I went to see Dr. Mancera due to incredible pain that started at my neck went down to my right shoulder and down my entire arm to end with numbness in my hands. He ordered a MRI and prescribed Gabapentin. I filled the prescription but the list of possible side effects were terrifying. I called the office and informed them that I would not be taking that particular medication and would another alternative to relieve the terrible pain that I was in. I was informed he would not recommend or prescribed anything until after the MRI. There was zero concern for my pain nor any follow-up after I did the MRI which showed several issues. MY GP saw the MRI and stated that my pain must be intense and it was. Dr. Mancera obviously did not care about the pain due to his lack of follow-up or willingness to prescribe anything else but a medication that after research I did not feel safe taking. I felt unheard and uncared for. I would not recommend. read more

Really not a particularly good practice. I had a few procedures done to relieve some chronic back pain subsequent to surgery. Although they seemed to know what they were doing, I didn't get very much relief. Billing was an absolute nightmare however. I got bills that didn't make any sense. Spent hours and hours trying to get it straightened out. After months of tremendous frustration, they got a woman who was actually able to help with it. They had made several BIG mistakes (billing twice for the same thing, etc.), that were always in THEIR favor. Eventually, got it squared away (I ended up owing over $2,000 less than they were trying to get from me). By then treatment was complete and their new "suggestions" weren't terribly helpful (for instance, a $2,500 back brace which wouldn't allow me to sit in my chair at work). Just not very good at what they do and terrible at billing. I'm very glad that I'm not dealing with them anymore. There are plenty of other really good Pain Management Practices around. read more

Good knowledgeable doctors and friendly staff. Been going there for over a year for back pain

I reviewed Dr. Joshi and Dr. Carroll earlier and I wanted to update my review and let you know that these people are amazing. they care about you as a human being ,not just as an interesting case. I highly recommend this pain management group. They will watch out for you and assure that you have the very best treatment available so you can resume your life. And if they do not have the bandwidth in their practice for certain interventional treatments they will find other experts, who do and refer you . This is the closest example of an altruistic practice I've encountered. read more

I started seeking care here after I was involved in an 18 wheeler accident. Dr. Joshi is one of the best doctors there. He is very nice and considerate. I got procedural injections in my back from Dr. Franco and he is very nice and so are the nurses. I like it here. Very clean facility and there are multiple doctors available which makes scheduling flexible and easy read more

Dr Fronk & Pain Care Physicians have been life-changing for me. After a car wreck left me with a herniated disc in my neck and a traumatic brain injury, I was in pain, foggy brained, slow, dull, and scared that I was getting dementia. Dr Fronk listened better than any other doctor I've seen since the wreck. To follow the standard of care, he first did two cervical blocks spaced several weeks apart. They provided good relief, but are only temporary. More than anything, they are test runs to determine whether nerve ablation would be beneficial. I had the left side ablation 3 weeks ago and the right side 1 week ago. He warned me it would get worse before it got better, snd it has, but today zi woke up feeling more awake and alert and clear than I have in the 7 months since the wreck. These procedures seem to reduce the inflammation in my cervical vertebrae snd that seems to reduce it in my brain. I am SO grateful to Dr Fronk and his wonderful procedure nurses and assistants. Besides being REALLY good at what they do, they are incredibly kind and caring. I felt like they see me as an individual and care that I get the best outcome possible to improve my quality of life. The last 7 months have been tough snd dark snd depressing snd discouraging snd frustrating.... Thanks to Dr Fronk and his team, for the first time since the wreck I have hope that I can eventually be myself again and live my old life. Whatever your pain or injury, I recommend at least consulting Dr Fronk. He will listen carefully snd do all he can to help. read more

I had a car accident in October 2015, and even though the damage of the vehicle was light, I was hit from behind and was in an odd body position when I was hit, my neck and lower back hurt a LARGE AMOUNT. Dr. Andy Joshi, took the time to read my x-rays, and truly look at the damage and then took the time to explain why my upper neck, lower neck and back were going in / out of massive pain. Dr. Joshi, recommended to do injections, it very much helped to release the pain - temporarily (which was explained) I loved Dr. Andy Joshi, bed side manner and explanations, so I felt like I was safe in moving forward to getting healthy. Thank You, Dr. Joshi. read more

