My rating is for the phone system when you need to speak to someone*. They keep you on hold forever…read more(2 hours +) and when it's your turn, they say "sorry" and hang up on you. TOTAL WASTE OF TIME. *The automated system would not work and said I would need to talk to a person.

The DA and Sheriff department is both professional and courteous. The office staff and clerks…read moreconsistently provided excellent excellent customer service during each visit.

My first time attending Jury Duty - so like many, I really had no idea what to expect. I spent a…read morebunch of time before arriving researching what to expect. While the information on the Jury summons seemed comprehensive, I still had so many questions. Can I bring in my laptop and do any work (are there any desks). ANSWER - YES - to both. How does the first day of Jury Selection actually work? How early should I arrive? Prior Yelp reviews talk about long lines going around the building. I decided to arrive 20 minutes before my check-in time The parking is at the front of the building - and according to the info provided we are advised to walk to the back for the dedicated Juror entrance - which is quite some distance based on Google Maps view. On arriving I didn't see anyone heading around to the back - everyone was entering at the front entrance. I decided to go there instead of walking around the back. On entering, I asked the security chap at the scanners if it was OK for Jurors to enter here and he said "yes - of course". So... now we know. You CAN enter at the front. After security, there is a staircase to the left with a sign saying "Juror Assembly" (or something like that) - so I went down. My laptop bag went through the scanner without any issue. No need to pull anything out as we do at an airport. I checked in immediately (no line) using some very large touch-screen kiosk (there are TWO) - I just manually entered my Juror ID and clicked proceed / confirmed my details came up and clicked the "yes that is me" button. Then I just entered the large juror area - lots of seats - including some workstation kiosks where many had already setup their laptops. A few were still open so I just setup and got to work. Still not quite sure what would happen next. The main waiting area had many TV's scattered around on the walls - tuned to some "home building" channel. The audio was quite loud - but not too loud. I did regret not bringing along a set of headphones to listen to my own music. There is a quiet room (no TV's) and also a large patio area out the back if you want a more quiet experience. Shortly after the check-in time the Juror check in "Manager" (Lucy) made some announcements and let us know how the day might go. She was both entertaining and informative. On this day we were to wait in the assembly area until the Judges / Courtrooms called down with a need for Jurors. We MIGHT NOT even be needed. But - by law - they needed a potential jury pool. There were just 87 of us there today. Apparently there can be up to 300. We were told we might not hear anything until close to lunch time (12pm-1:30pm) - but if there is a chance we may be dismissed early we may need to wait a little after 12pm. Turns out we were not needed - so the final "roll call" was conducted at 12:05pm when all 87 had to call out "Here!" after hearing our name. Only one person went temporarily missing. They had fallen asleep out on the patio area and did not hear the roll call (despite speakers out there). One of the other jurors went out to find them. If they had not responded we were informed they would have to attend Jury Duty again. After the roll call was completed - we were all dismissed. Although we did not even go up to a courtroom - just being available for the process was enough to complete our Jury Duty requirement. Hopefully, my summary here is useful to others

I was recently here for the first time for jury duty and as luck would have it, I was picked as an…read morealternate juror for a trial. So after trekking here for over two weeks, here are my thoughts... - For me, it's an easy drive getting to this location and the good news is there's tons of free parking; but the bad news is it's really spread out. If you're arriving first thing in the morning, head right for the outskirts at a bit of a distance just to avoid the frustration of driving around until you end up there anyway! If you're returning after lunch or arriving in the afternoon, there will be spaces right in the front. - the first few days I was there, we had to walk all the way around the building to the back entrance (all the front scanners were damaged in a recent rain, with the front entrance closed). Nice long walk and a line to get through security. It was repaired by my second week there. If you're chosen for a trial, you can skip to the front of the security line if running late. - things are fairly organized in the large jury assembly area. A very pleasant clerk gave the rundown of how things work. You're advised not to try to jump the fence if we have to evacuate to the rear of the building for a fire drill, etc. (what?! she said it happens!), there is child care (potty trained up to 18 years old) and a quiet "nap" room (crazy but true - a groggy guy walked out of it during her spiel), and starting on your second day you'll be paid a whopping $15/day plus $.34/mile to/from your house. - I've only seen one set of fairly well-maintained rest rooms on each floor. - Once you're impaneled on a jury, you'll receive more information on probable trial length, courtroom protocol, as well as practical details like lunch breaks, taking notes, etc. The clerk gave us contact numbers to call if you're running late or unable to come in. They take being on time seriously and jurors can't enter the courtroom until all are present. - the quote about the wheels of justice turning slowly is painfully true! Something that has surprised/frustrated me is that there are so many breaks, extended lunches, early dismissals and no court on Fridays! Just for fun, I kept detailed time notes the first week and no lie, we averaged 2hr 58min per day of actual court time on days we were there (and that time included side bars and meetings in chambers!) - a huge negative is that there are only 2 elevators available between the LL jury assembly/lunchroom and the third floor courtrooms AND for the majority of the time, one of those elevators was out of order! To make matters much worse, there are NO STAIRS between those floors! There are stairs between the first and second floors, but then you have to wait for that one elevator to get to the third floor...and it will be packed so you're better off getting on at a lower level. As a result, there are always LONG waits for totally packed elevators - yet another time waster! - we were advised we could eat lunch in the LL jury assembly area which has a refrigerator, microwave and vending machines. We were then promptly informed that the fridge is broken/not working and the vending machines haven't been refilled lately and only contain candy! So my overall assessment is a "meh, ok". I fully realize that things that could be improved upon - more elevators, properly working kitchen facilities and speeding up those wheels of justice - are never going to happen, but hooray for free parking!

