Excellent service and good advice. Would use in the future. I appreciate this company.read more

Quick to respond and very helpful and informative; explains everything and prides himself on…read morequality parts and workmanship. Highly recommended and will be using for all future plumbing needs.

They were great!.wanted! I walked in and explained what I needed done and Chris immediately…read morefabricated what I needed.

Theres no questioning their experience and knowledge. Very fast turnover. Even did a couple jobs…read morewhile I waited... very reasonable prices!

​Awful experience! They refused to provide information to me on their insurance liability coverage…read moredue to their damages during project. They stained carpet and countertop with rust by allowing water to fall everywhere. Tenant reported their mishap to me immediately when it occurred while I had to babysit their staff during another room project. Carpet had to get replaced due to rust stains from their water spill due to no pail used. One staff was angry when I requested they use tarp and pails in the work area. No rebate or discount offered by owner Shaq when I requested he come see staff damages. On top of the damages, be ready for them to cut 6 holes in your wall and ceilings, in different rooms.

Thumbs up is amazing. Not only professional but gave me a great deal and I joined the family and…read moreSigned up for their annual inspection program and saved even more.

All of our experiences with this business have been very positive. They respond promptly, treat…read moreyour issue with urgency, and show consideration. Both times we called on this company, DrainPro pinpointed the problem and resolved it efficiently, offering high quality work and very fair pricing. If we have another problem, we'd be happy to work with them again.

Joe and his crew are AMAZING! We purchased a new house in Providence and IMMEDIATELY discovered…read morethat everything we flushed, showered, etc. was being backed up into our brand new finished basement. We discovered this on a Sunday evening. Joe became our plumber that night because he made himself available to come out the following morning. And he arrived on time. What he found was a catastrophe that involved a crew to rip out a whole section of sidewalk in front of our house to clear the several feet of city tree branch that had grown into our pipes. He got the right people in to do that job, was onsite to oversee it throughout, and he fixed a few other plumbing hiccups during the interim and even offered to install the new toilet seats we had sitting in their boxes while his excavation guys were doing their thing. He's a really helpful, friendly, and dedicated person who seems committed to making his customers' homes "right". He also put us onto the most fantastic crew to mitigate our basement disaster. After how happy we were with those guys (who were in our home to fix our basement properly for five weeks), I will take recommendations from Joe for anything we need. In fact, we are already working with an electrician he recommended to sort some crazy-wired switches out and move a junction box (not a small job). I recommend Joe and his crew with a 5/5, no question. These guys are great.

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.

I had Prime install a new AC delivery trunk and vent to a room, and replace the bath fixtures…read more Their work was excellent. Clean and attention to detail. Constant communication. I highly recommend them.

I had high hopes with this company. But after 2 service calls, the lack of attention to detail is…read moremissing. Call backs do not happen. The office is not connected to the techs in the field. One hand does not know what the other is doing. The office helps tries but is not effective.

What can I say about Anne the Plumber? I am so happy with their integrity, knowledge and the level…read moreof service. The work was thoughtful, creative and expertly done. What is truly impressive is the time they spent with me explaining the nature of the plumbing problem and its solutions, even before the job began. From the beginning of the job to end, Anne the Plumber took meticulous care and I felt as if it were the most important project that they were doing that day. And, it was not a simple job, like a leaky faucet, it was a complicated job. They had to literally build piping for a washer and dryer that had no infrastructure already in place. The money I spent was worth every penny. I will only use Anne the Plumber for my own condo, and my building has used them as well, with excellent results.

Wanted to hire 'Anne the Plumber' to support local woman owned businesses…read more Sorry to say I am extremely underwhelmed with their work, and even less with their pricing. Specifically listed things I needed done. Leaky shower was not fixed, just recalked. They fixed a pipe in my flowerbed and replaced two spigots. Over $620... Asked him to tighten two faucets and he wanted to charge $225x2 to tighten two bolts. Will need to call in another plumber to fix shower. Will not use, nor recommend, this company.

Several days ago , my toilet became clogged . Quickly realized I needed a plumber. I called Zoom…read moreDrain at the recommendation of a friend who had used them recently. She had a great experience with them. I called and got an appointment with in hours. Aaron came and was friendly, respectful and obviously valued good customer service. He explained every aspect of the problem and proceeded to complete the job quickly and successfully. He is a valuable employee and I hope Zoom Drain knows what a great employee he is. Thank you Aaron ... I'll be recommending you and your company for sure !!!

Had a very slow bathroom drain; Zoom Drain was recommended so I phoned and, although I was…read moretechnically outside their area, Preston drove up and did a great job for very reasonable money.