Pagliacci's focus on Customer Service is spectacular! A little pricey but my favorite for delivery! The employee's greet you by name, even if you've only ordered there once before. Records of your previous transaction(s) are saved for better guest service, including reliable and consistent...aways hot and delicious! My Domino's Fail: Lived in Bellevue 2009 - 2010 and gave Domino's 3 failed attempts. First Attempt: 1 hour and 45 minutes Late! Second: Forgot my breadsticks and missed coupon. Third and Final Fail: They actually forgot the Pizza!!! Perks of Pagliacci: - Open till Midnight, delivery till 11pm - Frequent Pie'r Coupons and Upgrades - Great Specials - 45 Minute Delivery Service which is either Early or Never Late! Favorites: Specials, Centioli, Parma Primo & Pagliacci Salad read more

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Amazing improvement! I stopped purchasing pizza from Pagliacci a number of years ago; poor service, incorrect orders, lousy taste. I've recently decided to give them another try. This review is after my 3rd delivery order. The crust is absolutely delicious. Fresh, chewy, cooked thoroughly. Such an improvement! My most recent order was half extra pepperoni, half south Philly. The delivery was exactly what I intended to order. Quite frankly, I was really impressed with the flavor of each side of the pie. They estimated approximately 45 minutes delivery time, and were long by about 10 minutes. The delivery person was friendly, with a great smile. That makes a difference when you have a little one impatiently waiting for her pizza. I'm really happy with my Friday night pizza. I am happy to recommend Pagliacci Pizza delivery again. read more

Price aside this place is legit. I am always happy when someone wants Pagliacci because that means I get the Pagliaccio Salad.... I am sooo highly addicted to it. Pagliaccio Salad: Lettuce tossed with garbanzo beans, diced red pepper, kasseri cheese, salami, red onion and dijon vinaigrette. Small size= Calories: 500 Saturated Fat: 9g Sodium: 520mg Carbs:12g I order it without salami... I wouldn't mind finding a way to bring down the cals and sodium even more. But over all its a light, refreshing salad. Pagliacci made things right and sent us a $10 gift card after my previous experience. I honestly believe they have given me the best pizza customer service ever. They stand behind their product and service. Now send me more coupons! haha read more

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The pizza is always good -- and I grew up on NYC pizza so that's saying a lot -- but what really stands out to me at this location is their dedication to service. We've never had a bad experience with any of the employees and they contact us if something goes wrong with our order, e.g. accidentally burning a pizza so needing to remake it. They even comped an order when it was really late, even though they didn't have to because they had let us know what was happening. Will continue to order from here. read more

This location has finally stepped it up, it appears that corporate has placed a long time Pagliacci employee in as management, and this guy knows what he is doing / carries the right company culture, and is absolutely steering the place in the right direction. This would be a 5 star review for the current management and the quality of the food currently coming out, however the stinging memories of the horrible, horrible past whack it down back to leavel that forces us back to reality. The pizza margarita we received from this location the other day has to be a top 5 pizza from Pagliacci in ~19 years of eating their pies. Perfectly formed cornicione, golden brown; mozz and basil in the correct ratios, light char on the crust, sprinkle of rock salt notable but not overly aggressive in chunk size. It was truly a magical pie. I was hesitant to order this location for pickup, with the horrendous pies of the past, and I'm so glad to see they have turned things around a full 180 and are now putting out tremendous quality pies again. read more

Pagliacci never disappoints. Pizza is always top quality, staff is friendly, and delivery is super quick. You won't find better pizza in the Pacific Northwest. read more

You have got to love the pizza here, this place makes pizza with quality! It tastes amazing, looks amazing and you know it hasn't been wherever the ingredients of an establishment like Dominos has been. These things are fresh, well made and delicious! My only reason for knocking a star off is the price. When Dominos is offering $6 large pizzas, it's hard to justify paying the $28+ for the large pizzas here. But for special events and date nights we occasionally like to splash and go here instead! read more

Great pizza and probably the best gluten free crust you'll find in the area. I like that they do pizza by the slice too. Delivery is always on time. Only loses a star because they have limited delivery hours, and it's pickup only if you're getting it in the afternoon read more

I loooooooove their crust. I think that crust is so very important in pizza creation. The next thing is the cheese; if the cheese is bad, the pizza cannot be good. These guys have good cheese. Lastly, the sauce; another vital part of pizza. Two thumbs up. I have only ordered delivery so I cannot speak for the service at the restaurant, but the people on the phone are always exceptionally pleasant. This is definitely my favourite pizza delivery place. read more

if the review were based solely on pizza, I would give them 5 stars. But the salad lack seasoning, and the gentleman behind the counter was not very interactive. Not rude or unfriendly at all, but passive in a way that suggested he had better things to do with his time. That being said, we don't go out for pizza for the service, so I will continue to go back, and just put a little salt on my salad read more