Unfortunately hubby got a ticket and we had to come to clear it up…read more I was already dreading it due to the poor reviews. Moreno valley court house looks like a rundown DMV. The security are friendly and helpful. The employees here were all very friendly. The traffic department was closed on the day we went which was the due date but the lady working in a different department. Said she noted the account and that we could come back on Tuesday with no penalty. We came back to take care of the ticket and the young lady who helped us. Helped us to set up a trail date to clear the ticket as it was a fix it ticket. To our surprise it wasn't that bad. It's just that people get tickets and hate it lol So no wonder for the bad reviews but it's not the courts fault. So they get 5 star's for working fast, being friendly, and helpful.

It's an ugly and outdated building, and the "self-help" center is almost no help... You can feel…read morethe tension in the air here. A miserable place. Civil procedure should be called social class dispute resolution; this would be more transparent because the litigant with more money is most likely going to prevail in their case at this court (and probably all other courts in California). Get there early and be prepared. Attend hearings and trials of cases similar to your hearing or trial. Good luck.

This has to be the cutest little courthouse! With a family member that's really into history, this…read morehistorical building is worth a visit. This old courthouse was such a beautiful backdrop for the couples getting married here. It has a wonderful feeling of nostalgia, a very friendly and helpful staff, and great parking nearby. This courthouse has a cute little museum inside as well. Although I didn't get to see it on this last visit, I can't wait to see it on our next trip the historical buildings in old town Santa Ana!

This is a great museum with full of incredible history that many people can use for private party,…read morewedding, etc. It is on the National Register of Historic Places and a State of California Historic Landmark that Hollywood movie makers also visit to make amazing films. If you need a photoshoot, this place will provide you amazing backgrounds. To rent this location, you have to go through the OC Parks to fill out several documents including application and pay the fees for rental, parking, etc. Another thing to know is that you can not sit on or move most of the chairs and tables because it is very old and there is a possibility that it will be damaged. You can bring your own chairs and tables. Most importantly, there is no power outlet so you have to bring an extension cord to bring the power from the hallway power outlet. The park rangers will accommodate everything you need so discuss with them in advance when you receive the permission to rent the facility.

I got my notice for jury duty and began calling in daily to see if my group number was needed. Day…read morethree I was to report. I parked in the stadium lot P1 like the notice says. There's plenty of signs telling jurors where to park. I can't believe how many people parked in the wrong place and had to move their car. The summons has the lot address, everyone has a phone. Google it if you're not sure. I was able to check in outside online while waiting for the doors to open. A Sheriff instructed everyone to remove anything metal from their body before going through the metal detector. So many people didn't and this held up the line a bit. These are probably the same people that parked in the wrong lot. Once in the Juror room on the 3rd floor I took a Juror badge and took a seat. They had goodie bags, bottle water, coffee, and pastries since it was Jurors Appreciation Week. Before the orientation videos several judges look time from their courtroom to come to the jury assembly room to show their appreciation. Senator Umberg was also there. It was nice to see all these people. It was a slow day. Not many courtrooms needed jurors. My name wasn't called. Many of us were let go earlier than expected.

I did my jury service here. It was surprisingly painless and I found the voir dire process…read moreabsolutely fascinating. There is a specified parking lot for jurors to park in which has ample parking and about 2-3 blocks from the courthouse. The courthouse is a bit dated but very clean, organized, and spacious. Government buildings always feel safe and comfy! -1 star for the lady at jury services who gave me attitude for no reason when I politely asked her if I needed to keep my jury duty summons postcard after it was scanned. Lady, your job is to answer questions in a room with AC. You are amazingly blessed. Realize it and act like it.

