Such nice people. Kevin went out of his way to help me. Easy notary, fast an efficient. The other…read moregentleman was also very nice too. I will use this Location from now on Thank you guys Carmen

I walked in today with it being my first visit to Parcel Plus and was immediately greeted by the…read morestaff. Kevin made sure I had all the proper paperwork for my shipment and told me I was potentially missing a proper label. He said he'd give me a call to let me know if the driver couldn't take the package with the label I provided. He even said he could pack everything up for me and make sure proper documents were inside the package as well as visible on the outside. Kevin followed up with me later in the day to confirm that the package got sent out without issue. I just feel like this customer service was above and beyond and I'm very appreciative. It looked like a well stocked location and with the friendly service, I'd be happy to do business here again. 10/10 positive experience.

This is a perfect no-hassle establishment. Staff is attentive to your needs and ensures your mail &…read morepackage deliveries are kept safe. They take your calls & wrestle alligators on your behalf when there is a s*** storm brewing...What else do you need from your mailbox service!?! They are there for you!

Yes, it's definitely Mailboxes & more with such welcoming service. The Husband & Wife team oozes…read moreout pleasantries while assisting their steady flow of customers. They took over the business three years ago. Aside from copying & shipping you can get fingerprinted, order silk floral arrangements, pick out a greeting card & snack on the abundance of beverages, bottled Starbucks drinks, candy, chips, cookies, etc. If you're feeling lucky, purchase a lottery ticket or two. There isn't self-faxing & printing, yet you can email your documents for them to print out for you. For shipping, bring your own packing tape or you'll be charged a user fee...better than having to buy tape as you do at USPS. You can drop off packages for UPS, FedEx, DHL, USPS & Amazon - for the latter, they do not have the Return Code Scanner. There's a mini workstation, pay as you use. My tasks of printing, faxing, shipping & a couple of treats came under $12. The neighborhood's friendly one-stop shop for all your mailing & then some needs.

I visited on a weekday around 7:30pm only to discover they shut the store earlier than the posted…read morehours. Then, a few days later, I went again between 3-4pm on a weekday. I had 3 packages to ship out. The location is convenient because it's close to home. I just hadn't anticipated how long it would take. Upon arrival, there was 4 customers ahead of me. All but one person was just trying to ship out return items like I was. I didn't expect to be standing in an unmoving line for more than 45 minutes!!! There was 3 cashiers at the counter. Everything was moving in slow-mo. Or so it felt. By the time it was my turn, I realized there was more than 6 customers behind me and the line was snaking out the doors. None of them looked happy. I don't blame them at all. I was also dumbfounded by the complete lack of urgency displayed by the cashiers. And the utter unapologetic attitude of it all. I was just recently spoiled by the ultra efficient and friendly FedEx Office in Vienna / McLean so the contrast felt stark. Hoping there's no more occasions where I'd have to come here again.

Took off 1 star for the cost to ship next day before 1 pm--$139.50!!! But for the love of family,…read morewho left an important item at home before traveling across country. I am new to fed ex and packaging etc. Mizan, who has a lovely disposition, came from behind the counter and actually packed my item for me. Thank you Mizan. Manager Phil who checked me out is also kind and easy-going. I was kinda surprised that there was only one other customer in the store when I arrived and another when I left. It's the Friday before Christmas Monday @ 9 am. Maybe it's because of the cost of shipping for the general public? Not sure. The store was pristinely organized and clean. The entire expensive transaction took maybe 10 minutes.

One of the best UPS locations in the area, the staff are always polite, friendly and efficient. The…read moreline is often out the door depending on what day/time you are there. Late morning before lunch time I have found to be the best time to stop by since alot of workers in the area seem to swing by during their work lunch break. The staff keep the line moving quickly regardless. This UPS location is in the shopping center right beside Montgomery Mall. The parking lot is an absolute nightmare to be honest. The parking spaces are limited and as cars attempt to enter and leave it really makes for a bit of a struggle to park. Despite the not ideal parking situation I still choose to come here often because the staff really are great here and I have never had any issues when using various services from shipping my packages and dropping off Amazon returns to even getting my passport photos done... consistent quality service every time :)

The most unprofessional and unhelpful. Go anywhere else. Shouldn't have to wait 20 minutes to pick…read moreup a package when two employees are working

This store is a complete rip-off. The sign clearly states that prints are .25 cents per page. I…read moredecided to print on both sides to reduce the cost, but I was charged for 99 pages. When I questioned the cashier, they told me that the price is the same for both sides because I used the ink. What on earth are they doing?

Do not rely on this store to honor their scheduled appointments. I scheduled an appointment on…read moretheir website, got the conformation, got a second conformation the morning of the appointment, and when I arrived 9:15 for my 9:30 appointment, I was told the notary does not come in till 11:30.

I stopped by to mail out a letter today. The staff was really friendly, and the location was super…read moreconvenient!

Great customer service! The entire staff was friendly, professional and took great care with…read moremailing my daughter's wedding invitations. Loan was extremely helpful! She answered all of my questions, and gave us all of our options. She even reached out with a follow up phone call to make sure I was satisfied and to tell me to reach out with any updates on deliveries. I highly recommend this business!

125 pounds. That could be a small adult woman, an incredibly large dog, or...the amount of PII /…read morespam mail we have received over the past year. Either way, I had many giant cloth grocery bags full of the stuff. Thankfully, this location had two relatively empty secure disposal bins. The store personnel were super friendly and helpful. One clerk even helped me load all the paper in to the narrow slots located on the bins. Within 20 minutes, we had disposed of all the random credit card offers, loan approvals, or various other spammy mailings that one dare not throw in the trash. It was over $200 to get rid of everything. I was not excited about that price but it was on my to do list and it needed to be out of my home. Secure disposal well, my friends!

This store is GREAT. The people that work there -- Cindy and Avi -- along with the owners of the…read morestore are very good at what they do and will carry out your requests exactly. I can ALWAYS get a hold of someone at the store whenever I call during normal business hours. Sure, sometimes they run busy so I will try to catch them at a different time (no big deal). Do not listen to the naysayers. I live overseas and maintain a personal mailbox at this UPS Store. They would receive not only my mail but all my online orders. When I have accumulated a good number of orders, I would ask this UPS Store to pack my items for me and get it ready for shipment to me. Granted, I use SendMyBag (via DHL) and not UPS or FedEx to send my packages but Cindy would pack all my things into a box and all I have to do is email her the shipping label/customs form. SendMyBag (DHL/FedEx) will then pick up the box from the store and get it on its way to me in Asia. No one should be complaining about the hardworking, courteous, and professional staff at this store. Highly recommend!

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Clean, helpful employees fair prices and large number of machines makes this a great place to wash…read morelarge items.

Amazingly Laundry efficiency, Great Customer Service. Clean multiple different option to meet all…read moreneeds. Truly one of the best laundry Matt's I have been in a while

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.