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Pack & Ship

5.0 (1 review)

Services - Pack & Ship

Shipping centers

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12 years ago

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FedEx Office Print & Ship Center - Asst Mgr Phil

FedEx Office Print & Ship Center

(70 reviews)

I visited on a weekday around 7:30pm only to discover they shut the store earlier than the posted…read morehours. Then, a few days later, I went again between 3-4pm on a weekday. I had 3 packages to ship out. The location is convenient because it's close to home. I just hadn't anticipated how long it would take. Upon arrival, there was 4 customers ahead of me. All but one person was just trying to ship out return items like I was. I didn't expect to be standing in an unmoving line for more than 45 minutes!!! There was 3 cashiers at the counter. Everything was moving in slow-mo. Or so it felt. By the time it was my turn, I realized there was more than 6 customers behind me and the line was snaking out the doors. None of them looked happy. I don't blame them at all. I was also dumbfounded by the complete lack of urgency displayed by the cashiers. And the utter unapologetic attitude of it all. I was just recently spoiled by the ultra efficient and friendly FedEx Office in Vienna / McLean so the contrast felt stark. Hoping there's no more occasions where I'd have to come here again.

Took off 1 star for the cost to ship next day before 1 pm--$139.50!!! But for the love of family,…read morewho left an important item at home before traveling across country. I am new to fed ex and packaging etc. Mizan, who has a lovely disposition, came from behind the counter and actually packed my item for me. Thank you Mizan. Manager Phil who checked me out is also kind and easy-going. I was kinda surprised that there was only one other customer in the store when I arrived and another when I left. It's the Friday before Christmas Monday @ 9 am. Maybe it's because of the cost of shipping for the general public? Not sure. The store was pristinely organized and clean. The entire expensive transaction took maybe 10 minutes.

Staples - March 2024

Staples

(84 reviews)

It's a pretty standard office supply store. Also they're merging with Party City, which sounds…read morelike but is not a joke. PROS - Nice store, good selection, lots of neat stuff. Their paper and pen selection is a treat. - Not as annoying as Best Buy, not as cramped as MicroCenter (both just up the road from this location). CONS - A pretty intense markup on any kind of computer accessories. I mean there's a long history of this in technology retail but it's hard to go 200% on an extension cable from what you could get online with next day shipping. - Service varies wildly. I haven't used their shipping or copy center, just regular staff. Sometimes you feel like you asked a friend for help and they did their best, other times you feel you asked a gas station attendant if they're dating anyone currently. - Don't waste your time with clearance items. As far as I can tell they're not actually marked down at all, they just are moved and relabeled with yellow numbers rather than black ones. On a recent visit I noticed they have bins full of totally random junk items like aquarium filters and soap all posted up in gigantic buckets. I suspect someone bought a few palates of Amazon returns and decided to recover on what was obviously a very bad investment.

DON'T USE IPOSTAL HERE! Every time I wait for my mail over the past 6 months, I've been adding to…read morethis review. I was outvoted by my organization when we needed to get a mailbox. I wanted a post office box, they voted for an ipostal account. I'm the one who picks up the mail, so I deeply regret this decision. Our ipostal account is here. The service is atrocious. Employees have ignored me at the desk when I'm the only person in the area. It should be a simple process, and yet twice in the last two years employees didn't out process mail correctly so I've had to call their service center to get them to remove the mail from my account. You might think that's not a big deal, but ipostal charges you if you don't pick up your mail in a given time. And their phone lines always have a wait. 4/4/2026- I came to pick up 4 pieces of mail and they lost one of the pieces of mail. The person working at the desk called her manager and they're looking for it, but how unprofessional! The supervisor said he's going to continue looking for it and will call me.

1 Stop Pack N Ship

1 Stop Pack N Ship

(13 reviews)

I am writing this review to convey the unprofessional, terrible customer service that I…read moreexperienced, to caution anyone who is considering utilizing their services. I received a couple of quotes for shipping. When I asked though for a more itemized quote considering certain factors, such as access issues (stairs) or number of movers, I did not receive that reasonable information to protect myself from a huge markup. When I asked to speak with a manager, "Roy" said that I could speak "to Trump" and said that a manager would not speak to me. This evinces poor customer service, and I warn all to stay away from this company.

If i could give a zero or a minus sign rest assured I would give it. They are incompetent -…read moreinefficient and fraudsters. I got a quote and agreed and eventually did some changes and I accept there is an additional cost to changes however i do not accept that you charge my credit card without authorisation. My shipment eventually left however the pre agreed 6-8 weeks turned out to be more than twelve weeks. Eventually the services i was charged additionally (which was for a change from door to port to door to door) was not carried out as they appointed an unlicensed broker and I had to pay additionally again to get my goods cleared. This Roy is a good for nothing and do not trust him he might sound pleasant in person but a crook in real life. I have been months trying to get reimbursed and he keeps blaming their office in Baltimore Carotrans which is also run by another individual Lisa Tryons and my recommendation is avoid her too as she is a professional in asking for documentation to reimburse you. Long short stay away from 1 Stop Pack and Ship - stay away from Carotrans and stay away from Roy of Stop Pack and Ship and Lisa Tyrons some manager at Carotrans If you have any dealings good luck as you will be scammed

The UPS Store

The UPS Store

(42 reviews)

125 pounds. That could be a small adult woman, an incredibly large dog, or...the amount of PII /…read morespam mail we have received over the past year. Either way, I had many giant cloth grocery bags full of the stuff. Thankfully, this location had two relatively empty secure disposal bins. The store personnel were super friendly and helpful. One clerk even helped me load all the paper in to the narrow slots located on the bins. Within 20 minutes, we had disposed of all the random credit card offers, loan approvals, or various other spammy mailings that one dare not throw in the trash. It was over $200 to get rid of everything. I was not excited about that price but it was on my to do list and it needed to be out of my home. Secure disposal well, my friends!

This store is GREAT. The people that work there -- Cindy and Avi -- along with the owners of the…read morestore are very good at what they do and will carry out your requests exactly. I can ALWAYS get a hold of someone at the store whenever I call during normal business hours. Sure, sometimes they run busy so I will try to catch them at a different time (no big deal). Do not listen to the naysayers. I live overseas and maintain a personal mailbox at this UPS Store. They would receive not only my mail but all my online orders. When I have accumulated a good number of orders, I would ask this UPS Store to pack my items for me and get it ready for shipment to me. Granted, I use SendMyBag (via DHL) and not UPS or FedEx to send my packages but Cindy would pack all my things into a box and all I have to do is email her the shipping label/customs form. SendMyBag (DHL/FedEx) will then pick up the box from the store and get it on its way to me in Asia. No one should be complaining about the hardworking, courteous, and professional staff at this store. Highly recommend!

Pack & Ship - shipping_centers - Updated May 2026

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