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    Social Security

    3.1 (86 reviews)
    Closed 9:00 am - 4:00 pm

    Social Security Photos

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    Sarah G.

    Unfortunately, I was unable to apply for a Medicare number online (an otherwise very easy thing to do) and was instructed to call the main number for Social Security Administration. After a long wait, I was then told I needed to go into my local SS office which is in Hemet. I first called this office directly as I am at a distance, to double-check about the need to come in and to see if there was anything I needed to bring with me. I called and the gentleman at the Hemet office said to come in any time 9AM-4PM with just my ID. I made the 40 minute drive and was initially thrilled to discover that there weren't many people waiting inside. The officer at the door directed me to the check-in window where I waited about 15-20 minutes. So far so good! Right in front of me was an elderly woman wheeling a gigantic oxygen tank and having problems just getting to the window. As she explained her problem, it was obvious that this was not the first time she had come in to that office to deal with it. I felt so sorry for her being told she needed to come back again the next morning because the clerk who could help her wasn't in. My husband was able to get his number online in about 5 minutes, so my turn comes and I'm confident this will be easy. My first issue in general is that the clerk asked for my SSN. As there were many people nearby who could probably hear me, I say it softly. She couldn't hear me clearly through the glass and asked me to repeat. So much for privacy issues... Anyway, I explain why I am there and am told there is only one person in their office who can do this, she isn't in, AND "she doesn't work much"! I'm told I need to make an appointment 2 months out! What?! I tell the clerk that I actually called this very office before coming in and spoke to another clerk who is probably within the sound of my voice right here, and he told me to come in anytime! How could he not know that the ONE person who can help me (I told him exactly what I needed) is not in and only deals with people through appointments? She simply shrugged her shoulders and said they're really busy. Note: as you can see from my pictures, most of the service windows were empty. Hmmm, I think I now understand why the office is nearly empty! Once you finally get up to one of the few manned windows, you're told you need to make an appointment or come back when that one magical person is actually working. The only positive in this review is that there is lots of parking. But this office gets a big ZERO for communication, lack of privacy in having to speak your SSN, and customer service.

    Lobby expect a wait even with an appt a month in advance

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    The lady who helped us is very good and very knowledgeable her name is Shaana I gave her 5 star..

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    4 years ago

    Poor customer service. Would rather go online! Not recommended. Too bad it's in a good location

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    Page 1 of 3

    Ask the Community - Social Security

    Does anyone out there have a local telephone number for the Social Security office located in Hemet California?

    It's (800) 772-1213. Walking in is the best way. By phone, you will listen to repetitive tunes for a long time. Might as well wait for Jesus to come.

    How do I get a copy of my pension award letter?

    I believe you have to go in for that. The first line next to appointments, when your called up just tell the window attendant that you need an award letter. Make sure you have ID and social security card. They should print it out. If you have an… Read more

    View All 3 Questions

    Review Highlights - Social Security

    It was my fist time at a social security office and was confused on what to do officer R.

    Mentioned in 2 reviews

    Read more highlights

    Hemet Public Library - Hemet Public Library Hemet California

    Hemet Public Library

    3.7(27 reviews)
    2.0 mi

    There isn't much available in Hemet, and this public library is a good resource for child-friendly…read moreprogramming on Wednesdays. I can't speak to any of the other resources as I haven't used them. However, the way the staff treat the people in the library leaves a lot to be desired, hence my 2-star review. Although the publicly posted hours state they close at 6 pm, beginning at 5:30 pm, there is an aggressive push to get everyone out of the library, with constant announcements over the loudspeaker, security guard patrolling the study areas, and the librarians also coming around and reminding everyone to leave by 5:45 pm. At 5:35 pm, I was told that if I didn't leave by 5:45 pm I would be locked in the library with my child overnight. I stated the library closes at 6 pm, and we will be gone well before that time. At 5:55 pm, as we were leaving, the security guard and the librarian came over to tell us we were there past closing. They definitely scared my child into thinking that would happen. Woof. The overbearing staff is a bit much. But if anyone is down for a sleepover in the library, it's me!!

    This is a pretty great library. The staff is so nice and helpful here. The kids area always has…read moresome craft going on. There's a big selection of books to choose from. The bathrooms are clean. You can get your passports here too. They have so many books in Spanish for kids as well. I see no reason to complain and nothing wrong with this place. We love Hemet public library !

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    Hemet Public Library - Hemet Public Library Hemet California

    Hemet Public Library Hemet California

    Hemet Public Library - The horse girl in me absolutely love this!

    The horse girl in me absolutely love this!

    Hemet Public Library - Hemet Public Library Hemet California

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    Hemet Public Library Hemet California

    US Post Office - They need to get pest control out

    US Post Office

    2.3(41 reviews)
    3.2 mi

    Our mail box has not been replaced its a cluster box its been a year now not sure why it has not…read morebeen replaced it is frustrating waiting inline for 30-45 to pick up mail in the location bs

    I would like to formally express my concerns regarding the ongoing issues with mail delivery…read moreassociated with the San Jacinto Post Office. Over the years, I have experienced multiple instances of misdelivered mail and improper handling of sensitive correspondence. For example, I once received a foreclosure notice intended for my neighbor at my residence, while my income tax checks were delivered to a neighbor's home. Additionally, my government identification documents were reportedly routed through several different post offices due to a barcode issue, which raised significant concerns about the security and handling of my personal information. There have also been situations in my neighborhood where community mailboxes were left open after reports that someone might attempt to break into them. Leaving the mailboxes unsecured placed residents' mail and personal information at risk. Most recently, I had a package delivered from eBay. I was unaware the package had arrived because the postal carrier did not leave the mailbox key that is typically placed in the mailbox to retrieve packages from the parcel locker. As a result, I was unable to access my package in a timely manner. Unfortunately, these types of issues have been occurring for many years--approximately twenty years in my experience. This ongoing pattern raises serious concerns about the professionalism, reliability, and overall management of mail delivery services in San Jacinto, California. I am bringing these concerns forward in the hope that the matter will be reviewed and addressed so that residents in the community can rely on accurate, secure, and properly managed postal service delivery.

    Photos
    US Post Office - Outside still not cleaned.

    Outside still not cleaned.

    US Post Office - Kirby/Whispering Bells
 Yellow liquid freshly dripping down box.

    Kirby/Whispering Bells Yellow liquid freshly dripping down box.

    US Post Office - Missing cluster unit

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    Missing cluster unit

    Social Security - publicservicesgovt - Updated May 2026

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