I've been a customer of the Kenmore Pagliacci Pizza location since about 2008. Whether I get delivery or go pickup my food they always manage to make me feel welcome and special. I like to order ahead online now to avoid waiting, but if you call they are always super friendly and helpful. They are open late every night but don't start delivering until 4-5pm each day. Pagliacci Pizza in general is a little pricier than other pizza places, but I'd say they are definitely worth it for the quality you get. The parking lot is a little small and difficult to get in and out of its parking spots, but you can't miss this modern looking location right on Bothell Way across from the Burke-Gilman trail. It's got newspapers for you to read while you eat or wait, a flat screen TV to watch sports, and plenty of indoor tables and booths. They now serve single slices (yay!) and also beer, wine, and soda. My favorites are the Hawaiian pizza (+ black olives), Pagliaccio Salad, and Centioli! read more

I would give more stars as their pizza and salad is great. The service is horrible. If you are in a rush don't come here. We ordered a salad and three individual slices of pizza. I am patient so I waited 20 min after we were finished with our salad. Finally I went up to ask them and they had "forgotten" No apology. AND I TIPPED. read more

As far as delivery/takeout pizza in the greater Seattle area goes, I think that Pagliacci is miles above its competitors. The pizzas are huge and the sauce, crust, and toppings are awesome. However, as other reviews here have noted, for some reason the Kenmore location just doesn't do it as well as the two downtown Bellevue locations. The crusts are just a little bit thinner, toppings are just a touch more sparse, and somehow the pizza is just a little less perfectly cooked. Maybe it's due to inferior ovens or something, because the basic tastes of the tomato sauce and crust are identical -- and those are as awesome as ever. Don't take this as a knock against Pagliacci in general; still a really really good pizza, even from this location, provided you don't mind paying a little bit of a premium over other chain pizza delivery places. But if you have the choice/time, you'll probably want to hit up one of the downtown Bellevue locations instead. read more

Worst customer service ever! Not willing to work with someone with allergies. I asked for olives on the side because the other person who was with me is allergic to them. They wait until after I pay for the pizza to tell me that they can't put them on the side because of "health code." $30 for an 11" pizza and you can't put olives that I already paid for on the side for me. What a BS policy... I will never come back here. A food place that won't accommodate food allergies doesn't deserve to be in business. read more

Got a $10 gift card because of a previous mistake thought I'd give it another try. Got a Ceasar salad and asked to add chicken. I got my salad to go. When I went to eat it I got no chicken. I don't know if the person charged me for chicken but I asked for it and am super disappointed. read more

I've ordered pizza from this location twice since I moved to the suburbs from the city. Twice, I have been disappointed. I would order pizzas from Pagliacci regularly when we lived in Seattle, and they were consistently good. Tonight, my pizza from this location couldn't have been considered fully cooked....Last time, same thing. I'd steer clear of this location. read more

I'm a fan of Pagliacci. I like the crust and the toppings. I do wish they had a bit more sauce and cheese on their pizza but that just seems to be their style. I just had the spinach chicken pizza last night and it was very good! They have great salads, too. The pizza is on the more expensive side but it's a good bet for pizza and beats some of the other chains all over the place! read more

Pizza pisses me off. There is just so much bad pizza out there. Expensive too! You want me to shell out $20 for flour, water, sauce, a sprinkling of cheese and 12 slices of pepperoni? Then delivery it to me cold? Thank you not very much. I'm also hella jaded coming from the east coast. Yeah, that bias iz everywhere. There just isn't an adequate slice in town. Sorry. My bar is high. So when it comes to the award-winning Pagliacci pizza in Seattle, it just falls short. Granted, at least it tries. It's not over-doughy, it's not over-sauced And it's not over-tasty. It tries to create a delicacy delicately. That's just wrong. The result is an over-bland piece of dough best served for those who love the faint of flavor. I like, wait, I know pizza needs to slap your tongue into submission. You can't fake it with artichokes and goat cheese. There should be an innate sensation of ecstasy. Your mouth is doing something naughty and damn for exposing your tastebuds for the little sluts that they are. For better pizza, go to A New York Pizza Place, Maple Leaf read more

Pizza not done for the umpteenth time.We even ask them to cook it longer. For a $40 non traditional fru fru pizza, it seems they may need to head to Chicago or New York to get some lessons for real pizza. Does anyone is Seattle know what real pizza is?!? read more

