I had a Bulova watch that was in my safety deposit box for years. It was my dads & it was inscribed…read moreby my mom in 1944. I went to several jewellery stores but no one could fix it. It meant a lot to me as my dad died when I was 4. Peter fixed it & I love it! When I went to pick it up Peter said "It was an honor to work on it". What a sweet thing to say! They really care about the customers.

From the owner: Luxury Canadian Custom Fine Jeweller, Defining Moments…read moreSince 1987 Official Rolex and Tudor Retailer.

Super satisfied with the service here. Got my watch battery replaced for $10 in less than 5…read moreminutes. Friendly and professional with a cute 'office dog'. Also happy that they accept Amex. Will be back!

From the owner: We are a retail jewellery store located in Waterloo, Ontario. We have been operating for over 20…read moreyears as a family business. Because of our integration in the business we are very knowledgeable about the product we sell and can recognize your face when you walk in the door. We have two Gemologists on site to complete your appraisals the same day you bring them in! We also specialize in repairs on any types of jewellery or watches. From ring sizing, claw tips, resetting stones, fixing cracks, chain repairs, solders, and custom work, watch repairs, we do it all. Stop in today to get a free estimate or to simply look around. While you are here you will be greeted by our store mascot 'Hero' an extremely friendly Golden-Doodle who will greet you when you walk through the door.

My first wedding ring set was purchased on April 11, l964 from F. J. Brown and Son. Since that…read moretime I have have had numerous dealings with Tom and later with his son Ted (until present) They have always treated me with the utmost respect and the staff is always friendly and ready to assist me in any way. This store is set up so beautifully and I can find anything I would like to look at or purchase easily. Ted has also done several appraisals for me over the years and I appreciate the time he has spent on them to ensure that I get the best possible and fair dollar amount. I highly recommend Brown's Jewellers and I will continue to frequent their store to enjoy being treated like I matter.

So far, so good. Dropped of jewelry to be repaired at this lovely store. At the same time picked up…read morea lovely Christmas decoration for next year. I look forward to picking the piece up in a week.

Use at own risk. This family claims to display all the ethical warm fuzzy things you love to feel…read morewhen spending astromically inflated prices for jewelry.... but they are definitely not ethical, In fact, they will keep your personal property when upgrading an item, then blame you for not asking where it went. Also, if you want an engagement ring that's increased 40% higher than the actual cost in order to gouge you, this is your place!

I have had many watch batteries replaced here and it's always done well and with good value. My…read moreexperience with watch battery replacement or strap adjustment happens quickly, friendly, and on the spot. They also accept tap & ApplePay. Yes, it is nestled in the corner so you can have to walk a little bit to find it. It's not usually busy, so take your time to look around and maybe you'll find your diamond in the rough.

Ashok Jewellers exceeded my expectations in every way shape and form. The employees provided great…read morecustomer service and even made the buying process enjoyable! I was never pressured or rushed to buy something. I came in on three or four different occasions to pick out exactly the setting I wanted and the diamond that I wanted. I ended up getting the setting custom made. They have a lot of great variety to choose from.

From the owner: Ashok Jewellers, a fifth-generation jewellery business rooted in Punjab, India, weaves a tale of…read moretradition, dedication, and excellence. Established in 1985, we expanded to Canada, bringing our rich cultural heritage to Toronto. Our commitment to quality and customer satisfaction led to growth, with our flagship store in Malton, Mississauga. We globally source jewellery from hubs like Singapore and Dubai, offering a diverse selection. Key Attributes: 1. Heritage: Ashok Jewellers preserves generational artistry, ensuring each piece is a testament to tradition. 2. Custom Craftsmanship: Tailoring unique pieces, our experience enables personalized, meaningful jewellery. 3. Cultural Diversity: Designs blend rich cultural heritage with contemporary styles to cater to diverse tastes. 4. Flagship Store: Ashok Jewellers Plaza showcases an extensive, unmatched collection in elegance and quality. Collections: From bridal jewellery to everyday adornments, our collections resonate with our journey from Punjab to Toronto, embracing roots and aspirations. Visit Us: Explore our flagship store at Ashok Jewellers Plaza, where we invite you to be part of our inspiring journey. Whether seeking heritage reflections, elegant engagement rings, or contemporary designs, we're committed to bringing your jewellery dreams to life. Thank you for considering Ashok Jewellers. We anticipate being part of your special moments, upholding traditions and values that define us.

