Owners are super friendly, courteous, and helpful. It's a great place to go to for all my mailing and shipping needs. I don't understand why some folks giving this business poor reviews because the owners don't want non-customers parking on their customer spots. That seems awfully unfair. I am glad owners are saving spots for real customers like me. read more

The owner is unreliable. He will try to convince you that he can ship everything to everywhere. He doesn't have experience shipping internationally to Asia. But he told me that he knows all about it, and acts very convincing. Once UPS rejected the package and shipped it back, he said " I have never shipped it to this place before". There is also no refund. I will really appreciate it if he could be more frank and honest upfront. read more

I had a box that was labeled and ready to ship, with the exception of one side not taped. They wanted to charge me 50 cents for tape which I was okay with, but I only had a credit card and was I willing to pay. Told me 'no' that the cost for him to even process it would be more. I even offered to buy something they were selling. The man seemed highly irritated and told me he would just do it and that next time to bring my own tape and was very rude about it. Told me anywhere else would tell me the same thing. I've shipped many times thru FedEx, USPS, and UPS and have never received such bad service. They've even offer to tape the boxes up for me if they saw it open or there wasn't enough tape. Never do business here. My office is directly across the street from this location and I've already told all the companies in the building not to do business here. read more

6:25p UPS air pickup. That's even later than UPS Aliso Viejo. Amazing, a life-saver for business next-day delivery. Thank goodness for their location next to John Wayne. Parking is ezpz and the OC Wine Mart (wine tastings for $1.50+) is in the same plaza in case it's been a long day... read more

Pack-N-Ship - Notaries Near Me - Irvine, California

The moral of this story is you never gave me a chance to come into the store. If you have great customer service and great products to offer you won't have to worry. Trust me in a consumer based capitalistic country people have done more for less. I am not trying to offend you, I just want people to know what they are getting themselves into. If I was trying to be hurtful I would have gone into detail about the way you and your coworkers treated me. Shame on you all. read more

Pack-N-Ship - Notaries Near Me - Irvine, California

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I have a mailbox there. The tracking for my packages shows the item delivered to front desk, but they told me they did not receive anything, right now, I am not receiving any letter or package, when I asked them to help solve this problem, they told me, they are not responsible and told me I am a lair. Awful customer service, do not drop any of your mail there. read more

Great service. I was recommended to Pack N Ship by Lost and Found at John Wayne airport. It was of those peaceful days traveling cross country from Orange County to the Sunshine State if Florida that I forgot my laptop at security. The guys did an excellent job at keeping it and next day they recommended me a service to use to retrieve the laptop and get it shipped. For a little bit of money of course I was able to get goodies 2 days later. Thank you Jay at Pack N Ship for your assistance. Professional service and prompt. read more

Customer service so bad. Not polite and tell me to go to other place. I can drop the stuff, pay and he can work on it tomorrow, instead he just said I am not prepared because I am checking an area code from my cell phone. Just go to other place 5 mins away from there, much better service and more professional. This place is bad, don't come here read more

Guy that works there is a total Dick head. Came in to ship a box and he made me buy tape with a total attitude. "We don't just borrow tape here, not our job. You gotta pay for it." Then told me that they don't take Amazon returns. Would never come here again. read more

Just came back from this location... will never go back again. There were 2 people , a lady on the phone and a gentleman looking at his computer, no other customer ... gentleman made me feel like I was inconveniencing him... reluctantly helping. AND he was overcharging me to ship a shoe box via postal service..... I know bec. I left and went straight to post office. SO I found out they were over-charging me $6.00 to ship postal service. Poor service and dishonest people!!! read more

All the one star reviews are right. Most unfriendly and worst customer service. Ask him how many days is "standard" delivery to the UK and could not give me a straight answer. Told me to go find some where else to ship. He must have this store front to run some kind of other business, because he has in interest in helping people mail things out. There is no customers there, but still shoo people away. read more

Semi helpful there, but don't seem AS helpful to those JUST dropping off a package, but whatever. I'll update my review if they get in a product I need. So far the few packing things I called them about, they haven't carried. No biggie, pretty random items anyway. read more

The business is convenient when you need to pay your utility bills. However they don't have any hours of operation on their door or on the website. It is Saturday, July 14, 2018 10:23 AM. There is been five people out here waiting for this business to open for at least 45 minutes now. Beauty shop next-door says they open at 10 AM. And even when you call their operation it gives no recording of any Kind. So sad when you own your own business and you feel like you can come whenever you want. You open up a business for the convenience of customers not the convenience of you. read more

I inadvertently left my laptop behind at John Wayne airport (SNA) in Irvine and did not discover the fact till we arrived in Phoenix. I was so upset but after many phone calls, the airport did find it and advised me to call either UPS or FedEx near the airport to arrange for pickup and then delivery to me in Phoenix. Albert and his wife at Pack N Ship couldn't have been more helpful. They explained all my options and costs. Albert went immediately to the airport, texted me a photo of laptop to verify he had the correct one, texted me a photo of wrapped package when it was ready to be shipped, and also phoned me back to make sure everything was the way I wanted it handled as he knew I was upset. It arrived on schedule and was wrapped expertly. Thank you, Albert and UPS. Great job! read more

