The service here is wonderful…read more I recently built a new computer with brand new parts and for some peculiar reason it wasn't working. I dropped it off here and the guy who fixed it texted me later and explained what the issues were and also offered assistance with other miscellaneous things (normally other PC shops charge extra for this). Being a student in Waterloo without a car, picking it up wasn't exactly feasible in the snow. I asked him if he could drop it off and perhaps have a look at my SSD (which came AFTER I gave him the PC) At my place, he set up the SSD and left. Not long after, I let him know I was having trouble installing the OS on the SSD. He offered to stop by and take a look at it, and of course fixed it. (It turns out that the computer was only recognizing one of the drives) This was all for a flat rate of 80$~. Overall, this was the best experience I've had at a PC repair shop. Highly suggest going here especially with newer builds.

Outstanding service every time. Always fixed my problem within a short amount of time. Very calm,…read morepatient and understanding . It i sgood to know they are there in times of need. Thanks so much ! Linda

Same day response to my email detailing all the checks I had done on my hardware. Nate confirmed…read morethat it was a motherboard issue making it uneconomic to repair my 5yr old laptop. Brilliant response just sad that I have nothing worth him repairing.. He could easily have said bring it and charged me but he didn't so that tells you all you need to know about his high ethics.and commitment to only doing what is necessary. Cheers Nate, I will be recommending you to all my neighbours and friends. DavidR

I contacted Nate via text message and he responded promptly and I was able to drop off my laptop…read morethe same day, and pick it up - fixed and ready to go - the next day for about half the price that it would have been elsewhere. Quality work - highly recommended!

Phil and his team at On-site Computer provide highly professional diagnosis and service of any…read morecomputer problem. Reasonably priced. If not economical to repair, they will suggest a replacement that will fit your budget. Highly recommended computer sales and service business in Kitchener Waterloo.

Impressed with level of service as well as promptly responding to phone messages left with a…read moreservice question. Understandable explanations of problems encountered as well as procedures to take to correct the situation. Chuck K. 2018.08.10

Recovery Force absolutely saved me! I am normally meticulous about backups. However, when switching…read moreover to a new computer, I accidentally wrote over one of my back up hard drives and lost years of photos/videos. I tried a couple different programs with no luck and was devastated. I knew I was going to pay a pretty penny to get them back, if it was even possible. All the quotes I was getting around here were absurd, I actually thought about just moving on and forever regretting my mistake. But after researching online some more, I found Recovery Force being recommended by a bunch of people on Reddit. I loved that they had flat rate pricing, so there were no surprises. They were super quick as well. Within 2 days of receiving my hard drive, Luke sent me what he found, recovered it all, and my hard drive was back in the mail to me. I ran into a ton of shipping issues trying to get the package back from DHL, but Anne was there every step of the way and worked with DHL to make sure the package got delivered. Total was around $475 including shipping. I cannot recommend and thank Recovery Force enough!!

Luke and Recovery Force saved me!! My external harddrive…read morebit the dust and held over 200,000 photos of our trips from the past 35+ years I was devastated at the thought of loosing so many memories of our travels. Recovery Force was able to recover 98% of my photos, and managed to keep them all in order for me. Luke was nothing but professional and personal in his constant communication with me as to what was going on with the my drive and the progress. Every "penny" spend was worth it to have back our photos. Nothing but praise and Thanks for Recovery Force. I could not recommend them more!

I've been there a few times over the years, they were very nice honest and quick. They even lent me…read morea laptop while mine was getting fixed! I highly recommend!

From the owner: Unlike the local box stores who often take weeks to make warranty repairs, we at CXS have built our…read morereputation on a quick & efficient repair service. We offer an express in-store same day repair service - no appointment necessary! Examples of services provided by our experts include: virus & spyware removal, data backups, screen replacements, DC Power Jack repair, setting up wireless music systems to controlling entire home technology systems via an app, implementing entire network systems, and so much more. Whatever problem you're having with your laptop or computer, we can help!

Very helpful and honest with super service. I needed my Samsung phone to be "cleaned" and it was…read moredone quick.

Fantastic service. Felt very safe with their covid-19protocols. Technician was friendly,…read moreknowledgeable and fixed my issue quickly. Would divinity recommend.

It's a small business with excellent, high quality, friendly, prompt service. They replaced the…read morebatteries on my old iPads and iPhone. I'm very pleased and I highly recommend this shop.

Nice reception, questionable technical handling, and very poor business practice. I brought in a…read morephone with a broken screen still worked. I got it back completely dead and with more damages. Try other places first if you can... My screen was broken but mostly functional, with a sturdy screen protector intact. Based on the high Google reviews and their many years in business, I brought it here along with a third-party replacement screen. The receptionist checked the phone and told me they would fix it in 2-3 hours. Three hours later, a technician called saying the replacement screen wasn't very good and the repair would be risky. Fair enough--I told him NOT to proceed and simply return the phone as it was. Things went downhill quickly from there... When I picked up the phone, the SIM card tray was missing. They later found it at their workstation. That already raised concerns about how carefully my phone had been handled. The main problem? The phone was now COMPLETELY DEAD. From what it appears, they tried pull the screen proctector forcefully and damaged the screen underneath. Their even left their fingerprints underneath the screen protector (so they tried pulling it off by hand with all the tools they have?!) I went back to ask what had been done--not to argue, but so I could explain it to another technician. They repeatedly insisted that "nothing was done," but couldn't explain why the SIM tray had been removed or how fingerprints got underneath the screen protector. I tried to give them the benefit of the doubt. Perhaps they started assessing the repair, realized it was too risky, and stopped. I could understand that. What I couldn't accept was returning the phone in a clearly much worse condition while insisting nothing had been done. Both the receiption lady and the technician seem younge for a 10+ business. Perhaps the staff has changed--I don't know..I just find their denial and lying fell far below the usual business practice. I can understand it from a business perspective (to avoid responsibility). But the customer experience was poor, to say the least. Maybe my experience is unusual. I just thought this one negative experience is worth sharing too...

These guys are life savers. When my lenovo yogapad charger broke, I desperately called every where…read morein town looking for one. I was lucky to have been able to snatch the last one from from Notebook Galaxy. I called in 5 minute before closing and they waited for me for over 30mins after the closing hour. When I went in, they helped me test out the charger and didn't rush me at all.

I had gotten locked out of my password on my Windows 7 desktop and messed up my attempt at fixing…read moreit! They got it repaired without losing any of my data for under $100! Service was excellent!