This is the USPS Annex for Menifee and works in tandem with their facility in Sun City to service greater Menifee. Both locations have very knowledgeable and helpful, postal service employees who are friendly and go out of their way to help you. Need a larger box, they may have one in the back they can give you. Need some bubble wrap, yep they can help you there, too. Today, I watched Dee go out of her way to help an older couple, with their postage and box... all the while smile and being gracious to them. Nice. PS- They really need to expand the 10' X 10' Lobby. read more

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It's my first time to drop off a large box for my deployed husband but the lady refused to take the package she said I need to do the paperwork online for it, then I can drop off the box. It's so inconvenient since I have my kids with me. Later that day I texted a friend that recently sent a box for her husband and told me that USPS in Murrieta gave her a paper to fill out then that's it. So I went to Murrieta instead and so easy and done. After 10 minutes. read more

So far they have lost a 100 dollar check and four med alert bracelets. I also suspect a birthday present to go missing, unless my sister didn't send one read more

Incredibly cramped inside allowing only a few customers at a time. Long lines as a result. For the last 2 months, I have to come here just to pick up mail due to a broken lock on the community mailbox. This has happened previously during the government shutdown-down and that was their reason for the mailbox lock not being fixed (they said there was no one working in Washington DC to order a lock from). Well here again my neighborhood is in the same situation (another jerk broke the new lock) and now there's no government shut-down. So I why can't they fix the lock so that the entire neighborhood doesn't have to keep coming to this place?! It's so completely inconvenient. Especially in that they are only open 10am to 4pm weekdays and only 3 hours on Saturday. So people who have to commute to work can't pick up their mail during the week so the only option is wasting their weekend free time. Our tax dollars deserve better. read more

Really sad Menifee does not have a bigger post office. So small that most people have to stand outside to wait. I give it three stars because the postal workers are always nice. read more

Lazy. Worthless. Incompetent. They will hamstring you if you're getting your mail stolen. They give every excuse possible to get out of doing something. Multiple times I came to collect my mail to be told they don't have anything for me only to check and miraculously find it. They have the nerve to tell me I'm trying to go around the system by putting a vacation hold on my mail when I work until all the post offices close and my mail is being stolen every day. Tell me to go get a P.O. Box only to find out they won't deliver to PMBs after I paid for it. Absolutely worthless. If it's one government system that should be privatized, it should be the U.S. postal system. read more

I needed to do some mail forwarding and address changes. When I arrived, I thought I was in the wrong place! It looked like a postal annex where only employees would go to pick up and deliver mail. It took me a second to find the actual public entrance. Once I did, however, I was greeted and assisted by what I would consider by far the most helpful, sweet, accommodating postal employee ever. You know the saying "going postal"? She was the exact opposite! Knew exactly what I needed to do, and got me in and out speedy and with a smile and a "have a great weekend". Love it!! read more

Mailed a birthday card with $50.00 gift card the counter person asked me what I was mailing l told him a card with a gift card guess what I never made it to my sons address read more

Too small to handle the customer work load. Shut it down and divert customers to other bigger better equipped facilities.

Haven't received mail in over a couple of months. Every fucking mail gets returned to sender. What the fuck is going on? Complained about not getting mail over several weeks now. Still no fucking mail. read more

This is not a functioning post office. It needs to be remodeled or Menifee needs to build a real post office. They have very limited hours and, when they are open, you have to wait in a 30 minute line to get anything done. Then, the workers are rude after we have patiently waited to see them. They told us "NOT TO COME HERE" to drop off pre-paid packages. Is that not your job as a post office... to accept and ship my packages? I understand it is not the worker's fault that this branch is set up this way... USPS and City of Menifee need to remedy this ASAP... read more

This office needs to be seriously audited. My mail is frequently late and constantly receive wrong addressed mail. Now I'm dealing with lost mail and all I was told was that they needed a tracking number and that there's a lot of theft in my area. What's that have to do with not receiving my mail?? I have a secured container with a security camera so I would know if someone brake into it but they kept insisting that thief's are picking the lock. Wow talk about looking for the easy way out. read more