Getting called for jury duty is never convenient but it happens. I got my notification in the mail…read morethat I had to call on thanksgiving to find out if I was in or not. I called, put my info in and found out I had to go the following week. Fast forward to the day I had to go. I had to be there at 7:30 am, that's a bit rough. Parking was easy and plentiful. I arrived early to find a long line that only got longer as I waited. Finally, they started letting people in about 8 am or so, but it was slow going. Once inside it was like airport screening. You put your stuff on the conveyor belt and walk through and get wanded if they detect metal. You are then scanned in before you enter a big open airy room with lots of seating. I found a padded chair and sat and waited. They keep you pretty informed throughout the process. We had to watch 4 videos. There were forms to fill out if you couldn't serve due to financial hardship, caregiving etc. after all of that is done you wait. There are bathrooms, coffee vending and regular vending machines. They called the names of the jurors who got picked and at least half the room left (it was pretty full). The rest of us were on standby and got to leave by noon because the other cases didn't need us. All in all, it was a pretty easy experience. The building is nice inside and it flowed smoothly. The participants were very diverse. And the staff was mostly friendly.

Very much appreciate the security, professionalism, cleanliness, and orderliness of this…read morecourthouse. I felt safe, calm, welcome and respected by the staff and officers who work here. Parking was plentiful, lines moved swiftly, questions were answered with kindness, and I experienced no stress during my visit.

I respect my civic duty and acknowledge that the Rancho Cucamonga Courthouse is probably a less…read morestressful experience than other courthouses, but the experience still had major room for improvement. There are so many inefficiencies in the system. I don't think the government system takes feedback or makes process improvements, but hopefully this review helps someone with their Jury Duty experience. At this courthouse, you receive a summons and you actually have to CALL 5pm the day prior to check if you need to physically come in. Considering they made me go online and fill in all this stuff, why can't I check some status online? If you have to report in person, the dress code is business casual. Although I feel like a lot of people were way more casual casual and they weren't sent home to change like the threat on the phone. In the room where the potential jurors meet, we were told to listen to a video but the TVs were unevenly distributed and the audio was awful. Then when we were suppose to find ourselves on these lists, the names were written in a thin white font that was hard to read. A lot of do this and wait, do this and wait. During one of my breaks I went to the restroom on first floor and it really needs renovations. No automated/sensors. In the women's bathroom on 1st 2 out of 4 sinks were broken. Then I made the mistake of getting a snack at the café inside the courthouse. Since they have no competition and they're the only option, they get to be slow inefficient and burn your food... in my case burnt my food twice. It was also so hectic as they didn't take names down, they just called out the type of order, so if multiple people ordered the same thing they all go up and look confused. I waited for ever for them to call me back saying they forgot what I ordered... Then it was burnt. I came back... They remade it... Burnt again. Pointless. I didn't have time to deal with them a third time. On a more positive note, this is the furthest I made it along in the jury selection process. I won't give any detail to maintain the confidentiality but I can say they ask questions to make sure there are no conflict of interest or strong biases that would negatively affect either parties. It was nice to see the justice system at work. Obviously the Jury Duty experience is a civic duty, but the courthouse really need some renovations to make the jury experience less awful.

Called in after 5pm the night before to verify if I had to show up. Message confirmed I was needed…read moreand for me to arrive at 8am even though the paperwork said 8:30. Arrived at 8am to a long line outside. Went through security waited in another line inside. Finally 40 min in reach the checkin desk to he told my case was settled and therefore I wasn't needed. Seriously?! *eyeroll*

Service was super fast and easy. Employees were super friendly. It is super fresh inside. I…read morelove the Ac specially when it's a hot day. Came in and out!! I give them 5 stars. .

Came in and hanldes some business matters…read more They were friendly and efficient. I hadn't been here in years since my Cousin had a marriage ceremony. Nothing has changed. Wouldn't hesitate to drop in again.

Had jury duty--- which I think is bs. Bring a small business owner that doesn't get paid to be gone…read moreis crap. The security checking you thru at entry are very respectful and make entry easy. The gentleman at the jury waiting area was very kind. He handles situations in a very well manner as I witnessed a situation arise. He handled it with grace. There was seemingly enough parking.

I don't understand how no one is answering the phone. The court supposedly closes at 4pm and all my…read morecalls are going straight to voicemail saying the courthouse is closed.. it is 2:30pm on a Monday (not a holiday)

I walked into the juror room at this courthouse and the second I walked in it smelled strongly of…read moremildew/mold. No employee or jurors should ever have to sit in that room for any amount of time. I mentioned it to the receptionist and she said that staff have reported to their superiors, but were told there haven't been 'enough' complaints to fix the issue. I genuinely felt bad for anyone who has to sit in that room all day.

Omg the court police people are rude ass hell I can't even look or do anything. I told her I wasn't…read moredoing anything and she said it doesn't matter. It does matter because you're kicking me out for something I didn't do!!! I'm over it here and there rude.