I consulted Dr. Joshi about a bad car accident I was involved in and looking at the pictures he was able to break it down and give great advice (and very clear) and explain about next steps during this difficult and disorienting time. Particularly if you're in a car accident, Dr. Joshi has seen a lot and can immediately make sense of a case as well as treat. Although thank god I'm ok and not needing treatment he still took the time to speak to me at no cost and I am super grateful! read more

Never again will I ever step foot into this location.The doctor did the spinal injection only after he cleaned me off ice cold stuff,if he gave me any thing to numb me it did not work this was done 10/01.2014 , I now know better and for that reason I will never go there.again, Having a back problem is bad ,having a bad experience along with it is worse. read more

I was referred here when an unexplainable pain in my leg became too much to bear. Dr. Joshi asked me a bunch of questions and told me to get an MRI and an x-ray at a nearby clinic. He offered me narcotics, but I declined. This appointment cost almost $300. After I got the MRI ($450), Dr. Joshi's assistant (NOT a doctor) READ THE TEST RESULTS ALOUD to me (they insisted I had to come in to get my MRI resutls, even though I paid for the MRI and the results- paper, CD images, etc - are mine. Oh, and I know how to read.) After reading the results, they referred me to an orthopedist. That appointment cost almost $200. Now Dr. Joshi has moved into a bigger, newer building. I am in the process of disputing the 2nd bill. I'll update later when/if he returns my calls. read more

Terrible Staff!!! These are the most unprofessional rude and non-compassionate people I have ever encountered!!! The procedure scheduler Vanessa takes the cake with her attitude and unprofessionalism, but now the reception staff has sunk to her level as well. It has become virtually impossible to get a procedure scheduled without calling back less than four times. In the procedure area be careful, the staff will disclose information about your condition to other patients if they know you ... my husband got plenty of confidential info about a co-worker who is a patient there as well. Dr. Joshi is a pleasant person, but has proven clueless in some situations. We are leaving this office seeking a more pleasant pain care provider, since they are here to relieve pain, not to cause one in your behind ... read more

I've been coming here for about 21/2 yrs. Dr Carroll is the best. He has helped me with my back pain with injection. I've had good relief. & would recommend him . read more

I saw Dr. Joshi at Pain Care Physicians. He was very professional and helpful with my whiplash injury. I got a couple of injections and now I am doing much better. He recommended a rehab program which i was able to do with my chiropractor. Staff was helpful and courteous. Ability to text appointments and feedback was a plus so i could go about my busy day. Highly recommend this doctor and practice if your whole idea of pain management isnt about getting drugs. read more

This place is unbelievable! One never knows which one of Dr. Joshi's personalities will come through the door when it opens. One day he is advising you that you should increase your dosage, and the next he is asking you if you think this place is a pill factory. Then there are the mysterious bills that show up. I went around with his office for 4 years over a bill that was turned down by all insurance companies, due to not having information about the service provided. My wife and I ask his office at least 5 times to send us a bill with info. please and we will pay the bill gladly. Never happened!! He finally refused to see me for an appointment one day after my wife took a half day off of work to drive me there. Said he could not see me until the $42.00 bill was paid, and that I would need to reschedule. I was not happy, but I did pay the bill after he brought it up in front of 2 strangers. Really rude way to deal with things. Very unprofessional!! Needless to say I won't be going back there. Just received a bill today, for services rendered. It is the wrong date and has no information as to what type of service. This one is from a collection agency. He is trying to wreck my credit. My credit is really good, you don't get good credit by not paying your bills. He has burned our bridge, and apparently burned bridges with many after reading these reviews. Good luck to all, I have found a really friendly place for my pain management and it is a real relief after dealing with Pain Care Physicians. Edward read more

I ended up leaving the practice due to unnecessary injections that only made me feel worse. Then the urine tests started. These are recommended to be RANDOM so why would I get one at every monthly Appt? Makes no sense- I could do all the drugs I wanted as long as they were out of my system by the date of my appointment so it is just another revenue stream. Then they wanted me to see a psychologist on my dime. That did it! Lucky for me, my internist took over my meds and I only have to see her every 2 months! read more

