Excellent service and good advice. Would use in the future. I appreciate this company.read more

Quick to respond and very helpful and informative; explains everything and prides himself on…read morequality parts and workmanship. Highly recommended and will be using for all future plumbing needs.

Fantastic work and communication. The Wicked team addressed a long-standing issue with skill. Super…read moreclean work and fair pricing. Highly recommend!

I found him to be too expensive. I was charged almost $3,000 to switch a gas water heater to an…read moreelectric water heater.

All of our experiences with this business have been very positive. They respond promptly, treat…read moreyour issue with urgency, and show consideration. Both times we called on this company, DrainPro pinpointed the problem and resolved it efficiently, offering high quality work and very fair pricing. If we have another problem, we'd be happy to work with them again.

Joe and his crew are AMAZING! We purchased a new house in Providence and IMMEDIATELY discovered…read morethat everything we flushed, showered, etc. was being backed up into our brand new finished basement. We discovered this on a Sunday evening. Joe became our plumber that night because he made himself available to come out the following morning. And he arrived on time. What he found was a catastrophe that involved a crew to rip out a whole section of sidewalk in front of our house to clear the several feet of city tree branch that had grown into our pipes. He got the right people in to do that job, was onsite to oversee it throughout, and he fixed a few other plumbing hiccups during the interim and even offered to install the new toilet seats we had sitting in their boxes while his excavation guys were doing their thing. He's a really helpful, friendly, and dedicated person who seems committed to making his customers' homes "right". He also put us onto the most fantastic crew to mitigate our basement disaster. After how happy we were with those guys (who were in our home to fix our basement properly for five weeks), I will take recommendations from Joe for anything we need. In fact, we are already working with an electrician he recommended to sort some crazy-wired switches out and move a junction box (not a small job). I recommend Joe and his crew with a 5/5, no question. These guys are great.

Absolutely horrible experience with Sureflow Rooter…read more We hired them for a sewer backup issue, and the situation became significantly worse after their visit. The basement was left with visible sewage contamination on floors, walls, pipes, and surrounding finished surfaces. Instead of properly cleaning and sanitizing the affected areas, the sewage appeared to have been smeared around the basement. What should have been a professional sewer service turned into a biohazard situation that now requires professional remediation and possible removal of contaminated materials. The technicians and management were extremely unprofessional throughout the process, and after we raised concerns about the condition the basement was left in, communication became dismissive and calls were repeatedly ended without resolution. If you are dealing with a sewer backup or any situation involving contamination in your home, I strongly recommend hiring a company that takes proper containment, cleanup, and customer safety seriously. Based on this experience, I would never use or recommend Sureflow Rooter again.

Sureflow rooter was the 4th place that I called after my antique bathtub wouldn't drain…read more The first place wouldn't open up a panel to access the pipes and wanted me to do it (I'm not a handy person). Sureflow did it without any issues. The second place wanted me to pay a dispatch fee which I didn't want to do if they also didn't want to open that panel. Sureflow didn't charge me a dispatch fee. The 3rd place no showed and when I called to figure out what happened, they were vague about when they would get to me. I called Sureflow and they came on time at our agreed upon date. I highly recommend Sureflow rooter and will definitely call Sureflow again with future drainage issue.

Tyler is awesome. He addressed a leak I had in my newly installed furnace, and his crew replaced…read moreit with a new one. And done in one day! Fantastic response and the workmanship was amazing!

Professional efficient customer focused Great job…read more I had no hot water and Steve came immediately Assessed the problem snd provided me a plan And came that day I had hot water by the days end A five star work and company

They guys are fantastic! They provided exceptional communication, very professional advice and…read morehelpful recommendations. We need to have the water filtration system replaced and they explained the process thoroughly.

Kyle and his team were excellent to work with. I had my boiler and indirect replaced with them. I…read moreoriginally scheduled it for September but had to call and have them come sooner due to a rapid leak with my boiler. Kyle moved a few things around so they could come the next day. The entire team was friendly, knowledge and very punctual.

I contacted Nick from Marcello's Plumbing for replacement of an ancient water heater in a home we…read morejust purchased. He had the very best price out of everyone I called, and he was here within one day to install it. I highly recommend Marcello's Plumbing. He is a Master Plumber.

I woke up to a noise in my basement that sounded like a small leak. I was wrong, multiple pipes had…read morelet go and there were no water shut offs anywhere other than the main going in to the house. I found Marcello's Plumbing and once they arrived they gave an honest quote, fixed all of the damaged pipes, added shut off valves everywhere that there should have been already (last plumber did not do it correctly). It is impossible to find another company that is this dedicated, honest, and reliable. They said they would show up, and they did. I've tried many company's over the last 20 years, this one is by far the best!

I called Kevin to schedule an appointment to replace an outside faucet. Kevin was so pleasant when…read morehe arrived on time looked at it and decided he wouldn't have to replace it. Ballpark figure was $333 parts and labor. Kevin ended up fixing the problem and only charge me 175. I give him five stars because of the honesty and the quality of work. He also gave me good advice about draining my hot water tank so nothing would make it a future problem.

Giving "Five Star" a solid five star after having several conversations with Kevin about my newly…read morepurchased house. I originally wanted a quote for some upgrades and repairs. Kevin transparently and honestly told me I was better off getting providence water contacted for repairing some of it which I appreciated. When my boiler and radiator were leaking, Kevin's crew came out fast to look at it. Ultimately took a little while to get everything fixed but the guys worked professionally and efficiently to get the job done. The bill came in a little high for just patchwork (no new components or parts were used so it was 95% labor except for some plumbers putty) but it was lower than the "high end" of the quote I got. Despite the cost, the benefit here is you know what you're getting and that (so far based on my experience anyway) is an honest job and reliable company. So, if you're looking for the cheapest, fastest option you probably want to go elsewhere. If you're looking for a reputable company that tells you straight up what's going on, gives you an estimate and sticks to it, then Five Star is your company!