The service here is wonderful…read more I recently built a new computer with brand new parts and for some peculiar reason it wasn't working. I dropped it off here and the guy who fixed it texted me later and explained what the issues were and also offered assistance with other miscellaneous things (normally other PC shops charge extra for this). Being a student in Waterloo without a car, picking it up wasn't exactly feasible in the snow. I asked him if he could drop it off and perhaps have a look at my SSD (which came AFTER I gave him the PC) At my place, he set up the SSD and left. Not long after, I let him know I was having trouble installing the OS on the SSD. He offered to stop by and take a look at it, and of course fixed it. (It turns out that the computer was only recognizing one of the drives) This was all for a flat rate of 80$~. Overall, this was the best experience I've had at a PC repair shop. Highly suggest going here especially with newer builds.

Outstanding service every time. Always fixed my problem within a short amount of time. Very calm,…read morepatient and understanding . It i sgood to know they are there in times of need. Thanks so much ! Linda

Utterly incompetent Bosch dishwasher repair. Our dishwasher…read morehas an E-24 error code. It took four visits to fix the problem. Each time it was something different. When it was all said and done, the cost was $868.36 to fix the dishwasher. When a technician gives an estimate, one counts on the estimate to decide whether a repair is worth it or not. The first time, the repair was $292.12. OK. The second repair, a few weeks later for the same problem, was $183.96. This required two visits because the technician damaged the seal kit. The third repair, a week after that cost us $292.28. If we had known that the total cost would have been $868.36, we would have made a different decision. Not only that, but Waterloo Appliance Service Ltd. wasn't even decent enough to admit that they had botched the repair.

Not only did they have the part for my 15 year old Bosch Next 500 series washing machine at a…read moredecent price and also double-checked with me that it was correct (drain pump), the amazing repair/parts guy Andrew also walked me through a next-day self-repair of my Bosch machine that was still leaking. I identified it as the door gasket ... he explained over the phone about the actual door *glass* slowly accumulating a build up of calcium over the years and to make sure the glass was smooth all the way around. Sure enough, finger test revealed grit build up on the bottom of the glass breaking the seal enough to allow water to leak from bottom front and along front panel. Two minute fix with a dish pad and all good to go. Friendly, good service, helpful, knowledgeable. Five stars from me.

Great service. Was served within 10 seconds of pulling into the lot. Extremely friendly staff that…read morefilled, carried and loaded my tanks into my car. Strict with regulation as they(wouldn't fill my expired tank) but when your dealing with flammable/explosive products its probably for the best. Oh ya once you refill six tanks you get one free ! making the price per tank cheaper than any competitor.

I had been a customer of the Beechwood branch of Sketchley Cleaners for years. Last year, a…read moretreasured duvet cover was completely ruined by Sketchley Cleaners on its first cleaning. It was returned with holes in the rayon fibres, and multiple dry-cleaning fluid stains. Foolishly, I did not inspect the item on pick-up. When I did so months later - after putting it away for the season - I was first encouraged by Sketchley's response. I was asked how old the cover was (4 years), and to bring it in for examination. (Its cleaning by Sketchley was verified by my receipt in their system.) Subsequently, when a repair I had made to a tear in the underside of the cover was noted, I was told, "this is not a new duvet" - which I never claimed it was! Thus, my claim was disqualified. I should have known better. ALWAYS inspect a dry-cleaned item on pick-up, and if the item is valuable, don't make Sketchley your first choice for dry cleaning in Kitchener-Waterloo. Head first to Newtex Dry Cleaners instead.

Second time in trying to pick up my clothes. Still don't have them. Been more than a week. Staff…read morerude to me.

K-W Safe Storage is simply the BEST! I have been there for…read moremore years that I would care to admit but over those years, owner Harry was helpful, friendly and just wonderful! The facility is climate controlled, well lit, squeaky clean with absolutely no pests, and of course SAFE as the name indicates! I cleaned out my unit today, and with a hug, said farewell. I actually shed a tear pulling away. No! Really!! I imagine I will pop in just to say hello, at some point because Harry is just that nice. I highly recommend, short or long term! Thank you, Brenda M.