This place is THE WORST. I was hit on my bicycle by a drunk driver and have been in excruciating back pain since. Dr. Carroll stared at his computer the entire time and examined me for less than 5 min. Make sure you remember every single time you've ever been prescribed any pain killer and every doctor you've seen in the last year because he will quiz you on it and if you forget tough shit for you. I forgot one thing and he told me he couldn't help for at least 2 weeks! That's ridiculous. Trust me people go see someone with compassion. These doctors are not here to help. They are rude and completely desensitized. There may be a FEW success stories but clearly the bad reviews outweigh the good ones. Don't be ignorant. Go see someone else. read more

Dr. Joshi was horrible. He doesn't listen and interrupts you as you speak. The medicine he prescribed made me feel bad and didn't lessen the pain I was in originally. I asked several times about side effects and he couldn't/wouldn't answer me. I am not sure about other Doctors within the practice but I would never recommend this one. read more

I have been going here for over 4 years as needed. Love the doctors & the staff. They always get me in quickly & the doctors take their time to explain everything to me. Procedures have gone smoothly & have lasted for over a year each time. read more

I have been receiving care from Dr. Fronk and staff for 7 months. I was injured in an auto accident in 2008 and suffered 3 fractured lumbar vertebrae and have several lumbar disk bulges. My care has been a mixture of medication (first Suboxone and then Methadone) and epidural and facet joint injections. I have been very happy with my care. I have had some problems with a single staff member, a NP, after which I met with Dr. Fronk and reported those problems and told him I would not accept appointments again with that NP. I travel frequently for work, and they have been very good at working around my schedule, moving appointments with 1-2 days notice when an emergency trip becomes necessary. I have received chronic pain care for 47 years, the problems with my back only occurring in the last 9 years. I have received care in several states multiple cities from many, many providers. The care from Dr Fronk and PCP has been relatively good. When evaluating pare care, especially for chronic pain, you have to keep in mind that patients and providers are under a great deal of scrutiny due to drug abuse, diversion, and politics. A pain care agreement, drug testing, a single pharmacy, etc. all are the price patients have to bear due to the current environment. I have been in situations in the past where there was no providers locally to treat me and I had to travel hundreds of miles to see a provider. A patient with an acute exacerbation of a chronic pain problem will not receive treatment in an ER any more due to the number of drug abusers presenting this way. To receive good care for a chronic pain problem, a patient has to establish a long-term relationship with a provider and try to comply as much as possible. Most of all, the more communication with the provider, explaining symptoms and frequency, the better to allow the provider to understand the disease as a disease and not abuse. read more

Dr. Joshi IS a very nice person, listens etc., etc..etc... BUT if you need your pain medication refilled you better start 10 days in advance AND be certain he's available IN THE OFFICE in order to get the prescription filled!!!!!!! Totally DISGUSTED with this level of service, if you want to run a professional operation he should be notified via his phone so he can respond OR better yet when you ask him what the procedure is HE SHOULD TELL YOU TO DO IT WELL IN ADVANCE OF NEEDING IT JUST IN CASE HE ISN'T IN THE OFFICE!!!!!!!!!!!!! I can survive without this extra stress so I WON'T be going back to them ever again!!! They charge a lot for their service and insurance is picking it up, but they aren't giving you what they pay for!!! NEED SOME SERIOUS REWORK OF THEIR INFRASTRUCTURE!!! Donna C. read more

I have been a patient here for 3 months now and I have to say I am very happy with the staff and doctors. I don't get the bad reviews. Both doctors are nice and caring and take the time to listen to me. Vanessa, the scheduler, has been nothing but professional and prompt in returning calls. And I have never had any issues with getting refills in a day or two. Glad I didn't get scared away by the negative reviews. read more

