Mike came to our home, diagnosed the problem with our washing machine, ordered the parts and was…read moreback within a couple days to repair. It wasn't an easy fix and presented many challenges. Mike worked until 11:30pm on a Friday night! The next day we realized it still wasn't working properly. He returned, quickly realized what the problem was and had it fixed within minutes. His fee was incredibly reasonable and his service was impeccable. We have found our appliance repair man for life! Don't even bother with the rest. Mike is your man.

From the owner: In business for years. Appliance Repair and installation read more

Worst experience ever from this business. They charged me money without performing any repairs by…read moresaying they were at my door and no one opened the door. They did not call me beforehand. After I explained to them that you should have called me. They did not have any explanation. They sent the charge to the collections agency. This is unacceptable for any customer to pay the charges without getting any service. I end up paying the charges without any service. This company stole my money. I would never call these kinds of businesses who don't have any sense of customer service.

Can't be happier that I chose Al's appliance repair to install my appliances…read more I purchased a washing machine/dryer/dishwasher from the brick and the brick made me wait close to 3 weeks for installation. Every time the brick called to schedule an installation visit they were a no show and really got me frustrated so I cancelled with the brick and decided to call Al's. This was the best decision I ever made. Booking an installation request was very easy, the prices are fair and the technicians we're very professional and polite couldn't have asked for more. If your looking for a professional company to deal with for your installations and repairs look no further.

This review is based solely on my interaction with localproappliancekitchener…read more What should of been a simple dryer installation by a professional. Turned out to be anything but. Prior to this LP (Local Pro) coming to our home, it was made clear the service we expected and wanted. A new dryer coil was to installed, as it was made clear there had been condensation issues with the old coil and with a new dryer coming we wanted the new coil. LP lifted the coil glanced inside and said it was fine. I said we wanted the new coil again was told it was fine. There was no diagnostic check done by LP after installation. Later that day when we went to use the dryer it gave off 90% blockage error. I reached out to LP and informed them of the issue. LP reply was as follows: Because it was a vent issue and not an installation issue. And proceeded to inform me of the cost to have him come back out. I mentioned to LP if the new coil was installed as we wanted this would of been avoided. Since we where already financially invested in this service we decided to have them come out again. Today I went down to do laundry I could feel a lot of heat coming from the dryer and blowing from the back. Come to find the coil was not connected properly to the dryer and was dangling. I reached out to LP and Informed them of the issue along with a video showing it was not connected. Yes LP offered to come out at no fee to correct. However at this point, I decided no more.

Very fast responses from request a quote, and was great about following up when I was slow to…read morerespond. Thanks for that! :D Jason was super friendly, and very helpful. He was quick to figure out the issue with my dryer, and made sure my house wasn't going to blow up from a gas leak (which wasn't even the issue, yikes!). He was also very kind to answer all my annoying questions :D If I have issues in the future I wouldn't hesitate to book another repair. Thanks for a great experience, and fixing my dryer! I'll try not to leave "plastic" in my pockets ;p