From the owner: Excellent Prices with long-term storage discounts! Student…read moreDiscounts! Self Storage Units of various sizes. Indoor storage. Student storage and lockers. Small moves. After hours access available upon appointment. Friendly owner and staff. Excellent in-town location, in Waterloo close to the border with Kitchener. www.KWSafeStorage.ca

Just had a hand crafted ring repaired at Franks and it came back a week sooner than expected and…read morelooks better than when I first purchased it. Friendly and helpful service too!

Great service and staff but very pricey was in need of my watched to be sized they fixed it right…read moreaway and free of charge so I thought great I need a ring sized so I dropped it off it was speedy service I think it was only a week and it was back it was a touch pricey for me but still amazing friendly staff would recommend

Excellent service. Pickup and delivery outstanding Honest…read morewith the prices and delivery times Very busy due to large volume of business I have done business with this company for at least 15 winters I will continue to do business with them

Knowledgeable and ready to inform you about small engine and electric machines. Reg know his stuff.read more

We were very pleased with the recent recovering of two antique chairs. Dawn was very helpful,…read moregiving us lots of time and choices for materials, and Steve's professionalism and pride were evident as he showed us other projects. We wouldn't hesitant to recommend them for any reupholstery jobs. Pam & Chris K., Elmira, Ont.

I can't say enough for Rudy and Dawn.I took a soiled cushion in to be recovered as it was soiled on…read moreboth sides. Rudy suggested drycleaning first which worked very well. I took the cushion back for them to reinsert the cushion into the drycleaned cover.and they would not accept payment for the great advice and reinsertion. I really appreciate their free advice and they were so pleasant and honest. I willl certainly be back for any future upholstery work and will tell friends what they did for me. Fern Waterloo

I got my laptop fixed by Mac repair man ( Ahmad) Sunday July 19 2021 at 11am. 9 DAYS LATER the…read morescreen cracked even though I was so cautious which made suspicious so I contacted Ahmad first asking for the warranty info he's like apple warranty doesn't cover accidental damage & I pleaded my case he said he would contact the manufacturer. Since he was taking too long and being sus with giving information over. I went to Apple & got it serviced checked turned out he charged me $630 to put a screen that should've been recycled on my laptop. Told me it was brand new & apple warranty covered. In the end I got my money back thank god! He said basically I'm lucky he's giving me a refund because the screen is cracked. But if it wasn't for the screen cracking I wouldn't have know that he used recycled screen and charged me $630 for it.

Super, super friendly guys. Very, very quick service. I was looking to get repair for my Macbook…read morethat had water damage. It took the Apple Store 2 days just to evaluate my Macbook, only to tell me the repairs would cost more than a new one. I brought the same Macbook to these guys. They opened my Macbook right away, briefly showed me some of the stuff that was wrong with my Macbook, took a closer look at it over the day and got back to me with their full analysis within 24 hours. I even saw some guy walk in with his broken iPhone, get it repaired, and walk out with his fixed iPhone within 20 minutes! They always ask customers when they need their stuff back by, and they work hard to get it back to you by that time. In the end, my Macbook needed too many repairs to get it fixed, but they offered a trade-in and gave me a good deal on a refurbished laptop. Definitely recommend these guys.

I was very impressed with Express Tailor. They have a little parking lot behind so easy to get to…read moreon Bridgeport close to Regina. My husband's Canada Goose jacket needed a new zipper and they beautifully replaced it with a great quality one in less than 24 hours for $60. Nice people, great work, excellent prices!

I went in to get a button sewed onto a dress. I lost the button so the owner got one from her own…read moresupply and sewed it back on on the spot which was perfect because I was in a rush. While I watched her sew the button back on she made casual conversation with me, asking me if I was a student and where I went to school. She finished in just 5 mins and I asked her how much it was for the job. She said not to worry about it because I'm a student. Even after I insisted I paid she said it was okay! Fantastic service. I would definitely go back. TL;DR Owner sewed button back on the spot for free.