Dr avi Ramchandani is not spoken of ????? Yeah I thought he was a god too , helped me get my life back for 1 1/2 years . then FOR NO REASON , he kicked me to another clinic saying he does not do chronic pain .???? He did not send enough records to the next clinic so they had me re-try all the meds that Avi Ramchandani had tried on me in the first few monthe of treatment.. I have no life again . I feel like someone on death row that was wrongly convicted . I did nothing wrong . He assured me they would continue treatment until my surgery , that they would see what a good patient I was and see that my current meds were the best for my situation . he assured me they'd see 1 1/2 years of labs and pee tests showing everything as it should be . , Wish someone would activate the yelp on the san marcos office because now that i'm bed ridden again all I can do is type reviews all day ................................................................. read more

I was injured after a car accident with a commercial truck. I had whiplash and concussion. I was "dazed and confused". My aunt suggested i see Dr. Joshi. He was very helpful to me, got me off pain killers that were making me more confused, suggested supplements, and got me in with a neurologist and chiropractor. I cannot say enough nice things about this man or the practice. I really particularly appreciate the email and text reminders since i am having so much trouble remembering things. I wish there were more doctors like him. read more

I saw several doctors at Paincare Physicians after i had an accident where i was rear ended. I started with chiropractic and then was referred over to this pain clinic. At first it was all really new to me but Dr Joshi and his team explained why i was hurting so badly, and worked with my team of physical therapists, chiropractors, my family doctor, and my cousin who is a physician in Houston to help me get as well as i am now. While i still have some nagging issues its nothing like before the injections. I feel bad for any patient who is in a car wreck it can really be painful but all i could ask for is someone who "understood" the issues and tried to help. Paincare Physicians and my chiropractor really helped me a lot. read more

I was referred here by my primary care physician, who was taking care of me but could not prescribe the medications I needed for my pain. My back pain was so severe that I could not sit up or stand for a long time. Unfortunately, my primary care physician could not help me out anymore with pain medications, so he referred me to Dr. Joshi. Dr. Joshi has been wonderful. He has taken care of me for the past several years. The lady above has no idea how good he actually is. I already had an MRI from my doctor and Dr. Joshi ordered no additional MRIs, just the one he needed to do my injection. He did an EMG to find out where my pain exactly was and then he did an injection on me. The injection helped me so much that I was able to continue gardening and plant my vegetables a few days later. Dr. Joshi's staff was wonderful as well. The staff has always called me to schedule appointments. I have also seen his PA two or three times, who has treated me quite well. She shows as much caring as Dr. Joshi always did. I really appreciate how much Dr. Joshi has helped me out. read more

I have been seeing Dr. Joshi and his team since my family moved to Austin in July. I have found the team at Pain Care Physicians to be caring, there number one goal is to treat and relieve your pain. Since I have been seeing Dr. Joshi, I have felt so much better my pain is under control and do more things I enjoy with my family. I highly recommend Pain Care Physicians read more

I just want to say that Dr.Joshi is AWESOME!! I saw him for sholder pain, it actually was a pulled muscle. He explained everything to me in detail. Before he left the room he asked me to read his recommendations to him to see if they made sense to me. Then he asked me if I had any questions. He was actually really sincere in helping me with my pain. NOT like most doctor that are just thinking you just want narcotics or prescribe narcotics all the time just to get you to come back. He was absolutely wonderful. I would highly recommend him to anybody that is in pain. I couldn't ask for a better pain doctor than Dr.Joshi!!! Thank you Pain Care Physicians! Also the staff was wonderful! read more

Very unimpressed with the quality of service and lack of basic organizational skills. Let me count the ways. 1) they send in scrips to pharmacies themselves, but every time they do they're never actually received by the pharmacy in a timely manner (only happens for PCC scrips). 2) Calls are frequently not returned. 3) Requests are frequently not followed up. 4) Dr. Joshi will cut you off when you talk and rushes through office visits. 5) During an in-office procedure his staff made me take off my top in front of them. 6) Treated like an idiot when I mentioned extreme discomfort (no one actually bothered to inform me of the details of the procedure, so the pain was unexpected, and the patronizing unappreciated. 7) Joshi had no awareness I had stopped taking a medication he had prescribed despite having played phone tag with his staff two weeks prior. 8) One the assistants for that procedure made an insensitive-at-best joke that amused all three of them in the room. 7) After said procedure was left alone for over 15 minutes without anyone telling me if I should just leave or if someone had to check me out (a procedure I wasn't allowed to schedule without having someone drive me home). 9) No follow up to that procedure even though I was supposed to get a call. 10) Something that should have been sent to my insurance for approval never was because they failed to note it properly. And the bonus: A physical therapist was able to quickly discern I had a compressed nerve when Joshi was telling me it was something else that might not clear up for 3-4 years. Go elsewhere. read more

