Not only did they have the part for my 15 year old Bosch Next 500 series washing machine at a…read moredecent price and also double-checked with me that it was correct (drain pump), the amazing repair/parts guy Andrew also walked me through a next-day self-repair of my Bosch machine that was still leaking. I identified it as the door gasket ... he explained over the phone about the actual door *glass* slowly accumulating a build up of calcium over the years and to make sure the glass was smooth all the way around. Sure enough, finger test revealed grit build up on the bottom of the glass breaking the seal enough to allow water to leak from bottom front and along front panel. Two minute fix with a dish pad and all good to go. Friendly, good service, helpful, knowledgeable. Five stars from me.

Utterly incompetent Bosch dishwasher repair. Our dishwasher…read morehas an E-24 error code. It took four visits to fix the problem. Each time it was something different. When it was all said and done, the cost was $868.36 to fix the dishwasher. When a technician gives an estimate, one counts on the estimate to decide whether a repair is worth it or not. The first time, the repair was $292.12. OK. The second repair, a few weeks later for the same problem, was $183.96. This required two visits because the technician damaged the seal kit. The third repair, a week after that cost us $292.28. If we had known that the total cost would have been $868.36, we would have made a different decision. Not only that, but Waterloo Appliance Service Ltd. wasn't even decent enough to admit that they had botched the repair.

This review is based solely on my interaction with localproappliancekitchener…read more What should of been a simple dryer installation by a professional. Turned out to be anything but. Prior to this LP (Local Pro) coming to our home, it was made clear the service we expected and wanted. A new dryer coil was to installed, as it was made clear there had been condensation issues with the old coil and with a new dryer coming we wanted the new coil. LP lifted the coil glanced inside and said it was fine. I said we wanted the new coil again was told it was fine. There was no diagnostic check done by LP after installation. Later that day when we went to use the dryer it gave off 90% blockage error. I reached out to LP and informed them of the issue. LP reply was as follows: Because it was a vent issue and not an installation issue. And proceeded to inform me of the cost to have him come back out. I mentioned to LP if the new coil was installed as we wanted this would of been avoided. Since we where already financially invested in this service we decided to have them come out again. Today I went down to do laundry I could feel a lot of heat coming from the dryer and blowing from the back. Come to find the coil was not connected properly to the dryer and was dangling. I reached out to LP and Informed them of the issue along with a video showing it was not connected. Yes LP offered to come out at no fee to correct. However at this point, I decided no more.

Very fast responses from request a quote, and was great about following up when I was slow to…read morerespond. Thanks for that! :D Jason was super friendly, and very helpful. He was quick to figure out the issue with my dryer, and made sure my house wasn't going to blow up from a gas leak (which wasn't even the issue, yikes!). He was also very kind to answer all my annoying questions :D If I have issues in the future I wouldn't hesitate to book another repair. Thanks for a great experience, and fixing my dryer! I'll try not to leave "plastic" in my pockets ;p

Do not ever use this company. They ordered parts to fix my stove and never delivered them. They…read morecame to fix my stove, but said they didn't have the right tools and would come back-they never did. I left four messages inquiring about returning to fix my stove and delivering the parts. They never called back. Worst customer service.

i requested Ali to look at my washer that wasn't spinning or drainin. He came and diagnosed pretty…read morequickly and gave me an affordable price. He came after a day and fixed it. Amazing experience

We've had two different appliances serviced last year and this month. Very satisfied with both…read moreexperiences - professional, knowledgeable technician and not overpriced.

Worst experience ever from this business. They charged me money without performing any repairs by…read moresaying they were at my door and no one opened the door. They did not call me beforehand. After I explained to them that you should have called me. They did not have any explanation. They sent the charge to the collections agency. This is unacceptable for any customer to pay the charges without getting any service. I end up paying the charges without any service. This company stole my money. I would never call these kinds of businesses who don't have any sense of customer service.