Pagliacci Pizza - That's a zoom of some uncooked slimy crust. Gross - Pizza Near Me - Kenmore, Washington

I am taking them down to 2 stars since they have gone from my favorite Pizza Place in the area to equal to take home frozen. We stopped by here last weekend - hoping our experience in Bellevue and The Ave locations were anomalies but nope - they have messed with a great thing. Coming from New York City - I grew up loving pizza. One of the things I enjoyed about NY pizza is the thin crust with a taste other than cardboard. Pagliacci use to have that - and we have been coming to them since they opened. No longer - the crust has gone down to NW bland. Yes it could be my taste buds but I did talk to three different managers at various locations and they confirmed the company is "experimenting". Interesting concept - a pizza that allows you to grow to many stores and after success - you change it. I am hoping they will return to the days of good and bring back the Pizza we loved. NOTE - this is not just my attitude but friends that have been with us and my NY sister who has also had many experiences of the good. Service is good and I love the atmosphere of the older ones (U district) and the newer ones - but the taste is why we went - and that is gone. read more

I ordered two slices of pizza (to go), but they were given away to a party that was seated at the restaurant. I was given a couple "buy one, get one free" coupons, which was generous. I wasn't pleased that I had to wait almost 30 minutes instead of the estimated 12 minutes that the cashier told me before. I also saw the staff eating eating food In the back room (they honestly should not be in view of the customers). I also saw several of the staff members just wandering around trying to figure out what to do.... I will not be coming back to this location. read more

Dear Pagliacci, I'm sad because I think I've ordered Pag for the last time. The pizza was incredibly oily to the point where the cardboard was completely soaked. It was limp and soggy. The salad was also limp and had about 50% of the toppings from what I'm used to. And the red sauce for the breadsticks is different. Whatever it is now, it's not good. The marinara sauce used to be thick and rich. The pizza used to be the appropriate amount of oily with a firm crust. The salad used to be fresh to death. Unfortunately this is not the first time Pag hasn't been anywhere near to what I expect. I've eaten Pag a lot in the past eight years, since I moved here, and the past three times now have been bad. You guys used to be so good. So high quality. You raised your prices but I was okay with that--but I'm really not ok with higher prices and worse quality. Please change your quality back to how it used to be. I will come back. Until then, I guess it's Zeek's. read more

Don't know what it is about this location but I was sad when we rcvd our pizza. It was undercooked and LIMP. Who likes things limp anyways?? The salads were tasty but hello, we wanted our Pagliacci that we KNOW. The burb locations are all family style so no slices are offered. BOOO! Conclusion, better off to going to Capital Hill or U-district b.c they have the little toaster ovens that make the individual slices oh so delish. read more

I think its funny that alot of people like me, who grew on NY Style, think we know everything about pizza. We are one arrogant group, ain't we!! Sorry, Pagliacci will screw up once in awhile, but when I'm in the mood for a large original, I'll still pick a Pag's over almost every other joint near me. Mind you, I am only speaking for traditional cheese pies, not these mega-toppings monsters. Visited this location for the 1st time last weekend. Got their about 10 minutes early and the guy opened up the store to let me and the wife in. Extra point for dat! Complimentary fountain beverages, very nice touch. Made a great pie, checked on us to make sure it was made the way we liked it and even handled a messed up single pie order from the night before extremely well! Great job, Pags! read more

Tried it again, customer service was much better and they offered a receipt and verified order. Seems maybe my previous experience was just a bad day in customer service. Otherwise, the pizza is really good, the crust holds up really well the next day so we typically take it hiking the next day. read more

Damn you Pagliacci for being so pricey. For 2 large pizzas and a centioli it was $67. Unfortunately, I'm a fat kid that won't eat anything less than the best. Thin delicious pizza made perfect every time and the centioli is a ultra thin cheesy garlic orgasm in your mouth. read more

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Not good - Very greasy and not a lot if flavor. Large pizza is ~$30 which is very expensive for what you get.