Dr. Joshi is the most unprofessional doctor I've ever encountered. When I had my first visit with Dr. Joshi in October of 2011, he was gruff and unwilling to listen to any details. However, he was willing to take immediate action, so I put up with him. I have a chronic headache and Fibromyalgia, and I was changing from Austin Pain Associates (who are also awful.) Dr. Joshi was unwilling to address any of my other questions at that visit. All he was going to do that day was prescribe a new medicine. He said we would talk about the next steps and the overall plan at my next visit. The next visit, a PA walked in. An incredibly frustrating PA, who managed to dodge all my questions. She wouldn't advise me on whether I could take alcohol with this new medicine, about the long term effects of taking this medication, what to do with breakthrough pain or what lifestyle changes I should make to help the Fibromyalgia. After several visits I had a breakthrough. She told me how likely it was that one of my other pain medications was causing drowsiness. After asking about what to do about my chronic headache, which the medicine hadn't helped at all, I finally got an answer from a doctor I had never seem before. Long story short, he prescribed an invasive treatment that was not approved by the FDA for headaches. After my insurance turned it down, I decided not to get the treatment, and I didn't appeal it. I did ask about a nerve block that had been helpful in the past, but not a cure. Once again, it was an improvement At my January appointment, I managed to convince the PA to *finally* let me see Dr. Joshi again so I could ask questions and talk about the next step. As soon as we (my mother and I) said hello, Dr. Joshi became belligerent, accusing us of all sorts of things and not giving us a chance to respond. Some of the things he said included: 1. He had given me two options, the medicine and an option that I had refused. (The one that was not approved by the FDA.) That was all he was going to offer. I could talk about it all day long, but nothing could change his mind, and he wasn't going to do anything else. (l wish I knew that this was my last option when I made my decision.) 2. The non-FDA approved treatment was recommended by my PCP. When we said she hadn't, he interupted with "Oh yes she did." 3. I should stop doing my own research and seeking out second opinions. He wanted to "limit my universe." 4. I had "forced" the PA to approve the nerve block (which Dr. Joshi himself had performed) and he wasn't going to give me anymore injections. (Never mind that the PA talked about doing more injections and nerve blocks just before he walked in. And the last nerve block made me feel better.) 5. The rest of my treatment was psychological. This is true, and I have been working with a counselor. However, as I stormed out the door after the part about "forcing" the PA, he asked my Mom to have my counselor call him. (She didn't dignify him with an answer.) As if me walking out on his verbal abuse was a sign that *I* was the crazy one. We spent the whole visit trying to defend ourselves, but he would talk over us before we could explain. I didn't even begin to ask my questions. I had no intention of asking for radical treatments. I was surprised by the PAs offer of more nerve blocks. I wanted to understand what we were already doing. I wanted to know about the next steps that we both discussed. He left the door open at my last appointment, never told us he closed it and then berated us for not knowing. Ironically, I wanted him to "limit my universe" by telling me about the most effective lifestyle changes for Fibromyalgia, like the best forms of exercise, OTC supplements, heating pads, ice packs and massage. There is a lot of information out there. The other ironic thing is that I had no intention of asking for another opinion, but after this encounter, I probably will. Update: My PCP told me Dr. Joshi sent her a note after the incident saying that I wanted more injections. Not even close. Where did he get that from? read more

very unprofessional. they will make you wait 3 weeks with out medication refill due to them not having availability .. so its my fault? they wont call in a weeks worth or anything. Ive been there for six months, have not have any problems with drug screening (which by the way they charge 500 dollars for a cheap walmart pee test...) i have insurance so not a big deal. I have asked for a copy of MY 3k dollar MRI 3 times now.. and they keep saying they will get me a copy. read the reviews they are real! read more

