Can't say enough good things about this business. They came to our house quickly to fix our AC in…read morethe middle of a heatwave. She explained what was wrong, what the cost would be, and did we want her to proceed? YES! So professional, friendly, and clearly knows how to run a business. Highly recommend.

Short notice emergency weekend service on a 94 degree Saturday! Mary was helpful, honest, fair and…read moreabsolutely knew her craft. Would recommend her without hesitation for repair, installation or consultation.

The service we received was unacceptable, and I would not recommend this provider to anyone. I…read morealways deal fairly, but we were charged double the service call fee--a cost that was never disclosed or discussed ahead of time--even though the technician did basically nothing. He failed to check the serial number, guessed the unit's age, and gave us a diagnosis that a second opinion today proved was completely wrong. To make matters worse, he promised to follow up the next day but never did. If you value your time, don't use this provider

We just moved into our place and could not figure out how our A/C unit worked and it was hot. I…read morerandomly called Remedy Cooling and Heating at 5 on a Wednesday hoping anyone would answer and he did. He spent about a half our with me on FaceTime walking me through the steps and trying to figure out the issue without even hesitating....and I wasn't even a customer; just a random person looking for help. Remy will now be our HVAC go to from now on. I could not recommend him higher and know he will take great care of all his customers! Steve

Helpful, knowledgeable, efficient and just an all-around nice guy!…read more We were desperate after our forced water heat stopped working one system at a time over the course of several days. We had different people come try to take a look and started getting a run around from everyone. In desperation (after staying in hotels with my baby and keeping him covered in blankets and wearing mittens and hats inside whenever we were home waiting for contractors), my husband called Richard in between meetings at his job. Richard responded promptly and set up a time to come over. He let us know he was on the way and got right to work walking me and my shivering baby through his very efficient troubleshooting process. He was able to pinpoint several issues with our heating and suggest how to proceed next. He referred us to an electrician but refused to leave until he set up a workaround to bring warmth back into the house. Richard is basically a miracle worker and definitely of the old school--polite, professional, and takes pride in his work. At the moment he is the only person I will recommend to family and friends with emergency heating problems. Learn from our mistake and don't waste your time with anyone else if you are stuck in the cold!

As a Realtor we need to find reliable service that is reasonably priced and that is what you get…read morewith Richard's Knight Service. I needed a Certificate of Compliance quickly for a client and after calling many bigger oil companies in the area that either could not come out or charged more than twice what Richard charged I called Richard's Knight Service. He went out that day and took care of it efficiently and effectively! Thank you!

Ryan is an absolute pleasure to work with. He just started Stars and Pipes but he knows his stuff…read moreinside and out and was happy to explain everything he was doing so I understood what was going on with the water heater and how to keep my system working. It was easy to get a hold of him via text, and because we had a bit of an emergency it was helpful that he was able to get to us 2 days before our originally scheduled date. He's easily going to be the first person I mention to anyone who needs a plumber!

Ryan was superb! He was on time, on budget, friendly, a joy to work with, and did a fabulous job…read morethat saved us from a major renovation project. We recommend him completely.

Rob Lubera has been a God send to me and my family. He is ALWAYS there when needed even if it's a…read morequestion and always responds. He is professional, reasonable, respectful and clean. I have the upmost respect for him and his company. Thank you as always Rob! You are one of a kind in today's service world!

We have used Lubera most recently to install a humidifier and a new gas furnace among other minor…read moreservices over a number of years. When the humidifier was installed, he quoted us in the $300.00 range. It ended up over $700.00. We paid and bit our lips. In May 2021 the furnace was installed and paid for. In November 2021 we had a problem with a computer board and blower motor after a power outage. According to the manufacturer the parts were covered by warranty. It took our intervention to get the parts needed. We were without heat for a solid month. Finally, on January 26-2022 Lubera came to our home with the part needed to restore our heat. Lubera insisted on being paid for the board. He subsequently got paid over 800.00 for labor and parts. we asked him to go to the manufacturer to be reimbursed for the part and give us credit for what we paid. His answer was "you are lucky they covered the motor". We have crossed this plumber off our list. We will never use him again. He did nothing that is demonstrable to get the parts needed. I had to call the manufacturer and do a conference call with Lubera's wife to get the part shipped. Lubera did not honor his commitment to us.

RE Coogan himself was the only one to call us back when we had a problem in the dead of winter. He…read moreevaluated the problem during a storm over the phone with us, gave us tips to get through the evening and was out the next day to assist and get things rolling. We were confident in his abilities based on how well he listened to our concerns and was able to help in a pinch. He was personable and engaging. We felt his estimate was fair and honest. He helped walk us through the RISE process for Weatherizing our home, and was super patient as we dealt with a lengthy delay in processing the 0% financing loan - which in the end, was the most frustrating part of it. But, surprise, surprise, that's a RISE problem - not an RE Coogan problem! Coogan's dedicated team of professionals were efficient, prompt and neat throughout the installation of our new unit. Our heat and hot water never worked so well - atleast in the years I can remember! He brought us great peace of mind and a relationship that we are fortunate to have for our future needs.

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

Strongly recommend! Al and his team were a pleasure to deal with from start to finish. Scheduling…read morewas easy because they were very responsive. They send confirmation and follow up emails/texts so you can be prepared and know exactly what is going on. Al did a thorough job while also being kind, honest, and dependable. You'll be glad you hired them.

Pro's: came on time and date scheduled. Did quality work on projects…read more Con's: Expect to pay more than double the going rate for all services. Not honest. He will create more of a problem and fix to get more money for the job. Expect to pay a very high price for any fixes. Very poor value for the money.

Brian did a great job installing my under counter lights and transformer. I called them and they…read morecame right away with a 2 hour window

I hired this company believing they were a reliable alternative to my standard service provider,…read morebut it was a frustrating and costly mistake. I paid a mandatory dispatch fee, but received no actual service--not even a basic diagnostic. Once on-site, the electrician quoted $358 just to check what needed troubleshooting, plus $200 per unit to replace standard smoke/carbon monoxide detectors. Because the prices were exorbitant, I declined the work, leaving me out the dispatch fee for literally zero results. Save your money and think twice before booking with them.