Just had a hand crafted ring repaired at Franks and it came back a week sooner than expected and…read morelooks better than when I first purchased it. Friendly and helpful service too!

Great service and staff but very pricey was in need of my watched to be sized they fixed it right…read moreaway and free of charge so I thought great I need a ring sized so I dropped it off it was speedy service I think it was only a week and it was back it was a touch pricey for me but still amazing friendly staff would recommend

I just love my ring made exactly how I wanted it he did awesome thankyou so much as my man was…read morepassing he did it in a timely fashion

From the owner: Your qualified Waterloo, ON Jewelry specialists offer a wide selection of pieces. Robin's…read moreGoldsmithing has the right thing for any occasion -- from bold necklaces to a subtle sparkle.

Lovely items, but BUYERS BEWARE!! Management are highly judgmental and argumentative. Despite…read morefollowing return guidelines, I was treated terribly after making ONE return during the holiday season. I have supported this local business for years and had family go there to buy my Pandora Jewelry. I will NEVER set foot in that store again.

From the owner: Family owned and operated since 1989, specializing in custom design, jewellery repair, and watch…read morerepair with in house gemologists and jewellers!

Highly recommend Van for all custom made jewelry, repairs and watch repairs. Have been dealing…read morewith him for at least 15 years and wouldn't go anywhere else. Best and fair prices with quality work. Have never been disappointed. Honest, friendly and nice.

My wife purchased an expensive TAG Heuer watch for an anniversary present for me some years ago…read morefrom this store. As the watch was getting older I wanted to have it overhauled to keep it in good running order. So I took the watch into Raffi's and the sales person took my email, phone number and $50 for shipping and to have an estimate prepared. I was told I could expect a call within 2 weeks with an estimate. Three weeks passed by and I got a call from Raffi's saying my watch was in and ready for pickup. Inquiring as to what was done to the watch as I hadn't received a call or email detailing the costs, I was told she would call back to TAG to see what was done. Turns out TAG just sent the watch back without even looking at it. I was informed that they declined to service the watch as it was older. I was shocked that this was TAG's position as a supposedly luxury watch maker and the watch originally costing over $4k. I asked if Raffi had a watchmaker on staff or a 3rd party watchmaker that they deal with that could service the watch, to which I was told that they don't have a watchmaker on staff and their 3rd party watchmaker that they use wouldn't do the service either. Ended up taking the watch to a certified Rolex and TAG watchmaker in Toronto to have the overhaul done. The Toronto shop completed the work in a professional and timely manner. Service at Raffi's was condescending and rude and I won't be purchasing any jewelry from this store again. Wouldn't recommend purchasing a TAG Heuer brand watch either as they don't stand behind their products.

I posted this on google review a month ago, figured I'd put it here as well to help people make an…read moreinformed choice: I remember years ago taking my friend here to help him select and purchase an engagement ring for his girlfriend. My favorite part was the elderly employee, as well as her manager, literally pretending we didn't exist for more than 10 minutes straight as we tried in vain to get their attention and talk to them. To be fair, we were the only customers in the store at the time and I was wearing a nice suit, so maybe I wasn't their target market? Either way, over the last few years I've quite handedly directed dozens of customers away from this embarassment of a store to spare people the... backwards concept of elitism?...that this store embodies. I was sitting around reminiscing with friends over the hilarity of the past situation and realized that I had never left feedback about their appalling behaviour and decided to correct this wrong. Enjoy the review Raffi's, it may be overdue, but, you earned it.