Worst post office I've ever dealt with. Recently moved to the area and they can't for the life of them get my forwarding mail situation fixed. I'm missing so much mail. I also keep having packages that aren't delivered because their idiotic carrier keeps saying we dont live here. Can never reach anyone there. read more

wait time is always ridiculous, building is incredibly small, they put no effort into fixing these problems

Don't ever come Here again there working in and I can see them working and I said can I drop these packages off and she said nothing until she looked at the other worker working there and she said no idk why they could've just opened the door last time I dropped of orders she said ring the doorbell and we will get them this time they never did and they take 4+ days just to ship them out insane bro never coming here again if I could put anything under a 1 star I would read more

Lines are so long. Not enough parking not enough workers. Was waiting for half n hour and they had me go to another line. Don't have time to stand in another line. This is my second time here today. Very frustrating. They need to build a bigger post office read more

Not a fan of this location because it's really small inside, and sometimes parking is a problem. However, I will say that every clerk who has helped me in the last 4 years has been nothing but nice and courteous. Holidays are crazy just like any other place of business around that time, and this place is no exception. The line will be out the door sometimes, and that is to be expected due to its small size. If the 2 counters are busy, someone from the back will usually appear at the side window and assist by asking if anyone is there to pick up packages. That helps for sure. I would say be patient if you come here. If you're not, then go elsewhere. read more

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My husband and I love the people that work here! They are ALL always so kind and helpful. Joe especially! He always puts a smile on our faces when we see him. The parking is limited here and can get really busy! But overall, my favorite location to send things out. read more

They're always so nice and helpful here! Don't know if the "drop-off" bins outside exist at other places but it is so convenient! Thank you guys for what you do! read more

To prevent possible theft and identify where the packages go I bought this $1200 mail box: https://www.nationalmailboxes.com/product/armadillo-front-access-post-mount-residential-locking-mailbox-usps-approved-har01f/?gad_source=1 Once a package goes in it the only person that can retrieve the package is me. So now when I order an expensive electronics item from Amazon and USPS tells Amazon and me "Package was left inside the residence's mailbox" I know the problem is USPS. The problem is when you complain they don't fix things. They are all so polite, sincere, nice, good people. Yet they never fix things. Year after year. Decade after decade. It's like they are messing with you on purpose. All smiley on the outside yet ... this week I lost another expensive package due to USPS. Hopefully the poor merchant on Amazon shipped it with insurance. read more

So today I needed the post office employees to help me out tracking a certified mail letter down and I could tell you they spent a good 15 minutes trying to accommodate me even took my information so they can call me later and see what they found out so I have to say I was very happy with the two ladies who helped me out in the lobby today Much appreciated. read more

Went today there was a small wait, but what post office does t have one. Sherri helped me and was super nice, kind and apologetic for the wait. The customer service here is better than most locations! read more

Always slow. Always terrible. Can't drop prepaid packages off without waiting in line. Waste of everyone's time

I had an awesome experience at this location. The lady that helped us went above and beyond to help us package up the item we were going to ship and had a great happy attitude. Very impressed read more

Wares my fkn mail 28882 Loire valley lane menifee 92584 your stupid mail man won't get out of his fkn cart to bring my mail to my fkn front door my mail box as been at my front door for over 5 years man WFF!! I'm only getting my mail about 6 times a month A holes Bring me my fkn mail NOW !!! read more

29700 Haun Rd location- HOW/WHY are the employees of this location still employed after the consistently obnoxious treatment of customers? Right around the corner the Cherry Hills P.O. is a 180....consistently wonderful service. I try to avoid this location because it feels like old school DMV- they are rude to everyone when asked ANYthing. The customer in front of me told me she was too afraid to ask any more questions! Where is a supervisor? read more

This place is seriously so bad. The workers there do the bare minimum and I went in today and they said they don't have TAPE all of a sudden they no longer tape peoples labels on for them. What post office do you know that doesn't even tape labels? Every time I come here, there's an issue that the employees somehow can't fix because they're not a "real" post office. I hate coming here but the Click and Ship option on the USPS app never works read more

