? My experiences with Konocti Computer haven't been that good...so I think I'll give Polestar a try. Great customer service on the phone.

TRUSTWORTHY !!!!!!!!!!!!!!!!! Trust is something that you need when dropping off your computer for…read morerepairs. Polestar sets the bar for quality customer service. I brought my computer in to have repairs done from the first call I was greeted by kind and informative employees! I Dropped off my computer and the work was completed in just a few days (you never want to be without your computer for too long) I have now found my forever computer repair facility! Polestar is knowledgeable, fairly priced, kind and trustworthy. Highly recommend Thank you!!!

Stopped in while on vacation. I had left my battery charger and strap at home and needed…read morereplacements. Owner Jill was super friendly, knowledgeable, and helpful but did not have what I needed in stock. Would gladly do business here again or just stop in to check out the old camera collection!

Want weird family photos - outdated stacked heads, no artistic thought, and controlling crabby…read morephotographer, high price? -ya found it!

My pixel 7a cell phone was having battery issues, so I tried to change the battery myself and…read morestripped out o screw, and Ryan was able to fix that and my battery issues for half the cost of what the other guys charge. And with a much shorter wait. Highly recommend this shop for your cell phone repair.

My iphone7 was boot looping after a battery and port replacement I had just completed…read morepainstakingly. Super worried the chip needed a reball job. These guys totally know their stuff and helped diagnose and replace the port Which now works great. Thanks guys super appreciated!