As those of us who live on the Eastside/Northshore area know. There aren't exactly a ton of selections for pizza in the area. Oh sure you have your Garlic Jims, your Papa John's, and then some of the bottom of rung places like Dominos and Little Ceasars (which I always marvel is still in business). I won't compare this place to some of the giants in Seattle because they're just not in the same league, so I won't. Compared to what is accessible to me, Pags is one of the best in the area. They have very good pizza. Their Margherita, beautiful yet simple, uses real San Marzano tomatoes. They have quite a list of traditional and more creative selections. I don't always agree with some of their flavor choices, but they do try and I give them credit for that. For a thin (or traditional) crust pizza fan, Pags does pretty well. Their service when I eat in is good here. This place is a bit less "restauranty" than the Bellevue location. There's only bottled beers, you pay first, not after. If you want another beer well, back to the counter for you. There is wait service who's decent for having been tipped up front. If you're in the mood for sports, they usually have something going on on the tv in back, and it's usually on mute. All in all my one of my favorite pizza places within a 15m drive from Woodinville. read more

Such a great experience tonight. Ordered pizza and our order was wrong (likely my fault). Our delivery guys was super nice, didn't hesitate to say they would remake our pizza and when I said that wasn't needed offered other ways to make amends. Love their attention to their customers and made me not even care I had the wrong pizza. I will be ordering from them from now on knowing they take such good care of their customers. Oh and we loved our pizza. Kuddos to you! read more

Very disappointed. That pizza is not worth $23! My son and I both got sore jaws from chewing the cheese. Not much flavor to the pizza. :( read more

Pagliacci Pizza - Thin pizza with chewy cheese. Not much flavor. - Pizza Near Me - Kenmore, Washington

We came here pretty late at night and were impressed with their service. We ordered a calzone and a salad to split. The salad came promptly (we were basically the only ones there) and it was well-dressed and tasted fine. Apparently, however, they "burnt" my calzone. Their solution? They gave me the "burnt" calzone, said they'd make me a new calzone and give us breadsticks for free. Let's backtrack: this turned out to be a great solution because the first calzone wasn't burnt at all--we ended up eating the whole thing (and it was delicious) and taking the second calzone home for lunch the next day. The breadsticks were a nice extra as well. Maybe not the smartest business practice, but it worked out great for us! read more

Bad customer service. They tell you to go wait in your car and they will bring the pizza out and then you sit around for 20 minutes wondering where theyre at. You go in to see what the hold up is and they apparently forgot they were going to bring it out to you and it was done forever ago. Thanks for the cold pizza and zero accountability from your staff. read more

Why oh why do Seattle-ites love Pagliacci so much? Their pizza is blah. Their prices are way too high. They put evil, dreaded tarragon in their house salad dressing. Three strikes, you're out! read more

This is a great family pizza location. The staff is friendly, the pizza very good, the salad (particularly the Caesar) is surprisingly great (especially the croutons), and the restaurant itself is light and bright and clean. But on top of that all, the experience when you phone them for delivery/pickup/dine-in is AMAZING. They know who you are, what you ordered last time, and make it super-easy to repeat. It's the second time when you call that you should be prepared to be blown away. read more

Exciting news! They are now open at 11AM *and* they now serve slices! I'm always craving their salad for lunch and now I don't have to drive out to Bellevue or the U-district. It's my favorite delivery pizza in Kenmore. I love the house salad and wait all year for the rosemary chicken potato pizza to come around. I've noticed some pagliaccis are hit and miss with the done-ness of the crust but we never have any problems. read more

This is my choice for delivery when I don't feel like stepping out, the pizza is New York style and always tastes good. Delivery is speedy and the drivers are friendly and polite, they haven't forgotten the crushed red pepper or parmesan yet. I like the Brooklyn Bridge, Grand Salami Primo, and a Custom Pesto Pepperoni with Olives. Pasta and calzones are also available. read more

For my first visit to any Pagliacci's pizza I chose the Kenmore location nearest my home and decided to dine in. I am happy I did, although we were practically the only people in the place. I wasn't a big fan of their beer selection, as I tend to prefer lighter pilsner's that make most men and Seattlelites cringe. But their pizza with the thin, cracker-like crust, light garlic sauce, artichokes, chicken was more delicious than I could ever imagine. Just sad to be the only people in the place. Think I may try another location next time to see if there are more patrons. read more

Just moved here and, after a few hits and misses, I finally found great pizza in my area. The pizza is yummy with tasty toppings and chewy crust. Whenever I order a pizza, I ask them to bake it crisp in the middle...no problem for them! Nice staff...when I call in an order, they always answer with my name (caller ID) which freaks me out every time, but they are very efficient. Delivery is quick and pizza always arrives hot. read more

*Solid as it has been for many years, not super gourmet, not really cheap by any stretch but always consistent and prompt phone service *they need an app and/or online ordering! *My latest fav is the Philly Pie with Mama Lil's read more

I simply love this place. Although a bit pricey, but it's definitely worth every penny. Customer service is great and the store always looks clean and neat. In my humble opinion, this pizza joint surpasses all, or at least most, pizza joints in the state. Bon a petit :-) read more