Dr. Joshi spent the entire visit looking at the computer, never assessed me 75$, Then ordered 2,500 dollars of labs, many I had already done. Then said if the insurance didn't cover his expensive patches, he would write me a prescription for pain pills, when I called back 4 hours latter. He refused to write a script for the pills and instead send in a script for 480$ suboxone pills. The next appointment he only yelled at me for not getting my records to him. (I thought that's what he was reading on the computer). I went to his partner, who is much better. I suggested some diagnostics like an MRI. I tried to make an appointment to see his partner and he wouldn't let me.! Then when my car caught on fire and I couldn't afford the 1,000 MRI. He said if I didn't get the test he would not refill my script. (That's extortion right?). On the way out they did a UA that cost 2,900!!!!. Mind you this is with insurance. Oh, we won't even mention the 45 min waits to be seen, or a 25$ charge for them to do the paperwork for a prior authorization. (the form the pharmacy sends in for a signature) I thank Dr. Joshi for being so incredibly shitty, that he forced me to find Dr. Marks who is wonderful and diagnosed my bursitis in one visit, and improved my pain in 3 weeks! read more

This place is fantastic, Dr. Fronk and PA Kim are amazing. They spend a significant amount of time with you, they do a thorough examination, answer all of your questions and are willing to try alternative methods for pain care as well as traditional. After my 2nd visit, they knew my name. My fiance even went in to get a work note for me and before he said anything, they knew who he was and why he was there. They are always on time, I am never left in the waiting room and they are always very accommodating with scheduling. I did have a procedure done, which they had someone sit with me beforehand who gave me all the information I needed and still answered all my questions. I was very nervous, but Dr. Fronk and his staff were very gentle and calming. They provided partial sedation and a Where's Waldo page for distraction while you are laying face down during the procedures. They did not force any procedures upon me and anything they ask for is always within reason. read more

Love the staff. I have been to Bastrop, San Marcos and Austin. We recently relocated to College Station and there are NO Pain care Dr's in this area. Kim (my Dr) suggested the Bastrop Location. Even though it is still a long drive I am Blessed enough to keep her as my Dr. She has been my Dr for the past 18 month's and when you feel the comfort level with a Dr like that you are lucky. I have had 2 injections with another scheduled. Sometimes these procedure's just dont work. Sometimes they do. But it is not the fault of this professional staff. Kim and I have set goal's for myself that I feel comfortable with. ALL the office's have the nicest most caring staff. I read the bad reviews but they may be made by some that are angry with getting not what they wanted. That is why it was important for me to write this review. Kim and the staff at Bastrop and the staff at San Marcos and the staff at Ben White are all awesome. If you live with the daily chronic pain that I do this is the best place to go as they find every option out there for your pain to get under control. read more

I was referred to Dr. Joshi and his team after a running injury. I reported to Dr. Joshi that I was going to finish a full marathon and needed his help in reaching my goal. Because of the team and their care, I was able to finish the marathon pain free!! I will definitely go to Dr. Joshi will all future pain care needs. I highly recommend Pain Care Physicians due to their ability to listen to their clients and their expertise in managing pain. I couldn't be more grateful. read more

I am a post-op patient (double spinal surgery), unfortunately I couldn't go back to my pain care doctor I had seen for almost two years since my insurance changed. My husband started seeing "these people" and told me they were good. I read the reviews and was weary of them but I thought I'd give them a chance. I saw Dr. Carroll on the first visit and he seemed ok although he was on the computer the whole time. The first thing he asked was what my goal was after the surgery. Stupid me, I said I would like to get off all the pain meds I've been taking for so long after I healed from my surgery. This was not even two months after surgery, mind you. Well, he decided to taper me off the pain meds to see how I did. A few days later I went to see my neurosurgeon and he was livid when I told him they had lowered the pain med dose. In his words "don't they understand you just had surgery????? and we need to have the pain under control until you are completely healed!!!!!!" Went back for my second appointment and saw Dr. Mendoza. He was unprofessional, rude and condescending. I explained what my surgeon had suggested and he stated he did not feel comfortable putting me back on the dose I was before I started seeing them and was welcome to look for someone else that would. He wrote down a plan to taper me completely off the pain meds to give me "something better" and when I expressed I wasn't ready for that he walked out of the room. He would not listen to anything I said. Their "wonderful plans" for me have only made my recuperation so much worse and slower. There is another situation with another med that I needed help tapering off and he just said there was nothing he could do to help me. I'm sorry to say that from the receptionist to the doctors their practice sucks!!! I am happy I was referred to another practice and looking forward to being healthy again. When you see only a couple of people in the waiting room and get seen right away it's not always a good thing... read more

