I had trouble with my printer and the man I spoke to was very patient. He waited on the line while…read morewe figured it out and now all is well. I will definitely return here for all my computer and printer needs.

I have been using Planet CPU for over five years. Roland and his team are always helpful and take…read morecare of my tech needs. They always provide great service and excellent support. I rely on them as my go to source for tech support. They will come to my home office if needed or provide remote access to my laptop if I am in a jam. This is a great team and I highly recommend their services. Lynn Smillie

I have been a customer of Focus Computers right from the time they first opened up for business…read more They have always been exceptionally helpful and always answered my questions, some they probably thought are border line stupid, and were consistently polite and great to work with the customer to solve their problems. I personally would not consider going to anyone else for all of my computer needs and questions. Regards Brian W.

This place is sketchy and overpriced. I bought a micro usb cable and it broke in a week. Don't come…read morehere if your looking to buy something for good price.

I'm quite happy with the service I received here! From the first phone call to the day I picked it…read moreup, everyone was friendly and helpful. At first I was quoted a much larger price than I actually paid. My computer was repaired and works great. I will be returning for any future repairs.

This company took my daughters Macbook twice. He didn't fix it the first time. Charged her 800.00…read more He had her computer for 2 months (while she was in University). When he returned it second time the computer wouldn't close and the problem remained. She has emailed very respectfully and called a number of times and he will not return her calls or email. He had no problem keeping her money. Very poor costumer service. Sad when we are now thinking of going to small claims court.

These guys are life savers. When my lenovo yogapad charger broke, I desperately called every where…read morein town looking for one. I was lucky to have been able to snatch the last one from from Notebook Galaxy. I called in 5 minute before closing and they waited for me for over 30mins after the closing hour. When I went in, they helped me test out the charger and didn't rush me at all.

I had gotten locked out of my password on my Windows 7 desktop and messed up my attempt at fixing…read moreit! They got it repaired without losing any of my data for under $100! Service was excellent!

I've used these guys in the past, and for some reason, I started going elsewhere for repairs. Not…read moresure why, I think it was just because it had been so long since I needed them, that I forgot. Never again! I've had repairs done in the last year that took forever. Not these guys. They figured out the problem, and they got it resolved... in LESS THAN A DAY. Their price was far less than my last similar repair (on another computer). Lesson learned. I'll be here anytime I need work done.

I'm just an ordinary homeowner who uses computers, printers, and so on a lot, and I buy from…read moreSynergenics because when the product such as a heavy colour printer needs servicing (or delivery and initial set up in my case), they will come and do it pronto and at a very reasonable rate. I have used them for many years and am totally satisfied. I do think they cater more to businesses which need complicated systems designed and serviced, but they have always made "house calls" for me when I needed them. And if something was under warranty, they got help immediately. Most all equipment malfunctions eventually, so quick, reasonably priced service becomes very important.

Not only did they fix my laptop quickly, it didn't cost a fortune! They have been in business for…read morethirty years! Very trustworthy and knowledgeable!

Went in to have my 2000 dollar gaming laptop debugged because it was using almost %100 CPU which…read moremade it impossible to run games with good graphics. They couldn't figure out how to fix my computer, so they downloaded MSI afterburner which fried my computer after gaming on it for 2 hours after I got it back. They didn't put in the receipt that they downloaded an overclocking software on my computer and charged me 145 dollars for downloading a free software which fried my CPU and motherboard. Do not risk having things repaired here.

Phil and his team at On-site Computer provide highly professional diagnosis and service of any…read morecomputer problem. Reasonably priced. If not economical to repair, they will suggest a replacement that will fit your budget. Highly recommended computer sales and service business in Kitchener Waterloo.

Impressed with level of service as well as promptly responding to phone messages left with a…read moreservice question. Understandable explanations of problems encountered as well as procedures to take to correct the situation. Chuck K. 2018.08.10

Found this company by chance while googling IT companies in Kitchener. Spoke to the owner directly…read more(Geeshan) very knowledgeable and helpful. Came out to my business himself, assessed the problem and fixed it. Called him back for further work. Responds promptly, came out the next day, very professional and helpful.