Super satisfied with the service here. Got my watch battery replaced for $10 in less than 5…read moreminutes. Friendly and professional with a cute 'office dog'. Also happy that they accept Amex. Will be back!

From the owner: We are a retail jewellery store located in Waterloo, Ontario. We have been operating for over 20…read moreyears as a family business. Because of our integration in the business we are very knowledgeable about the product we sell and can recognize your face when you walk in the door. We have two Gemologists on site to complete your appraisals the same day you bring them in! We also specialize in repairs on any types of jewellery or watches. From ring sizing, claw tips, resetting stones, fixing cracks, chain repairs, solders, and custom work, watch repairs, we do it all. Stop in today to get a free estimate or to simply look around. While you are here you will be greeted by our store mascot 'Hero' an extremely friendly Golden-Doodle who will greet you when you walk through the door.

I just love my ring made exactly how I wanted it he did awesome thankyou so much as my man was…read morepassing he did it in a timely fashion

From the owner: Your qualified Waterloo, ON Jewelry specialists offer a wide selection of pieces. Robin's…read moreGoldsmithing has the right thing for any occasion -- from bold necklaces to a subtle sparkle.

Just had a hand crafted ring repaired at Franks and it came back a week sooner than expected and…read morelooks better than when I first purchased it. Friendly and helpful service too!

Great service and staff but very pricey was in need of my watched to be sized they fixed it right…read moreaway and free of charge so I thought great I need a ring sized so I dropped it off it was speedy service I think it was only a week and it was back it was a touch pricey for me but still amazing friendly staff would recommend

My first wedding ring set was purchased on April 11, l964 from F. J. Brown and Son. Since that…read moretime I have have had numerous dealings with Tom and later with his son Ted (until present) They have always treated me with the utmost respect and the staff is always friendly and ready to assist me in any way. This store is set up so beautifully and I can find anything I would like to look at or purchase easily. Ted has also done several appraisals for me over the years and I appreciate the time he has spent on them to ensure that I get the best possible and fair dollar amount. I highly recommend Brown's Jewellers and I will continue to frequent their store to enjoy being treated like I matter.

So far, so good. Dropped of jewelry to be repaired at this lovely store. At the same time picked up…read morea lovely Christmas decoration for next year. I look forward to picking the piece up in a week.

Use at own risk. This family claims to display all the ethical warm fuzzy things you love to feel…read morewhen spending astromically inflated prices for jewelry.... but they are definitely not ethical, In fact, they will keep your personal property when upgrading an item, then blame you for not asking where it went. Also, if you want an engagement ring that's increased 40% higher than the actual cost in order to gouge you, this is your place!

I have had many watch batteries replaced here and it's always done well and with good value. My…read moreexperience with watch battery replacement or strap adjustment happens quickly, friendly, and on the spot. They also accept tap & ApplePay. Yes, it is nestled in the corner so you can have to walk a little bit to find it. It's not usually busy, so take your time to look around and maybe you'll find your diamond in the rough.

My wife purchased an expensive TAG Heuer watch for an anniversary present for me some years ago…read morefrom this store. As the watch was getting older I wanted to have it overhauled to keep it in good running order. So I took the watch into Raffi's and the sales person took my email, phone number and $50 for shipping and to have an estimate prepared. I was told I could expect a call within 2 weeks with an estimate. Three weeks passed by and I got a call from Raffi's saying my watch was in and ready for pickup. Inquiring as to what was done to the watch as I hadn't received a call or email detailing the costs, I was told she would call back to TAG to see what was done. Turns out TAG just sent the watch back without even looking at it. I was informed that they declined to service the watch as it was older. I was shocked that this was TAG's position as a supposedly luxury watch maker and the watch originally costing over $4k. I asked if Raffi had a watchmaker on staff or a 3rd party watchmaker that they deal with that could service the watch, to which I was told that they don't have a watchmaker on staff and their 3rd party watchmaker that they use wouldn't do the service either. Ended up taking the watch to a certified Rolex and TAG watchmaker in Toronto to have the overhaul done. The Toronto shop completed the work in a professional and timely manner. Service at Raffi's was condescending and rude and I won't be purchasing any jewelry from this store again. Wouldn't recommend purchasing a TAG Heuer brand watch either as they don't stand behind their products.

I posted this on google review a month ago, figured I'd put it here as well to help people make an…read moreinformed choice: I remember years ago taking my friend here to help him select and purchase an engagement ring for his girlfriend. My favorite part was the elderly employee, as well as her manager, literally pretending we didn't exist for more than 10 minutes straight as we tried in vain to get their attention and talk to them. To be fair, we were the only customers in the store at the time and I was wearing a nice suit, so maybe I wasn't their target market? Either way, over the last few years I've quite handedly directed dozens of customers away from this embarassment of a store to spare people the... backwards concept of elitism?...that this store embodies. I was sitting around reminiscing with friends over the hilarity of the past situation and realized that I had never left feedback about their appalling behaviour and decided to correct this wrong. Enjoy the review Raffi's, it may be overdue, but, you earned it.