ALL OVER $1 For the past 8 yrs my business mail was delivered here with little to NO issues, aside from the unfriendliness until the new owner Jae Cha took over. Jae is the RUDDIEST, most UNPROFESSIONAL business owner I have ever met. I have never been so humiliated publicly before today. Jae decided that he would start charging customers $1 to get the mail if they forget the key (great idea). But don't harass customers about it, just make it a new policy and be understanding if customers complain about having to pay. My business partner parked in front where Jae was talking to the shopping center security guard (confused young man). Jae followed me into the business and without asking his employee got my mail for me so of course I pleasantly thanked her. When I started to leave Jae yelled out "Next time I'm going to charge you $1" which I replied ok that's fine. Jae continued to follow me to the door repeating "I mean it, I'm going to charge you $1 next time" when I stopped in the doorway he got in my face and POKED ME in the chest telling me that I better have my key next time. Really, all of this over $1. At this point the security guard was also standing at the door and clearly saw Jae poke me in the chest but says he didn't and then tried to grab me and throw me out. The security guard then called the police. When I went to the car I told my buddy what happened so he then went into Pack-N-Ship to speak with the owner. Keep in mind that this shopping center is a place we frequently come to eat or at least I use too. Now my buddy (business partner) comes back and says that Jae is threatening to close our mailbox and refusing our business. ALL OVER $1!!!!!!!! So I went back inside and asked Jae if he was shutting down our business mailboxes and he replied YES and threw $80 at me and said get out. Now I'm stuck without my mail and can't even forward my mail from the post office. IF YOU HAVE A MAILBOX AT THIS PLACE I WOULD STRONGLY SUGGEST MOVING TO ANOTHER MAIL STOP OR IF YOU ARE LOOKING FOR A NEW PO BOX I WOULD GO SOMEWHERE ELSE. read more

I had 2 errands to run tonight: grabbing a business card from the hair salon next door and then shipping a package out, so I parked in the stall designated for "pack n ship." The employee of pack n ship ran after me when I parked in the stall and said that she was going to call security on me since I parked in that stall. I told her I'd be back in 30 seconds as I was going next door to get my first priority done. I came back 15 seconds later and she was taking pictures of my license plate. I was shocked and told her that she needs to be nicer when dealing with customers. She continued to argue so I decided to not do business here. I'm surprise an employee would treat a potential customer like this.. makes me wonder how they would treat an important package if that's how they treat a person. read more

These guys provide mail box, packing, and shipping services, and are a Notary Public. I've been a client for many years; they hold the doors open for me late, let me call and find out if any packages are there for my pickup, and perform outstandingly. Not a fancy place, but gets the job done in a friendly, and timely, manner. FIVE STARS read more

Amazing help for our company when we had last minute items to ship. The owner was just so amazing and helped us with everything! Will for sure use them again read more

Great place to go get packages shipped pay your Edison bill or gas bill buy packing supplies or even random items .

Very helpful! I was an idiot and left my laptop in the security terminal. Luckily, security had it and Pack n Ship went to the airport, retrieved it, and shipped it to me in a timely manner! Thanks so much guys! read more

Had to make a SCE payment and this place stays open until 8. Saved my bacon on this. The owner was very courteous and i thanked him very much. No late fees woo hoo! read more

Left my coat at the airport gate- Pack- n-ship went to the airport, retrieved my valuable and shipped to me for a great price! Customer service the best! read more

To be honest, I'm not too fond of this place. I've sent a couple packages and luckily they reached their destination. I feel like this store is lacking customer service, especially when it comes to customers who are shipping items.... They sell furniture and random things here as well and it seems like those customers are always helped first. I'm pretty sure they make up their own prices so they can profit off of the shipping side, which is understandable since its a business but its ridiculous that it costs so much to ship out of this place. After my second time going and leaving feeling not so secure with my items being shipped, I don't plan on coming back. One of the items broke in my package too because they don't give you proper things to wrap your items. Lesson learned. read more

f*%&^&&^kin' rude people that work there. when you're paying for something, they are super nice but when you ask if they can help due to moving to another region; nope. here's a tip, never pay for a box yearly because they will just say no and keep your money. at first, I spoke to some kid who sounded like he hates life and zero customer service skills. he made me explain everything then said, nope we can't do it. why not say this in the beginning prior to me explaining.? read more

You can drop off your package pretty late here which is a plus but they don't greet you or ask to help you. You can pay your some utilities here but beware if you pay with credit card they will charge whatever fee the feel like that day. Seems to change when I HAVE TO go here. They have pretty random things for sale in here as well, like a set of rims or a scarf Lol read more

I'm here for my SCE service payment.. Got charged some percent of money because i didn't pay with a credit.

Horrible. Terrible customer service. Terrible attitude. Terrible ability to do their job well and without incident. Incredibly lazy and incompetent. Left item to be shipped in their care and trusted them to package and ship with care and competency. Item arrived with no packaging, no bubble wrap, no peanuts and just loose in box and as you can imagine- completely shattered. Do not use this service or company. This is my first Yelp review, but I wanted the community to avoid an incident from this pathetic company. read more

This is my 'go-to' source when I need to ship any item small or large. The staff is very friendly, knowledgeable, and professional. They will even give recommendations in reducing shipping costs and packaging. read more

I've used pack n ship multiple times and they've always been very helpful and made the process super easy! The staff is also very friendly! They are in a very convenient shopping center and there is a lot of parking available too. read more

Great place to drop off ANYTHING you wish to ship! Just bring Pack N Ship any item you wish to ship, give them the address and they will package it carefully and send it off for you. I also have a mail box with them. All my mail and deliveries are safe and secure behind their desk. I enjoy checking out the different items they have for sale too. Its fun! :-) Its hilarious when the owner gives me a joke or two when he has a little time to chat. This is a family business and they care about their customers. VERY TRUST WORTHY! Location is perfect. Aces!!!! read more