These guys are truly incredible. Called them for a non-urgent repair, they were there the next…read moreday, on time for the appointment. Their guy Don was super knowledgeable on Navien furnaces, and pointed out all the shoddy workmanship of the original installer. The original installer (another company) was awful. Don fixed it, and went above and beyond. Reasonable prices, but extremely honest.

We had some major plumbing work on an old furnace in an old church building. Pat came out (when he…read moresaid he would) to give us a quote and sent me the quote when he said he was going to send it. He then came out to repair the system on time - with no drama or excuses. Work was done professionally and at a reasonable price. THANK YOU DIROCCO PLUMBING!

What a team! I am so impressed…read more the crew came and helped me out big time with a major root issue in the trap leading to my sewer system in EG! it was so frustrating and scary as a 50s woman living alone to deal with this, but they took their time and put me at ease as they worked through this tedious issue. incredible. finally...not getting screwed over as a single woman living alone and managing a home! So refreshing and I appreciate so much the expedited work from Gio, Nathan, and Matt. Not just professional, but kind! Bonus

Very fast and reliable. Very pleasant to speak with and knew wha they were doing! They fixed all my…read morevalves

Can't say thank you enough to Andrew for being an HONEST tradesman…read more Knowledgeable, personable, kind, honest, communicative, honest. ... You said honest twice. I like honest. He could have lied like so many others and got a $4-5k low-material-cost job, but he chose to be honest. I tipped 50%; he deserved every bit of it and more. I do almost everything myself, and for anything I ever need certified I won't hesitate to call him again. Thank you.

Our new "go to" plumber! Be prepared - plumbing is expensive…read moreto have the right person work on it. But these guys are the right people. Bailey was great - he got right to work, did a really nice job on everything, and was in and out in far less time than I anticipated. Everything looks and operates perfectly! Thanks Bailey!

I used Feula twice before and was very happy with them. BUT…read morerecently we had a leaking issue in the bathroom from our toilet. I called Joe to have them come out as soon as they can because it was leaking onto the sub floor and into the basement. I was told they were busy, which is understandable but they would try to fit me in. On day two of waiting for them I got a call from Joe. I was away form my phone and when I called back I got reprimanded for not answering and missing a time window that I knew nothing about. After apologizing to both Joe and Mike, and agreeing to wait for another call, I never got a call back, or even a text back. I hate that this happened and im sad that I got treated as such.

We called to get a quote for replacing our water heater. They were able to come out the next day…read more On time, did a great job. I definitely would recommend them.

Upfront on the phone about hourly rates and approximate time needed for the job. Showed up on time,…read morecleaned up and put everything back where it was. They didn't try to "upsell" us on other work or upgrades they thought were needed. Our plumber from here in! Thanks Gary.

They respond when you call and they complete the work when you need it done…read more Great work and the quality is awesome.

Fast, efficient and reasonably priced! They answered the phone and scheduled service same day…read more Professional and knowledgeable. Highly recommend.

Tony's service was outstanding. He keeps all of his appointments as scheduled and informs you…read moreevery step of the way of the project. His work is excellent and prices are fair. I would highly recommend Tony for Heating or air-conditioning installations or repairs.

I called Kevin to schedule an appointment to replace an outside faucet. Kevin was so pleasant when…read morehe arrived on time looked at it and decided he wouldn't have to replace it. Ballpark figure was $333 parts and labor. Kevin ended up fixing the problem and only charge me 175. I give him five stars because of the honesty and the quality of work. He also gave me good advice about draining my hot water tank so nothing would make it a future problem.

Giving "Five Star" a solid five star after having several conversations with Kevin about my newly…read morepurchased house. I originally wanted a quote for some upgrades and repairs. Kevin transparently and honestly told me I was better off getting providence water contacted for repairing some of it which I appreciated. When my boiler and radiator were leaking, Kevin's crew came out fast to look at it. Ultimately took a little while to get everything fixed but the guys worked professionally and efficiently to get the job done. The bill came in a little high for just patchwork (no new components or parts were used so it was 95% labor except for some plumbers putty) but it was lower than the "high end" of the quote I got. Despite the cost, the benefit here is you know what you're getting and that (so far based on my experience anyway) is an honest job and reliable company. So, if you're looking for the cheapest, fastest option you probably want to go elsewhere. If you're looking for a reputable company that tells you straight up what's going on, gives you an estimate and sticks to it, then Five Star is your company!

They did a complete replacement of my sewer line in Newport that was backing up and not flowing to…read morethe main, great job... in and out in one day. Installed a Navien combi boiler / hot water heater for my apartments in Wakefield, another great job... in and out in one day and did some extras that were needed (electrical) and didn 't increase the price. In short, very professional work at reasonable prices, I didn't think that existed anymore.

Over charges and leaves mess. Spoke with Josh on Sunday…read moreabout replacing cold/hot shutoffs to kitchen sink. He honestly replied would cost 3x because weekend/holiday. Scheduled Tuesday service call. Senior tech came out without supplies then spent 40 minutes on parts run. Repair done in 20 minutes under sink. Left bucket of water under sink and wet floor. Charged 2/3 of emergency service estimate. So much for integrity in pricing. Sent feedback and never heard back.