My parents like to send packages to us that requires a signature all the time, not sure why they do that! So of course I have to go and pick up my packages on Saturdays. The line is usually pretty long, depending on the time and there's only one person working the front desk. The other day, I came here to send out a baby package for my friend and I bought the box there but they didn't have tape!?! So I had to go and buy it elsewhere, come back and then mail my package out. Waste of time, I should have just went to Postal Annex! Other days, I'm in and out of here without an issue, so it depends on the time of day and the day you're here. Service is inconsistent. read more

US Post Office - Shipping Centers Near Me - Sun City, California

Awful. Slow workers. Line was so long I had to leave I didn't have 2 hours to spend at the post office just for a simple fix. Then I tried their website, it crashed 3 times trying to fix a issue I'm having. They really need to update their staff and website it feels like a NIGHTMARE in there like the worst DMV you've ever been to. FIX this shit read more

Let me first off say I'm only giving a 2 review instead of a zero for the kindness of my regular postal carrier. My son is a Cal fire firefighter who's uniform was sent to our home through UPSP postal service...that was their mistake. Some companies only offer that shipping option The informed delivery has said it was being delivered on a Saturday. He drove down from Yucaipa to pick it up. It showed it was delivered to parcel box. The key WAS NOT in there. He got in his car to find the carrier since this isn't the first time they forgot to leave the key. He found the carrier on hus route,explained it was delivered w/o a key. The carrier looked it up,and said "sorry, I'll go back to leave it" the box was checked several times. The last time being 8pm that night. He NEVER went back to leave the key. TWO days later,and several phone calls to menifee post office,I find out it was a substitute carrier, I was told they were letting the carrier know of have someone go out to leave the key,but he'd call me back. And hour & half later,I was told that guy left,so I was now re-explaning the who situation over again. Again was told the carrier would bring the package to my door...as you may guess,no one brought me the package, however I picked up the new mail,so I knew they had been by. A 2nd time I had to get in my car to track down the mail carrier,she already knew of the situation. She said "sorry, the key wasn't or package wasn't in the box. It probably was delivered to another house...same numbers as mine,only a different street. My street starts with the letter R the other was L. Not even close. So I needed to ket the shipping Co. know. It wasn't until I explained to her it was his firefighter uniform for work! That she said she'd go look at the other people's mailbox. She did find it...in on a completely different street. Which I'm appreciative of her looking. In the beginning she wanted me to go knocking on the other people's door,I mean,really?‍ I was determined to get back in touch with the Post Master. I wanted her to know all the things I tried,even their website was not working to file a missing package. I had called 4 times, only to get hung up on. The is unacceptable. I'm not only upset about this whole AVOIDABLE incident, because this is NOT the first time something like this has happened. It's Been multiple times..there are times I don't have the time to get on phone during their "hours of service"...I've had neighbors come by on different streets to ask if this is our mail. This was handled very poorly...which is why I do my best to NOT HAVE USPS delivery anything of importance. read more

This place is a disgrace and doesn't believe in customer service. Yesterday ((4/13/19), I went in there to mail a package & to ask about general delivery. Mailing the package was no problem. The problem was with the general delivery. We are staying in the area for the next 3 weeks. We wanted to have our mail, that is being held for us in Yuma, AZ, sent to us via General Delivery. This would be a one time thing. When I asked the postal clerk, he wanted me to fill out a form for forwarding mail. When I explained AGAIN, my situation, he didn't know how to handle the situation or how to handle General Delivery. He called his manager out to help me. Even the manager, didn't know how to handle the situation or how to handle General Delivery. He wanted me to do the same process his clerk said. He then told me I would have to wait until Monday, or sometime next week, to talk to the person that handles all their General Delivery Mail. We are full-time RVers, and we always have had our mail forwarded to us, via General Delivery. We have NEVER come across this problem before. The staff here obviously needs further training on how to handle General Delivery. read more