Brought my coins in to see the worth and this one particular guy said that they were worthless he…read morestarted weighing up the silver coins I had and kept all the other rare coins I had. As he was going through the sheets he pulled out the silver ones and said I'll keep this sheets with some of my old coins I betcha he kept over ten sheets I was so stunned barely got anything for the silver and he kept the rest of my precious coins. Since this happened I've been searching for the pictures I had of some of them. So besides feeling dumb I lost allot of my unique coins because he said they were worthless.

I've done VERY extensive business with this company over the course of the past five years, or so…read more In that time, management and staff have been, almost without exception, helpful and polite. Their product selection is impressive, prices are, at a minimum, fair, but often good-to-excellent, shipping is flawless, and they've even been willing to 'work' with me, in handling 'unusual' situations. ¡In short, you simply WON'T find a better coin store in Ontario!

Ulymar is exteremly unprofessional. I emailed asking a simple question in regards to how the…read morecrystal are mined and making sure they are safe (as safe as they can be) He than accuses me of also destroying the earth with my cell phone and other things... AND compares crystals to Natural disasters. Emails from him are copied below. STAY AWAY ! go with a trusted company... Email exchange #1: Dear Mandy, This is a "million dollar" question. We know you may be concerned about ethically sourced or mined products. Unfortunately we can't say much in this regards because we buy gemstones from all over the world and many times we don't even know how exactly they were mined. If you anyone tells you differently, it's only a guess or misleading. One thing we can say for sure is that for the most part our goodies are produced and purchased in a manner that demonstrates respect for the people who produce them. We support small mines and this is crucial for stimulating their local economy. Because we deal with relatively low grade gemstones, there is not much corporate commercial pressure over and most of the mining is made by freelance miners, which in Brazil, for example, is called "garimpeiro", kind of sole or freelance miner/prospector. Email exchange #2: Hi Mandy, Yes, of course I can help you understand as far as to my knowledge. First of all you have to have in mind that this is nothing to worry about in comparison to the real earth destroying attacks we have nowadays in different fields. As I told you in previous email, the business we are in is a very, very much little scale mining (see attached a illustrative picture). This is not to say miner would make a dig and wouldn't repose the original state. Of course this may happens and does happen, but in a very small scale as said above and compared for example with the mining of iron ore, oil and other ore with global disasters that media barely talks about (see also attached pictures for comparison). See here, for example of what happened in Brazil twice: https://www.youtube.com/watch?v=sKZUZQytads (worst natural disaster in earth history).... and doesn't need to mention about the gulf disaster: https://www.washingtonpost.com/national/health-science/a-14-year-long-oil-spill-in-the-gulf-of-mexico-verges-on-becoming-one-of-the-worst-in-us-history/2018/10/20/f9a66fd0-9045-11e8-bcd5-9d911c784c38_story.html?noredirect=on&utm_term=.05f53a820f35 ... Other fields like agricultural where lands as big as some european countries are taken over for the producing of soy, corn and other commodities where all the wildlife is killed, snakes, small, medium and large wild life animals, fishes and entire rivers are dried up, etc. Again, with the mining and producing of crystals and mineral specimens is nothing to worry about. We are not talking about diamond, gem grade precious stones such as emerald, ruby and sapphire. In fact, most of what we deal with are actually sub-products of many other mining, like hunter/gatherer/collectors to say the least. And the final email where he times me I am ruining the earth. Dear Mandy, Unfortunately you didn't understand the core of the matter I wanted to show, which very few people in the world would have such comprehension. You are lucky to have come my way to have a clarifying description on how corporate mining and agriculture monocrop destroy the earth, not crystal mining with tiny wholes made by humble community people we are proud to support. Unfortunately again you didn't understand the matter, but please, go ahead and share it the surely many people will understand. Ultimately, you are and we all are responsible for the earth destruction from the houses we live in, the clothes we put on, the electronics we work and play with. Everything is made of mining resources, think of it... Not barely cheap crystals! Unless you prefer to hear lies from other suppliers, not me. Be well,

Stone bridge has been a go to for about 2 years for me and my sisters now, I love how the staff are…read morevery accommodating and give off very pleasant vibes! The selection is amazing and they are also amazing because they help small businesses! Overall a pleasant experience :)

We had just finished up a lunch at the Crazy Canuck, which is attached to this Antique mall, and we…read moredecided to take a wander around and look at the booths. This place is great. It's a pretty large building, with a lot of booths of antiques, each with their own little specialties. We saw a dazzling array of things, everything from comic books to estate jewelry, to vintage oil cans. Lots of furniture on display. Some hand crafts, but not too many, mostly Mennonite quilts. I could have probably spent an entire day in this place, and there were times when Lee was poring over some of the booths as well. There's a central area for payment, and people there were nice and friendly. It was like going through a little museum in a way. I'd definitely give this place a visit if you're eating lunch or dinner here.

Great place to add to St Jacobs area. Lots of vinyl records, 45's and LP. Go here 4-5 times a year.read more