DON'T USE IPOSTAL HERE! Every time I wait for my mail over the past 6 months, I've been adding to…read morethis review. I was outvoted by my organization when we needed to get a mailbox. I wanted a post office box, they voted for an ipostal account. I'm the one who picks up the mail, so I deeply regret this decision. Our ipostal account is here. The service is atrocious. Employees have ignored me at the desk when I'm the only person in the area. It should be a simple process, and yet twice in the last two years employees didn't out process mail correctly so I've had to call their service center to get them to remove the mail from my account. You might think that's not a big deal, but ipostal charges you if you don't pick up your mail in a given time. And their phone lines always have a wait. 4/4/2026- I came to pick up 4 pieces of mail and they lost one of the pieces of mail. The person working at the desk called her manager and they're looking for it, but how unprofessional! The supervisor said he's going to continue looking for it and will call me.

It's a pretty standard office supply store. Also they're merging with Party City, which sounds…read morelike but is not a joke. PROS - Nice store, good selection, lots of neat stuff. Their paper and pen selection is a treat. - Not as annoying as Best Buy, not as cramped as MicroCenter (both just up the road from this location). CONS - A pretty intense markup on any kind of computer accessories. I mean there's a long history of this in technology retail but it's hard to go 200% on an extension cable from what you could get online with next day shipping. - Service varies wildly. I haven't used their shipping or copy center, just regular staff. Sometimes you feel like you asked a friend for help and they did their best, other times you feel you asked a gas station attendant if they're dating anyone currently. - Don't waste your time with clearance items. As far as I can tell they're not actually marked down at all, they just are moved and relabeled with yellow numbers rather than black ones. On a recent visit I noticed they have bins full of totally random junk items like aquarium filters and soap all posted up in gigantic buckets. I suspect someone bought a few palates of Amazon returns and decided to recover on what was obviously a very bad investment.

I am writing this review to convey the unprofessional, terrible customer service that I…read moreexperienced, to caution anyone who is considering utilizing their services. I received a couple of quotes for shipping. When I asked though for a more itemized quote considering certain factors, such as access issues (stairs) or number of movers, I did not receive that reasonable information to protect myself from a huge markup. When I asked to speak with a manager, "Roy" said that I could speak "to Trump" and said that a manager would not speak to me. This evinces poor customer service, and I warn all to stay away from this company.

Requested a quote for shipping safe (302lbs) from Fredericksurg to Arlington and into my…read moreapartment. Even though I gave them details, they wanted more. so I got them all they needed incl.pictures, emailed it to them and......never heard from them again. To be honest, the guy (Roy) even sounded board on the phone and one could feel/tell that he was not interested in the Job. Made it sound like a hell of a Job and that they would need a crane (!!!) When I bought the safe, I was even able to move him by myself. I wouldn't even ask for help if I had the equipment needed.

One of the best UPS locations in the area, the staff are always polite, friendly and efficient. The…read moreline is often out the door depending on what day/time you are there. Late morning before lunch time I have found to be the best time to stop by since alot of workers in the area seem to swing by during their work lunch break. The staff keep the line moving quickly regardless. This UPS location is in the shopping center right beside Montgomery Mall. The parking lot is an absolute nightmare to be honest. The parking spaces are limited and as cars attempt to enter and leave it really makes for a bit of a struggle to park. Despite the not ideal parking situation I still choose to come here often because the staff really are great here and I have never had any issues when using various services from shipping my packages and dropping off Amazon returns to even getting my passport photos done... consistent quality service every time :)

The most unprofessional and unhelpful. Go anywhere else. Shouldn't have to wait 20 minutes to pick…read moreup a package when two employees are working

Team member, Javon was so helpful and kind! I was unbelievably confused on how to print a photo on…read more80 lb cardstock and Javon was quick to help and sent me home happy. It can be tricky to print, but I am so glad I asked for help (I was getting overwhelmed and signing up for a Dropbox, but I could have just sent it to the queue using a QR code!). Thanks for your help, Javon! Printing was affordable too (I paid for paper and for color).

Great staff and service at this UPS store. Thank you again. FBI fingerprinting is also at this…read morelocation.

125 pounds. That could be a small adult woman, an incredibly large dog, or...the amount of PII /…read morespam mail we have received over the past year. Either way, I had many giant cloth grocery bags full of the stuff. Thankfully, this location had two relatively empty secure disposal bins. The store personnel were super friendly and helpful. One clerk even helped me load all the paper in to the narrow slots located on the bins. Within 20 minutes, we had disposed of all the random credit card offers, loan approvals, or various other spammy mailings that one dare not throw in the trash. It was over $200 to get rid of everything. I was not excited about that price but it was on my to do list and it needed to be out of my home. Secure disposal well, my friends!

This store is GREAT. The people that work there -- Cindy and Avi -- along with the owners of the…read morestore are very good at what they do and will carry out your requests exactly. I can ALWAYS get a hold of someone at the store whenever I call during normal business hours. Sure, sometimes they run busy so I will try to catch them at a different time (no big deal). Do not listen to the naysayers. I live overseas and maintain a personal mailbox at this UPS Store. They would receive not only my mail but all my online orders. When I have accumulated a good number of orders, I would ask this UPS Store to pack my items for me and get it ready for shipment to me. Granted, I use SendMyBag (via DHL) and not UPS or FedEx to send my packages but Cindy would pack all my things into a box and all I have to do is email her the shipping label/customs form. SendMyBag (DHL/FedEx) will then pick up the box from the store and get it on its way to me in Asia. No one should be complaining about the hardworking, courteous, and professional staff at this store. Highly recommend!

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

Clean, helpful employees fair prices and large number of machines makes this a great place to wash…read morelarge items.

The staff are extremely helpful and Raymond explained how efficient the washing machine & dryer…read moresystem works. Having traveled most of the United States, this has been the cleanest & well run self wash Laundromat I have ever used. We will be returning. Thanks a bunch.