I am very unhappy I am out of town and need to get ahold of the post office . But the number that is on Yelp is not in service. So they have a recording on a 800 that is no good . You should put a working number . read more

Probably one of the worst post offices in the free world; Sun City Post Office is like going back in time to the days where gunslingers kept law and the Pony Express risked their lives to bring letters to those who would wait months for word from their loved ones. Surely this can be seen by the long line of elderly people who in their tired hands are clutching at their packages and mail in the vain hope to get their parcels out by the time the sun sets on the dusky horizon. Walking up to this grim scene I could scarcely breathe for fear that I was watching some long ago event where souls were doomed to reenact the worst day ever, over and over and over again. You can try to do everything right here. Show up and odd times. Early or late. You can even label and pay for your packages before you enter this purgatory for the listlessly damned. It doesn't matter. Nothing does but time. They just want to steal your precious time. This post office is a vampire and it will suck the life out of you with its archaic nature and slow service. No real drop offs or anything resembling a modern post office. Skip coming here I beg you. I fear that if I hadn't fled quietly and with haste that I too would STILL be in line. My hair turning grey and my eyes rheumatic with the dull sense that I used to be young, I used to live a life that was more than my never ending hell of waiting in line. At least you can't say I didn't warn you. read more

It is truly ridiculous that a main area post office is this small. Living in Canyon Lake, to do certifed pick-up, talk to the postmaster (lots of luck) or schedule non-delivery for vacations requires a trip to their cramped little waiting room. When you get there, it's a 50-50 proposition that you'll find parking beside the building. The staff has been courteous but sometimes they are merely civil. Some may have been more user-friendly than others, but it's been awhile. I avoid going to this branch unless I absolutely have to. It would make more sense to lease space in one of the nearby shopping centers where at least parking wouldn't be an issue. read more

I purchased for certified mail with a return receipt. The document mailed out was of importance and it cost $4-5. However, I never recieved the return card back. So two months have passed and I was at the post office recently. I asked why did I not recieve the certified mail card. I was just informed that since COVID19 the postal carrier does not get a signature. Instead, they sign off on it. I don't think its right that you pay for the service but more importantly there not telling us. Eventhough, were in a pandemic we should be informed. Because of this they get 2 stars. read more

I try to never go to this location. Parking is very limited. I sell items online and always have a prepaid postage, there is no bin to toss my package in. You have to walk in front of everyone and place on the counter in the tiny room. They always have a long line. Avoid if you can. read more

I came here to drop off two letters and two other people went inside when there should only be a certain amount of people and when I went inside MARTHA told me to wait so I told her you didn't say for the other two ladies and to make sure she is being fair with everyone and telling everyone not just me to wait I feel because I was Mexican I was racially profiled and when I went inside the bald gentleman helped me he was nice and I wanted to mail two letters I wanted a tracking he said we don't do that and Martha was shaking her head and laughing well smirking so i told Martha have a nice day and she said you too she is racist to Mexicans! How can you employ people like that please investigate or contact me this has caused me mental stress read more

May god help you if you live under the umbrella of this Mail Carrier Annex. They have sub mail carriers (RCA's) that fill in for the regulars when they call off sick or go on vacation. These subs are constantly mis-delivering the mail on a daily basis with no accountability. Many of them think it is a race to see who can get done delivering their mail route the fastest. God only knows where the mail goes. I never get my packages when there is a sub. 8 out of 10 times my package will end up in another mailbox. No Accountability. The managers dont care, as long as the mail is not sitting in the Annex. They could care less where it gets delivered too. It is not that hard to deliver a route properly.....Please have a stand-up and thank the subs for delivering my package (AGAIN) to some unknown mailbox somewhere within the 800 homes on Route 12. Best regards read more

How in the hell they provide a phone number if that number is no longer in service. This agency needs to go, the usps has gotten worse, mail is always missing, and try to speak with them, good luck. Ratting should be -5, they sucks. read more

This place is cramped and under staffed! Always a long wait and rude postal workers! Advice, go to another location!