I would discourage anyone from using Nimbly Appliance Repair Service. My recent experience with…read moreNimbly has crushed any faith I had in the business. We called Nimbly in February 2024 for a washing machine repair. Dennis Gallon, the owner arrived and after inspecting the washer, advised the cost of repair was not worth it due to the age and condition of the unit. This is understandable and not unexpected. Dennis offered to sell us a scratch-and-dent washer that was the exact same model, but a different colour. We were not concerned about colour, and it was a good option since it was supposedly the same unit - as we were stacking the appliances and were restricted by the space of the laundry closet. As we are conscious of our spending, scratch-and-dent options are a great fit for us. We purchased it on Feb 4 2024. After looking at the appliance, which had minor cosmetic damage, and again confirming with Dennis that it was the same unit, we agreed to purchase it. We borrowed a friend's truck and transported it home. However, it turns out it was not the same model, and would not fit in the laundry closet. After agreeing to take the return, Dennis stated again "I swear it was the same model" but then claimed that I had damaged it in transit. He had no "before" pictures of the unit's condition prior to me transporting it, and we took care of the appliance during transport. He advised he would return the cost of the washing machine less the part required for him to repair it. There was no admission that he sold me the wrong unit, no apology for the inconvenience caused to me by transporting the unit only to discover it could not be used at my home. Not only that, Dennis sent me an e-transfer with the incorrect amount and still owes me money. Since February 15th, I have sent 4 polite emails asking for an explanation of the amount e-transferred to me) without response. I have also called 4 times calls - 2 of which were answered by staff who took down my info and would return my call - Dennis was unavailable, and never called me back, even when I was told I would get a response by end of day by two different staff. Essentially Dennis lied to us about the unit he sold to us, and has now stolen the money that is owed to us.

Service Samsung and LG Our Samsung suddenly started to make…read morea horrible racket. Called Nimbly on weekend and Dennis responded to message quickly. Advised us what the likely issue was and called back right away with quote on parts and service. They ordered parts on our email ok and 3 days latter scheduled appointment. Their Service Expert Sam came right before agreed time. What a gentleman - great personality. Completed repairs quickly and spent extra time helping us with some issues removing trays. As a result we found a problem with sign Ivan to amount of gross funky water accumulating below the meat tray above freezer. He also on request removed redundant sliding bars in the meat/cheese tray that were driving us nuts. Total bill was as quoted and very reasonable compared to past experience with appliance repair. Sam cleaned up everything and left us with smiles on our faces.

Been here several times. I think it is way overpriced and under-warrantied. Thirty days is nothing…read more Spend an extra $200 and you an get the same appliance new with a year, sometimes 2 year warranty. Staff not very friendly. You get the sense that you are bothering them when you ask them a question in the store.

We recently bought a new stove. It has an induction top and the salesman was good to point out that…read morewe needed to check all our existing cookware to ensure it would work. Good thing, half our old stuff wouldnt have. Delivery guys were great. Brought the stove on, hooked it ensured I understood basic functions and levelled it. All in all a great experience and would by there again.

I called Dan to repair my oven and micro wave. I gave him th brand, model and serial number. his…read moreservice person came out with part for both oven and micro wave ( wrong parts) Mark charged me $141.25 for a service call. said he would be back with the right parts and would not charge me again. l called Dan 2 weeks later as to my parts. he now said he does not service my brand of oven. He said he was waiting for micro wave parts. Again I called Dan after another 2 weeks. He told me he will not be able to get parts for my micro wave. I did my research and TA appliances has the exact same make and model presently for sale in Branford. I must assume that parts are still available.I asked to get a refund of my service call as Dan was not going to fix my appliances before he sent someone out. I have not received a refund. I would not recommend this person to do any appliance repair. have been cheated of $141.25 and no repair.

Fixed the ice maker on my fridge. On time, fair price. I will use Dan's Appliance Repair again if…read moreneeded.

Excellent service. Pickup and delivery outstanding Honest…read morewith the prices and delivery times Very busy due to large volume of business I have done business with this company for at least 15 winters I will continue to do business with them

Knowledgeable and ready to inform you about small engine and electric machines. Reg know his stuff.read more