call for an item August 5th, guy said yes they have it, we are from out of town…read more Arrived and they now say they cannot find item terrible service very disappointed Angela

Most of my stolen jewelry was at this location. I happened to get the pawn paper indirectly through…read moremy Psychiatrist. I was able to retrieve only one piece of my jewelry. I had to pay to get it back as well. I was discouraged to involve the police. This place is fine to pawn stuff but what about the victims of the stolen jewelry like myself. Even the addicts get little money for a $5,000 piece of jewelry. Therefore now there are two victims.

English language is wanting. Paperwork lacking weight of silver, silver content, and spot…read moreprice/gram/type(925 and 800). Transaction was short by half. Cannot prove it. Goods gone. $ accepted. Saw paperwork when I got home. Ashamed. I will not go there again.

A1 vendor - EXTREMELY useful resource for all things jewelry; extensively & thoroughly…read moreknowledgeable... UNCHARACTERISTICALLY HONEST; he took time to discuss our best options rather than pressure us to spend more needlessly... VERY FAST service; repairs returned ahead of schedule

Super satisfied with the service here. Got my watch battery replaced for $10 in less than 5…read moreminutes. Friendly and professional with a cute 'office dog'. Also happy that they accept Amex. Will be back!

I've been going to city pawn for years they're nice helpful and if something doesn't work they take…read moreit back no problem. I'm happy to stay it was only twice and the items we're movie's. I've probably spent hundreds of dollars there they have a really nice selection of jewelry that's what I'm looking for now.

My chest freezer stopped working with no warning; Hassan was able to set me up with a new one and…read moreget it delivered on the SAME DAY! Good quality brand, good price and FANTASTIC customer service. Thanks for your help!

After shopping around for 4 months and doing my research i decided to go with Top Choice for my…read moresectional couch. The furniture rep Harry was helpful and very knowledgable. He took me through the entire process and made sure the couch was to our specifictions. Harry knows the industry and it shows. Top Choice went above and beyond to accomodate some of my requests and if there was a concern they wasted to time finding a solution. They have a great selection of furniture to go along with their electronics and i will be using them for all of my future furniture, electronics and appliance needs. Great experience.

Amazing selection of products and friendly staff. Great variety of crystals and tarot cards,…read morecandles, jewellery for all different price points

I did the Pamper yourself package, the whole experience was great from the knowledgeable, friendly…read morestaff, and the different types of therapy which were relaxing and nothing like I have experienced before :).Definitely coming back!!

I just purchased a motorcycle battery here, customer service was second to none, great service,…read morefantastic employees and a fantastic selection at great prices. Will definitely buy my batteries here in the future. Thanks so much for going above and beyond.

Would not recommend, was good many years ago. Now has gone down the tubes with new owners and…read moreasinine price increases, spotted multiple employees just standing around not helping customers and speaking loudly and unprofessionally about women and other topics. Very bad customer support when calling about troublesome batteries after purchase, they claim "its not the batteries fault its on your end" and blame my own mechanic who has been in the business for over 40 years.. Like i said i would not now or ever recommend this place to anyone... STAY AWAY!!

I went to Hatashita for an engagement ring and subsequently, for wedding bands. While the…read moreexperience of picking up a ring was very pleasant, with the wedding bands we had the opposite: a bad, full of questions and comments experience. I wanted to do a custom ring for my wife. And after I saw a lot of jewellers (including the places in the mall) I ended my search with Hatashita. The diamonds they showed me were very nice and affordable. The custom ring that I designed for the diamond came out exquisite. I have to mention that throughout my meetings with them I haven't met the owner, Joni Hatashita. When I did meet her, it was for the wedding bands. And because my wife's wedding band had to be customized to fit the ring I gave her, she had to design the wedding band accordingly. It ended up costing us 3 times as much to just add a different shape than the round one. My wife didn't want diamonds all over the band, but only in 2 places. They put diamonds all over so when it was time to pick up the bands, hers had to stay behind for adjustments. Of course they didn't adjust the price, Joni said that they added the diamonds by mistake so the price that we paid in the beginning was the correct one. I doubt a jeweller would add more diamonds when the request isn't there, but we didn't argue too much. When we finally got the wedding band, one of the diamonds appeared darker than the rest; the engagement ring (which we left with them so that the band and the ring can be "glued" together) had a crack in the gold beneath the diamond; the area where the diamonds were put "by mistake" was not polished (we could still see the holes where the diamonds used to be). Joni argued that the diamond is darker because light falls in an angle on it (even though the corresponding diamonds on the other side are fine); the crack she had nothing to say about and she polished the surface nicely. The problem was that no matter how much we told her that we are not pleased, she wouldn't even apologize. She even argued to every point we made to change our mind. We are not impressed with her efforts to make us happy even though we dropped a lot of money in her lap. At one point we even told her "we're not looking for flaws, but we want to leave happy with the rings that we are going to wear forever" and her answer to that was "that's fine". Not to mention that we made appointments with her and even though we had to wait 45 minutes in the store for her to be available, she didn't apologize once or even seem that she noticed us. Bottom line, they have very nice jewellery if you buy from their display cases. If you need to make adjustments, be prepared to pay a few times the value of the item. And be prepared to be in a small fight with Joni if you don't like the final product. And be prepared to feel that they are doing you a favour by buying from them.

My family has been buying jewellery at Hatashita for years, and they have all been very happy with…read moretheir purchases. My father purchased my mothers engagement ring from Hatashita in 1983, and had it updated with a larger diamond a few years ago. Both of my brothers purchased their wives engagement rings at Hatashita as well. So when my time came to get engaged, there was no question as to where my fiance and I were going to purchase my ring. I had in mind the exact design I wanted, but I was afraid I was going to be to picky on what I wanted and wasn't sure it would work. I didn't want to sound like a princess either! The staff at Hatashita was extremely knowledgeable and listened to what I had to say. They made my design ideas come to life! My fiance was especially impressed, he had visited a few other stores in town before he decided to include me in the process, which I am so happy he did! The whole process was stress free and my fiance was pleased on how quick the ring was made. When I received the ring a couple weeks ago I was so happy it brought me to tears, it is more beautiful than I could have imagined!!! We will definitely be life long customers of Hatashita Diamond Centre! Thank You!!!