Excellent service and good advice. Would use in the future. I appreciate this company.read more

Great value and well done, thank you so much Jim! Highly recommended and expertise plumber.read more

We had an issue with our kitchen sink. They called us back in a timely manner and got out to us…read morewithin about an hour after contacting ( it was a Saturday). He was friendly and quick. I would definitely recommend.

I had to acknowledge the help that Charles Ferguson extended to my wife and I while shopping in…read moreHome Depot. We were looking for replacement parts for a bathroom toilet in our house when we ran into Charles. He stopped what he was doing, asked what we were looking for, and took over the search and found the parts we actually needed. He not only found the parts but explained the repair process in detail making the installation process easy. Thank you Charles for taking the time to help two senior citizens making the repair a lot less stressful and a lot quicker.

I called Kevin to schedule an appointment to replace an outside faucet. Kevin was so pleasant when…read morehe arrived on time looked at it and decided he wouldn't have to replace it. Ballpark figure was $333 parts and labor. Kevin ended up fixing the problem and only charge me 175. I give him five stars because of the honesty and the quality of work. He also gave me good advice about draining my hot water tank so nothing would make it a future problem.

Giving "Five Star" a solid five star after having several conversations with Kevin about my newly…read morepurchased house. I originally wanted a quote for some upgrades and repairs. Kevin transparently and honestly told me I was better off getting providence water contacted for repairing some of it which I appreciated. When my boiler and radiator were leaking, Kevin's crew came out fast to look at it. Ultimately took a little while to get everything fixed but the guys worked professionally and efficiently to get the job done. The bill came in a little high for just patchwork (no new components or parts were used so it was 95% labor except for some plumbers putty) but it was lower than the "high end" of the quote I got. Despite the cost, the benefit here is you know what you're getting and that (so far based on my experience anyway) is an honest job and reliable company. So, if you're looking for the cheapest, fastest option you probably want to go elsewhere. If you're looking for a reputable company that tells you straight up what's going on, gives you an estimate and sticks to it, then Five Star is your company!

Can't say thank you enough to Andrew for being an HONEST tradesman…read more Knowledgeable, personable, kind, honest, communicative, honest. ... You said honest twice. I like honest. He could have lied like so many others and got a $4-5k low-material-cost job, but he chose to be honest. I tipped 50%; he deserved every bit of it and more. I do almost everything myself, and for anything I ever need certified I won't hesitate to call him again. Thank you.

Our new "go to" plumber! Be prepared - plumbing is expensive…read moreto have the right person work on it. But these guys are the right people. Bailey was great - he got right to work, did a really nice job on everything, and was in and out in far less time than I anticipated. Everything looks and operates perfectly! Thanks Bailey!

Came for an emergency visit not once but twice on the weekend! Also called in a favor to have our…read moreseptic pumped so they could work better! Went over and above in all aspects of the service call. Would recommend them highly!!!!

The young man who came to unplug our sewer drain worked his butt off and cleaned out lots of paper…read moreand grease through yards of plastic piping - then helped me carry the buckets to our woods to dump them. The price was more than reasonable for the three hours he was here. ($425) so I gave him a $75 tip! Great service, scheduling, and clean up of the basement after he was done.

UPDATE on Priority Plumbing, I wrote a previous review on Priority Plumbing to include owner Mike…read moreCambio and his team. We had an emergency evacuation of our residence after Mike and team struggled with installation of a new furnace in our home. He left us with a gas leak in our home which was resolved by RI Energy last week on February 27, 2026. We contacted Mike Cambio to inform him of the gas leak found in our home but, not surprised, he never responded. This Priority Plumbing Company has only one PRIORITY, it's about how much money they can get from you and and how quickly they can get out of your house before you notice damages or serious problems. This is a bad company to let into your home. Do not trust this company.

Replaced a 2nd floor soil line very quickly and efficiently, responded quickly to come out and give…read morea quote and all staff was professional and friendly. Very fair priced service with exceptional results, I highly recommend to anyone looking for a plumber!

They did a complete replacement of my sewer line in Newport that was backing up and not flowing to…read morethe main, great job... in and out in one day. Installed a Navien combi boiler / hot water heater for my apartments in Wakefield, another great job... in and out in one day and did some extras that were needed (electrical) and didn 't increase the price. In short, very professional work at reasonable prices, I didn't think that existed anymore.

Over charges and leaves mess. Spoke with Josh on Sunday…read moreabout replacing cold/hot shutoffs to kitchen sink. He honestly replied would cost 3x because weekend/holiday. Scheduled Tuesday service call. Senior tech came out without supplies then spent 40 minutes on parts run. Repair done in 20 minutes under sink. Left bucket of water under sink and wet floor. Charged 2/3 of emergency service estimate. So much for integrity in pricing. Sent feedback and never heard back.

Sureflow rooter was the 4th place that I called after my antique bathtub wouldn't drain…read more The first place wouldn't open up a panel to access the pipes and wanted me to do it (I'm not a handy person). Sureflow did it without any issues. The second place wanted me to pay a dispatch fee which I didn't want to do if they also didn't want to open that panel. Sureflow didn't charge me a dispatch fee. The 3rd place no showed and when I called to figure out what happened, they were vague about when they would get to me. I called Sureflow and they came on time at our agreed upon date. I highly recommend Sureflow rooter and will definitely call Sureflow again with future drainage issue.

Sureflow came to my house to fix a clogged sink (and charged quite expensively). After a few months…read morethe sink broke again and water was leaking from the pipe. They didn't end up fixing my problem and tried to charge me another amount for their "work". Oh, and did I mention that they came in 5 hours late for a morning appointment?