I really liked this guy's bedside manner. I got a second opinion when an orthopedic told me there were no alternatives to surgery. I found him in my insurance book. The staff calls him "A.J", and the website lists him as "Andy". I had a major pain in my lumbar area going down my leg, and he offered me at least five different alternatives to surgery. I have a stressful job, so we decided against narcotics. The spine epidural injections worked and Im doing my exercises at home. The clinic was neat and professional, and I noticed they stay mostly on time. read more

My first visit to Dr. Joshi's office was in December 2011. During that visit I met with Dr. Joshi and he was friendly and seemed concerned about pain issue. He perscribed a pain medicine to me that truly helped relieve much of my pain. On my second and third visits to the office I saw his P.A. and that was a totally different experience. Due to my work schedule I had asked about the possibility of getting a 90 script for the medication. I was willing to take the 30 day script but was just trying not to have to take off work every month. At that point the P.A. began to treat me with a large degree of disrepect. I felt like a criminal and was almost in tears. They showed no sign of understanding for my pain or my work situation. They just told me that they no longer wanted me as a patient. They said; "It would be in our best interests and yours for you to find another doctor". I was devastated and I asked for a referral to another doctor and they would not do so. I found the behavior of the P.A. to be rude and totally uncaring. I found them to be unwilling to listen and totally disengaged from interaction with me as a patient or as a person. Even though I found Dr. Joshi to be friendly and helpful I would not recommend anyone to that office. read more

I am sorry to be so slow to join yelp and begin sharing my opinions on businesses. I am so glad I didn't previously base my choice of using this office based on their ratings though! It really makes me wonder about what people were looking for in their visits to drs if they were most frustrated by limiting their use of addictive and harmful overuse of meds. I am happy so say that I came here on high meds, barely living a functional or happy life but unsure of my options. Luckily I was given options and treatments that didn't just facilitate my drug use for managing pain. I was hesitant to try procedures but after somee time I have been able to get off the meds that left me tired and out if it and now I'm feeling healthy and with far less pain than I could have imagined. Pain Care may help people stay on meds when it's necessary but they also give people options that are actually helpful! I'm just so happy to have been one of those to get off the meds and know where to go in the future. I won't be seeing dr carol for a while, but I hope to have a doctor with as much care and compassion as he had while treating me when I was really doubting my outcomes. I really am confused by any bad reviews from dr carol, any patients I know share their genuine appreciation of his care and commitment. I am sorry for the situation that occurred to the previous review review about your accident. I will say I have experienced issues in the clinic that didn't always expedite the process, but I hope you are able to find treatment that allows you relief and gets you off of any pain meds. To all pain patients- I hope that you find a good fit with your doctor and have treatment that gets even surpassed your goals. Peace and keep Austin weird :) read more

After having lower back pain for over a year was referred to Pain Care Physicians--appt w/ Dr. Ramchandani in the San Marcos area. Very pleasant staff and was well informed. Had MRI/xrays done and problem was determined. EMG done and then scheduled for Facet injections. Went to the Austin office for the injection. Thank you Joel, Meridith, Will, Kevin and Dr Ramchandani. You made me feel comfortable and well cared for with a slightly uncomfortable procedure. read more

Dr. Joshi and his office have always treated me with great care. I have always received follow up calls after procedures and call backs when I have a question about anything medical related. I am sadden of the thought that I will have to switch doctors because of new insurance. I was very lucky to have him and his staff helping me through my Spine Disease problems. read more