Devon helped me today, and I'm so thankful for his wonderful service. The website gave me one…read moreprice, but the in-store system spat out a much higher quote. Rather than blow me off or try to charge me the higher price, he thought of a workaround: he had me create and pay online to get the good price, and he printed it out in the store for me. I saved about $30, if I remember correctly! Plus, he was in the weeds, but so cheerful and helpful with everyone. One of my pet peeves is when I walk into a store and obviously need help, and the workers don't acknowledge my having to wait. Well, a long line started forming and he made sure to tell them all he'd be right with them after he did a few more things. I like when the person helping me also gives good service to those around me. Denny is the manager, if I'm not mistaken, and he also seemed to be working hard to make sure everyone was being handled appropriately. Still not sure why there's such a big discrepancy between the online prices and the in-store ones. If I had to guess I'd say the in-store prices are including getting in-person service from a human being and maybe being able to use the office supplies there. Busy store!

I was dropping off a package when they claimed I had to take it to a different FedEx location…read more That FedEx location was closed and to my surprise was told by the distribution center that ALL FedEx locations could ship my package. Highly unprofessional.

Diamond was helping me with some of my printing needs and she was awesome. She took her time and…read morechecked in with me to make sure it came out how I wanted. I loved the end result. Thank you for your hard work and attentiveness Diamond.

DON'T USE IPOSTAL HERE! Every time I wait for my mail over the past 6 months, I've been adding to…read morethis review. I was outvoted by my organization when we needed to get a mailbox. I wanted a post office box, they voted for an ipostal account. I'm the one who picks up the mail, so I deeply regret this decision. Our ipostal account is here. The service is atrocious. Employees have ignored me at the desk when I'm the only person in the area. It should be a simple process, and yet twice in the last two years employees didn't out process mail correctly so I've had to call their service center to get them to remove the mail from my account. You might think that's not a big deal, but ipostal charges you if you don't pick up your mail in a given time. And their phone lines always have a wait. 4/4/2026- I came to pick up 4 pieces of mail and they lost one of the pieces of mail. The person working at the desk called her manager and they're looking for it, but how unprofessional! The supervisor said he's going to continue looking for it and will call me.

I am writing this review to convey the unprofessional, terrible customer service that I…read moreexperienced, to caution anyone who is considering utilizing their services. I received a couple of quotes for shipping. When I asked though for a more itemized quote considering certain factors, such as access issues (stairs) or number of movers, I did not receive that reasonable information to protect myself from a huge markup. When I asked to speak with a manager, "Roy" said that I could speak "to Trump" and said that a manager would not speak to me. This evinces poor customer service, and I warn all to stay away from this company.

Requested a quote for shipping safe (302lbs) from Fredericksurg to Arlington and into my…read moreapartment. Even though I gave them details, they wanted more. so I got them all they needed incl.pictures, emailed it to them and......never heard from them again. To be honest, the guy (Roy) even sounded board on the phone and one could feel/tell that he was not interested in the Job. Made it sound like a hell of a Job and that they would need a crane (!!!) When I bought the safe, I was even able to move him by myself. I wouldn't even ask for help if I had the equipment needed.

The store is staffed with associates that are knowledgeable about packaging art for shipping. I…read moresent multiple works for art by ground for Next-Day delivery to the New York area and locally. I was impressed with the knowledge of packing to satisfy the insurance requirements, giving consideration to the size and weight of each artwork and the special handling requirements in line with their partnership with the carriers for meeting the delivery deadline. Reasonable box prices. All my questions were answered. I am looking forward to repeat art shipments.

The staff at this store are terrific. They always know what I need and help me with it efficiently…read more This is a popular location, yet they always seem to have the staff available to move the line along quickly. Plus, they are super nice. Highly recommended!

Team member, Javon was so helpful and kind! I was unbelievably confused on how to print a photo on…read more80 lb cardstock and Javon was quick to help and sent me home happy. It can be tricky to print, but I am so glad I asked for help (I was getting overwhelmed and signing up for a Dropbox, but I could have just sent it to the queue using a QR code!). Thanks for your help, Javon! Printing was affordable too (I paid for paper and for color).

Great staff and service at this UPS store. Thank you again. FBI fingerprinting is also at this…read morelocation.

125 pounds. That could be a small adult woman, an incredibly large dog, or...the amount of PII /…read morespam mail we have received over the past year. Either way, I had many giant cloth grocery bags full of the stuff. Thankfully, this location had two relatively empty secure disposal bins. The store personnel were super friendly and helpful. One clerk even helped me load all the paper in to the narrow slots located on the bins. Within 20 minutes, we had disposed of all the random credit card offers, loan approvals, or various other spammy mailings that one dare not throw in the trash. It was over $200 to get rid of everything. I was not excited about that price but it was on my to do list and it needed to be out of my home. Secure disposal well, my friends!

This UPS Store is open on Sundays! Came here to drop off packages on a rainy Sunday afternoon. They…read morewere open! Great service and efficient. She scanned the labels on my packages and gave me receipts. I felt so lucky to have found a UPS that's actually open on Sunday! (Convenient location in a strip mall on the thoroughfare.) The wonderful A&J restaurant is just down the road.

Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

Very clean, Super nice atmosphere and Nice workers. Washers clean my clothes very quickly and…read moreefficiently. It's very convenient for the machines to text you when their done. Dryers are powerful and dry quick as well. Great business location.

Clean, helpful employees fair prices and large number of machines makes this a great place to wash…read morelarge items.

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!