The service here is wonderful…read more I recently built a new computer with brand new parts and for some peculiar reason it wasn't working. I dropped it off here and the guy who fixed it texted me later and explained what the issues were and also offered assistance with other miscellaneous things (normally other PC shops charge extra for this). Being a student in Waterloo without a car, picking it up wasn't exactly feasible in the snow. I asked him if he could drop it off and perhaps have a look at my SSD (which came AFTER I gave him the PC) At my place, he set up the SSD and left. Not long after, I let him know I was having trouble installing the OS on the SSD. He offered to stop by and take a look at it, and of course fixed it. (It turns out that the computer was only recognizing one of the drives) This was all for a flat rate of 80$~. Overall, this was the best experience I've had at a PC repair shop. Highly suggest going here especially with newer builds.

Outstanding service every time. Always fixed my problem within a short amount of time. Very calm,…read morepatient and understanding . It i sgood to know they are there in times of need. Thanks so much ! Linda

Recovery Force absolutely saved me! I am normally meticulous about backups. However, when switching…read moreover to a new computer, I accidentally wrote over one of my back up hard drives and lost years of photos/videos. I tried a couple different programs with no luck and was devastated. I knew I was going to pay a pretty penny to get them back, if it was even possible. All the quotes I was getting around here were absurd, I actually thought about just moving on and forever regretting my mistake. But after researching online some more, I found Recovery Force being recommended by a bunch of people on Reddit. I loved that they had flat rate pricing, so there were no surprises. They were super quick as well. Within 2 days of receiving my hard drive, Luke sent me what he found, recovered it all, and my hard drive was back in the mail to me. I ran into a ton of shipping issues trying to get the package back from DHL, but Anne was there every step of the way and worked with DHL to make sure the package got delivered. Total was around $475 including shipping. I cannot recommend and thank Recovery Force enough!!

Luke and Recovery Force saved me!! My external harddrive…read morebit the dust and held over 200,000 photos of our trips from the past 35+ years I was devastated at the thought of loosing so many memories of our travels. Recovery Force was able to recover 98% of my photos, and managed to keep them all in order for me. Luke was nothing but professional and personal in his constant communication with me as to what was going on with the my drive and the progress. Every "penny" spend was worth it to have back our photos. Nothing but praise and Thanks for Recovery Force. I could not recommend them more!

I've been there a few times over the years, they were very nice honest and quick. They even lent me…read morea laptop while mine was getting fixed! I highly recommend!

From the owner: Unlike the local box stores who often take weeks to make warranty repairs, we at CXS have built our…read morereputation on a quick & efficient repair service. We offer an express in-store same day repair service - no appointment necessary! Examples of services provided by our experts include: virus & spyware removal, data backups, screen replacements, DC Power Jack repair, setting up wireless music systems to controlling entire home technology systems via an app, implementing entire network systems, and so much more. Whatever problem you're having with your laptop or computer, we can help!

My iPad wasn't charging so I took it in to the Fix It store to find out if the port was damaged or…read moreif it was just accustomed debris causing the problem. They took a look at and quoted me $150 for a repair. Wanting a second opinion I took the iPad to the Apple store at Conestoga mall, a helpful employee cleaned the port of the accumulated matter for free, eliminating a $150 repair.

It's a small business with excellent, high quality, friendly, prompt service. They replaced the…read morebatteries on my old iPads and iPhone. I'm very pleased and I highly recommend this shop.

The worst customer experience I have ever had…read more Having water damaged my laptop I brought it in too see if it could be fixed. My laptop was still working but would crash randomly. I was told it would cost around $20 to investigate and once they figured out the issue they would contact me and ask me how I wanted to proceed. About a week later I received a call from Computer Service Depot telling me the laptop was fixed and ready for pickup. I found out they went ahead and did $135 worth of work without ever calling me, but I actually didn't mind at all as long as the laptop was working. According to them, it just hadn't been given enough time to dry out. For the $135 they backed up my data reinstalled windows 10, and did an extensive list of diagnostic checks on the laptop. However, my laptop had a Linux partition which they did not back up, so I lost a significant portion of my data in this process. The worst part was that the laptop hardware had not been fixed at all (which was the only thing that was broken) and the laptop would still crash. I took my laptop in again, once more they couldn't find anything.

From the owner: Computer Repair, Computer Sales, Computer Service, Laptop Sales, Laptop Service, Laptop Repairs,…read moreComputer upgrades, Laptop Upgrades, Notebook repairs, Broken Screens, Notebook Upgrades, Netbooks, Computer PC and Laptop Sales and Service

I give Steeds IT Services a 5 star because of the prompt, professional and especially trustworthy…read moreservice I received. I especially loved the way they could assist me in one of my service calls by remotely accessing my computer and fixing the problem without even coming to my business. It saved time and money as I was able to continue my business without any interruption to service. I would recommend Steeds IT services for both your business and home computer service needs.

From the owner: Steeds IT was started 5 years ago for the benefit of customers frustrated with their computer and…read moretodays technology. The need to assist customers with technical solutions in a prompt professional manner was apparent. Steeds IT can respond and resolve a vast array of todays technical issues leaving the customer free to focus on their own business or pleasure priorities.

Very bad experience here. Dealing with Anton was frustrating from start to finish. I was given…read moreadvice on NAS drives and a server build that turned into a mess. The setup had firmware that didn't work properly, and I ran into driver conflicts between the RAID firmware and other components, which caused instability and ongoing issues. When I tried to get answers, Anton was stuttering through explanations and giving me conflicting information that felt dishonest and misleading. On top of that, the pricing and quotes didn't match what I was later told. Overall, this was one of the worst sales and support experiences I've had. Do not deal with him seriously, avoid him if you can. I would recommend going to the Cambridge location instead if you're looking for better service.

I gave one star strictly for the reasonable pricing. The service was criminal. My wife purchased a…read morerefurbished computer and bought the 2 year extended warranty, after 3 months the computer started freezing and slowing down, then stopped working all together. We live 2 hours away from the store so we called to let them know what happened. We eventually got the computer to the store a few weeks later. After 3 weeks they called us back to let us know that THE COMPUTER COULD NOT BE FIXED and that due to it's age the would only give us a partial IN STORE CREDIT. We asked about the warranty we had purchased, and they told us that it was not their store policy to replace defective equipment. We told them we wanted the warranty cost replaced then, and were told they couldn't do that either. This is the most underhanded and dishonest company that my Wife and myself have ever dealt with, I don't know how they haven't been sued out of existence. BUYERS BEWARE OF FRAUDULANT PRACTICE.