Impressed with the prompt and efficient service received from Tony. Pricing was fair and more was…read moredone than expected. Definetly will use him again when needed. Called them in the morning of what was possibly the busisest day for them, Tony was in towards the end of the day. Thank You for that.

Contacted them to come look at my snowblower. Refused to come look at the machine because he could…read morenot quote"get stuck" on one job. So in other words didn't bother to even offer an opportunity to look at it just because he would possibly not be able to do multiple calls in a day even though he would have been paid for the work. Do not recommend if you need repairs. Perhaps if you need an oil change but nothing that requires actual work

I chose Sutton & Son because their ad said they'd been in business since the 1920's which suggested…read morethey must know what they're doing to be in business that long! Also, I had seen some positive reviews elsewhere. Originally, I called on a Saturday after they'd closed for the day. I left a message for them to call me back which no one did leading my partner to suggest looking elsewhere, but I still felt like Sutton & Son would be our best bet, so I called again during their business hours. Originally, they were not going to be able to book me for a service call until the following week, but when I told them I had the next few days off work and was hoping to get it done sooner, they were able to accommodate me and scheduled my service call for the next day. The next day, I got a call saying that someone would be by between 12 and 2. Sure enough, there was someone there about 12:10. He had anticipated the source of the problem and had a replacement part ready to go. It was 99 for the service call 39 for the part and then HST. The technician was friendly and gave me some dishwasher advice before leaving. I recommend this company because of their punctuality and friendliness, but even more so for their honesty and know-how.

My 18 year old Maytag dryer stopped mid cycle. I called Sutton and Son Appliances, spoke with…read moreCrystal, who was very kind, patient and informative. We set up an appointment. Lee the technician arrived on time. He was pleasant, courteous and answered all of my questions. He had the issue diagnosed quickly ( thermal fuse). He replaced the fuse and the dryer is now working...and the cost was reasonable! If you are looking for an appliance repair company, look no further than Sutton and Son Appliances..5 stars....they are the best! Thank you again Crystal, Lee and Sutton and Son Appliances. Diane

I hired this company to fix my washer and their technician shows exactly on time…read moreHe diagnosed the problem and told me about it and fix it in less than one hour He charge me very reasonable price for the time and the part I really appreciate their work and support small business owners Great job

I called J&J because of all the 5 star reviews - and was unfortunately taken advantage of. I…read moredescribed the problem to Mike before he came. I sent him text messages and pictures of the washer so there was no confusion. I told him that I've already diagnosed it myself and there was faulty wiring at the back. He called me back and said it was no problem and that he could fix it. He showed up, spent a few minutes pretending he was doing something at the control board, and then confirmed the same diagnosis, then told me to call an electrician and tried to charge me $90 just for that. When I reminded him that the whole reason I hired him was because I thought he was an electrician and he told me he could fix it, he suddenly offered to complete the job -- for $260+tax ($300 total). He spent a few minutes at the back of the washer with some OxGuard and a pair of pliers. When I asked him what he actually did (multiple times), he refused to explain and continue to say he's been in the business for 40 years. For $300, I expect some explanation. After he left the washer got stuck on "wash" mode that was never there before. Called him back and he called it a 'completely separate issue' (meaning he was going to charge me if he came back). I went in myself and found a yellow wire disconnected from the control board right where he was playing around earlier. Ended up diagnosing and fixing his mistake on my own. $300 for OxiGuard and pliers, a new problem created, and zero accountability. Posting this as a warning to others. Save your money and call someone else!

Ran into trouble with our fridge - it wasn't cold anymore. Called for an appointment and was…read morepleasantly surprised when it was indicated that someone could come by the same day! Was given a time of noon, and sure enough shortly after noon the bell rang. Service personnel was friendly and after listening to the symptoms I described and looking at the unit recommended a control board replacement. Our fridge is 9 years old yet he had the part - brand new in box - in his van. Installed, programmed and cool followed shortly after :) Price was good and fair for a same day house call and part! Will definitely choose Fast Eddie gain in the future as the service, price and time window for appointment was great. Won't choose big name other repair service as no one wants to wait all day for a 8-5 window... Thanks Fast Eddie!

the best service! fast, reliable!…read more Bernie explained the problem clearly and worked quickly ! Fast Eddie never disappoints!

Excellent work, reasonable prices. This is now our default repair shop…read more If you are hesitant on who to call, stop hesitating and call here.

I'm very disappointed in the service. I paid $406 for labour and parts and had to listen to the…read morerepair person cursing and swearing while he worked. It was like it was an inconvenience for him to repair the washing machine. I was told that there was a 6 month warranty (not just for the parts). I addressed the repeated problem again when I got home after being away for some months. Anyway, I will not recommend Stefler and never use them again. I am going to put the review on Yelp so that others know what to expect. Heather V.

Mike came to our home, diagnosed the problem with our washing machine, ordered the parts and was…read moreback within a couple days to repair. It wasn't an easy fix and presented many challenges. Mike worked until 11:30pm on a Friday night! The next day we realized it still wasn't working properly. He returned, quickly realized what the problem was and had it fixed within minutes. His fee was incredibly reasonable and his service was impeccable. We have found our appliance repair man for life! Don't even bother with the rest. Mike is your man.

WSA Appliances acquires appliances from metal scrapers, puts in minimal effort to clean them, and…read morepropheses that you will receive an appliance that "is two years old, no dents, no scratches." I was not given a receipt for purchase. $850. While in my house, the 16 year old nephew took 2 phone calls promising the callers appliances that were "2 years old, no dents, no scratches." When I unwrapped my double oven it clearly had huge dents on both sides that were also rusted--the kind of dents resulting from being bounced down a road. The top of the control console had a large area where the finish was gone. the top right corner of the console was severely scratched it's entire width. The interior of the doors was so dirty there was no way this oven was less than 10 years old, and that is after they said they had cleaned it. The owner gave me advice on how to clean it with vinegar and baking soda. Why didn't they use this? I contacted them and within 5 days I even texted them with photos. He agreed to trade it for another double oven when he had one (in a text). I was never contacted. I sent text reminders checking in if there was a suitable trade over months. He said there was not yet. I have been using my basement kitchen since I had removed the upstairs kitchen the day after I moved to this house. I now need a stove and oven because I rented the basement. The first day I used this appliance to heat soup on a burner, I later noticed a intermittent clicking sound. I realized the burner would not shut off. I removed the knob and tried to find a position for the control that would turn it off, the display showed "Low" still. There was no position that would turn the burner off. I had to completely unplug the stove. I texted with pictures. When I went in to at least choose a single oven the employee said that person no longer was employed with the company. Later in the conversation, he let it slip that that person had warned him to look out for me because I might come in. This company will not cooperate and I even warned them I had met with my lawyer and was about to give a $3500.00 retainer. I reminded them and sent them relevant and dated screenshots of texts showing the agreement to trade and me following up regularly and being put off to wait longer by the owner. They still won't return the money or a trade. I'm moving forward with my lawyer.

Very impressed with their knowledge. They know the industry. I saw an online post and decided to…read morejust drive the hour to go see them. there was the one I was interested in, just as shown. If I'd gone to them first they could have fixed my old unit because they understood it perfectly. They were also able to help me with my stove. I love these guys. straight shooters.

We called Nick's, as most people likely do, when we had a problem. They provide a pickup service…read morethat avoids the problem of getting our non-functioning snowblower to them. A charge for the pickup and a deposit on labour costs was reasonable. The problem was identified promptly, overdue service was administered and the snowblower was returned within a week. Good, reasonably priced and honest service. Recommended.