We jave been coming here since it opned. We always have great experience and great service.read more

Nice lady who worked hard on a Saturday helped me ship my packages. Very professional and helpful.read more

Janelle was very polite, sweet & helpful! I really appreciated the help I was able to get in and…read moreout fast.

I rarely ever give reviews because I feel like people are too harsh, but this place was awful…read more Waited in line to have a notary done and drop off five and she wouldn't do the notary because there's other people in line. The person in front of me took longer than a notary behind me took longer than notary I went next-door ate lunch came back. There was two people waited in line. There was no one behind person was doing fingerprinting for somebody else and the second person wouldn't do a notary in case someone else came in. I don't know if you're familiar with how long a notary takes but it's 2 to 3 minutes if you're decent speed five minutes if you're a slow notary.

First time at this location. This review is for one person only…read more First off, Janet, you are amazing. You went above and beyond to assist and help me with my service. Outstanding . I really appreciate your kind service. Your service and kindness was top tier. I cannot say that enough. Thank you so much for your help.

The USPS had a well deserved bad rap on them, from let's say since the mid-nineties. But no more…read more Whatever, Postmaster Genera Louis DeJoy is doing, I'm a fan. If you believe that statement is an exaggeration, may I suggest stoping into a MailBox, Etc store and compare FedEx, UPS, DHL prices. Mind you, paying $0.73 for my Keith Herring Forever stamps may not be fun, but the prices from the USPS competitors, will make you wince.

This is the USPS Annex for Menifee and works in tandem with their facility in Sun City to service…read moregreater Menifee. Both locations have very knowledgeable and helpful, postal service employees who are friendly and go out of their way to help you. Need a larger box, they may have one in the back they can give you. Need some bubble wrap, yep they can help you there, too. Today, I watched Dee go out of her way to help an older couple, with their postage and box... all the while smile and being gracious to them. Nice. PS- They really need to expand the 10' X 10' Lobby.

It's my first time to drop off a large box for my deployed husband but the lady refused to take the…read morepackage she said I need to do the paperwork online for it, then I can drop off the box. It's so inconvenient since I have my kids with me. Later that day I texted a friend that recently sent a box for her husband and told me that USPS in Murrieta gave her a paper to fill out then that's it. So I went to Murrieta instead and so easy and done. After 10 minutes.

Sheila and Yvonne are typically the young ladies that always greet me with a smile and superb…read morecustomer service! This is my go to for ALL shipping and return needs! Thank You ladies for all your hardwork, dedication, but more importantly your work ethic. I commend this location on providing phenomenal service to their customers at all times! Thank You Postal Annex-Mission Trail

If you have online returns DO NOT GO HERE! They charge you for labels and don't tell you. I had…read moreno money and 100% of the time don't need it when I do a FREE FedEx return and she was just going to throw the labels away anyway but wouldn't allow me to return with out charging me! She should have let me know as she knew I had never been there before. BAD CUSTOMER SERVICE. Thank God I had the $10 on one of my cards (after 3 others were declined) I am NOT happy

Guy showed up 10 minutes late to open then acted like I was inconveniencing him by even being…read morethere. Walked right out. No thanks.

I sent out 25 graduation invitations using their USPS slot/ box, thinking this has to be better…read morethan using my mailbox. Come to find out a little over a week, no one received the invitations. I thought that was strange, so I decided to stop by and ask what happened. They said they dont know and for me to check with the post office I thought that was bizarre! I mean, they choose to be the middle man, and i get screwed. So I had to go buy 25 more invitations, labels, and postage. This time, i decided to mail them from the post office themself, and guess what?! They all received the invitations. I dont believe in coincidence. i believe postal annex lost my invitations. I won't be using them for any of my shipping needs

Shoutout to the UPS team on Grape St in Lake Elsinore for consistently great service dropping off…read morepackages. Tracy deserves special recognition for handling long lines before opening with such a positive attitude, especially in the early morning rush. With Amazon Fresh and Staples closed nearby, they've really stepped up to support the increased demand. Truly appreciated!

I will add more onto my review since their "Business Customer Service" replied to my review-…read more The owner told me "you can go home," after I questioned why they were trying to charge me $4 for a 4 inch piece of tape for the top of my box. I had my credit card in hand, ready to pay for my $3 printed shipping label, as I always do. "Please know that our pricing is based on the high-quality materials, expert labor." - Yeah, "expert labor" is really needed to slap a piece of "high quality" tape on the top of my box. I'm not even paying with my own money, but off principle alone, I'm driving 10 minutes to the next UPS where they don't try to nickel and dime every customer that walks in. I've been to a UPS in several different states, and all happily taped the top of my box with no questions asked.

I really appreciate the two ladies who assist me today with my package, they're kind and even when…read morethe line gets long they handle everything smoothly with a smile. give them a pat in the back Nicole and the other lady I forget to get her name but she's wearing green ( St. Patty's Day ) with all her green accessories so cute!

I've had this perris location in my area for 20 years and always had problems. I always feel it's a…read more50 50 chance I get my packages. I also get other residents mail in our box. When I come out to there facility there service could be better like "someone will be right with you" just as a courtesy. Never been happy with usps I avoid them at all cost. I don't even order from Amazon when they use usps. They really need to bring back customer service and quality delivery.

I had to drop a star on my visit today, unfortunately. I was greeted on arrival. For the most…read morepart, everyone did try to help. My daughter came in for a Live Scan. She was told to wait about 10 minutes. She waited near where the lady was fingerprinting someone. Someone else came in for Livescan and waited near the register. Low and behold, when the lady said Live Scan? That lady jumps right in! Now the 10 minutes becomes 20 minutes. A new girl comes and helps. I mentioned that we were skipped. No apology, nothing. She says she can help. I thought she was going to the back to prepare for it, but she comes back with a coffee drink in hand! On top of everything, she charged $ 62, yikes!

Buddy the UPS driver is the best, he will make sure that he delivers the packages to the correct…read moreaddress. He is very professional, courteous, and efficient. His communication skills, attention to detail, and customer service skills are outstanding.