The Pak N Mail Crew always exceeds my expectations! I've loved working with them to create an array…read moremarketing printing projects and have always been very satisfied with the results. The team there is so friendly, personable, and helpful. I *strongly* reccomend!

These people are so friendly and efficient and work on getting your jobs done quickly. Truly happy…read moreI found this place around the lake.

This review short and sweet. Everything you could want in a store. Open 7 days a week, great store…read morehours, friendly courteous staff, rarely crowded, helpful, efficient and always able to complete whatever I need in a timely manner. Assistance with passports, copies, annoucements, print reproduction, Amazon returns and they are knowledgeable. So if you are in lake county California or Passing thru on highway 20 drop in you won't be disappointed!

Customer service is pretty good depending on what employee you get. It's nice they provide notary…read moreand Amazon return services. However, keep your receipts after returning anything from Amazon as I have had several items not get back to the seller.

Very dissapointed! He never got back to me!! I went there…read moreand I spoke with Chad, explained what I needed, and he asked me to email him my company logo (vectorizd format) we emailed back and forth about desired sizes and he said they would be ready next week. I went back after 2 weeks to see what was the delay. Chad said he was busy with some sports tournaments, this was in August. I said, no problem let me know. he said he would have them ready following week. I went back and he had forgotten about me and we chat by the entrance and repeated what I already had ordered and agreed on, basically refreshing his memory. I NEVER HEARD A WORD BACK!! Nothing!! So dissapointed! i had to take my business somewhere else! I would not reccommend this place to anyone!

I would recommend these guys for any banners or sign needs. Very helpful with design and fast and…read morefriendly service! Highly recommended!

I've stopped in here several times to ship packages and have always had good experiences…read more The staff is friendly and helpful.

This is the second time this year already that my package can't be found even though I paid 75.00…read moredollars for 1lb envelope to Loleta Ca. for next day delivery,it is going on day day three tomorrow. I don't recommend this business to anybody.

I've used them twice now, once to have a graphic printed on canvas, it came out spectacular and now…read morehangs in a place of honor on my wall! This was a piece of artwork I admired and the artist provided a digital graphic that Kiersten and her team printed onto a large canvas. The second time was to have an old family photo (70 year old photo) reproduced onto a cotton paper so I could share it with several family members and again, I was so happy with the results. Services are not cheap, but you definitely get what you pay for. I will definitely be using Braggadoon again! Thank you Kiersten!!

1. Sky-high prices. 2. The order production time is…read moreunrealistically long. 3. Order quality is average 4. Rude staff who raise their voice at you if you don't like something about your order. 5. Dishonest owner - charged a different price than what I was originally quoted. I do not recommend to anyone.

I came in yesterday morning to ship a tea set to my sister in Oregon…read more The clerk was very helpful with packing the box, she got everything packed and I was out the door within 15 minutes. the whole service was very reasonable too. thank you My sister just called to thank me for the tea set it was delivered today ! It shipped so fast ... so impressed

I was returning a TV to Amazon that was severely damaged by UPS in delivery. I taped the box shut,…read morebut the employee at the desk said that I had to return with a better tape job or pay $2 to borrow their tape. I objected and pointed out that I have done returns to Amazon completely unwrapped and the UPS location or Whole Foods has always taken care of it. At this point the two employees demanded that I leave the store and called the police to have me removed. I returned shortly after with the box completely taped, but they refused to help me and called the police again, so now I must drive 10 minutes to the next closest store. This location should lose their franchise!

Worked with Clay recently on a t-shirt project - what a pleasure. Got them the artwork for a…read morelast-minute rush job on a Friday and we got hundreds of shirts on time on Wednesday. The shirts looked terrific but, even better, Clay's suggestions on a few things just made the shirts look even better than I had imagined. I'm very impressed with their price, service and quality. Good people to work with!

Filed against : KonocTees…read more2395-C Oglin Canyon Rd Clearlake CA 95422-8941 Complaint Description: KonocTees, monogrammed my Turkish Both Robe using the wrong initials. Summary: On the afternoon of Dec. 24, 2013 I picked up the bathrobe I had dropped off at KonocTees for monogramming approximately 10 days prior. The agreement was to match the initials JDH which was on the towels I was providing. (Please note, KonocTees had to send the robe out of town for the work to be done.) In my haste, I glanced at the embroidery, paid the owner and left. That evening when I started to wrap it, I looked at the work again on the robe and was shocked. The initials they used were LDH not JDH. On Dec. 26, 2013 I returned to KonocTees and showed the owner. He said he would stand behind it, and fix the problem. It is now Jan. 3, 2014, and KonocTees has had no contact with me. I finally contacted them today with still no relief. I was told that they had to order a new one and they were still waiting for it. I reminded the owner's wife of not only the date, but that I also called the business where I purchased the robe and they told me one could be delivered to me in Clearlake, Ca. overnight guaranteed. Again, I reminded her of the date, her response, silence. I also commented that I understood her company took the cheapest way out sacrificing customer satisfaction by way of incompetence. At 2:34 p.m. while writing this complaint, the owner of KonocTees called me and said that it was going to be at least another 7 days before the robe would be done. I then informed him that it was ironic because I was right in the middle of filing a complaint with the B.B.B.. Suddenly, the owner, Clay, lost his composure. He said, "You better stop". I told him to "do what you have to do, and then call me". Your Desired Resolution: A settlement would be up to the owner. I myself do not really see a way to fix this problem. I even left monogrammed towels with this company so there would be no mistakes. No one else should have to go through this ordeal. It looks like 'reputation' is the only answer. Filed 1/03/2014 3:16 p.m. Today, 1/09/14, I went to Konoctees and picked up the finished robe. I didn't see the owner when I walked in, so, I ask the secretary if the garment in the bag on the table was mine. She said, "yes". I retrieved it, and left. Not another word was spoken. There was no conversation in regards to righting the wrong that was bestowed upon me by Konoctees this last Christmas Eve. The owner didn't even have the decency to greet me. Like I stated in the above complaint, this is something no one should have to go through. No One!!! Beware of this business.